--- description: Scopri le funzionalità di ZenMaid, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZenMaid - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per servizi di pulizia](/directory/10062/maid-service/software) > [ZenMaid](/software/133875/zenmaid-software) # ZenMaid Canonical: https://www.capterra.it/software/133875/zenmaid-software Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/133875/zenmaid-software?page=2) > Programma di gestione che consente di organizzare e gestire i servizi di pulizia con una pianificazione semplificata e promemoria per gli appuntamenti. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 205 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ZenMaid? Imprese di pulizie che desiderano gestire la propria attività in meno tempo, migliorandone la crescita. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 205 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ZenMaid - **Anno di fondazione**: 2013 ## Contesto commerciale - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, polacco, portoghese, spagnolo - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 209 ## Funzionalità - Accesso da dispositivi mobili - Appuntamenti ricorrenti - Controllo degli orari di lavoro - Cronologia dei servizi - Fatturazione e contabilizzazione - GPS - Gestione degli ordini di lavoro - Gestione delle spedizioni - Messaggistica via SMS - Pagamento elettronico - Preventivi/Stime - Programmazione - Rendicontazione e analisi statistiche - Ricerca del percorso migliore - Riscossione di pagamenti per servizi esterni ## Integrazioni (5 in totale) - Google Maps - Mailchimp - QuickBooks Online Advanced - Stripe - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per servizi di pulizia](https://www.capterra.it/directory/10062/maid-service/software) ## Categorie correlate - [Software per servizi di pulizia](https://www.capterra.it/directory/10062/maid-service/software) - [Software per la cura dei prati](https://www.capterra.it/directory/31338/lawn-care/software) - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) - [Software per la gestione di imprese di pulizie](https://www.capterra.it/directory/31329/janitorial/software) ## Alternative 1. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5120 reviews) 3. [ServiceOS](https://www.capterra.it/software/206867/serviceos) — 5.0/5 (32 reviews) 4. [BookingKoala](https://www.capterra.it/software/162331/bookingkoala) — 4.9/5 (44 reviews) 5. [Kickserv](https://www.capterra.it/software/122541/kickserv) — 4.4/5 (387 reviews) ## Recensioni ### "Zen Maid Cleaning Business Software Review" — 5.0/5 > **Harmony** | *14 agosto 2025* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: This software is the best on the market for residential cleaning services. They are very interactive and listen to their clients. They take customer ideas and implement them to enhance the software's capabilities. I have searched around and found that nothing else offers what they do. The cleaners love the GPS function, and that is what truly put us over the edge when looking for software for my business. They have also consistently added value by adding new features that make managing the day-to-day operations a little easier. > > **Inconvenienti**: Delays in sending invoices. They had a glitch or two, but they got it figured out and corrected the issue. They also compensated my time. > > I have had a mostly positive experience with Zen Maid. No one can achieve perfection, but I'd say this company cares about the needs and desires of its clients overall. I would recommend them to anyone looking to start or improve a cleaning business. ----- ### "Freedom to Live" — 5.0/5 > **Adelle** | *22 novembre 2024* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love that it works wonderful for our cleaning service. We have less lockouts and more payments where clients can add payment details. It has simplified many aspects of our business > > **Inconvenienti**: Having to pay for extra SMS messages. A flat rate would be lovely. > > Zenmaid has simplified our business and has helped me with less time in the office and more time doing what I love. ----- ### "Lack of Customer Support" — 3.0/5 > **Kirill** | *6 gennaio 2024* | Sviluppo di programmi | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: Easy to use, friendly UI, unlike Booking Koala, it's well structured and easy to start using. > > **Inconvenienti**: Customer Support is terrible and lacks of some basic functions that should have been implemented. > > We were not able to collect payments from the customers, despite the fact our CC company was working just fine. We've set up the process where we send invoices with ZenMaid, but multiple customers were not able to process their payment online, and we ended up chasing invoices. Some of our clients lost trust and were annoyed, and complained about the experience. ZenMaid refused to take the concern seriously and blamed us and our customers for the error. It was integrated via Square, we've talked to Square multiple times and sent invoices separately through Square, which is working fine. We confirmed that the error is with ZenMaid, and their integration, and thy won't do anything about it. ----- ### "thumbs up 👍🏻" — 5.0/5 > **TAMI** | *24 aprile 2025* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: easy to use and navigate. templates to edit and customize as well as checklists. > > **Inconvenienti**: it doesn’t mark invoices paid in all areas when marked paid. i also can’t integrate gusto whom i use for payroll. > > overall no complaints. i highly recommend ----- ### "Our most important software for our cleaning service" — 5.0/5 > **Michael** | *10 novembre 2025* | Prodotti chimici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Managing clients, the schedule etc. You cannot scale without a good client management system. If you don't use one you'll always stay small > > **Inconvenienti**: Sometimes there are glitches. But there are glitches in every single software we use occasionally so it's kind of unavoidable. > > It's a very good system, not as much of a learning curve compared to booking koala - which I spent an entire weekend learning, before deciding to stick with zenmaid. Zenmaid is Much easier to figure out. Nothing worse than training a new admin person up to use an extremely complex software. I'd love to see an AI assistant to give suggestions on scheduling, taking into account client location, cleaners location, the length of the clean, fitting into the cleaners availability etc. Scheduling can be a logistical nightmare, so having AI assistance would be awesome. I see they have a maps view now, so I'll try to learn how to use it, that will probably help. ----- Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/133875/zenmaid-software?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/133875/zenmaid-software) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Dati strutturati