Recensioni su BigTime

A fantastic tool for managing projects

Commenti: The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Aspetti positivi:

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Aspetti negativi:

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

BigTime is better than our Excel timesheet

Commenti: Introducing BigTime completely revolutionized how we run our company. Our chat support session with [sensitive content hidden] this evening was quite productive. When our company's time tracking and billing systems were combined, it was a huge help.

Aspetti positivi:

The orientation procedure went really smoothly. We were given excellent assistance; even when we had queries in the period between sessions, the personnel responded quickly. The program is straightforward, and the mobile application is fantastic for our field staff.

Aspetti negativi:

Even though making adjustments to our invoicing system can be challenging at times, we've always received helpful responses from the staff that have allowed us to go forward with our plans.

Bigtime

Commenti: Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Aspetti positivi:

I like that you are able to create your own engagements per client.

Aspetti negativi:

I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

Easy entry of time and expenses using Bigtime

Commenti: Companies who bill their customers by the hour and have different hourly rates for different types of work can benefit greatly from using BigTime. Time and expenses can be entered by employees and reviewed by managers before being sent to the client for billing. It's convenient that you may log your time and expenses from any device, be it a desktop computer, laptop, or mobile phone.

Aspetti positivi:

BigTime is the program we use for tracking time, managing expenses, and sending out invoices. Using QuickBooks as our primary accounting software has its advantages, and one of those is that BigTime can sync up with QuickBooks during the day to make sure that the two are always up to date.

Aspetti negativi:

The approval screen does not currently allow for invoices to be filtered by Team Lead, so all Team Leads have access to all invoices rather than just their own. It's not easy to modify your own report, therefore we typically have to contact support for assistance.

Connect with humans who understand the product and its purpose

Commenti: Fast and effective

Aspetti positivi:

It performs a significant amount of the project management and time tracking tasks that we need. Support is always a quick chat away.

Aspetti negativi:

I wish we could see our billing rate schedule in one place rather than having to go through individual staff data tabs.

BigTime review

Aspetti positivi:

Very useful software and an easy to master interface. It allows easy management of various custom reports and helps a lot in payments

Aspetti negativi:

No major problem for this software only that it will be necessary to leave a little more fields customizable

BigTime review

Aspetti positivi:

A software that is easy to master and allows you to know more about the management of your business projects, with a perfect customization and also BigTime allows you to send invoices. The integration with Quickbooks is very useful for us

Aspetti negativi:

But the problem little to find at the level of the invoices because it does not work totally as it should

BigTime is a time recording and billing application for professional services companies that is host

Commenti: BigTime is a robust and adaptable time tracking and invoicing system that provides a variety of features and capabilities to assist companies in more effectively managing their time and expenditures.

Aspetti positivi:

BigTime is a time recording and billing application for professional services companies that is hosted in the cloud.

Aspetti negativi:

However, the BigTime payment scheme may be a detriment. Although it offers a variety of pricing options to suit various needs and finances, some users have complained that the price can mount up rapidly, particularly for bigger teams or organisations with more intricate billing needs.

BigTime Saves Me Time

Aspetti positivi:

The product is useful for tracking time by client and project. Also, the invoicing and syncing with QuickBooks is great and saves me time.

Aspetti negativi:

Designing custom reports is a bit tricky and I would like to learn how to better do this.

Good Software

Aspetti positivi:

Time and billing , invoicing, budget, software integrations

Aspetti negativi:

Some of the integration in the beginning was not working properly. However they worked diligently to make sure all problems were solved

Project Management Software +

Commenti: Overall, we have had a very positive experience working with the BigTime team, and the software itself. All of our questions and concerns have been addressed as quickly as they arose.

Aspetti positivi:

BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month. The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers. We decided on BigTime because we needed a Project Management software, and ended up with a slew of other features that has allowed us to cut out some other software subscriptions such as time tracking software.

Aspetti negativi:

The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end. Overall, the time tracking portion does not seem as detailed as Tsheets, our previous time tracking software.

First Impression of Big Time

Commenti: My experience with Big Time has been pretty positive. We hope Big Time will help save us time with manually entering items and help atomize this process by being able to export data to import into our accounting system. The mobile app will help our employees turn in expense reports and time sheets on time and be able to snap a picture of their receipt for future input.

Aspetti positivi:

Product is very user friendly. Many options to customize fields, invoices, and reports. Communication with support and representatives is great. So far it is very easy to use.

Aspetti negativi:

There are a couple of features that are missing pertaining specifically to my company. There is not a direct vendor bill field or a way to create a contract for clients that have billable rates/fees that could vary month to month. But there is a work round to achieve this.

Solid Platform for Professional Services Organizations

Commenti: Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Aspetti positivi:

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking. Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance. Special thanks to both CSRs for their support with our implementation.

Aspetti negativi:

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code. As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.

Honest Review of BigTime

Commenti: Finding the right project manage the software to keep your projects on time and on budget can be tough. Luckily, big time aims to do just that.Big time is project management software with a focus on time tracking and budgeting.
Big time is project management and billing software targeted at professional service firms such as engineering, legal or IP services. The project management tools allow PMS to track time expenses, project status and task assignments, resource management tools to help keep teams on the same page and see how project plans fit together in big time includes a billing and invoicing features with a variety of industry standard billing scenarios to fit users and their clients specific needs. Big time is priced per user per month billed annually and offers three plans with increasing prices and features Express Pro and Premier. The bulk of big times features start with that Pro Plan with Premier adding items like resource allocation, revenue projections and unlimited API access. There's no free version of big time but there is a free trial available. Big time is web based and accessible via modern browsers. But it's also available for download on both Mac and Windows, and has mobile apps for both the iOS and Android devices. Big Time comes with a number of features to help you manage project management functions. Big time features project management tools to keep projects running on time and on budget.

Aspetti positivi:

-Ease of use -The staff and support as being especially helpful -The mobile timesheet app is convenient for tracking time on a granular level

Aspetti negativi:

-Data import from previous systems can be cumbersome with the user citing data not matching up after the import -The intergration with Quickbooks can prove difficult with some users complaing that the system have had a hard time syncing up

Cloud Based Time & Project Tracking for CPA firm

Commenti: Does what I need - staff have no problems at all entering time and it does all we need to track returns and who has what

Aspetti positivi:

I chose this software since cloud based access and integration with Lacerte and Quickbooks, my staff has found it easy to use.

Aspetti negativi:

Reports are very, very generic and lacking compared to other programs I have used

BigTime saves the time in timekeeping!

Commenti: If you want to have the confidence in the accuracy of how many hours you bill your client for a certain project or if you want your employees to save time in creating their timesheet, choose BigTime!

Aspetti positivi:

BigTime saved us from doing biologs, logging out and also the need of us to keep track by ourselves the time we spent for a single project. It is an online application where you can input how many hours did you consume just to create or to lead a single project versus the other projects that you are doing. BigTime saved me more time in logging in and logging out, and also keeping track with how many hours of work I did for the day.

Aspetti negativi:

What I don't like about BigTime is that sometimes when you submit your timesheet, it creates duplicates times. So instead of just sending 40 hours of work in a week sometimes it gets doubled or tripled.

Does its job with

Aspetti positivi:

The integration with Quickbooks makes our lives much easier. The support staff is really good too - they always get back in a timely manner. The integrated task timer is a nice feature as well.

Aspetti negativi:

There isn't anything I really dislike about BigTime, but there are some features I wish it had (like automatically creating tasks in new projects)

Big Time Migration

Commenti: We were switching from an antiquated time & expense software that had reduced technical support to the point where we were almost at a standstill. Big Time was easy to use and set up and we had great support from our account executive from the initial demo all the way through our trial period to quickly getting us set up. Our office has breathed a sigh of relief at having a more nimble and intuitive product to record time & expenses. We were able to quickly set up clients due to the ease of integration from Quickbooks. We love the ability to change reports easily based on what is useful for us and to be able to adjust invoices fairly easily based on what each of our clients like to see. Our staff training has so far been quite minimal as it was easily picked up by everyone. We are in the early stages so we might run into problems later but so far so good. This program also has the flexibility to help us figure payroll overtime with reports rather than having to wrangle the information from an excel type exercise. We have not used this software for any project management type of viewpoint and there are probably better programs out there if that is your mail goal for roughly the same price. However, if you are looking for a time & expense recording, payroll and invoicing program -- especially if Quickbooks integration is also a pro -- then this is a good bet. We have not had to go back to technical support very often as the program is very easy to pick up on. There are lots of options for invoicing looks as well so you will be able to find something that will work for you. There are some quirks or shortcuts that the program uses so please use the set up team and don't be afraid to ask questions if you don't understand because they are very responsive.

Aspetti positivi:

Ease of Use for time entry and set up Technical Support Mobile App Quickbooks integration for both online and Enterprise version

Aspetti negativi:

There are some quirks to the product as far as knowing where to click to make changes. Minor issue really and is covered by support calls pretty quickly.

Review of BigTime After a Month

Commenti: After reviewing four options for Time and Expense Tracking software we decided on BigTime for two reasons: Ease of Use and Invoice Templates. The Time and Expense entry for the engineers in our office was intuitive and easy to learn. The mobile app works very well and is used more than we anticipated. From the administrative aspect the setup is relatively easy and the user interface is easy to follow and understand. I really like how the screens navigate from one to the other and how I can customize what I want to see on each screen. The clicking on the column headings to view the information in varies ways is great. We create about 50 - 60 invoices each month where the format may vary depending on the client for each one. BigTime does a good job of providing a base of invoice templates with the flexibility customize. The one thing that is really missing from the invoicing option is the ability to display the Total Cumulative Amount Invoiced as of the current invoice (prior amount + current invoice amount). I have requested this change and hopefully it will be added. The last aspect is customer support. Two training sessions were included in the software subscription. The first one was good for the very basic information, maybe a little too basic. The second session was much more informative that gave us some good practices to use with BigTime (Brea was very knowledgeable in both). The day to day support seems short handed. Most of the time you have to send an email and wait for a response which could take hours or the next day. As a new user that was a little frustrating. I don't necessarily need to talk to someone on the phone but a live chat would be great to get an answer and move on. That is the one area that I would recommend BigTime address. Overall we are happy with our decision to go with BigTime and I would recommend BigTime to others.

Aspetti positivi:

The user interface is very intuitive and easy to learn

Aspetti negativi:

I cannot display a cumulative invoice total in the budget summary for invoicing (prior billings + current billings).

Really Great Software for my day to day!

Aspetti positivi:

As a startup architectural business, keeping track of billable time on jobs is of utmost importance. I just finished the implementation phase and I am extremely pleased with BigTime and the implementation staff. When making my decision to go with BigTime, I researched various companies. I found BigTime’s fee structure to be welcoming of startup businesses. Once we began the process of implementation, I realized that BigTIme is very robust and that I currently only need a small portion of what the software can do. My contact at BigTime was easy to work with and he let me lead the process and drill down to only what I need and exactly what I need. During one video call my contact invited a BigTime programmer to listen to what I was trying to accomplish. That step made all the difference and I am extremely grateful for the custom reports that were set up for me. It’s a good feeling to know that the fee structure and software capabilities of BigTime are all in place for me to grow my business. Thank you [SENSITIVE CONTENT] and BigTime!

Aspetti negativi:

Nothing to note yet. There might be something once I get farther in.

Bigtime is a game changer for design budgeting, billing and project management

Commenti: Managing our time and invoicing more efficiently and put it into a functioning system and process rather than just using spreadsheets.

Aspetti positivi:

This software has really made it possible to track everything in one place and it can easily be customized to fit your type of business and how you operate. The customer service is second to none. The initial training is top notch and they can walk you through everything to help you get set up. They are quick to respond and get you through every problem you encounter along the way. Worth every penny

Aspetti negativi:

4 stars for "ease of use" is because of the flexibility to handle numerous types of companies the amount of options can be overwhelming but once it's set up correctly and can comprehend the work flow for your company it gets easier to manage changes and additions to your system. Some of the important functions in the system are often small text links hidden at the bottom of the screen and are hard to find especially if you're not used to navigating the system. It would be great if they update these to buttons on the screen in a place that is easier to find.

Controller

Commenti: We are still implementing

Aspetti positivi:

User friendly Dashboards however set up is much more than originally thought

Aspetti negativi:

More difficult to integrate with Quickbooks that originally told.

Expense/Time Tracking Made Easy

Aspetti positivi:

That it sync with our Quickbooks account, makes tracking time and expenses easy and accessible to our employees who work in the field, and the support team is always prompt and helpful.

Aspetti negativi:

The mobile app can be glitching. I recommend to our staff to enter time and expenses on the app, but to review and submit them through the desktop version.

BigTIme makes time and expense tracking easy.

Aspetti positivi:

The web interface works well and is very intuitive to use. Since it is cloud based you can aceess it from any web browser.

Aspetti negativi:

I would like to be able to have more than one timer running concurrently, but I understand wht this is not allowed.

Awesome

Commenti: Helping us manage our task easier.Reports are also much easier to create and change and drill down on.

Aspetti positivi:

The chat feature. Customer support are awesome and always help you work through the issues

Aspetti negativi:

Some of the screens are not conducive to all the changes we would like. But BigTime took our thoughts down and hopefully in newer versions they will be available.