Recensioni su Reservio

Davvero utile

Commenti: facile e intuitivo

Aspetti positivi:

La facilità di configurazione e utilizzo

Aspetti negativi:

non ho trovato niente di rilevante lo devo studiare meglio

Programma per le prenotazioni efficace e flessibile

Aspetti positivi:

La facilità d'uso, la flessibilità e l'efficacia

Aspetti negativi:

Forse nella reportistica si potrebbe aggiungere la possibilità di esportare in un file Excel i principali dati dei clienti.

Un prodotto che semplifica la gestione

Aspetti positivi:

È semplice e ricco di funzionalità. Ha un’ottimo aspetto su mobile

Aspetti negativi:

Per ora nulla; lo stiamo utilizzando da poco, ma sembra che tutto sia davvero ok

Risparmio del tempo

Aspetti positivi:

La possibilità da parte dei nostri soci di selezionare gli appuntamenti in totale autonomia. La comodità della messaggistica autometica per le conferme e i promemoria.

Aspetti negativi:

Quando l'amministratore inserisce un appuntamento, il socio non viene raggiunto dal messaggio di conferma

Reservio makes it easy for us to keep track of and schedule appointments with clients

Aspetti positivi:

We love using Reservio for our landscape clients -- it makes it easy for them to come in for a consultation, set up their presentation appointment, and so much more

Aspetti negativi:

Nothing - we loved using Reservio -- it makes it so easy for us to keep track of our appointments!

Love Reservio

Commenti: The team has been extremely helpful and its easy for my students to use.

Aspetti positivi:

I still love this software. I started using it when the pandemic started and will continue to use it.

Aspetti negativi:

There is nothing I can think of that I don't like,

horrible customer service

Aspetti positivi:

not much. paid for a service that doesn't work

Aspetti negativi:

paid for the software and it still won't send sms confirmation. tried customer service and no response

Alex Neiford's Review

Commenti: I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!

Great solution with limited features

Commenti: This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon

Excellent scheduling package

Commenti: We wanted to get away from Google data-rape - which we have done. Also wanted a system where users could book but not interfere with other peoples bookings or delete data.

Aspetti positivi:

Reasonably easy to set up though not particularly intuitive - we got there in the end

Aspetti negativi:

Can't book 24hr events. Can't book 24hr events.

Simply amazing customer service

Commenti: Parents of students can now book timed appointments for uniform fitting appointments easily on line at their convenience and they even get reminders and can rearrange or cancel appointments. This task used to be managed by volunteers by email which took MANY hours. [SENSITIVE CONTENT HIDDEN] has provided some of the best customer service throughout the set up that I have ever experienced. Due to our charitable and volunteer run nature and only needing the software in Feb, March and August, they offered to reduce their usual fixed term rates which was hugely appreciated. I would wholeheartedly recommend this company and its amazing people to anyone in need of an appointment booking process.

Aspetti positivi:

The software has saved me many hours of voluntary work arranging Uniform fittings by email

Aspetti negativi:

No cons experienced so far and when a few things were unclear during set up, the Live chat function is a great way of asking questions / asking for support which is always given promptly

A new simple system for our members

Commenti: We were looking for a simple, easy to use booking system to enable our members to book across multiple Zoom accounts during the Covid-19 pandemic. This ensured our organisation's local group activities could continue with minimal effort and without double-booking. Our system is now streamlined thanks to Reservio and this has allowed our activities to take place remotely, offering a vital benefit to our members.

Aspetti positivi:

Easy to use and understand Streamlined our activities Simple to co-ordinate across our groups

Aspetti negativi:

The software has worked well for us, so no negatives.

Very useful

Commenti: Very useful scheduling tool.
Easy to use and customize.

Aspetti positivi:

Easy user interface. Discount for non profits.

Aspetti negativi:

As I see, there isn't a multi-user feature, you have to share credentials with the other team members. Export tables have a lot of extra columns

Very good reservation system

Commenti: Great solution for our tennis academy.

Aspetti positivi:

The software web and app has very good UX, clean and good design. Reminders, notifications, reschedules.

Aspetti negativi:

The availability of payment systems. Not in every country, not many systems supported.

Un outil extra

Commenti: Je suis très contente de cet outil et le recommande à 100%

Aspetti positivi:

très simple à utiliser - une aide possible par chat - l'offre gratuite comporte beaucoup de fonctionnalités.

Aspetti negativi:

Je n'ai trouvé que des avantages et n'ai pas de suggestion à proposer!

Funcional, amigable y de ayuda para nosotros

Commenti: Estoy en proceso de descubrir las maneras de seguir aprovechando los elementos de RESERVIO

Aspetti positivi:

Tenemos contratado en este momento otro sistema para efectuar las reservas de citas, y consideramos que este mejora el servicio que ofrecemos, sobre todo por la interfaz amigable que presenta. Seguimos descubriendo (el equipo que estamos implementando la aplicación) las funciones que tiene y las maneras que podemos aprovecharlas.

Aspetti negativi:

Posibilidad de ingresar un formulario más personalizado para solicitar información para las citas, al menos no he descubierto sea posible hacerlo en este momento.

Utile et efficace

Commenti: La solution la plus approprié à notre besoin de réservation pour nos usagés et nos collaborateurs.

Aspetti positivi:

Simple à paramétrer et à utiliser. Suivie par usagés des réservations et des annulations.

Aspetti negativi:

SMS non inclus dans les souscriptions payantes.

Great for a small association like ours

Aspetti positivi:

That it is free for a small usage like ours.

Aspetti negativi:

Now I have to pay as I overbooked reservations

Very easy to use, clean look

Commenti: I just started using this to book tarot readers for upcoming events and it handles the exceptions in our scheduling very well. You can schedule a person for multiple time periods in a day without any hassle. It was very easy to use, and I picked it up in no time. The Calendar view seems a bit glitchy, and it would be nice to be able to change the backgrounds on the calendar for scheduled versus non-scheduled time periods so it's not white on white, but I can live with that. I also wish there was a bit more room for the bio for staff, but that's so minor. The free version limits you to 40 bookings and 25 SMS messages, which is good for a trial period for one of our events. The first "Standard" level is very affordable, too, and that level allows you to email staff when they have a booking.

Very Helpful

Commenti: The customer support has been exceptional. Really helpful. Thank you

Aspetti positivi:

It is easy to set up and use this system.

Aspetti negativi:

None. We had minor login problems which were quickly resolved by the team

Young Carers

Commenti: Excellent service received from Reservio. We cant wait to start using the Pro software now we have upgraded.

Aspetti positivi:

I absolutely love that the app emails clients confirmations emails. This is a job that usually takes staff a significant amount of time so having a software that does this for you has been of great help.

Aspetti negativi:

It would be useful to be able to trial the additional features not included in the free trial (personalised messages) before purchasing.

I've found my new booking partner!

Commenti: Very happy with how easy this site is to use and how visually pleasing it is. I have worked with other booking sites and they looked and felt terrible. While setting up my new page, I had a couple of questions and received a response from customer service right away. They even sent a screen shot of the steps to take. For a visual learner like myself, I loved that! Very excited about Reservio.

Reservio to be used for Covid registration

Commenti: Due to Covid, a maximum of 100 people is allowed in each service. We will use Reservio to register visitors upfront.

Aspetti positivi:

Easy setup, interface. The trial worked out well

Aspetti negativi:

No special recommendations, the software does what it is supposed to do

Very straight-forward

Commenti: I've looked into other scheduling sites, and so far I really love Reservio. I don't have a high client count, but need something to offer online scheduling, and I love how Reservio is so available, clear, and offers free bookings to a certain extent. I highly suggest!

I HIGHLY RECCOMEND RESERVIO

Commenti: I have been using the Reservio system for my business for 6 months. I am an English teacher and I need reservations of my clients to my lessons. This system meets all my requirements for this purpose.