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Informazioni su Visual Retail Plus

Applicazione modulare con funzionalità di CRM, creazione di report, gestione del punto vendita, gestione dello stock, e funzionalità di gestione presenze per le catene di negozi retail.

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Filtra le recensioni (140)

Jonathan T.
Payroll Analyst (Filippine)
Vendita al dettaglio, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Winner for retailers!

5 3 anni fa

Aspetti positivi:

I can say that it is really a winner software for us in retail industry. it let us manage the other stores easily, plus it is very easy to navigate even our staff can use this software easily that makes them more utilize.

Aspetti negativi:

So far I don't have any complain for this, but i wish that it can be more customizable that would fit with the needs or our company

Nicholas A.
COO (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

VRP Review

4,5 6 anni fa

Aspetti positivi:

As far as point of sales go, many over-complicate systems and worry too much about aesthetics. VRP focuses on functionality and ease of use. Kith has been loyal customers since inception of the company and our sister company, Atrium, has been a customer for 15+ years. Collectively we've made many additional pieces of the software allowing for growth and adapting to a fast pace retail environment.

Aspetti negativi:

Very few downsides of the product, however, some of the integrations with current systems took a bit longer to perfect than I would have hoped for. With that said, VRP did a lot to get these integrations up and running and now work smoothly.

Chris N.
Founder (USA)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Slightly below average experience

2 3 anni fa

Aspetti positivi:

The one this I will say was fantastic while working with this particular product was the help I received from customer service.

Aspetti negativi:

I can’t say I found any features of this product to be especially standout, rather below average from my experience.

Jefry A.
Manager (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Visual Retail Plus Review

4,5 6 anni fa

Aspetti positivi:

I've been using VRP for 9 years and have been the main contact person from my company for about 2 years now. VRP is a great POS system and is very user friendly. There's a lot of functions that you can actually use, but us specifically we tend to use a handful which we've mastered. The tech support guys are friendly and relate able and actually make you want to give them a call to assist you with what you need.

Aspetti negativi:

Sometimes there's a long wait and it can take a few hours to get a call back. When the issue is of urgency it can get frustrating to have to wait more than an hour.

Austin S.
Director of Marketing (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

My Review of VRP

4 6 anni fa

Aspetti positivi:

My favorite thing about this product is its level of customization. While the base level VRP system isn't something I'd say would fulfill our entire business needs, the assistance we get from our reps, and their ability to customize the platform to suit our particular practices is really amazing, and definitely something worth noting.

Aspetti negativi:

Due to the nature of our business, VRP is unable to catch up to our rapid sales. On weekends, we have products online that will call for high customer demand. Our web platform Shopify is able to register the sales before VRP does, which causes pretty sizable inventory issues unless adhered to prior.

Jason R.
Owner (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Excellent Experience

5 6 anni fa

Aspetti positivi:

This software platform is like a nice bottle of red wine. It has a great formula and it gets better with age in the game of retail. VRP is constantly perfecting, upgrading and listening to the customers needs and that is wonderful thing this day in age. Also, if we ever need support they are always there and truly care about their customers.

Aspetti negativi:

Sometimes I wish their was a manual for each of the modules created in the system but if you play with them long enough you figure it out.

Chris C.
Owner (Austria)
Vendita al dettaglio
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Responsive support and a plethora of options

4,5 6 anni fa

Aspetti positivi:

VRP can do almost anything you ask it to. It really feels that it was designed with a full understanding of how a retail store operates, not just some software company trying to check all the boxes so to speak.

Aspetti negativi:

Being a smaller company, VRP can make changes quickly and easily add new modules. Somethings this leads to bugs popping up, although I have to say they are usually able to fix any that are found with 24 hours of their discovery or less.

Hezi R.
CEO (USA)
Vendita al dettaglio
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

VRP Review from Hezi Rotem

4 6 anni fa

Aspetti positivi:

I've been familiarized with this program for the last four years, it's capable against our Magento program directed towards our e-Commerce platform.

Aspetti negativi:

We do come across connection issues a lot, this particularly occurs during our in-store functionality, this causes issues at times considering we have to check out customers through the program.

Risposta di The VRP Team

6 anni fa

We love having Sabon as our loyal customer for so many years, however as previously discussed, connectivity issues are not related to the VRP software.

Utente Verificato
Supervisor (Colombia)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I find it stable, reliable and the technical support is excellent

4 4 anni fa

Commenti: It helped me get a complete description of my workflow and also the technical service is excellent

Aspetti positivi:

It has an ease of use and is intuitive, I feel it was made to make quick and easy changes in relation to new modules.

Aspetti negativi:

It is a very useful tool because the graphics are not so advanced and I would like it to be more personalized according to the commercial needs.

Evelina A.
Manager (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Easy to use

5 6 anni fa

Aspetti positivi:

Easy to use and train staff (since its self explanatory) and great customer service (Rita)

Aspetti negativi:

Onced purchased new monitor, touch screen doesn't work as great

Risposta di The VRP Team

6 anni fa

VRP is a software company, therefore if you feel that your touch screen is not working properly, we recommend contacting the store you purchased the screen from. Most hardware today come with a standard 3 year warranty.

Carson C.
Director of Operations (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Flexible POS system with Great Support

4 6 anni fa

Aspetti positivi:

The product is fairly user friendly with lots of reports and features pre-built in. Like all POS systems I have worked with it has its shortfalls and glitches, but most of the problems are easily fixed. Most issues I have been able to resolve on my own, and the ones I couldn't VRP has been very good about helping resolve them.

Aspetti negativi:

I would like to see a little more customization for my specific business needs. You can customize many of the features and reports, I would just like to see that expanded.

Risposta di The VRP Team

6 anni fa

Most of our customers request customizations since each business is run differently. We will contact you in order to discuss any needed reports or features that you feel can benefit your business; it may be a simple query that can be written either by us or you.

Abraham S.
Compliance Officer (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

VRP - Reliable

4 3 anni fa

Aspetti positivi:

I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product.

Aspetti negativi:

The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact.

Shawn M.
USA
Articoli sportivi
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Having been using VRP for over 10 years. Very happy.

5 7 anni fa

Aspetti positivi:

The product is very versatile, and the help desk is amazing. VRP usually comes up with a new idea or an add-on right before I decide I need it, so by the time I call and say I want to run this on a tablet, they say, "It's already done; let's set you up." They keep their fingers on the pulse of what retailers want and create it.

Aspetti negativi:

They are located on the East Coast, and I am in Hawaii, so the time zone difference can be an issue. Once in a blue moon, when I need to call for tech support with a closing issue, it is 3:30am their time. They are available, but I still feel bad with my middle of the night phone calls. They don't mind it, and they are always available and helpful.

Tim C.
Director of Operations (USA)
Settore automobilistico
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Great product, Helpful team

5 6 anni fa

Aspetti positivi:

They worked with us to make sure the product worked in the best way possible for us

Aspetti negativi:

The only real problem I have found with the program is the averaging of costs, which isn't the best option for our business, but that information isn't necessary and we just ignore it.

Joan D.
Owner (USA)
Vendita al dettaglio
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Always have a good experience with this product

5 6 anni fa

Aspetti positivi:

Software is user friendly. Also technical support is very helpful and friendly.. They always have answers to any questions I have. They do not need to ask others in the company as they are always on top of their product.

Aspetti negativi:

I do not have any negative reviews The above review summarizes the vendor and product.

Juan carlos C.
Internal Control Coordinator (El Salvador)
Vendita al dettaglio, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Flexible tool and good customer support!

5 4 anni fa

Commenti: We track all the stores we have and we improve the controls we have in our industry.

Aspetti positivi:

The solution of this software is really good you can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and control the areas operations.

Aspetti negativi:

You should improve the manual and guides to use each module because sometimes It get a little bit harder to begin and try to find what you're looking for. It should be a great idea to improve this.

Max F.
President (USA)
Musei e istituzioni
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Loyal Customer since 2009

5 6 anni fa

Aspetti positivi:

Flexibility/Customization, Updates and Customer Service

Aspetti negativi:

Nothing to really speak of, I have been pleased with them and any issues we encounter they are able to solve.

Joanna W.
Owner (USA)
Beni di lusso e gioielli
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Pointe Coupee Gallery DEPENDS on VRP

5 6 anni fa

Aspetti positivi:

VRP is always available.....Our retail jewelry and gift store needs reliable and consistent tech support. VRP is just a call away!

Aspetti negativi:

In the past the local licensed person was not as talented as the main office.....

Jeffrey C.
Owner (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

VRP Softwear-SAMSclothing

5 6 anni fa

Aspetti positivi:

Ease of use...intuitive. The Point of Sale module is easily learned by cashiers. Outstanding customer service.

Aspetti negativi:

Issues are easily and immediately resolved with customer service.

Dale C.
IT Manager (USA)
Musei e istituzioni
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

IGFA is very satisfied with this product.

4,5 6 anni fa

Aspetti positivi:

The software is very stable and reliable, and the tech support is excellent.

Aspetti negativi:

Sometimes an update to the software causes other problems that require tech support to troubleshoot.

Rachhpal S.
CEO (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Been using VRP for 18 yrs+

4,5 6 anni fa

Aspetti positivi:

easy to reach, and ease of POS specially for fashion retail.

Aspetti negativi:

ease of use POS, and support reachable, though I wish if I could reach them 24/7

Dean Y.
Vice President (USA)
Moda e articoli di abbigliamento
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Very sophisticated and yet user friendly.

5 6 anni fa

Aspetti positivi:

Perpetual improvement and the numerous methods to optimize your business

Aspetti negativi:

No negatives. They are always there when you need them.

Zaighum A.
Admin (Pakistan)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Visual Retail Plus Review

4 anno scorso

Commenti: With visual retail plus i m resolving my retail issues and invicing.

Aspetti positivi:

Visual Retail Plus is best in retail market. Inventory system is really awesome in visual Retail Plus. Invoice system is proper and well define.

Aspetti negativi:

In Visual Retail Plus don't have any critical issue but demo of this software is not define proper it needs more explanation.

Bob N.
Manager (USA)
Vendita al dettaglio
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

Works well for us.

4,5 6 anni fa

Aspetti positivi:

Easy enough for all employees to be able to learn what they need to pretty quickly.

Aspetti negativi:

Should come with more initial instruction to begin the program.

Alisha B.
Assistant manager ()
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Okay better out there

4 5 anni fa

Commenti: This product is great, but needs some improving, yes all the functions work but doesn't look the prettiest.

Aspetti positivi:

With any problem that arrises it was easily fixed with a quick call to customer support! Has a lot of functions.

Aspetti negativi:

The graphics of the system isn't really advanced, it should be easier and better presented