Recensioni su CleanCloud

Clean Cloud App is the best for the money and value.

Commenti: Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.

Aspetti positivi:

This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.

Aspetti negativi:

The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

Cleancloud

Commenti: Overall I’ve had a great experience with CleanCloud.

Aspetti positivi:

CleanCloud has been easy to implement, use, and has good customer support.

Aspetti negativi:

The browser needs to be refreshed at times to see the most up to date information.

Satisfactory

Commenti: Overall very good, they update features from time to time.

Aspetti positivi:

Ease of use, very easy to change things and update items.

Aspetti negativi:

Lack of basic features but it’s getting better.

onwer member

Commenti: is being amazing since day one and on the day

Aspetti positivi:

all the easy features can use and different device

Aspetti negativi:

invoices, billings , edit orders and deleted orders

excellent POS system

Commenti: I love the customer service and the fast customer support

Aspetti positivi:

The application is very easy to use I love the dashboard

Aspetti negativi:

inventory reporting and functionality The system can use more reporting options built in so you don’t have to export your data

Making life easier for Laundromats.

Commenti: Im very happy with clean cloud once you get used to it its very easy to use, adding new items, updating my prices,text notification, pick up and delivery, having an app, I feel like clean cloud have it all to run a Laundromat/dry cleaning business.

Aspetti positivi:

I like clean cloud text/email notifications when orders are ready, my costumers love to know when their orders are ready for pick up.

Aspetti negativi:

the only thing I dont like about clean cloud is the file format they use to download reports. Im used to PDF files.

Best dry cleaning software!

Commenti: Been with cleancloud now for 7 years and could not be happier. Great software, great service and competitively priced.

Aspetti positivi:

Love that the software is easily accessible anywhere I am. If I am on vacation and need to go in and check my metrics … it’s there. If I need to adjust a customers order…. I can with a few simple clicks.

Aspetti negativi:

They are based in London so their response time sometimes lags.

Clean Cloud helps transform Laundromat

Commenti: Overall It has been great! It has helped to give me a more accurate assessment of my business and the customers love it!

Aspetti positivi:

The ease of use and all of the available metrics about sales and the store it provides

Aspetti negativi:

I don't like that you can not skip reciept printing and still use cash drawer

Good tool work

Commenti: I have a good things to say about clean cloud because is my best work tool.

Aspetti positivi:

The easily to use and doing the work for me

Aspetti negativi:

The fastest to register the products and help that they give us.

Cleancloud the best system for cleaners

Commenti: Excellent and fast answers whe i have problem with the system

Aspetti positivi:

Efficiency in the processing All in one

Aspetti negativi:

In the tag ticket dont show all the costumer information but its not big deal

Cleancloud is a excellent software provider for the Dry Cleaning Industry

Commenti: Nothing but outstanding, from commencement todate they have over achieved

Aspetti positivi:

There ability to undertake updates and service

Aspetti negativi:

UK we are in Australia, but not a shoe stooeer

An excellent partner in our development

Aspetti positivi:

Ease of implementation, white-label application, the possibility of push notifications, the quality of after-sales service

Aspetti negativi:

The way to handle deposits at the same address but with distinct users

Great Software

Commenti: Great software.

Aspetti positivi:

The software help me triple my revenue by addding Pickup and delivery.

Aspetti negativi:

There was issues but the support team are very helpful with solving the issue.

Built for shops. OK for collection and delivery but not great for new web customers

Commenti: Great for an existing established business and for shops. Difficult to grow a delivery and collection only business via web traffic because customers are put off by having to log in.

Aspetti positivi:

Automation of payment collection and delivery route delineation

Aspetti negativi:

New customers have to create and account and / or log in before being able to see prices so this puts off a lot of new customers

Cleancloud POS

Aspetti positivi:

Cleancloud is cloud based and this is very important feature for the business.

Aspetti negativi:

Cleancloud provide the required services that we need for the business, so the business doesn’t have cons for this cloud based POS software.

Cosmopolitan review

Aspetti positivi:

App and everything that comes with it, Driver app

Aspetti negativi:

Customer support Takes to long resolve issues Lots waisted time

Four years of satisfaction

Aspetti positivi:

Customized setup and ease of use. Administrative oversight

Aspetti negativi:

Needs to separate dry cleaning and laundromats

Intuitive and always being updated

Commenti: Setup took a little longer than expected because I had to manually go in and set the pictures for each button. Overall I am very happy with the product, and love how I am getting notified everyday on updates and improvements they are making to the system. Next for me is to start getting the custom app developed for my business. Clean Cloud is helping us to bring our business into the 21st century and stand out against our competitors.

Aspetti positivi:

Everything is where it should be. Finding what is needed is possible with just a few clicks. Training employees on this software is also a huge bonus, because the buttons have pictures, and it makes it quick to learn how to do the basics when I have turnover at one of my stores.

Aspetti negativi:

To have pickup and stops from my driver to my other stores, I have to set up my stores as a customer. This creates orders like it would for a regular customer. So everyday, I have to go in and delete the orders that were created for the store after my driver picked up the items.

So far so good!

Commenti: very positive. Help when needed and the software itself can be accessed anywhere/anytime by anyone who has access.

Aspetti positivi:

Easy to use and cloud base which is important to us. Loads of features that once you have used it for some time (6 months) you are able to easily navigate all that you need. Very user friendly and plenty of help from teh online staff when needed.

Aspetti negativi:

The cost is quite high to our business. However, It is a brilliant software with alot of support and so in all it is good value for money.

Owner of business

Aspetti positivi:

Program is simple to use after set-up and set up costing is good as very competitive.

Aspetti negativi:

The first set-up is difficult and users needs practice.

Great Product!

Commenti: It has been wonderful and I’m
So glad I found them

Aspetti positivi:

It is so intuitive and the support you receive during onboarding is stellar.

Aspetti negativi:

Some limitations around express order scheduling

Great product. Great price

Commenti: Great experience. Love their team. Theyre constantly improving. Having other competitive software companies has pushed them to up their game and it shows. Its getting better.

Aspetti positivi:

Great customer service. Product works great. Pretty customizable. Multi store access. Multiple user accounts. Pricing is perfect. Great reporting. Fairly easy to use and navigate. [sensitive content hidden] is our rep and a great support and resource

Aspetti negativi:

Cant customize where notifications go. Would be great to have text notifications of orders. Makes doordash tough if it isnt being watched consistently. Makes it hard if there are multiple people involvedThe customized app isnt fully customizable and fairly limited. People can place orders with an nonworking credit card

Brought All of Our Data into One Place

Commenti: CleanCloud has let us put all of our customers, their orders, and their payments in one location. It allows us to email and text our customers directly from within the app, notifies our customers when their payments have been declined, sends out automated service reminders, as well as when the driver is on the way, the order has been picked up, and the order has been delivered. I no longer have to maintain multiple databases of customer records, because they are all in one place. While we have struggled a bit with metrics to find very specific information, our overall experience with CleanCloud has been very positive. Their customer service team is prompt, the webinars keep us informed of changes, and they are always working to make the software better.

Aspetti positivi:

My favorite features of CleanCloud are the ability to keep all of my customer data and sales in one place, automated reminders for service, and ease of use for employees.

Aspetti negativi:

There are some areas for improvement including routing and metrics. To be fair, however, routing for our company is exceedingly difficult.

Started off great- aftercare is terrible

Commenti: Frustrating support that has cost me on the business side. and in the end it’s the aftercare you live with everyday.

Aspetti positivi:

The simple cloud based interface makes it possible to manage transparently from anywhere.

Aspetti negativi:

Support team are just terrible. They are not responsive. They drop the ball on paid deliverables, and they don’t acknowledge and try to fix the shortcomings once they occur. Maintenance on purchased products such as custom apps has been highly problematic. I regret establishing my business trusting their white lAbelled app to be the core of my customer interface

Very happy customer

Aspetti positivi:

Ease of use by staff, some of whom are seniors

Aspetti negativi:

Some user interfaces are not intuitive, eg how to delete an order