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Informazioni su FieldEZ

Votato da Capterra come software n. 1 per la gestione dei servizi esterni più conveniente e per pianificazione avanzata, spedizione, fatturazione, presenze e ordini di lavoro

Ulteriori informazioni su FieldEZ

Aspetti positivi:

FieldEZ is extremely easy to use and navigate within the features and customer support team is really good to troubleshoot my problems.

Aspetti negativi:

Nothing to judge about least every thing neautral it not showing the image what I took in my phone gallery that is really little disappointed.

Valutazioni di FieldEZ

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
4,7
Caratteristiche
4,7
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,2/10

FieldEZ ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 62 recensioni degli utenti di Capterra.

Hai già usato FieldEZ?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (62)

anudeep
anudeep
Senior System Engineer (India)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

I have used fieldez app and its very easy to use and a better choice for any field solution

5,0 7 anni fa

Commenti: Field Process automation . Manual process is avoided and time saving.

Aspetti positivi:

All the features but if I have to specify 'Job Scheduling' which is automated and assign the right guy to right job.

Aspetti negativi:

UI can be better. The team can work to improve the UI much better. Rest everything as per the expectation.

Mahadevan
Technical Lead (India)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

It is very easy to use and giving more front end customisation feature.

5,0 7 anni fa

Aspetti positivi:

This software reduces our call coordinator time to follow up field support team as it will give immediate filed updates through mobile app. We can track our filed support team to get more productivity. It is very easy to do front end customization whenever requires.

Aspetti negativi:

We are expecting more in-built reporting feature from the tool. For online e-reports , it would be good if we have online template like XML format template within tool to customise and create instead using Adobe software to create the form.

Arun
MBA (India)
Ospedali e sistemi sanitari, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Easy to use

3,0 6 anni fa

Aspetti positivi:

This app is a all in one solution. Marking attendance with instant location and time and also with selfie is best benefit.

Aspetti negativi:

Selfie and location not showing in iPhone so it is difficult to track weather it is showing exact locations or not. Sometimes the app gets hang that is very disappointing.

Abdul
Operation Manager (India)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best App to Handle the Field Call and also Help to achieve the SLA

5,0 7 anni fa

Aspetti positivi:

Attaching the CCFR and Camera Option which will help to identify the Spare and this will help us to take necessary action on call

Aspetti negativi:

Some time after doing backup in server Sync getting stop due to tis engineer are not able to see the new call landing to there portal and also we are notable to close the call as well this need to be fixed at the earliest

Balaji
India
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Easy to Use

5,0 7 anni fa

Aspetti positivi:

It's an absolute masterpiece of software. Very regularly updated, impeccable customer support, infinite subtasks, revision history for files. So many things. Tasks can exist in multiple locations for genius organizing, time logs with comments... never ending features. 99% rock solid. This is very useful for Sales and service - Field person's.

Aspetti negativi:

Can't make workspaces publicly viewable Expensive if you want all the features. Hard to get even a small non profit discount.

Utente Verificato
Utente LinkedIn Verificato
, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Awesome App for to keep attendance records offline/online

5,0 6 anni fa

Aspetti positivi:

The features like online/offline attendance, tracking, and offline sync, to track the customer location accurate on the map. Easy to apply leave and claim the expense.

Aspetti negativi:

General bugs fixes and waiting for more features updates to make the work more and more easier for user and improve the iPad efficiency

Sujit
Sr. Service executive (India)
Ospedali e sistemi sanitari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Very good app.

5,0 7 anni fa

Commenti: Can track calls easily and search easily backdated calls. Can search history easily.

Aspetti positivi:

User friendly. Can use anyone without any hesitation. Very useful to track any user. Calls can search very easily.

Aspetti negativi:

Sometimes shutdown automatically. Overall great app for field work employees. Only take more battery when app is in use.

Vishnuvarthan
Research Fellow (India)
Utente LinkedIn Verificato
Istruzione superiore
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I have been using this application for more than a year. User friendliness is its advantage.

5,0 7 anni fa

Commenti: User friendly, ease to handle. Ease to manage my clients.

Aspetti positivi:

Managing field employees beacome easy by Fieldez application.. and I request new features in future.

Aspetti negativi:

I couldn't find negatives as of now. I request you to release new version and bug fixes soon fro the existing.

Deepak
Deepak
Operations (Singapore)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Efficient one for Professionals in Sales and Marketing.

4,0 7 anni fa

Aspetti positivi:

Easy to Use, Customize and Integrate this software with other CRM. Efficient field tracking system from one place and can guide our field team if necessary.

Aspetti negativi:

Expensive to get all features. A user manual (video / document) would help the freshers too know the other available options in this software.

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Good and worth for money

5,0 7 anni fa

Aspetti positivi:

Very user-friendly, Easy to customize with any other CRM tools kudo's tech team it makes my field people to do their task efficiently

Aspetti negativi:

Maybe price as a concern for small-scale players hope you come up in future only for startups. But overall it's ok

Harsha
Technical Lead (India)
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

FieldEZ is very good App to utilize for Field support which will Provide Online Update All activity.

5,0 7 anni fa

Commenti: Online Updates of Status & Activity which will helping us to get the status immediately.

Aspetti positivi:

Online Updates which will help us to get the status of each & every activity which will be on Field.

Aspetti negativi:

some time Status will not be updated immediately due to poor Network & can not be Updated when user goes offline .

Sandeep
Sales adviser (India)
, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Easy to access, which is great part of this aap , any one can acsess.

5,0 6 anni fa

Commenti: I like the aap and all the funtions

Aspetti positivi:

Smooth and the functions are very good to use.easy to contact to the client and close if process is also good

Aspetti negativi:

Sometime history can’t check. If I logout the aap and again signup then I can’t see the pervious details of the client.

Manoj
Manager
Servizi ai consumatori, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Very user friendly

5,0 7 anni fa

Aspetti positivi:

It appears simple and easy on the clutter. one of the more efficient ones in the market - By the Sales Manager

Aspetti negativi:

I don't think so Cons so far now, except tools and guides to using app effectively. Can be an easy written document (user manual) or Videos can be provided.

Souvik
Feld job (India)
Dispositivi medici, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

FeldEz in my eyes

4,0 6 anni fa

Aspetti positivi:

Easy to use good UI small in size anyone can use it my job made easy in fele but sometimes it's not working

Aspetti negativi:

Hang a lot it consumed battary a lot not showing location when we closing our fild job which make cofussion sometime

Davinder
Engineer (India)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

It is a kind of good and bad both.

4,0 6 anni fa

Aspetti positivi:

This software enables to attempt every single step in a pre designed format which is easy for user.

Aspetti negativi:

This software is having a number of cons too. Continuous working of GPS on leads to a fast battery discharging.

Muthu kumara
Global FS lead (Giappone)
Gestione delle risorse, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

OneForce from FieldEZ

5,0 8 anni fa

Commenti: Extremely simple and powerful application for field service management. Seamless integration with major CRM & BI tools.

Aspetti positivi:

Light weight, Customization options, Ease of use

Aspetti negativi:

MIS options shall be enriched. SLA traction for Tickets.

omprakash
Customer support executive (India)
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Awesome app

5,0 6 anni fa

Aspetti positivi:

The feature jobs on map, nearby customer on the map are awesome, we can easily assign our work accordingly the nearest location.

Aspetti negativi:

Sometimes, the location of the application will remain the old place and it taking the time to update the current location and that's the only issue I have found recently and everything else is great.

Satya Srinivas
Associate trainee engineer (India)
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Nice application with excellent functionality

5,0 7 anni fa

Aspetti positivi:

Great functionality basically the online and offline sync of the application was excellent, The notification also great when an call or task assigned it will notify with default message tone.

Aspetti negativi:

Not so far, As I was using from last one year I even didn't notified any negative about the product till now.

Sridhar
system administrator (India)
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

User-friendly application

5,0 7 anni fa

Aspetti positivi:

Easy Dashboard to check all schedule and pending tasks, that helps organizations transform field operations through automated job scheduling and work order management.

Aspetti negativi:

I don't think so Cons so far now, just recommendation videos would be helpful to use the app effectively and quickly

SIVAGANGARAJU
Technical lead (India)
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great application with fantastic tracking feature

5,0 7 anni fa

Aspetti positivi:

We can simply know the status of the call, Inbuilt attendance feature helps to report at even in client location without any further approval.

Aspetti negativi:

NO, Cons about the software just expecting the further updates and new features about the application.

mudatha
Associate trainee engineer (India)
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Best field tracking application

5,0 7 anni fa

Aspetti positivi:

Very easy to use the application and very easy to find the pending jobs assign to me. my productivity will be calculated perfectly with my all data.

Aspetti negativi:

Not so far, bug fixes and feature updates will be helpful My recommendation is if we have an option to send the call report to particular mail id is helpfull

Atul
Field service engg. (India)
, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Tracking and Fast response to Custmer calls.

5,0 6 anni fa

Commenti: If we work on site is 9 hours and travelling hours are 4 , then we will spend 13 to 14 hours in one day. Then How many hours are remaining for us to sleep and other. If travelling hour is calculated in efficiency is better for us.

Aspetti positivi:

It is very easy to operate and to explain also. Soft copy of Service card is also send to customer within a minute. No need to made a carbon copy of service job card. Efficiency is calculated correctly and no deviation in calculation.

Aspetti negativi:

Lot of report are eliminated like weekly, monthly and CRT also.Only travelling hours are not calculated in efficiency . If we are travelling to other town or more 100 KM or due to traffic , travelling hours are increases .

Swathi
Customer support executive (India)
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Amazing app to manage work orders

5,0 7 anni fa

Aspetti positivi:

Basically I assign calls to engineers who work on field ,this application reduces me a lot of work and easy management of engineers

Aspetti negativi:

So for I didn't find any, the auto assigning feature was little bit confuse it assign automatically at-least we expecting the filter like assigning with grade level

Ramya
Sales and marketing executive (Singapore)
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Very user friendly App and easy to navigate

4,0 7 anni fa

Aspetti positivi:

FieldEZ is extremely easy to use and navigate within the features and customer support team is really good to troubleshoot my problems.

Chandra
Sales advisor (India)
, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Service Good

5,0 6 anni fa

Commenti: Yes sometimes it takes long time to fetching location that's it

Aspetti positivi:

Easy to use and very user friendly many more to steps all are very easy the jobs if we can roll back easy that I'll be really fair to me is save time right

Aspetti negativi:

Nothing to judge about least every thing neautral it not showing the image what I took in my phone gallery that is really little disappointed