Da 15 anni aiutiamo le aziende italiane
a scegliere i migliori software

Informazioni su LeadSquared

Progettato per aiutarti a vendere più velocemente. Assegna priorità a lead e mansioni, raccomanda azioni e aiuta il tuo team a metterle in pratica.

Ulteriori informazioni su LeadSquared

Aspetti positivi:

Software integrates the company work process as per its own requirement. Hassle free CRM software.

Aspetti negativi:

He has difficulties working with a number of contacts. The integration with other administrative softwares is a bit complicated.

Valutazioni di LeadSquared

Punteggio medio

Facilità d'uso
4,3
Servizio clienti
4,4
Caratteristiche
4,2
Rapporto qualità-prezzo
4,2

Lo consiglieresti?

7,9/10

LeadSquared ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 157 recensioni degli utenti di Capterra.

Hai già usato LeadSquared?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (157)

Rahul
Rahul
Administrative Assistant - Admissions ()
Utente LinkedIn Verificato
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Very Useful Software for Sales Field

5,0 8 anni fa

Commenti: I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

Aspetti positivi:

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

Aspetti negativi:

Third party integration with LSQ takes time.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Ashutosh
Ashutosh
Vice President (India)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Highly Customizable CRM

4,0 12 mesi fa

Commenti: Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

Aspetti positivi:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

Aspetti negativi:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Long Implementation and Setup Process, Poor Support

3,0 5 anni fa

Commenti: I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

Aspetti positivi:

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

Aspetti negativi:

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Rajesh
VP Finance & Accounts (India)
Telecomunicazioni, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

CRM That Made A Difference

5,0 2 anni fa

Commenti: So far Good, Excellent.

Aspetti positivi:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Aspetti negativi:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Devesh
Operations Head (India)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Great CRM Platform for B2C Businesses

5,0 2 anni fa

Commenti: Lead Management and accumulation from various sources and channels has made various segments of operations organized

Aspetti positivi:

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

Aspetti negativi:

Nothing as of now, mostly fulfils our requirements

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Bryan
Operations manager (USA)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Has abilities but very lacking is support and implementation

2,0 4 mesi fa

Commenti: Very bad experience. Once the sale was completed reliable support was hard to find. I had many issues and upper management didnt respond.

Aspetti positivi:

It was nice to see what emails had been opened and read. The system overall was hard to navigate.

Aspetti negativi:

Too many issues and broken promises during the sales process. I was told that their system would work with our SMS provider. Turned out that it didnt. Was told many times that things were in development but never made the date that they were supposed to be finished. The start up period took 3 months yes 3 months for them to get the system up and running. Once it was "ready" we quickly found out that it didn't work. Asking for help was hard to get things corrected. It was a waste of time as we never got it working correct. The system would send out appointment reminders with the wrong time and that happened more than once even after i told them about the problem.

Sunil
Business development manager (India)
Dispositivi medici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

It’s definitely a good tool to have if you are looking increase efficiency of your sales team

4,0 2 anni fa

Commenti: Overall experience has been satisfactory in terms of using LSQ as a CRM tool. Looking forward to try out other features as well to see how it can bring more efficiency to the team.

Aspetti positivi:

The think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.

Aspetti negativi:

As of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Sagar
Manager Learning & Org. Development (India)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Leadsquared- One CRM to rule them all

5,0 anno scorso

Aspetti positivi:

Every single feature in this software is useful no matter how big or small your business may be. The integration process was detailed and in-depth. The team support pre and post integration was spot on and they are always available. No matter at what stage you are in your process they are eveready to make changes. The feature which I love most about this software is the most critical feature which is the lead management. The depth with which this software manages the journey/life cycle of a lead is unmatched. Hands down the best software for your CRM needs.

Aspetti negativi:

The UI of the software can become monotonous as there are not many options to customize the look and feel. Moreover the software can give you a lag of few seconds if you are over using the automation feature.Rest there is no issue. Great Great software.

shivendra
VP Sales & Marketing (India)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Review - Lakshmishree Investment & Securities Pvt. Ltd.

5,0 2 anni fa

Commenti: amazing

Aspetti positivi:

multiple customizable reports at different user levels

Aspetti negativi:

issue in integration with our backoffice

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Tanmay
Manager (Namibia)
Tempo libero, viaggi e turismo, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Tanmay - leadsqured

5,0 7 mesi fa

Commenti: I was working for edtech for 2 years that time I used this CRM and initially it was difficult to understand but once I get used to of it it was really easy to track my daily weekly monthly quarterly yearly repor te of sales , leads ,

Aspetti positivi:

Very easy to use Good filters and conditions are there Easy to track sales , leads Easy bifurcation of leadsCan add followup

Aspetti negativi:

Inbuilt calling system can be user friendly It takes time to non tech person to understand filters Can add self customisation options also

Preetha
GM-Operations (India)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good CRM for marketing purpose

5,0 2 anni fa

Commenti: As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM.

Aspetti positivi:

Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also.

Aspetti negativi:

It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Irfanudeen
Senior Academic Counsellor (India)
E-learning, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Leads management with the help of LeadSquared

4,0 2 anni fa

Commenti: I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

Aspetti positivi:

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

Aspetti negativi:

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Aditya
Business Development Executive (India)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

An effective lead management software

5,0 2 anni fa

Commenti: PHX has been using LSQ for the past 8 months and there has been the ease in lead distribution, Lead nurturing and management compared to our last used CRM

Aspetti positivi:

Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner. The Dashboard feature is also one of the best features which help to get an overview per our customized layout. Customer service is also worth commenting upon since the escalations were taken priority and resolved in the committed timeline.

Aspetti negativi:

The dashlets on the dashboards should have more editing options to customize more as per our requirements. The CRM interface loading speed is different and it has been no improvement in the Contact center systems. The data reflected in some of the reports or the smart views/manage leads are real-time which has not been resolved in some requirements.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Rohit
Digital marketing Executive (India)
Ingegneria meccanica o industriale, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Leadsquared helps us manage leads efficiency.

5,0 2 anni fa

Commenti: Any issues faced are easily resolved by customer support. It has helped us streamline our processes. The most beneficial feature is lead prioritization and it had helped us very much. It can be used an industry-specific CRM and otherwise which is a good point for CRMs.

Aspetti positivi:

Captures lead from various sources and help in filtering them. Helps in data management. There is no privacy concern. Helps track the team and is easy to use as well. Automation in marketing is helpful and makes our process more quickly. Having used another CRM I can say that this switch has only helped out business more with it's additional features.

Aspetti negativi:

There is no problem that we are facing currently. It's a good CRM. It is user-friendly but for someone new to the world of being able to use CRMs it can take some time to get there.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Kanchi
Sr Director Admissons (India)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A comprehensive CRM tool

4,0 2 anni fa

Commenti: Serves it’s purpose as a Lead management system. Ease of use

Aspetti positivi:

The best feature of Leadsquared is the control that the user has on customisation. Can create multiple forms, landing pages, lists all on their own which allows for short turn around times and better view of the data.

Aspetti negativi:

Challenges with integration with other platforms

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Sahaj
Associate Product Manager (India)
Servizi finanziari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Overall Nice Experience

5,0 3 anni fa

Aspetti positivi:

The product is easy to use and our integration with the product was quite easy.

Aspetti negativi:

I am still waiting for the feature which provides us the details of the user who has updated any fields from the Lead Fields section.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

LeadSquared: Pros and Cons Complete Review

4,0 12 mesi fa

Aspetti positivi:

I liked the simple drag-and-drop interface, the powerful automation features, and the ability to quickly create and deploy custom applications. Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to customize security settings. Overall, it's an excellent tool for quickly developing powerful custom applications.

Aspetti negativi:

One of the things I disliked about Zoho Creator was its lack of usability. It took some time for me to grasp the fundamentals and understand how to use its features. Furthermore, some of the more advanced features can be quite expensive to use.

Mahara
Team Lead (India)
E-learning, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to use in android devices

5,0 anno scorso

Commenti: Simple and effective software for maintaining all kinds of sales & marketing activates.

Aspetti positivi:

Its so friendly for usage. And it can be operated in mobile phones itself. Best software for field sales and marketing time. With in fraction of seconds we can mark all information even while we are discussing with our customers.

Aspetti negativi:

If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times. Not supportive we lower model devices.

Risposta di LeadSquared

anno scorso

Thank you so much Mahara for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

Parth
Co-Founder (India)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Title of my reivew

4,0 3 anni fa

Aspetti positivi:

The ease of integration and documentation

Aspetti negativi:

The complexity in UI. It's not easy to exactly to know what is where

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Radhika
Customer Associate (India)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great CRM!

4,0 2 anni fa

Aspetti positivi:

Ease of use, have all the data of the user in one place, quality reports

Aspetti negativi:

Frequently facing the issue of call not getting triggered in the last quarter, though once raised - was resolved quickly by the team

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

vinay
IT-Team Leader (India)
Gestione formativa, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Feedback

5,0 anno scorso

Commenti: For the lead management, this software is the best.

Aspetti positivi:

All Features are good, I personally liked the filters and exporting data feature. Its very handy and user friendly.

Aspetti negativi:

I dont have anything in my mind.

Bhargav
Sales Manager (India)
Gestione degli investimenti, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Value for money

5,0 2 anni fa

Aspetti positivi:

This product help me in acceleration on lead management.

Aspetti negativi:

Training for using the product efficiently should be given free of cost so that we can utilize the platform efficiently.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Nagarjuna
Digital Marketing Manager (India)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Best in the Market for SMBs

5,0 7 anni fa

Aspetti positivi:

This is the best marketing CRM I've used so far. Easy to set up entire marketing automation funnels for different objectives. Creating beautiful Landing pages and forms is a piece of cake. External apps like Facebook Lead Ads & zopim can be integrated easily.

Aspetti negativi:

Need more new templates for Landing pages and access to edit them extensively. Reporting dashboards can be improved.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Imran
Sales Manager (India)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Good Tool, User Friendly

4,0 6 anni fa

Commenti: Email Campaign, Automation, Managing Leads, Reports to the point

Aspetti positivi:

We have been using LeadSquared for about 4 months now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good. The customer support has been excellent / exceptional. LeadSquared support team has heard and responded to us extremely well, be it new feature request or other support requirements. All the very best to LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool.

Aspetti negativi:

Complicated at times, Navigating. There's nothing much to write. Its a good software, if only it could more user friendly.

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Ishaan
Head | Operations and Communications (India)
E-learning, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Perfect synergy of Lead Management and Marketing

4,0 2 anni fa

Commenti: LSQ has simplified managing our data and leads.
The software has been extremely helpful in streamlining our sales process.

Aspetti positivi:

Lead Management Email Marketing Defining User roles & responsibilities

Aspetti negativi:

Initially it is a little difficult to understand the software Report scheduling features can be simplified further

Risposta di LeadSquared

anno scorso

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.