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Informazioni su FORM OpX

Garantisci la conformità, automatizza le CAPA (Corrective And Preventive Actions), apporta miglioramenti continui con la piattaforma d' ispezione per dispositivi mobili di Form.com.

Ulteriori informazioni su FORM OpX

Aspetti positivi:

Easy to build forms and enough features and plugins to keep the ball moving.

Aspetti negativi:

I was not delivered what was promised and then was nickel and dimed to do so. Ultimately had to completely abandon and hire a developer.

Valutazioni di FORM OpX

Punteggio medio

Facilità d'uso
4,0
Servizio clienti
4,7
Caratteristiche
4,2
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

8/10

FORM OpX ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 36 recensioni degli utenti di Capterra.

Hai già usato FORM OpX?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (36)

Utente Verificato
Utente LinkedIn Verificato
Beni di consumo, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy to use

5,0 6 anni fa

Aspetti positivi:

It was easy to use with out a lot of problems

Aspetti negativi:

Doesn't interface well with word or office suite

Shawn
Marketing Communication Manager (USA)
Industria edilizia, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

FORM,com

4,0 2 anni fa

Commenti: My overall experience has been pleasant. The customer service is very responsive. That is typically a make or break with products.

Aspetti positivi:

Mobile capabilities and customization.

Aspetti negativi:

It's a bit cumbersome on the form creation side. Understanding the menus and how everything works together took a a good bit of time to get used to.

Matt
Mortgage Field Inspector (USA)
, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Mortgage Field Inspections

2,0 6 anni fa

Commenti: There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.

Aspetti positivi:

It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.

Aspetti negativi:

For the android app, on a new Android Pixel XL phone, the app has some issues. The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry. The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether. This app has also lost complete inspections and all photos with no record that they ever existed.

Assunta
Consumer Marketing Manager (Francia)
Elettronica di consumo, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Provides great form creation infrastructure and increases data collection capability

5,0 4 anni fa

Commenti: Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.

Aspetti positivi:

Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Aspetti negativi:

Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

Michel
Director MIS & IT (UK)
Dispositivi medici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Does what it says on the tin

4,0 4 anni fa

Commenti: Overall I rate this product as good. We use it in critical processes and it works well. The support team is responsive in acknowledging a problem reported. Sometimes fix can be long coming. Note: A problem is not always a fault it can also be an issue at the user-end.

Aspetti positivi:

1. The ability to fill forms easily (dropdowns, radio buttons, tick boxes). 2. The ability to have checks and logic in the forms. 3. The ability to collect signatures and create PDF output which are of regulatory importance. 4. The ability to integrate with our in-house applications through the API.

Aspetti negativi:

1. The design and underlying meta-data of forms is a bit rigid. 2. There lacks some flexibility which affects maintainability. 3. The lack of a sandbox for testing.

Lauren
Chief of Staff (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Team and Capabilities

4,0 2 anni fa

Commenti: The implementation team has been amazing and their engineers are very talented are form creation. The customer service team is very responsive and knowledgeable as well. the form capabilities are limited but if you are looking for basic features, the system will suffice

Aspetti positivi:

It is very easy to capture and analyze data. Creation of forms is not overly complicated once you truly learn the system

Aspetti negativi:

It is incredible inflexible, if edits need to be made you likely need to create a whole new form. There is little to no ease for external users to be able to sign forms (especially if they do not use email) and the dual signing capability is almost non existent

Karl Rodrigue
sales manager (Haiti)
Cosmetica, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

way too expensive for what it is

3,0 3 anni fa

Commenti: my experience with this software did not convince me and in this sector I find that the competitors do much better and at a lower price

Aspetti positivi:

an application that improves its service by collecting data from its customers with very good statistical tools we can see the customer is satisfied and make decisions

Aspetti negativi:

on android the application is not doing well. some update is considered to make it more stable and better grip.

Adam
Application Administrator (USA)
Dispositivi medici, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great software for streamlining data capture and form processing

4,0 2 anni fa

Aspetti positivi:

Easy to build forms and enough features and plugins to keep the ball moving.

Aspetti negativi:

Wish there were more plugin options for form building.

Huy
Director of Quality (Canada)
Telecomunicazioni, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Form's Experience

4,0 2 anni fa

Commenti: Having records and evidence to share with our customer.

Aspetti positivi:

Easy, simple and ability to view data through dashboard.

Aspetti negativi:

Very slow, and are still working to resolve the speed of the data on sync.

Phil
Head of Digital Systems (UK)
Agricoltura, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A product that meets all of our requirements

5,0 8 anni fa

Commenti: We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

Aspetti positivi:

The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement. The software can be accessed on any platform and the system is being constantly improved.

Aspetti negativi:

If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

Jose
Design (Spagna)
Design, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Funcional

5,0 2 anni fa

Commenti: Muy buena facil manejo gran gestion de documentos y muy util diariamente

Aspetti positivi:

Su gestion de formularios en linea agiliza mucho el trabajo diario

Aspetti negativi:

Algun tipo de tutorial para personas inexpertas

Maia
Production supervisor (Filippine)
, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Form.com easy and complicated to use

4,0 6 anni fa

Aspetti positivi:

Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Aspetti negativi:

Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

Ferhat
Project Manager (Turchia)
Macchinari, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Makes our operations more compliant with the regulations

5,0 2 anni fa

Aspetti positivi:

FORM OpX makes sure that our operations are totatlly compliant with the general regulations.

Aspetti negativi:

Mobile application of FORM OpX could work with a higher performance.

Andrew
Marketing (USA)
Prodotti alimentari e bevande, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

FORM Review

5,0 2 anni fa

Commenti: very capable software with support to boot

Aspetti positivi:

Easy to set up and use with no limitations on how I wanted to set it up

Aspetti negativi:

There are so many bells and whistles it takes a minute to wade through them in set up, but that's the price for so many options

Guy
Business Analyst (USA)
Servizi ambientali, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Early stages, decently impressed

5,0 8 anni fa

Commenti: Above and beyond anything, Form.com has an amazing support team. They are very easy to access (web chat within the program) and are very helpful.
The program itself has a large number of features which hurts its ease of use. There are "lots of ways to skin the cat" which is a double edge sword. Many options are great but can get confusing if it's not streamlined. There are elements that the program doesn't do natively but you can find workarounds for it through the use of alternate options. This might feel "hacky" to some, but the flexibility allows for great potential.
The systems ability to do electronic signatures is not as robust as I would like, and we often require that a document be sent to someone to sign (similar to Docusign). There are possibilities within this program, but they feel more hacky and I would like a better native way to handle multi-person workflows than this system offers. Data retention is great (unlimited as far as I'm aware). They also provide API use that I have not tested as of yet (but will be using eventually). Overall a solid recommendation, but make sure you get a demo of exactly what you are looking for to make sure that their tool will meet your needs.

Aspetti positivi:

Flexibility and potential for workarounds

Aspetti negativi:

High learning curve for advanced features. Would like to see more flushed out advanced features.

Santino
Student (Giamaica)
Gestione formativa, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Form OpX Review

5,0 3 anni fa

Aspetti positivi:

Form OpX has excellent form building capabilities. All options for data entry are available making forms easy to customize based on the purpose. This software has allowed for us to collect user information in a very efficient way. Very easy to navigate.

Aspetti negativi:

The app tends to lag at times however minor updates should address this issue.

Ryan
Director of Operations (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The software have been great! By far has the most customizable features of all its competitors.

5,0 8 anni fa

Aspetti positivi:

The ability to customize nearly everything. The large database of interactive logic makes the forms your own.

Aspetti negativi:

Initially it was geared more towards just surveys. It has started to evolve to be more robust though.

Shoshannah
Office Manager (USA)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Glad we found Form.com

5,0 2 anni fa

Commenti: It's been great and we can change our questionnaires on the fly if a new question arises.

Aspetti positivi:

The ease in creating our questionnaires.

Aspetti negativi:

Changing the format/look/appearance was more complicated.

Jason
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

Form.com and Key Survey Is the Best Form and Survey Software I've Ever Used

5,0 8 anni fa

Commenti: We utilize Form.com for doing quality control in the construction industry. The ability for us to be able to capture data in real time, out in the field and the type of data we are able to capture - along with the speed of the upload back to our servers - makes Form.com the best Form Software that we have used. We have utilized everything from custom built to large enterprise software for forms - and nothing compares. 1) Quality - 100% the best.
2) Ease of Use - I would say that depending on the complication of your rollout (ours was fairly complicated) that learning how to set the software can take a little bit. But once you know it - you can create dozens of forms that do powerful things like Skip Logic and collect Photos with ease.
3) Features & Functionality - I think that Form.com, especially with their API, has the best features.
4) Customer Support is outstanding - every person I have worked with at World App is world class.
5) Value for Money - I would say that there might be less costly solutions out there - but World Apps willingness to work with you and for the overall value you get - I would put it right at the top.
Form.com is an irreplaceable part of our business.

Emily
CEO (USA)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent Data Entry Program

5,0 8 anni fa

Commenti: I use Form.com for data entry for my business and find it to be a very smooth and efficient program. It's got great plugins and it easy to use; I am not technologically inept but I am also not the most tech savvy person and I find this program to be very user-friendly. It's helpful that you can grant (or deny) access to other employees on the forms. There is an offline mode also, which has been great for my team on certain occasions. You can also attach photos in the forms which is a must for my company. This is a very versatile program that has numerous features and functionality beyond what we use it for. I would highly recommend Form.com to any business or individual that is looking for a good quality data entry program.

Aspetti positivi:

Great customer service, offline mode, grant/deny access to forms, photo input in forms.

Aspetti negativi:

No cons thus far

Peter
Director (Germania)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

An effective, intuitive and efficient solution for any and all assessments/questionnaires/etc.

5,0 8 anni fa

Commenti: Form.Com offers solutions from simple customer care questionnaires to complex task management. Start with the simple work and move into the complex as your experience with the product increases - it can really be "all things to all people" for any interactive dialogue with customers or suppliers. Strongly recommended!

Aspetti positivi:

Simple, intuitive, scalable; exceptionally well supported

Michael
Service Center Project Manager (USA)
Gestione delle risorse, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Amazing Features and Flexibility

5,0 8 anni fa

Commenti: After an extensive RFP for a new survey provider, we landed on Form.com, and have a fantastic experience since. The software is loaded with features and is flexible enough to handle all of our demands. Customer support is very responsive and knowledgeable. Love it!!

Aspetti positivi:

It's so flexible. You can accomplish almost anything you want with this tool.

Aspetti negativi:

I always feel like I need more training so that I can better understand some of the features/capabilities we don't use. That's more of a "me" issue than the software ...

Matt
Regional Manager (USA)
Ristoranti, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Very user friendly. Very easy to use.

5,0 8 anni fa

Commenti: This has created a very easy process for auditing restaurants and maintaining consistency across the markets.

Aspetti positivi:

Ease of use for new users. It is very easy for new users to implement this platform in their restaurants.

Aspetti negativi:

Creating forms can be tough until you get the full training. Although once you get the full training, it is very easy.

Jake
IT Support Analyst (USA)
Beni di consumo, 5.001-10.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Customize City!

5,0 6 anni fa

Aspetti positivi:

Great customization for any forms you want to use. A lot more options than Microsoft's attempt at "Forms." Feature packed!

Aspetti negativi:

Not very easy to use without training videos. Not something you can just pick up and use. Would like a more user friendly experience.

Cari
Consultant (USA)
Opere pubbliche, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great for feedback surveys

4,0 4 anni fa

Aspetti positivi:

easy to choose question/answer type and customize, includes options for if/then logic. can also format brand style for colors and fonts. I'm a simple user and this works well for me.

Aspetti negativi:

sometimes formatting logos to fit space isn't intuitive