Valutazioni medie

  • Nel complesso
  • Facilità d'uso
  • Servizio clienti

Informazioni su CapLinked

La soluzione aziendale per VDR e gestione dei documenti di CapLinked è il modo migliore per condividere e monitorare in sicurezza le proprie informazioni.

Ulteriori informazioni su CapLinked

Filtra le recensioni (102)

Valutazione del prodotto

Valutazione del prodotto

Utilizzo

Ordina per

Hai già usato CapLinked?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (102)

Elmo L.
Elmo L.
Business Management Executive (Sudafrica)
Utente LinkedIn Verificato
Consulenza manageriale
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Super easy to use

5 4 anni fa

Aspetti positivi:

The ease of use is the one of the reasons why we use CapLinked. We work with a lot of outside consultants and customers that need to access folder and files and not once did anyone struggled to access their data. We tested a few data rooms and CapLinked was by far the best value for money. We moved away from emailing any files, we just send the CapLinked link to the relevant person and our data is safe and secure.

Aspetti negativi:

None for our application. One nice to have feature would be to have a more comprehensive version control than is currently available.

Risposta di CapLinked

2 anni fa

Hello Elmo, We are glad to hear you found our platform cost efficient and straightforward! We have since updated the ability to upload new versions of files. We hope to work with you again for future projects. Caplinked

Sandra M.
Partner (USA)
Banche di investimento, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

CapLinked - Pros and Cons

4 3 anni fa

Aspetti positivi:

Compared to similar options, CapLinked is a good value for the product - the pricing is good for what you get with CapLinked. Among the things I like about the software are the search feature, updates are emailed when files are added, it is easy to move folders and files, easy to change the order of folders. The product has a great feature that allows the Administrator to see the view that any User is seeing, which is helpful when Users call with questions.

Aspetti negativi:

The product is not as intuitive as other secure data vault services I have used. It took me some time to understand that Users have to be part of a "Group." The other thing I don't like is that you have to contact customer support if you want to delete a "Workspace" from the system - Admins are not able to delete. I understand the concept, to avoid inadvertently deleting a workspace, but still prefer to have that ability as the Admin.

Alternative considerate: ShareFile VDR e Firmex Virtual Data Room

Perché passare a CapLinked: Generally it was about the value. As I said CapLinked is not as intuitive as some other products I have used, but the value we received for the price is very good.

Risposta di CapLinked

2 anni fa

Hello Sandra We are glad to hear you found our platform cost-efficient! Admins will soon have the ability to delete workspaces at their discretion. We hope to work with you for future projects. Thank you, Caplinked

Utente Verificato
Former Board Member (USA)
Utente LinkedIn Verificato
Mercati dei capitali, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Didn't honor agreement; tried to increase fees more than 300%

3 3 anni fa

Commenti: Terrible. They gave our non-profit association members a good deal to get us onto their platform and entered into a long-term data room supply agreement; a couple years later, they wouldn't honor their agreement. Don't do business with this company.

Aspetti positivi:

There are a lot of data room providers and Caplinked was getting off the ground and offered our not-for-profit regional association a long-term program to switch from our incumbent provider and join their platform for the same fees we were paying our incumbent provider. After a reasonable transition period, we adopted the program at Caplinked. We transferred a number of users and conveyed the dynamics of how our association interacts with our incumbent provider and were told there were no issues coming over. The association members used 50-75 data rooms at any given time.

Aspetti negativi:

After using the platform for a few years, the company came back and claimed we were getting too good of a deal and they wouldn't honor it. We used the service consistent with how we outlined the service in our contract when we negotiated our agreement. They threatened to shut down the service to the members and then said to stay, we would need to pay fees that were more than 300% higher than our current rates. When you're in the middle of transactions, you don't want a data room supplier threatening to shut down your rooms or holding you hostage to higher fees than you bargained for. We contacted our previous data room vendor, V-Rooms and transitioned back to them for the same rates we had with Caplinked. Obviously, they weren't problematic and we got excellent support from V-rooms transitioning over. The tactics and interactions with Caplinked were terrible. They knew they had you over a barrel and it felt like our not for profit association and its members were being bullied or blackmailed. We will never do business with these guys, no matter what the capabilities of their rooms. We interacted with the Company CEO and VP Sales. We paid annually through September and expected a reasonable transition off their platform for existing rooms in service. They noted they applied our fees to their new proposed rates and we couldn't transition off in a reasonable time-frame.

Risposta di CapLinked

2 anni fa

Hello! Thank you for your feedback! We are constantly improving our features for the ease of users. We appreciate input from the user perspective. We hope to work with you again for future projects. Thank you, Caplinked

Ricardo R.
Group IT Manager (Emirati Arabi Uniti)
Utente LinkedIn Verificato
Moda e articoli di abbigliamento, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Complex scenarios made easy by Caplinked

4 3 anni fa

Commenti: My Organization requirement was to set up a virtual data room in order to fund race a project initiative. Caplinked made possible to get it up and running with a professional customized interface in record time allowing me to keep track of all the operations as per documents and other media files shared with the invited users, get detailed weekly reports and control the whole operation until the end.

Aspetti positivi:

- How friendly it was to set up and customize a virtual data room for my organization. - Robust features, such as: activity tracker, security, Q&A and customized messages. - Everything is recorded by Caplinked. Every single transaction was recorded by Caplinked as much for administrators and organizers as for users.

Aspetti negativi:

- Reports customization feature is missing. - Not many support guides available.

Alternative considerate: Box, Firmex Virtual Data Room e iDeals Virtual Data Room

Perché passare a CapLinked: Mainly on cost vs requirements evaluation. They provided me exactly what I needed on a very good and flexible rate.

Risposta di CapLinked

2 anni fa

Hello Ricardo, We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features, including updating the Activity Tracker, for the ease of users. We hope to work with you for future projects. Thank you, Caplinked

Cindy S.
Director of Finance (USA)
Computer e sicurezza della rete, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Data Room for M&A

5 3 anni fa

Commenti: We are using CapLinked as our data room for M&A. This has worked extremely well and all parties have been very pleased

Aspetti positivi:

Very easy to use Very easy to add documents Very easy to control access of various documents throughout the process Quick upload to site Very easy to keep data room organized Good alerting system Folder Control

Aspetti negativi:

editing names once you send out an invite

Alternative considerate: Box, Intralinks VIA e iDeals Virtual Data Room

Perché passare a CapLinked: Best customer service, had all the features i was looking for, recommendation from attorney

Risposta di CapLinked

2 anni fa

Hello Cindy, We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features for the ease of users. We hope to work with you for future projects. Thank you, Caplinked

Utente Verificato
Benefits/HR Administrator (USA)
Utente LinkedIn Verificato
Prodotti alimentari e bevande, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Caplinked First Time User

4 3 anni fa

Aspetti positivi:

I like the ability to customize the platform and it is cost effective for our company.

Aspetti negativi:

It can't do all that the sales team swore that it could.

Alternative considerate: Content Central, ADP TotalSource e eFileCabinet

Perché passare a CapLinked: We chose CapLinked based on its ability to control permissions as well as third party users. The cost to store data and use it the way we needed was a huge deciding factor.

Risposta di CapLinked

2 anni fa

Hello! We are glad to hear you found our platform customizable and cost-efficient! We hope to work with you for future projects. Thank you, Caplinked

Michael M.
Vice President (USA)
Gestione degli investimenti, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Independent PE Sponsor

5 4 mesi fa

Commenti: After caplinked expanded the group limit threshold for me, I can now create a "group" for each of our investors. That allows me to create folders that are only accessible to that individual investor via the investor's unique "group", or create folders broadly available to a subset of investors. We were squeezed into a lower tier product as they recreated their pricing structure (we've been with caplinked since roughly 2016), but it still works for what we need it for at a pricepoint that makes sense.

Aspetti positivi:

Easy to use user interface. Great customer service - quick to respond and understands how to solve problems. Fair price point.

Aspetti negativi:

Cannot print directly from the site. It requires the user to download the document before printing. Inability to add a folder that does not automatically adopt the rights of the parent folder. I often want sub folders to have unique access rights, and it's a pain to go back into permissions to toggle it each time.

Risposta di CapLinked

3 mesi fa

Hello Michael, We are glad to hear your experience with CapLinked has been overall positive! We truly appreciate your feedback. Thank you, CapLinked

Armando B.
Director Estructuración (Colombia)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Average User

5 7 mesi fa

Commenti: We only had one issue about a month ago and it was sorted out really easy. We just hoped it would trigger some kind of internal alarm since it was a downsize on our payed storage.

Aspetti positivi:

It's really easy to use and set up for users.

Aspetti negativi:

Trackability/Traceability is a bit odd to get to it. Would be nice to have it simplify, for instance help it see per project of a single user.

Risposta di CapLinked

6 mesi fa

Hello Armando, We are glad to hear your experience with CapLinked has been positive! We truly appreciate your feedback and will review your considerations in future updates to our Activity Tracker. Thank you, CapLinked

Fulvio M.
[email protected] (Svizzera)
Beni di lusso e gioielli, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Perfect tool for mid-sized company due diligence

5 6 mesi fa

Aspetti positivi:

Ease of use and full features for a very good value for money

Aspetti negativi:

Sometimes downloaded documents take too long to be readable

Alternative considerate: Digify

Perché scegliere CapLinked: Price

Software precedente: Drooms

Perché passare a CapLinked: Superior interface and pricing

Risposta di CapLinked

6 mesi fa

Hi Fulvio, Thank you for your review of CapLinked! We appreciate your feedback and are glad that you've found ease of use within the platform. CapLinked Team

Lee B.
Controller (USA)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to use

5 5 mesi fa

Aspetti positivi:

The software is easy to use and convenient for multiple users in the organization to make updates.

Aspetti negativi:

The only con we've experienced has been the price increase. It is still worth the cost, but not as great of a deal as it used to be.

Risposta di CapLinked

5 mesi fa

Hi Lee, Thank you for your feedback! We're glad to hear that you've found ease of use with CapLinked! Thank you for being a CapLinked client. CapLinked

Nalan K.
Legal Operations Specialist (Germania)
Internet, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

CapLinked Review

5 anno scorso

Commenti: Overall experience was positive. Pros:
1. Incorporated tutorial videos for each section
2. Fancy look, video can be uploaded on the welcome page
3. Q&A section: reply from admin user can be send directly to requester which will then only be visible for these 2 individuals or admin user can reply posting this to the Q&A section where the requester will stay anonymous but all users in the work space would be able to see the question and answer.
Cons:
1. Although the platform has some really great features, it is in some places somewhat cumbersome to handle.
2. Permissions are on the folder level and not on a the file level. File would have to be uploaded into an individual folder to restrict access
3. No restricted view access for single users within a group available. Permissions are on the non-admin group level. The individual would need to be in his or her own non-admin group to receive different permissions
4. No notification will be send out if a file or folder is deleted

Aspetti positivi:

- Personalising the data room with company logo and also being able to upload videos. - Folders and sub-folders can be restricted to view only or download and upload as well. However, permissions can only be restricted on group level not on individual level. Solution to create team group for individual to restrict view access for different folders / sub-folders. No option to restrict view / download permission on individual files. - E-mails via the workspace can be send to members of the same workspace to ask questions or for collaboration.

Aspetti negativi:

Although Q&A availability is great, unfortunately the usability is not very user-friendly, especially when trying to find the already answered questions. It would be good if the Q&A section would have a better order so one can see where the answers and questions relate to similar to a table of contents i.e. pointing to the folder if one would like to review all related questions to a specific topic in a folder or sub-folder.

Risposta di CapLinked

anno scorso

Hello! We are glad to hear your experience with Caplinked overall positive! We are currently working on a new version of our Q&A feature that will provide many new updates for advanced usability. Thank you for your feedback! Thank you, Caplinked

Serena P.
Associate (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

My Review

4 2 anni fa

Aspetti positivi:

When creating a new group, I enjoy that I can select permissions settings from an existing group, which helps creating a new group quicker. (Disclaimer: this is soley only my own personal opinion from my experiences with CapLinked).

Aspetti negativi:

More branding options for our company to use and display on the data room could be improved. Also, the activity tracker could use more improvement by including how long a user viewed a specific document. Lastly, the best improvement that could be made is to easily search and locate which user is in which group(s). Lastly, it was very upsetting when the data room was closed after we paid for our subscription renewal. (Disclaimer: this is solely only my own personal opinion from my experiences with CapLinked).

Risposta di CapLinked

2 anni fa

Hello Serena, We are glad to hear you found our Permissions module features user-friendly and helpful! We are constantly working to improve our features, such as the Activity Tracker. You can search a user's email address from the Permissions page search bar, check the box next to their name and the groups they belong to appear on the right sidebar. We appreciate your feedback and hope to work with you on future projects. Thank you, CapLinked

Raj P.
Business Broker (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Owner

4 3 anni fa

Commenti: So far so good except the cons described above. Having a data room is very professional and we love offering that service through caplinked!

Aspetti positivi:

Easy to use and is visually appealing (to look at on a daily basis). Good price and has basic features that everyone needs. I like having the control to the dataroom and have knowing what user has what type of access.

Aspetti negativi:

I think the biggest con is to have to contact caplinked to delete a data room, and that to they only delete on Thursdays. Also I think caplinked should send out an email when your running over your space in the data room. Those are the two biggest problems

Risposta di CapLinked

2 anni fa

Hello Raj, We are glad to hear your experience with Caplinked went well! Admins will soon have the ability to delete workspace at their discretions. We truly appreciate your feedback. We hope to work with you for future projects. Thank you, Caplinked

Jackson E.
Executive Recruiter (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Modern interface, easy to use - refreshing change of pace from software used in the past.

5 4 anni fa

Aspetti positivi:

CapLinked is intuitive, cutting edge, and very transparent in their pricing. Their customer support is responsive, helpful, and thorough - providing an excellent customer experience. Uploading files and folders is also a seamless process. Uploading whole folder structures at a time makes my job extremely easy. It retains the same indexing and formatting I had on my desktop which is very convenient.

Risposta di CapLinked

2 anni fa

Hello Jackson, We are glad to hear you found our platform user friendly and straightforward! We hope to work with you again for future projects. Caplinked

Erik P.
Vice President - Investment Banking (Canada)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Works well, could use more bells and whistles

4 4 anni fa

Aspetti positivi:

Reasonably quick to get up and running; reliable platform. I don't have much else to say, however the review software won't let me upload a short review so I've padded it out with this sentence.

Aspetti negativi:

Could use more flexibility on use of graphics, custom reporting and dashboards, other customizations to custom brand (including workspace address). I don't have much else to say, however the review software won't let me upload a short review so I've padded it out with this sentence.

Risposta di CapLinked

2 anni fa

Hello Erik, We are glad to hear your experience with Caplinked went well! We are constantly improving our features for the ease of users. Custom branding is now available for teams and workspaces. The Activity Tracker provides detailed reports on the workspace level. We hope to work with you again for future projects. Caplinked

Maria C.
Administrative Assistant (USA)
Gestione di organizzazioni non profit, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

CapLinked is solid and offers a powerful level of communication

5 4 anni fa

Commenti: Lots of great benefits from engagement to exporting data.

Aspetti positivi:

This is an amazing program, offers a higher level of engagement for groups. Works great for small business who need flexibility and is budget friendly. It is easy to navigate too!

Aspetti negativi:

It lacks export tool and better data trends. Offers no easy way to archive old data into the new system.

Risposta di CapLinked

2 anni fa

Hello Maria, We are glad to hear you experienced ease in using Caplinked security features! We are constantly improving our features for the ease of users. We appreciate input from the user perspective. We hope to work with you again for future projects. Thank you, Caplinked

Arturo A.
senior analyst (Cile)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Very easy to use, secure, functional and good service support

4 4 anni fa

Commenti: Very ease to use. Good support service, accesible form different types of devices (cellphone, pc, etc.). It a a tool that makes the passing of information very efficiently.

Aspetti positivi:

The ease of use is amazing. In 30 minutes you can get used managing all the virtual data room functions, permissions, etc. Additionaly the capacity to give different type of permisssions (can read, download, print, etc.) to different individuals or group of individuals is quiet good and again easy tu use.

Aspetti negativi:

If uploading information, or creating a new folder you make a mistake in writing the name of folder, you have to delete the complete folder and create a new one with the name corrected. You should be able to edit a simple thing as folders name, instead of waisting time if you discover a typo after you have uploaded tons of data (that you will have to upload again).

Risposta di CapLinked

2 anni fa

Hello Arturo, We are glad to hear you found our platform user friendly and straightforward! We are constantly improving our features for the ease of users. You now have the ability to rename folders without having to delete anything. We hope to work with you again for future projects. Caplinked

Utente Verificato
Co-Founder and Partner (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Caplinked is powerful and easy to use

5 4 anni fa

Aspetti positivi:

We chose Caplinked for it's easy to use/ fast modern interface, great customer support, powerful features and transparent pricing. They have a lot of features that you won't find in other VDR's (I've tried 3 different competitors). Their customer support really stood out to me as they've been very responsive and personable throughout our entire experience; from on-boarding to day-to-day use. Every member of our team was able to quickly learn the software. I feel very comfortable sharing sensitive and confidential documents through Caplinked.

Risposta di CapLinked

2 anni fa

Hello! We are glad to hear you found our platform user friendly and straightforward! We hope to work with you again for future projects. Caplinked

Ashok R.
Executive Director (Malaysia)
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

I am a first time user and my first experience has been good. It is a great product

4 4 anni fa

Aspetti positivi:

the ease of use is what stands out. It was easy to onboard other users as well quickly. The user interface is intuitive and the software is stable. I was able to do the initial configuration within 15 minutes. I have used customer support extensively. They have been very patient and helpful. they seem committed to resolving the customer's issue. Suggestions to improve the product were taken in the right spirit. I do hope some of the suggested features find place in subsequent releases.

Aspetti negativi:

The software has certain issues handling PDF documents created by scanning physical documents. There is no feature to view permissions for a folder directly. The Search functionality is very basic and there is ample scope for improvement.

Risposta di CapLinked

2 anni fa

Hello Ashok, Thank you for your feedback! We are constantly improving our features, including folder level permissions, for the ease of users. You are now able to view the Permissions of a group based on the folder. We hope to work with you again for future projects. Caplinked

Jeff S.
Principal Broker (USA)
Consulenza manageriale, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Solid platform with ever evolving features.

5 5 anni fa

Commenti: After using Formstack for many years we needed a more powerful solution. I reviewed approximately 8 different products and judging on features and value CapLinked was the clear winner.

Aspetti positivi:

Watermarking, white labeling, ability to send feature ideas/requests to customer service that actually get reviewed and implemented.

Aspetti negativi:

Areas that are under development to be improved have to do with navigation, reporting and general user experience. There are no serious flaws.

Risposta di CapLinked

5 anni fa

Hi Jeff, thank you for choosing CapLinked! Glad to hear you had a positive experience with us.

Richard A.
Analyst (USA)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

it was great

5 4 anni fa

Commenti: it helped us do half a deal

Aspetti positivi:

it's super cheap, which made it super accessible to my small team and I . Truly significantly priced under competitors with just as many features.

Risposta di CapLinked

2 anni fa

Hello Richard, We are glad to hear you found our platform cost efficient and straightforward! We hope to work with you again for future projects. Caplinked

Tina B.
Dir of Operations (USA)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Solid Data Room Portal for Fund Offerings

4 8 mesi fa

Aspetti positivi:

I like that it's easy to dupe a workspace and the NDA splashpage is customizable per group

Aspetti negativi:

i've had multiple instances where I tried to create a new folder for a new LP and it said that I ran out of file space. the first time this happened, i was indeed over the 5gb space threshold, but after that i kept our file usage to ~3.5gb but there were still issues.

Risposta di CapLinked

8 mesi fa

Hi Tina, We are glad that you've of ease in customization of your workspaces. If you encounter an additional space issues, please feel free to contact the support team for further assistance! Thank you for your feedback!

Chuck S.
CTO (USA)
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

CapLinked is the only modern platform with full API support for integrating it with our applications

4 4 anni fa

Aspetti positivi:

CapLinked is the only modern platform with full API support for integrating it with our applications. No other product comes close to providing the same level of support.

Aspetti negativi:

We need better tools for importing and exporting data. There is no easy way to archive old deal rooms.

Risposta di CapLinked

2 anni fa

Hello Chuck, We are glad to hear your experience with Caplinked and your API integration went well! We truly appreciate input from the user perspective. We hope to work with you again for future projects. Caplinked

Penny P.
Penny P.
Systems & Operations Manager (USA)
Utente LinkedIn Verificato
Servizi bancari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best Virtual Data Room

5 3 anni fa

Commenti: This is a great VDR and is reasonably priced, unlike its competitors. I would highly recommend this for secure document sharing.

Aspetti positivi:

The CapLinked platform is super easy to navigate and share and lets you keep confidential documents secure at all times. It allows different levels of control for each group which saves a lot of time.

Aspetti negativi:

I would like to be able to add individuals without having to make them part of a group.

Risposta di CapLinked

2 anni fa

Hello Penny, We are glad to hear you experienced ease in using Caplinked security features! We will soon hav single file sharing capabilities for admin, therefore not having to add an individual to a group to share a file. We hope to work with you for future projects. Thank you, Caplinked

William T.
Analyst (USA)
Banche di investimento, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Good data room experience overall

4 7 mesi fa

Commenti: I like CapLinked and they are a great value data room

Aspetti positivi:

I liked that the software was easy to pick up and use from the start

Aspetti negativi:

I think 24 hour service chat could be helpful and some of the documents that got uploaded seemed to randomly become inaccessible

Alternative considerate: Firmex Virtual Data Room, Intralinks VIA e Datasite Diligence

Risposta di CapLinked

6 mesi fa

Hello William, We truly appreciate your feedback and are glad that you found ease of use with CapLinked. Please feel free to reach out to our support team with any questions and/or reference our support materials below: https://support.caplinked.com/hc/en-us Thank you, CapLinked