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Informazioni su Maintenance Care

Riduci i tempi di gestione dei dati a quindici minuti tramite CMMS e completa e crea report sulle attività immediatamente e da qualsiasi luogo.

Ulteriori informazioni su Maintenance Care

Aspetti positivi:

The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business.

Aspetti negativi:

I hade a hard time figuring out the reporting aspect of the software.

Valutazioni di Maintenance Care

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,8
Caratteristiche
4,5
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,1/10

Maintenance Care ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 98 recensioni degli utenti di Capterra.

Hai già usato Maintenance Care?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (98)

David
Director of Facilities & Plant Operations (USA)
Utente LinkedIn Verificato
Istruzione superiore, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Maintenance Care at FMU

5,0 4 anni fa

Commenti: Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system. Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.

Aspetti positivi:

Web-based - no support needed from IT. User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.

Aspetti negativi:

We have not experience any major issues using the software. Would like to see a more streamlined process of notifying external vendors of assigned work orders.

Gilles
maintenance supervisor (Canada)
Servizi e attività ricreative, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

time saver and peace of mind

5,0 7 mesi fa

Commenti: easy to install maintenance care staff was there all the way until it was install and all staff was trained

Aspetti positivi:

save a lot of time, no lost work order, easy to get reports

Aspetti negativi:

at first, since we are a French organization we couldn't use the accent , but now maintenance care did fix the problem

Trilce
Communications Director (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good but limites

3,0 2 anni fa

Commenti: It's o. It's usable and eliminates paper work, but it's far from resolving all our needs.

Aspetti positivi:

The new version is cleaner and the reporting so far, has good information, although readability and presentation could improve.

Aspetti negativi:

The two most impacful features missing are1) You can print all the columns you display. I always want to see who the vendor is and I have to specifically open and display the vendor in the columns, but when I want to print the screen display I have, there is a predetermined template that prints without the information I need2) Pictures taken and uploaded through the app with iphones are not available for everyone to view or print. Someone has to manually send them through email and we have to manually upload them to the work order

Robyn
Operations Direcctor (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Maintenance Care has been great!

5,0 4 mesi fa

Aspetti positivi:

Maintenance Care was easy to implement and really easy from both the user and administrative end. Our organization was using a manual system and this has been a huge blessing to us!

Aspetti negativi:

We really have not found any downsides to Maintenance Care.

Steve
Electric Director (USA)
Produzione di apparecchi elettrici/elettronici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A great tool for Daily jobs and jobs that need to be scheduled for future

4,0 5 mesi fa

Aspetti positivi:

Easy to use and can be used by desk computers or cell phone.

Aspetti negativi:

I would like to be able to change the date to a previous date if a order was forgot to be created in previous days.

Andy
Building Superintendent (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NX Care Review

5,0 6 mesi fa

Aspetti positivi:

I like the ease of use and the fact that anyone is able to submit workorders. I like how i can send out updates to users.

Aspetti negativi:

It is not all inclusive of everything a Facility Manager could use. However, it is a specific product and I love using it for What it is intended.

Eric
Tournament Manager (USA)
Servizi e attività ricreative, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Preventive Maintenance Software

5,0 6 mesi fa

Aspetti positivi:

Everything. It is perfect for our world of having so much going on and so many different areas of need.

Aspetti negativi:

The only thing would be a more modern navigation system and ability to delete items that are no longer a need or in use

jesse
Director of facilities (USA)
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Maintenance care software

5,0 7 mesi fa

Commenti: overall a great software, app needs more improvement

Aspetti positivi:

very easy to use and lots of features. I enjoy using it everyday

Aspetti negativi:

the app needs to be synched with the desktop app

Byron
Facilities Lead (USA)
Gestione delle risorse, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Maintenance Care works great for our small Facility.

5,0 9 mesi fa

Aspetti positivi:

Once you wright a couple Work Orders, you got it. It's that easy to use. Cabinet can store all your equipment so it's easy to find. The Scheduler works great for PMs. I have just started using Reports and has been easy to figure out.

Aspetti negativi:

So far, I have no complaints about Maintenance Care.

David
Manager (Canada)
Ospedali e sistemi sanitari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Maintenance

5,0 10 mesi fa

Commenti: perfect tool for the task. Great experience and ease of use

Aspetti positivi:

Everything about it Ease of use viewing, support

Aspetti negativi:

nothing i cannot think of anything at all that I don't like

Natasha
Mgr of Property Administration (USA)
Immobili commerciali, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Excellent product

5,0 4 anni fa

Commenti: Absolutely wonderful experience. Communication is easy, answers are quick.

Aspetti positivi:

Creating new work orders is quick and easy. Overall use is easy to learn and execute.

Aspetti negativi:

You can't see enough lines of work orders. You can only see 15 jobs at once, then you have to scroll down. Also, I'd like to see ALL 'new' work orders (including the older ones) when I run a report.

Teresa
Properties Manager (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

IMCare.. YOU NEED IT!

5,0 5 anni fa

Commenti: IMCare is allowing better communication with our commercial tenants, better time management and a clearer tracking path.

Aspetti positivi:

The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business.

Aspetti negativi:

They are developing add ons to the program so sometimes you wait for the next wave.

Scott
Owner (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

An integral part of our organization

5,0 2 anni fa

Aspetti positivi:

We are a small company and ease of use is important. We are able to create, track and close work orders and all have access at any time. I can't imagine running a business like ours without something like this.

Aspetti negativi:

We use a small portion of this program and for what we use it for there are no cons to us.

Denis
General Manager (Canada)
Amministrazione pubblica, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Easy and Affordable

4,0 2 anni fa

Commenti: Implementation was easy and the staff was always ready to help and offer training or support

Aspetti positivi:

Getting away from paper forms and the accessibility of information in the field and ease of assigning or reassigning tasks.

Aspetti negativi:

A couple glitches with some fields that will hopefully get worked out, but not critical. Also, there is only one level to prioritize a task. We would like to see multiple levels of priority.

David
Operations Manager (USA)
Studi legali, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great tool

5,0 2 anni fa

Commenti: Greatl tool. would recommend.

Aspetti positivi:

it easy to use and can be customized and scaled to your company needs

Aspetti negativi:

there arent really any cons that come to mind

Steven
Business Manager (USA)
Istituzioni religiose, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Maintenance Care Enterprise review

5,0 2 anni fa

Commenti: Overall I think it is a well built software system.

Aspetti positivi:

The software is easy to use and the reporting is very detailed.

Aspetti negativi:

It would be nice to only select features we use and get billed accordingly.

Deborah
PROPERTY MANAGER (USA)
Tempo libero, viaggi e turismo, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great product for the cost

5,0 2 anni fa

Commenti: Easy to use and great for our company to handle our work order system for our resort maintenance system.

Aspetti positivi:

Easy to use and maneuver through the program weather online or through the app.

Aspetti negativi:

We find that all aspects of the program are beneficial.

Tammy
Operation Supervisor (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Maintenance Care

5,0 2 anni fa

Aspetti positivi:

Easy to use and the detail reports I can create with this software.

Aspetti negativi:

Being able to change size of fields to type in field names and descriptions.

Ken
Maintenance Manager (Canada)
Ospedali e sistemi sanitari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Haven Hill Care Centre

5,0 2 anni fa

Aspetti positivi:

Easy of use. Good layout. Can track multiple requests. Lots of layers for projecting and looking to the future.

Aspetti negativi:

Sometimes there are too many options and pages that can cause user confusion and wasted time.

Kathleen
Compliance and Project Coordinator (USA)
Ospedali e sistemi sanitari, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great product

5,0 2 anni fa

Commenti: Overall have been very happy with this product and have no complaints

Aspetti positivi:

Setup and ticketing system is super easy

Aspetti negativi:

I have not complaints about this software.

Kevin
Environmental Services Manager (Canada)
Salute, benessere e fitness, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

MaintenanceCare works well with team and its needs

4,0 2 anni fa

Commenti: Keeps my Maintenance team aware of all the needs of our staff.

Aspetti positivi:

Easy for Staff and the Maintenance team to use. Program is easy to navigate.

Aspetti negativi:

There is nothing that I don't like. It does the job.

Mark
Environmental Services Manager (Canada)
Servizi ambientali, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Maintenance Care Overview

3,0 6 anni fa

Commenti: It has been a fairly good experience over all it is a great tool to use and defiantly has a lot of potential to expand on its software in aspects on how it is used and what it is used for there is room to expand on its capabilities and how to better use it in everyday applications like for auditing room cleaning etc.

Aspetti positivi:

The program is great for keeping track of work orders, assets and equipment, how much time is spent on each task (Validates how much time we spend a day on each project and the time it takes and where our time is dedicated to), cost analysis of spending that is occurring on each project or if its an overspend and its time to look at replacement instead of repair,

Aspetti negativi:

System is to slow to close off work orders once you get past 6 or 7 or I have experienced anyways the system starts to slow down its there any way to put them in to make it faster to close them out (I Know it has something to do with our internet service as well)

Risposta di Maintenance Care

6 anni fa

HI Mark, Our connection speeds are always tested and are among the fastest in the industry. If you are having some lag issues, it could be various things like browser settings or as you mentioned, internet connection. I will have a customer support team member connect with you to help you make sure you get the speed delivered to you that is sent from our servers.

Rob
VP support services (Canada)
Ospedali e sistemi sanitari, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Maintenance Care review of CMMS.

5,0 3 anni fa

Commenti: Better across site reporting. Better management of inventory and assets.

Aspetti positivi:

The product provides just about everything we require to help us manage our maintenance services from Preventative to scheduled to unscheduled. Very easy for staff to input a request.

Aspetti negativi:

It does not have a good ability to input multiple temp readings. You can input a reading into an asset but we have over 100 daily temp reading requirements and it would be onerous to try and do this in Maintenance Care.

Craig
Environmental Services (Canada)
Servizi ambientali, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent Program

5,0 3 anni fa

Commenti: Great, easy to use and accessible from all over the facility and you can close off items as soon as your done.

Aspetti positivi:

The easy access to the app as you can be anywhere and get the work orders.

Aspetti negativi:

Really there is none just need to keep educating yourself on the program and keep practicing.

Aaron
Director of Property Management (USA)
Ospedali e sistemi sanitari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Product

5,0 4 anni fa

Aspetti positivi:

Easy to use, track work orders, and depreciation. Helps keep our facilities up and running while allowing us to make informed smart decisions. Customer service/support are outstanding.

Aspetti negativi:

I am having trouble coming up with a con.