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Informazioni su Visual Retail Plus

Applicazione modulare con funzionalità di CRM, creazione di report, gestione del punto vendita, gestione dello stock, e funzionalità di gestione presenze per le catene di negozi retail.

Ulteriori informazioni su Visual Retail Plus

Aspetti positivi:

This system is indeed a plus for us. It took awhile to really get everything on board, but once we started using it, it was worth the cost.

Aspetti negativi:

The errors that come up and don't go away are frustrating.

Valutazioni di Visual Retail Plus

Punteggio medio

Facilità d'uso
4,4
Servizio clienti
4,1
Caratteristiche
4,3
Rapporto qualità-prezzo
4,1

Lo consiglieresti?

8,3/10

Visual Retail Plus ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 141 recensioni degli utenti di Capterra.

Hai già usato Visual Retail Plus?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (141)

Evelina
Manager (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Easy to use

5,0 9 anni fa

Aspetti positivi:

Easy to use and train staff (since its self explanatory) and great customer service (Rita)

Aspetti negativi:

Onced purchased new monitor, touch screen doesn't work as great

Risposta di Visual Retail Plus

9 anni fa

VRP is a software company, therefore if you feel that your touch screen is not working properly, we recommend contacting the store you purchased the screen from. Most hardware today come with a standard 3 year warranty.

Hezi
CEO (USA)
Vendita al dettaglio
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

VRP Review from Hezi Rotem

4,0 9 anni fa

Aspetti positivi:

I've been familiarized with this program for the last four years, it's capable against our Magento program directed towards our e-Commerce platform.

Aspetti negativi:

We do come across connection issues a lot, this particularly occurs during our in-store functionality, this causes issues at times considering we have to check out customers through the program.

Risposta di Visual Retail Plus

9 anni fa

We love having Sabon as our loyal customer for so many years, however as previously discussed, connectivity issues are not related to the VRP software.

Jenny
USA
Vendita al dettaglio
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

No instructions

1,5 10 anni fa

Aspetti positivi:

This program has the potential to do a lot, and there are a lot of programs to work with, but there is also a lot of work that should be spent on improving this program to be more useful.

Aspetti negativi:

There are many things that just don't work on this program. There are absolutely no instructions on how to use the programs like the report, etc. It's like a guessing game; you input your information, and you have to try and figure out the results if it's even accurate. It would be a great help to have a "help" button.

Abraham
Compliance Officer (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

VRP - Reliable

4,0 6 anni fa

Aspetti positivi:

I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product.

Aspetti negativi:

The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact.

Carson
Director of Operations (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Flexible POS system with Great Support

4,0 9 anni fa

Aspetti positivi:

The product is fairly user friendly with lots of reports and features pre-built in. Like all POS systems I have worked with it has its shortfalls and glitches, but most of the problems are easily fixed. Most issues I have been able to resolve on my own, and the ones I couldn't VRP has been very good about helping resolve them.

Aspetti negativi:

I would like to see a little more customization for my specific business needs. You can customize many of the features and reports, I would just like to see that expanded.

Risposta di Visual Retail Plus

9 anni fa

Most of our customers request customizations since each business is run differently. We will contact you in order to discuss any needed reports or features that you feel can benefit your business; it may be a simple query that can be written either by us or you.

Juan Carlos
Internal Control Coordinator (El Salvador)
Vendita al dettaglio, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Flexible tool and good customer support!

5,0 7 anni fa

Commenti: We track all the stores we have and we improve the controls we have in our industry.

Aspetti positivi:

The solution of this software is really good you can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and control the areas operations.

Aspetti negativi:

You should improve the manual and guides to use each module because sometimes It get a little bit harder to begin and try to find what you're looking for. It should be a great idea to improve this.

Joan
Owner (USA)
Vendita al dettaglio
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Always have a good experience with this product

5,0 9 anni fa

Aspetti positivi:

Software is user friendly. Also technical support is very helpful and friendly.. They always have answers to any questions I have. They do not need to ask others in the company as they are always on top of their product.

Aspetti negativi:

I do not have any negative reviews The above review summarizes the vendor and product.

Tim
Director of Operations (USA)
Settore automobilistico
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Great product, Helpful team

5,0 9 anni fa

Aspetti positivi:

They worked with us to make sure the product worked in the best way possible for us

Aspetti negativi:

The only real problem I have found with the program is the averaging of costs, which isn't the best option for our business, but that information isn't necessary and we just ignore it.

Joanna
Owner (USA)
Beni di lusso e gioielli
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Pointe Coupee Gallery DEPENDS on VRP

5,0 9 anni fa

Aspetti positivi:

VRP is always available.....Our retail jewelry and gift store needs reliable and consistent tech support. VRP is just a call away!

Aspetti negativi:

In the past the local licensed person was not as talented as the main office.....

Dale
IT Manager (USA)
Musei e istituzioni
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

IGFA is very satisfied with this product.

4,5 9 anni fa

Aspetti positivi:

The software is very stable and reliable, and the tech support is excellent.

Aspetti negativi:

Sometimes an update to the software causes other problems that require tech support to troubleshoot.

Tim
Director of Operations
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Great software, Great company

5,0 8 anni fa

Commenti: We have been working with VRP for years now, and they are the best. They are constantly updating the software with new features and have amazing prompt support anytime we have a question or issue. They adapted their program to meet our needs and continue to work with us whenever something new shows up. The flexibility and power of their software is incredible.

Al
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Great choice for POS and Back Office Retail

4,5 10 anni fa

Aspetti positivi:

I really like the flexibility to add modules onto this system and to work with their development staff. Their response is always "Sure, we can do that."

Aspetti negativi:

I do not like the way their sales department charges for services. They charge a per-product fee; I would prefer a per hour fee with a "not-to-exceed X" model.

Allyse
Baby Cubby Customer Service (USA)
, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

VRP is an amazing tool in the retail industry!

5,0 6 anni fa

Commenti: Overall, this has been a great product for our company.

Aspetti positivi:

It is a good, reliable POS system. They are constantly changing to best help retail companies. There customer service is also wonderful.

Aspetti negativi:

Their user interface can seem a little outdated at times.m, yet, it does its job. Also, there are so many modules created- I’d love some sort of manual. It can get a little tricky trying to figure out.

Eskander
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Managing inventory is easy

4,0 10 anni fa

Aspetti positivi:

We can now have a good scoop on our inventory management. It's made easy for us to adjust and make any changes to inventory with simple steps.

Aspetti negativi:

The devices we use are sometimes problematic, but this is no fault of the program. Therefore I would say there isn't much I don't like.

Saadiya
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Easy to understand

4,0 10 anni fa

Aspetti positivi:

Visual Retail Plus can do a lot of things, and there and many different modules to choose from to get all the necessary information needed.

Aspetti negativi:

Many times we ask for a change and we would get more problems with that change. I think all programs should be fully tested before used.

abdullah
Manager (USA)
Commercio all'ingrosso, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Made for retailers by retailers indeed!

5,0 6 anni fa

Aspetti positivi:

They really have thought of everything! And I rarely leave this high of a review. I also love how I can manage all 3 of our stores with the same system so I don’t have to enter in all the info again!

Aspetti negativi:

I haven’t honestly tried it long enough to find a problem with it yet but I do wish they incorporated more marketing material to reach out to our customers more.

Fay
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Making changes are now easy

3,5 10 anni fa

Aspetti positivi:

I like the fact that I can make simple changes in a breeze. It's all just one click to change an error in Visual Retail Plus.

Aspetti negativi:

Other than a few program errors here and there, the program itself works fine. It's the human errors that make the program looks bad.

Eddie
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Visual Retail Plus

5,0 10 anni fa

Aspetti positivi:

It is very easy to use and very easy to teach other people to use. It seems to be easy for the customers to understand the transaction as well, which speeds up the lines.

Aspetti negativi:

As of now, there are no faults. In the beginning, there were a few ups and downs.

Barbara
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

We use this everyday

4,0 10 anni fa

Aspetti positivi:

We use this program on an every day basis, and it does make our lives a little easier getting things done.

Aspetti negativi:

There are annoying "Run Time" errors that pop up when trying to search something it doesn't recolonize, and it just closes on you.

Isabel
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Purchase Orders

4,0 10 anni fa

Aspetti positivi:

I enter purchase orders on a daily basis, and with VRP, it's now very easy rather than writing order by order.

Aspetti negativi:

When a purchase order is too large, the system takes a long time to load, but I think this can be fixed with programming

Jackie
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Easy to handle

4,5 10 anni fa

Aspetti positivi:

I really like this product because of its efficiency and the fact that I am able to work and understand each icon's meaning.

Aspetti negativi:

I don't like that it crashes or slows down and I have to wait a while before I complete my work.

Charles
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Buyer/Manager

4,0 10 anni fa

Aspetti positivi:

I like the ease of use. It's very user-friendly and intuitive. Tech response is top notch.

Aspetti negativi:

The layout is not easily adaptable by the user. It could be a little easier to customize for each user. The program is slow at times.

Calvin
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Easy check out

3,5 10 anni fa

Aspetti positivi:

I like that everything is just a click away to use this program. I don't have to do much to get what I need.

Aspetti negativi:

There are too many errors here and there. When we first started there was a lot of customization needed.

Judy
USA
Moda e articoli di abbigliamento
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

It make merchandising simple

4,0 10 anni fa

Aspetti positivi:

I like VRP. I no longer need to rely on pen and paper for everything since it's now all digital.

Aspetti negativi:

At first, I had a difficult time getting used to the different functionalities, but over time, I've mastered them.

Tasha
USA
Vendita al dettaglio
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

It works well

4,5 10 anni fa

Aspetti positivi:

It's a great product that functions well, and there isn't a thing that can't be done on it.

Aspetti negativi:

It's speed needs improvement; it can have moments when it runs extremely slow for no apparent reason.