Recensioni su Filecamp

A formal file and media sharing tool for an enterprise.

Aspetti positivi:

A formal sharing tool the user can upload, manage and share the file with the other file camp users. It's a simple, quick and easy cloud storage solution. The user can create a folder and upload the folders which keep the information organized. The user can add a description to the file so that other users get the information about the file. The user can use tags to the file which help to find a particular file quickly. The user can download the original uploaded file with lower resolution files. The file camp allows the enterprise to add its company branding and titling. The user can set a custom theme for the user interface. The application is available in Android, Windows, Mac and website version.

Aspetti negativi:

The subscription plan is pricey for small enterprises, would have introduced custom subscription plans. In-person, webinar training support is not available. Customer support should improve the response time and resolution of the issues. The user interface should improve the simplification of the options.

Excellent Product

Commenti: Been a very positive experience. No high pressure sales. No high implementation costs. We were able to try out the software and get it up and running within a couple hours. Uploading large batches of files is efficient in terms of time to complete. Been a great overall experience.

Aspetti positivi:

The price point for the product is spot on. We are using it to manage a library of over 3,000 images, videos and graphic files. It's been easily implemented and adapted within our organization. Setup can be done in an hour. No high pressure sales as with other products.

Aspetti negativi:

Would love to see the ability to enlarge images in the grid view for easier browsing. Would also love to see the ability to check a box to make an image the folder icon instead of having to resize and upload.

Poor Mobile experience, Mixed browser compatibility, Minimalist UI, Buggy

Commenti: Not many, it works but not naturally. Lot of work arounds. Constantly educating clients how to use the software.

Aspetti positivi:

Has most of the features I need. Uploading is easy. Has the tagging functions and ability to add users.

Aspetti negativi:

The features don't all work well or are not well implemented. No real search function, poor mobile performance. Been having buggy performance lately. Informing users of new galleries or selects or other changes is nearly non existent, users can be notified when files are added to a folder but it just lists the file names in an email. It should rather show a preview of the images added and send them their login credentials to view it or make logins for clients easier.

Good business solution for easy file sharing with clients

Aspetti positivi:

What I like most about Filecamp is how I can share files with my clients through secure links that can be set to be temporary. This way the clients don't need to log-in or make an account and I can just share the links through an email template within Filecamp. As a photographer another thing of importance is the ability for clients to preview shared files.

Aspetti negativi:

Filecamp has the option for a branded white label file sharing. This means that all your client sees is your own business without any references to Filecamp. But the 'white label' option could still be made better if there was the possibility to change the wording (manually or automatically in a language of choice) in any of the UI that the client see. This is important for non-English businesses in order to have a true white label experience.

Only File Sharing Service That Does What We Want

Commenti: this is the only service that we could find that does what we wanted. they perfectly fit our need. Also, they are a great company. As we were awaiting their upgrade for much longer than originally anticipated, they gave us their service FOR FREE for like 6 or 8 months. Now that is great service.

Aspetti positivi:

Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)

Aspetti negativi:

I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.

Great FTP SITe

Commenti: Allows a repository for the most current documents to be easily accessible and revisions tracked.

Aspetti positivi:

Our architects and technologists can easily organize projects and make drawings and documents quickly accessible to all stakeholders. From an admin point of view it's easy to manage people, folders and password.

Aspetti negativi:

Nothing comes to mind at this time. The software functions as you would need it to.

Simple and Budget Friendly file share and DRM system.

Aspetti positivi:

Easy to use solution that is priced competitively.

Aspetti negativi:

The UX is outdated and should be updated.

Fantastic budget Digital Asset Management platform

Commenti: Very very good. The customer service is fantastic and I can say without a doubt that this product has been a great success for us.

Aspetti positivi:

This software is a fantastic option if you need a budget Digital Asset Management but still with a very professional look and feel. Some of the best features is the granular access control for users, unlimited users (don't have to pay per seat which is a must for us!), and white label branding control.

Aspetti negativi:

The access control for folders and files is not quite granular enough, automatic emails are very limited when it comes to formatting etc, managing users can become complex.

Great File Manager for the money

Commenti: This is a great repository for all our image files. We can categorize based on project type and image styles, etc. The customer service is EXCEPTIONAL. When I have had a question (big or small), I have gotten an immediate response...literally within a few minutes...and it is always a very detailed, helpful answer.

Aspetti positivi:

I appreciate the ease of use, both in setting up the platform for my company and the interface/search capabilities for our users. Now our staff can locate image files on their own. It is helpful too, that we can add to our storage limits on the fly if needed.

Aspetti negativi:

The uploading and tagging is a bit clunky...but it has already been improved since we started using FileCamp, and is easier than before.

I did my research, and this is the best DAM for your money

Commenti: It's been great - I've had to reach out to customer service with questions a few times, and each time I received a timely response back from the co-founder himself.

Aspetti positivi:

Ease-of-use is a big one - for me, having a capable software with many features is important but also being able to quickly find something / upload new files is just as important, and Filecamp has figured that process out.

Aspetti negativi:

Honestly, I don't have a complaint. I work in a field that is historically not tech-savvy, so the only issue I've had is getting people to utilize the software vs. asking me to do it for them. This has nothing to do with Filecamp, just human nature.

Filecamp as a content manager

Commenti: This is a great product for storing and managing files - our organisation uses it for images and other media content. It accommodates multiple users and allows sharing in a well-organised layout.

Aspetti positivi:

The product is easy to use and manage, with very little time needed to learn about the system. UX is very intuitive and files are well presented and organised. The AI tagging feature is pretty good.

Aspetti negativi:

It does have some issues with ease of use - for example you can't save files directly from an email or other program into Filecamp. Instead you have to save the files into Explorer and then into the site. The AI tagging option would also be greatly improved if you could apply it over all photos in one folder as well.

The BEST DAM and Review Software for your Buck!

Commenti: This is the best experience I've had with a software company. When I was searching for a product I liked several but all had a couple things here or there that didn't work. Filecamp hit just about everything we needed for online proofing software. They gave us a wonderful free trial and our staff and customers all quickly fell in love with this new way of proofing and not having to hunt down emails. [SENSITIVE CONTENT HIDDEN], is extremely involved and has personally responded to me many, many times with feedback I've given or on the very very rare occasion that there was a technical issue. I'm a huge fan and would recommend FileCamp to anyone needing Digital Asset Management or a Digital Proofing System!

Aspetti positivi:

We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need to review, keep them organized by department and allow users access to only approve their departments signage. Prior to filecamp we did all proofing through email which generated an abundance of emails that we constantly had to search through. Now it's cut and dry, the customer gets notified when their proof is uploaded, they can review and make comments right on the proof and request revisions that the artist immediately sees and can start to work on. Also, as far as software goes, I can say this program has had the least amount of downtime from any program I've ever used. They are on top of the tech.

Aspetti negativi:

I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me!

Good product

Commenti: Unreasonable Studios (UNR) is unarguably a massive content-making production house that creates, masters and catalogs assets on a privately protected server not accessible to our partner agencies and clients. UNR currently houses over 50 photoshoots consisting of over thousands of images, hundreds of logos and fonts and numerous master product shots. We also own hundreds of stock templates and royalty-free images. Departments within the partner agency, especially accounts and creative, constantly request the assets described above from UNR. So much time is spent searching and sending and exporting files in different formats back and forth. Sometimes these assets are repeated for the same people. UNR assets are only assets if colleagues can efficiently access and use them. The idea is to open up the asset vaults that will help account people send assets to their clients without a 3rd person involved. The creative teams will have access to assets 24/7 when they are working on pitches, presentations or creative layouts. Clients can also be given controlled access to the assets when needed. For example, after photoshoots, the agency and clients can get instant access to photos when they are uploaded to the DAM. The endless back and forth of reviewing photos over email is clunky and does not elegantly present our work professionally.

Aspetti positivi:

User interface is great Easy to learn and navigate Features work great.

Aspetti negativi:

The load time of the pages takes too long. No thumbnails previews for large PSD files. I prefer the old labeling rather than the dots. It is easy to read APPROVED or NEW PROOF or whatever the label is then to try to remember what the colour represents. Especially when you have multiple label sets. Drag and drop to move files would be amazing. The commenting tool is weak. It needs more features, like circling or highlighting.

filecamp for creatives

Commenti: it helped to tremendously improve the process of planning in our office. the whole team and the clients get immediate access to up-to-date documents

Aspetti positivi:

easy and elegant appearance, corporate design, easy of use

Aspetti negativi:

user notification management is somehow confusing. I would welcome a central management for this issue

Filecamp is THE best deal for Digital Asset Management

Commenti: We now have a centralized and managed place where digital assets can reside and we can control who has access to what. It's a tool that is used by multiple departments, yet each one can have their own area of control. It also replaced the file sharing service that we used, Filecamp handles it all for us.

Aspetti positivi:

Filecamp is very affordable, yet offers a lot of great features. I've been pushing my company to take the plunge into Filecamp for a couple of years. We've looked at other options, but for our needs, they were just too expensive. Filecamp is a great balance of cost effective and power. For our purposes, it's a perfect fit.

Aspetti negativi:

I suggest that metadata is added to the files, before they are uploaded to Filecamp. While there is a method to add it there, it's a little clunky, due to the nature of the web interface. Not really an issue with Filecamp, in my opinion, just doing the right job with the right tool. Add your metadata while still in your desktop application or use a tool like Adobe Bridge to do it right.

Easy, easy, easy, what every customer wants.

Commenti: We needed a file sharing software that was simple, easy to use, easily scaleable and cost effective.

Aspetti positivi:

Our customers don't get harassed about signing up for a paid account.

Aspetti negativi:

Sometimes our customers have had problems dragging and dropping files.

An affordable option for file sharing that is more customizable/brandable than Google Drive

Commenti: We've just completed our free trial and will be converting to a paid account. We were unsure as to whether this solution would simply duplicate what we're doing in Google Drive, but the customization and notification features have convinced us to sign on.

Aspetti positivi:

I like the ability to set up branded file sharing areas for each of my clients. I also like the ability to offer different download sizes, as well as email notifications when new files are added (as far as I know, notifications are still not a feature in Google Drive, or if it is, it's nearly impossible to figure out how).

Aspetti negativi:

Some of the user interface features are a bit outdated. The platform would be more familiar to users (aka easier to use) if things like the "previous / next" and lightbox exit links were more in line with current trending design.

Filecamp Adds Value to Organizations

Aspetti positivi:

Filecamp has been instrumental in the organization of our company's media collection (logos, photographs, videos, and literature). What I love about Filecamp is number 1: that it works! And number 2: that it is incredibly easy to use for both administrators and users. The design is simple, intuitive to navigate, and customizable. We didn't realize how badly we needed Filecamp until we started using it. The creators seem to be truly invested in the success of their product.

Aspetti negativi:

We had a slight difficulty integrating Filecamp's user requests into our email security process. Filecamp rapidly responded to our concerns, devoted a significant amount of time, and completely resolved the issue for us.

Fantastic tool for our business

Aspetti positivi:

It is very flexible with many features I never thought I even needed.

Aspetti negativi:

There are few issues I have found withe the software, however I would like it, when I am uploading new files for the ability to just drag and drop anywhere rather than have to open a dialogue box to do so. Not a biggie, but would make workflow a lot faster.

Works well for our needs

Aspetti positivi:

FileCamp does exactly what we need it to do, in terms of being able to securely share files internally and externally. It is easy to set up, learn, and use, and the supporting documentation is good. Customer support is email only, but their responses have been timely and effective.

Aspetti negativi:

No real cons from my perspective. I do have a small list of "nice-to-have" administrative options I would like to see in future releases, and have shared that information with Customer Support.

Filecamp - Extremely Satisfactorily Product

Commenti: My overall experience is highly positive and am very satisfied with the product. I highly recommend it to others.

Aspetti positivi:

Very well designed interface that’s easy to use and professional appearance that’s easy customizable in a user friendly way.

Aspetti negativi:

I would like to be able to have the ability to have live chat conversations with users and receive notifications when I receive an instant message or when a user uploads something to the platform.

Good compromise on price/functionality for small business

Commenti: we joined before the current version, it was lacking a little but all that functionality was added in the current version plus it got easier to use.

Aspetti positivi:

ease of use, features and the price options

Aspetti negativi:

for the price i think it has all the needed features. Ideally being able to put active/inactive dates on iamges to show/hide them and possibly a way to archve expired images off filecamp to save space.

Really like Filecamp

Commenti: Easy and cost-effective online management of marketing collateral and other digital assets, for internal and external use

Aspetti positivi:

Ease of use Features Value for money Tech support

Aspetti negativi:

There's nothing I dislike about Filecamp

Filecamp Simco-Ion, Technology Group

Commenti: This will be a good tool for our channel partners, distributors and reps to get access to our images, docs, videos, etc.

Aspetti positivi:

The ease of use, functionality, easy to learn, bulk action tool.

Aspetti negativi:

Permissions might be an issue for some users.

Recommended

Commenti: We are still loading and tagging new images so not fully set up yet although in daily use. Set up, payment and loading is fairly straightforward and we are expecting it will be a good benefit to our business for the daily using of the system.

Aspetti positivi:

This software offered a great location for our image storage and had great sorting/tagging/search functions as well as file sharing capability.

Aspetti negativi:

Search function through tags is a bit clumsy but ok once you learn the rules.