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Informazioni su Open Black Belt

Software basato su web per la gestione di studenti e classi, il monitoraggio delle presenze e delle promozioni.

Ulteriori informazioni su Open Black Belt

Aspetti positivi:

It is easy to use and has heaps of features that help keep me organised. The attendance tracking is great, by the click of a button I can see how many classes a student has attended at any given time.

Aspetti negativi:

Inability to maintain belt progression. I - received blue belt 6/1, 1st stripe was received on 7/1 etc.

Valutazioni di Open Black Belt

Punteggio medio

Facilità d'uso
4,2
Servizio clienti
4,4
Caratteristiche
3,7
Rapporto qualità-prezzo
4,0

Lo consiglieresti?

8,1/ 10

Open Black Belt ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 39 recensioni degli utenti di Capterra.

Hai già usato Open Black Belt?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (39)

Christa
Christa
Business Analyst (USA)
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Open Black Belt

3,0 8 anni fa

Commenti: We owned a small dojo for about 2 years. I initially signed up for free trials to review many different software platforms. We had about 40-50 students. We've since sold the business to a friend but I found that a lot of the platforms seemed to cater to larger dojos. They were usually out of our price range. I logged into Open Black Belt again to review the options and it looks different when compare dot what I saw 2 years ago. The price seems reasonable and you've added a lot of new features. At the time I was looking for a system that would help me keep track of attendance without manually entering it. I also wanted something that could help me take and track payments. The software as it sits now looks amazing. I ended up keeping track of everything manually but given what you have available at this time I think I would have signed up for the monthly payments. I like that you added a marketing piece as well. I'll pass your info along to the new owners.

John
Owner & Head Instructor (Australia)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great Martial Arts software

4,0 4 anni fa

Commenti: Perfect for any martial arts or self defence school that needs to track things like ranking, attendance, scheduling, reporting, payments and billing... the list just goes on.

Aspetti positivi:

I chose OBB when I first started my self defence school. It is easy to use and has heaps of features that help keep me organised. The attendance tracking is great, by the click of a button I can see how many classes a student has attended at any given time.

Aspetti negativi:

Even though there are direct debit options integrated with the software it would be great if GoCardless was one of the options. Plus I am located in Australia so when I reach out to customer support I am usually waiting a day or two before I hear anything.

Risposta di Open Black Belt

4 anni fa

Thanks for the review. We hope to add direct debit options soon

Kyle
Canada
Ha utilizzato il software per: Non specificato
Fonte della recensione

Was a great entry level member management option

4,0 8 anni fa

Commenti: I enjoyed the simplicity and minimalist design with open black belt. It was incredibly helpful to have a free option to go in and try it out before I purchased anything. I found it easy to add members and programs and communicate with my members. Ultimately, it lacked some functionality in the payment and point of sale areas. To put this in context, the payment options for recurring billing and such were just getting started with openblackbelt while I was a full member so that may have changed now. I had signed up with openblackbelt as I was tired of mindbody online (too many unused options for me) but the payment integration was still in progress and I was not able to wait to get everything worked out. The merchant processor (Signa pay I think) also lacked POS support so ultimately I had to have two separate programs. This simply became too much hassle to deal with on a consistent basis and I found another place that could do both pretty week.. Overall, I was pleased with openblackbelt. I needed something with a integrated POS option and recurring billing support in one spot, and that was something I had to find elsewhere.

Risposta di Open Black Belt

8 anni fa

Thanks for the review. We are working on making our integration with payment providers a more optimized and seamless experience. Feel free to contact us at [email protected]

Kevin
Sensei (Canada)
Ha utilizzato il software per: Non specificato
Fonte della recensione

A key part of our dojo!

5,0 9 anni fa

Commenti: Open Black Belt Pro has streamlined our student tracking and sign-in practices. We were using the classic "binder" method of storing registration forms and having students check off the date as they attended class. Now, with Open Black Belt, we store our forms in a box and use the "Self Check-in" system with barcodes. We purchased a laptop and barcode scanner gun primarily for this purpose. We are also able to use an iPad during class to make notes on students or to do check-in manually. All of our Senseis can access student information from home to check attendance to help prepare for gradings and other events. The "Customer Support" is second to none! Open Black Belt is constantly asking its users for suggestions and to try new additions to the system. Any time we have needed assistance for something Open Black Belt has responded quickly with easy-to-follow instructions. Joining OBB Pro has proven to be a wise, and affordable, investment for our dojo. We couldn't be happier with Open Black Belt.

Risposta di Open Black Belt

9 anni fa

Thanks for being such a wonderful customer, we are glad to hear Open Black Belt is an integral part of your school.

Lisa
Owner (USA)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent do it all martial arts program

5,0 8 anni fa

Commenti: This program serves all my needs for my martial arts program! If I have had an issue, it has been resolved promptly, customer service is,quick and amazing!

Aspetti positivi:

The ease of use, that it's designed specifically for the purpose of managing my system.

Aspetti negativi:

Their app isn't ready... yet!

Risposta di Open Black Belt

8 anni fa

Hi Lisa Thanks for the awesome review. We hope to have the Android version ready for alpha testing soon(within the next week)

Michael
Owner (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Average student software

3,0 8 anni fa

Commenti: I found the software useful and easy to use. However tech support did not address my concerns very well. Many attributes in the software seemed to be lacking, rank updates for example.

Aspetti negativi:

I thought many of the software attributes and reports were not useful as constructed.

Risposta di Open Black Belt

8 anni fa

Thanks for the review. We would love to hear your ideas on making our solution better suited to your needs. Please feel free to contact us [email protected]

Jeremy
Software QA Analyst (USA)
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Software for the new school owner

4,0 8 anni fa

Commenti: We did the trial and it was nice, but not exactly what we needed in the long run. I would recommend this software for those just getting started for the first time in running a school. Easy to use and eases you into management software if you are not used to being in front of a computer.

Aspetti positivi:

Easy to use

Aspetti negativi:

Did not have some of the marketing tools that their leading competitors have

Risposta di Open Black Belt

8 anni fa

Hi Jeremy Thanks for the review. We would love to hear your ideas on new marketing tools we can implement for the future. Please feel free to contact us.

Samuel
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

You can run your own martial arts organization without the help of the open black belt service

2,0 8 anni fa

Commenti: I run a small Capoeira group. As the director it is very challenging to stay organized, promote my classes, and maintain a high level of quality teaching classes. This service appeared to be a very useful tool to help me in all of these areas. Unfortunately open black belt just allowed to do a bunch of fill in the blanks about my group and my student's. I can organize my group with in a similar fashion using any free spreadsheet program out there. Open black belt could be a lot more effective if it offered some features that could provide new insight into how to organize and improve the various aspects of running a martial arts business.

Risposta di Open Black Belt

8 anni fa

Hi Samuel We would love to hear your input on how we can make our solution work for you, please feel free to email us at [email protected]

Kyle
Admin Instructor (USA)
Coaching e formazione professionale, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excelent, Easy to use software. I love it.

5,0 8 anni fa

Commenti: Layed out nicely. Does everthing I need it to do. Does everthing they claim it can do. I always had everything available at a quick glance and/or click.

Aspetti positivi:

Ease of use. Very easy to use, interact with and understand.

Aspetti negativi:

I can't think of any cons. It did exactly what I needed it to do.

Risposta di Open Black Belt

8 anni fa

Thanks for the review.

Brian
Dojo Head (Sudafrica)
Sport, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great tool for a busy dojo.

5,0 8 anni fa

Commenti: Open Blackbelt has been the cornerstone of running my dojo. It's simple yet functional interface makes it easy to use on all my devices and there have been no problems since I started using it some time ago. Highly valued and recommended.

Aspetti positivi:

Easy interface

Aspetti negativi:

None

Risposta di Open Black Belt

8 anni fa

Thanks for the review.

Jerry
Owner/Instructor (USA)
Ha utilizzato il software per: Non specificato
Fonte della recensione

Great management software to stay on top of student info, attendance, and communication!

5,0 10 anni fa

Commenti: We have been using Open Black Belt for well over a year and a half now and it is nice to see the growth and constant updates to it. Without it, it would be difficult to run a school and be as efficient as it allows us to be. Three of the most useful features for us is access to emergency contact info (should we ever need it), Student Check In (this helps us stay on top of attendance and promotion requirements), and being able to send out mass emails (so that we can keep everyone on the same page). We know there is other software out there, we have been reached out to and have gone through demonstrations with them. We just don't see a need to change what we currently have working for us.

Risposta di Open Black Belt

10 anni fa

Thanks Jerry

David
Italia
Ha utilizzato il software per: Non specificato
Fonte della recensione

More than capable of running a Dojo

4,0 8 anni fa

Commenti: I cam across this applicatiobn by chance and although it is not exactly easy to use since the user interface is a bit too techy it is more than capable of running a dojoo.
Overall I think in its current version it is worth its score and with a bit more effort it could easily move to 4/5. Thank you for taking your time to build this app.

Aspetti positivi:

Straight forward rationale behind it with good features and performance.

Aspetti negativi:

Poor user interface or rather it should be less techy.

Risposta di Open Black Belt

8 anni fa

Thanks for the review David. My team would like to hear more about your experience with the OBB interface. Please free to email us at [email protected]

Jackie
Owner (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Solid and Simple

4,0 8 anni fa

Commenti: If you want a simple, solid martial arts management software, Open Black Belt fits the bill. Not overloaded with too many features you won't use.

Aspetti positivi:

Simple and not over-filled with too many bells and whistles.

Aspetti negativi:

At the time there was no integration with MailChimp.

Risposta di Open Black Belt

8 anni fa

Thanks for the review Jackie. We would love to hear more about the MailChimp integration feature. Please contact us about this.

Karra
Owner (USA)
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Super fast response and great product

5,0 8 anni fa

Aspetti positivi:

The ability to list rank. It was great to be able to log attendance so you can see their attendance as a promotion factor.

Aspetti negativi:

Inability to maintain belt progression. I - received blue belt 6/1, 1st stripe was received on 7/1 etc

Risposta di Open Black Belt

8 anni fa

Thanks for the review

Karra
Owner (USA)
Servizi e attività ricreative, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Software and service

5,0 8 anni fa

Commenti: I was using mind body but it just didn't really fit for our gym. Got a call about this at the perfect time. Not only is it 1/4 of the price but it has better features and the credit processing is way cheaper

Aspetti positivi:

Attendance log

Aspetti negativi:

No mobile app yet.

Risposta di Open Black Belt

8 anni fa

Thanks for the review.

Bryce
Owner (USA)
Ha utilizzato il software per: Non specificato
Fonte della recensione

Open Black Belt is great

5,0 10 anni fa

Commenti: I am a big fan of Open Black Belt(OBB)
Their software is set up for the perfect workflow when involving the details of running a gym. Overall the best product of it's kind.
Whether it be the bulk emailing, keeping track of your students, or tracking inventory, OBB makes everything much more efficient.
I have also had the privilege to work directly with OBB involving advertisement, and they are great to work with. Very professional, and they genuinely want to help out.

Carel-Piet
Cancer coach (Sudafrica)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Non specificato
Fonte della recensione

Loved it until the changes

5,0 8 anni fa

Commenti: Absolutely adored the software, especially the mindset behind it. Stopped using it when my "free" version suddenly had to be paid for.

Aspetti positivi:

Excellent functionality

Aspetti negativi:

Misleading regarding pricing/membership

Risposta di Open Black Belt

8 anni fa

Hi Carl We had recently changed our pricing but notified our members on our site many months in advance of the changes. We are considering different tiers of membership for the future. Please feel free to contact us.

Valda
Business Manager (USA)
Ha utilizzato il software per: Non specificato
Fonte della recensione

Great customer service

4,0 10 anni fa

Commenti: The customer service representatives at Open Black Belt have been great. We've had several different issues come up, and they are very responsive. OBB also have been really good about implementing suggestions for new reports or functionality. This is a great product that add a lot of value to our business.

Risposta di Open Black Belt

10 anni fa

Thanks Valda, we love hearing suggestions for our members and have more features coming soon.

Ron
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

Top Notch Customer Support

4,0 8 anni fa

Commenti: After test driving several different MA student databases, this one has been one of the easiest and straightforward systems I've seen. Most importantly, they have given the BEST customer support by far compared the others I've tried. Response is almost always immediate.

Risposta di Open Black Belt

8 anni fa

Glad to hear our support is the best :)

Shawn
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

Big money saver!!

5,0 8 anni fa

Commenti: Huge saving on merchant part, unbelievable rate and pretty easy to use.
Many features including mobile app on managing part and fast response when asked thru chat box. But It is still work in progress.

Aspetti positivi:

Huge Saving on merchant part

Aspetti negativi:

Managing part needs improvement

Risposta di Open Black Belt

8 anni fa

Thanks for the review.

Bonnie
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

Only if it had a calendar

4,0 8 anni fa

Commenti: I would be so onboard with this software if there was a calendar function. I'm currently with zen planner and love that function

Risposta di Open Black Belt

8 anni fa

Hi Bonnie Thanks for the review. Our development team is working on calendar functionality and would love to hear your input on this. Please feel free to contact us.

Melinda
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

Customer support is lacking

1,0 8 anni fa

Commenti: I have tried this software before but features were limited. I attempted to give it another shot. I contacted support twice trying to gain access but no response.

Risposta di Open Black Belt

8 anni fa

Hi Melinda We are sorry we did not meet your expectations. Please feel free to contact us at [email protected]

david
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

Open BB for school of 100 students

4,0 8 anni fa

Commenti: So far, Open Black Belt has been a positive experience. Most other companies have billing "included" and a much higher price. I don't need billing software, so it would have been a waste to pay more money per month for a feature I'm not using.

Risposta di Open Black Belt

8 anni fa

Thanks for the review.

Rosa
Project Manager (USA)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Helpful for every and any business

4,0 8 anni fa

Commenti: I was able to find everything I needed. Capterra saved me countless hours and present their pages clean and easily read. If i had to research the vendors it would have taken me weeks. Instead now I am ahead of my deliverable goal and was able to make an educated decision. I would highly recommend

Aspetti positivi:

information easy to read. organized well. aids in decision making. comparison tool.

Aspetti negativi:

some reviews are lacking

Risposta di Open Black Belt

8 anni fa

Thanks for the review.

Ricardo
Messico
Ha utilizzato il software per: Non specificato
Fonte della recensione

Good experience

4,0 8 anni fa

Commenti: The software is a good solution for management innyour martial art school. I would recomend improve in it for manage several schools simultaniously.

Risposta di Open Black Belt

8 anni fa

Thanks for the review