Recensioni su EZRentOut

Excellent Platform for Managing Any Rental Fleet!

Commenti: With EZRentOut, I am able to get rid of all the shared calendars and google doc spreadsheets and use one tool to manage all my assets. I can also use it for booking, and scheduling the event and day-of details. Very helpful!

Aspetti positivi:

Allows us to track and cross-reference assets in a lot of different ways. I can keep track of my fleet of rentals and ensure all our rentals are done well and payments are collected. The layout is very easy and simple. Nothing is overcomplicated and we have also found the customer support to be very efficient.

Aspetti negativi:

There are not as many customization abilities for the platform as there could be. Would be nice if clients knew more of what was available on the calendar. Overall these are small problems.

Best Option for Order Management

Commenti: The overall experience has been positive. I draft a quote for our customers when asked about prices which helps me track who i have yet to book so that i follow up. I appreciate how easy it is to navigate as well.

Aspetti positivi:

I love that i have a dedicated account manager who is able to answer all my questions. I would have preferred to have gone through each of the options to set up the customer and business side during on boarding. I like how easy it is to customize different things like the invoice and the service agreement i created. I also really love how easy it is to track order status and update the assets.

Aspetti negativi:

I dont like that i cannot track my expenses that are tied to orders. We are a company that owns a fleet of classic vehicles that require quite a bit of maintenance, along with fuel expenses to haul to and from locations, etc. There is not a way to track expenses in this capacity and i would like to see that change. I would also like to see a P&L of sort for each asset. I can add in the cost of the purchase but the repair and maintenance costs are not pulled together where they can be easily compared to show profitability for each asset. I would have to run reports and do math on each asset to find that. I would ideally like to see a field in the asset screen that shows the total cost of ownership and the total income for the asset. I also would like to see the workorder screen have the ability to book mark where i land if i chose to go to work orders. I dont need to see every WO i ever created, typically if im going to the WO page i want to see the open or in progress items.

Alternative considerate: Asset Panda, Twice Commerce, Point of Rental Software, Booqable e Rentman

Perché passare a EZRentOut: EZRO had the best support and/or options. I was specifically looking for order management and booking capabilities AND having access to good customer support. Most others do not have a dedicated support team or they were only accessible via email.

I wish I could find another company

Commenti: It could be better

Aspetti positivi:

none. There is nothing I really like about this system

Aspetti negativi:

Its difficult to set up. Support tries to help you but really don't know how to operate the system either. It takes days to get a answer on something. I still have no result to my issues of processing cards with payarc.

EZ review

Commenti: easy to use and customize

Aspetti positivi:

easy to use and customize , does not take long to learn

Aspetti negativi:

more modern interface , with more options , easier WO process

EZRentout lives up to it's name

Commenti: Again, the software does my 'thinking' for me, as my biggest demands are ' do i have..." certain items. i can quickly search my database, and see what i have, where i purchased it, how much it rents for, and if it is on the premises. Time is what i've saved...and time is Money. no doubt about it. Once i'm more comfortable with the access for clients, they will be able to search themselves..and that will in turn save me more time. I am happy with EZRentout, and feel the purchase price is well worth the software.

Aspetti positivi:

This software helped us track our inventory. We are a mid sized wardrobe house, and it is very difficult to keep track of real time rentals. (what is in and what is out) This rental software made is so much easier. It is affordable, and does mostly what we require. It does the work for us. It gives me time to think about the running of the business and any real time concerns. My clients are more confident because they can log in, and see what they rented, the condition it was in, and any other concerns they have. We looked at hiring someone to create a rental program for us, and the quotes we received would cost us over 10 years of the EZRentout subscription. !! So, for us it was an easy decision. Free up our thinking brains , let EZRentout take care of the tracking, invoicing, and billing. Customer service is easy to deal with, and we even let our subscription run out by mistake, and were able to just get back on board once we realised the credit card had expired...

Aspetti negativi:

We have been with EZRentout for years. In the early years, there were many changes we needed, and other customers brought them to the attention on the EZRentout team...and now they have been addressed. Our business isn't straightforward...each client is different, with different requirements and individual billing differences. My complaint isn't really a complaint....i would say that because the software is perpetually improving, my complaint is that i keep having to learn new things....but I think that's excellent.

Alternative considerate: Booqable

Perché passare a EZRentOut: EZRENTOUT did what i needed done, at a price point i was comfortable with. why build the same thing again? (and pay someone else $10K plus...and, in one case, they would have owned the software...!!) I love the ease of use with EZ rentout. i am an 'old dog' and it helps me learn new tricks. thank you

Mostly everything that we've been looking for

Aspetti positivi:

The amount of customisation and thought towards features that fits a inventory management + equipment rental workflow, is clearly quite thought out. From the get go, we were overwhelmed by the amount of features available in the software. It will take you quite a while to figure it all out. We came over from a failed product development of a similar system with another development company, before finding out about EZRentOut. Should have found this product about 6 months to 1 year earlier.

Aspetti negativi:

The mobile app still feels like it's stuck in 2012. Integration of barcode, QR and RFID scanners could be more intuitive. Check-out and check-in photo checks via cameras could be a feature as well.

Alternative considerate: WooCommerce

Perché scegliere EZRentOut: development company could not deliver what we required after nearly 8 months on the project.

Perché passare a EZRentOut: WooCommerce lacks in terms of overall cohesive integration.

Inventory Control

Commenti: Very good!

Aspetti positivi:

The easy of tracking gear and being able to see it on a map

Aspetti negativi:

The location services don't alway follow on the map. sometimes I have to try and find the longitude and latitude of the location, the address don't register.

Video Production Rentals

Commenti: The ability to build bundles....update pricing in the actual order lines....without having to change item pricing...cusomizing groups and being able to add custom fields...very freeing.

Aspetti positivi:

The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options.

Aspetti negativi:

Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links.

Alternative considerate: Booqable e Rentman

Perché scegliere EZRentOut: Access is archaic...need I say more.

Perché passare a EZRentOut: Being able to have multiple offices log in...and see what each office is doing...and see where equipment is.

Very happy with the product

Commenti: We are going from complete paper to electronic and it has helped tremendously.

Aspetti positivi:

It helps keep everything organized and in order. I like that I am able to use anywhere and any time

Aspetti negativi:

I would like to see a feature of sorting the orders by date for every time i go to the orders tab. also a quick button for next day orders our and return. same day is helpful but next day would be even more helpful to prepare

Alternative considerate: Point of Rental Software

Perché passare a EZRentOut: Had most of the features we were wanting for a better price.

Fits Our Business Like A Glove

Commenti: Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do.

Aspetti positivi:

This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there is consistently a simple method to incorporate exceptional circumstances (we incorporate longer rental periods for nothing if the client rents one of our bigger stockpiling holders). Discounts and voiding are simple and all around reported. Expense is sufficiently straightforward - despite the fact that we should focus since we convey various duty purviews (we need to physically choose the right assessment rate). The dashboard is a decent review of the entirety of our movement. The email updates are a life hack - reminding the customer that the rental is finishing and inquiring as to whether they need to broaden. We duplicate ourselves inside so we see the messages that every customer gets - this is useful regarding continually observing what the client is encountering. We send the client a "please audit us" email naturally when we close out the rental - functions admirably.

Aspetti negativi:

The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to a greater expense plan or setting up an outer handling technique, for example, sending installment joins by means of an outside mail administration. Eventually this adds more erosion to the EZRentOut arrangement measure as installments are a KPI that ought to be anything but difficult to recognize from an examination stance it is lumbering to keep records both in EZRentOut and an extra stage. Other than that I should state Bravo!! You and the EZRentOut Team have worked superbly and I want you to enjoy all that life has to offer!

EZRentout works well for our bins business

Commenti: As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.

Aspetti positivi:

This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers). Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate). The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.

Aspetti negativi:

I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse). We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

Easy to use, great support

Commenti: We´re not the typical renting company, but EZRentOut has worked great. It's easy to use, with several importing and reporting options that are valuable when you're having a lot of products. They also have a fantastic support that answers quickly, are happy to help and even informs when a new feature that we asked for has been added. I definitely recommend it.

Aspetti positivi:

Easy to use, no need to install anything. New features are added continuously.

Aspetti negativi:

There have been some small bugs when working with large number of items, but the support has always been very helpful.

Good software, frequent improvements, high learning curve

Commenti: Very good. Software works well. Have tried one or two competitors. The constant improvements give me hope for ease of use changes in the future. Staff is highly motivated to help through support.

Aspetti positivi:

Works well, great support, highly customizable.

Aspetti negativi:

High learning curve for shop staff and customers. Most of this is related to the particular way my industry rents equipment, our rentals are typically open ended, and this isn't easy to do in EZRent currently.

Fantastic experience! All data at my fingertips!

Commenti: I can keep track of my rental assets. I know when they were purchased, from whom, and for how much. I know which customer has which instrument. I can keep renters current with payment. It is no big deal to switch out the instrument the customer has.

Aspetti positivi:

All my assets can be cross-referenced in many ways. Some I may not have even discovered yet! I can keep track of Instrument rentals, and call customers when payment is due. I can send depreciation information in a report to my accountant, and EZRENTOUT calculates it for me.

EZRentOut is awesome for rentals!

Commenti: Very good, and even when there is issues, customer service is awesome.

Aspetti positivi:

The software keeps us organized and on schedule

Aspetti negativi:

The mobile version is terrible and the new design was glitchy for a while...most issues worked out already.

Good Software

Aspetti positivi:

This software is easy to use, and has features which are very useful. Daily use of this system is very functional. Customer support has always been very helpful.

Aspetti negativi:

The help screens and are robust, but some of the instructions refer to verbiage which has changed, so finding exactly what you need is sometimes trick. Customer support is very helpful, however their response time via email varies from a few hour to 24hrs.

Finally, something simple

Commenti: This is the fourth inventory system we have tried. It's the only one that had the features we were looking for and was simple enough to train everyone on in just a couple days. An inventory system is only as good as the data that goes into it, so a system that makes it simple for anyone to add and adjust items is wrth its weight.

Aspetti positivi:

1. Web based, can access from anywhere, scan from anywhere. 2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it. 3. The cost, it's a really good value for the features you get.

Aspetti negativi:

I would like to be able to load more than 100 items per page.

EZ Rent Out Rocks!

Commenti: I'd like to take a moment to thank EZRO's Customer Service Department.
These people are awesome! Any time I have a question or a problem they are right on it.
They go above & beyond what I expect from a Customer Service Department to take care of my needs.

Aspetti positivi:

This software is extremely user friendly.

Aspetti negativi:

I'd like to be able to add items to an order that has already been rented out.

Easy solution with a variety of standard and well as customizable options

Commenti: This software has allowed me to move from spreadsheets and calendars to one tool capturing available inventory for booking as well as scheduling pickup and deliveries. Excellent tool.

Aspetti positivi:

Intuitive stand-up process able to be managed by any staff member regardless of technical ability level. The software allows the user to capture inventory including depreciation, schedule maintenance, book rentals, and reserve items. An added bonus, it allows me to combine rental items and saleable assets on one transaction.

Aspetti negativi:

Inability to adjust orders after selecting rent out. To change an item after selecting rent out you have to void the transaction and start over. Wish there was a way to substitute items on the fly.

Golf Cart Rentals with EZ Rent

Commenti: Really enjoy EZRentOut, easy to use, user friendly, payment is easy to process

Aspetti positivi:

Charging, entering guest information, pricing

Aspetti negativi:

Asset organization & returns organization

BEST SOFTWARE FOR EASY RENTAL BUSINESS

Commenti: We have small scale rental business so its really easy to handle machines which goes out for rental & its tracking for ending of rental rental with the EZRent out software. Overall its a Fantastic Experience.

Aspetti positivi:

We really like its dashboard alert system which indicate overdue order from time to time.

Aspetti negativi:

None, there isnt any cons about this software.

How I feel

Commenti: I am very pleased

Aspetti positivi:

This software is easy to understand and easy to use. We rely on it daily.

Aspetti negativi:

No complaints. Took only a day to get used to how it runs.

Best option I could find

Commenti: We used to work with different custom made solutions. And they became really stagnant and old school. I was desperately waiting for a new option and EZRentOut seem to have most of what we needed. The good thing is that new features are added regularly to it. We work with Quickbooks and this product has a plug in for that. So that was one major plus for us. The other one was the unification of managing our equipment, clients and orders. As a media production house, we treat our equipment really carefully because loosing a small piece or getting a light buzzed costs us money, clients and reputation. EZRentOut has this ability to track every item individually. Previously, I'd have a stock of 10 cameras without any individual distinction but now I can tell exactly which camera is where and in what condition. This was the second major plus for us. The mobile app came out today and it's really neat and fast. (I would not have written this 'happy' review if they kept lingering the mobile app). I also liked their feature of packaging stuff in bundles. It's a real booster. Rental pricing rules and custom entries on orders (special discounts/adjustments etc) are also important to us as I'm sure that they will be for every other rental business. But EZRentOut does not have that (as yet?). Last time I heard from their support representative, they were working on these features. Not sure when will they come out and how would they look.

EZRentOut is Amazing!

Aspetti positivi:

Step by Step learning websites are incredibly helpful. The customer support is also very opening to making sure all our problems are resolved.

Aspetti negativi:

It takes a bit of time to get a full understanding of how to access the website's full potential. The reports and knowledge base are perfect for getting you up to speed as quickly as possible.

Helpful Software

Commenti: I was happy

Aspetti positivi:

I liked the fact that I was able to track all the orders at any given time.

Aspetti negativi:

If you had a order that's duration was for 12 month's it would not automatically pull the order monthly. you would have to make it occurring.