Recensioni su Bizzabo

Bizzabo for event management

Commenti: As event organizer company Bizzabo solved some of our problems easily and time efficiently. But some additional features would be nice like professional reporting so on.

Aspetti positivi:

It helps to build customized event webpages easily and it is easy to set up. It offers better-structured registration and ticketing system. Email campaigns and email marketing helps for branding.

Aspetti negativi:

Customer service is not fast enough. I am satisfied now with other service qualities.

The full package

Aspetti positivi:

Bizzabo offers all the tools needed for our event and continues to roll new updates and technologies that enhance our experience- both integrating feedback from customers and using industry trends to develop tools and features end users want.

Aspetti negativi:

Like any platform, there are some limitations that would be helpful to have, such as an ability to resend a single automated message to one person for whom it may have gone to junk or they deleted without having to do the 'administrator test' email or removing them and readding to a list to send as a new automation. There are also some web design customization features that would be nice next level enhancements such as background music or embeds but luckily with the flexiblity of the web builder there are ways to build our own workarounds to these.

Bizzabo Feedback

Aspetti positivi:

The event dashboard page is a great, comprehensive event overview.

Aspetti negativi:

Contact list and reporting tools hard to use/analyse. Design capabilities limited.

7 out 10, will do the job, will not be painless!

Aspetti positivi:

Intuitive interfacer within the tool, I thought it was very easy to navigate. Also there's great documentation provided by the company around integrations.

Aspetti negativi:

Integration to Marketo was constantly breaking with no long term solutions from the support team despite the issue being consistent. Also, Bizzabo forms don't have contingency logic. ex: If Country > is US then Show the State field, if not, keep State field hidden.

Beginner reviews Bizzabo

Commenti: So far as a beginner it has been an easy space to learn it, but I have a lot more to go.

Aspetti positivi:

Functionality is a lot more intuitive than other programmes I have used.

Aspetti negativi:

Takes a while to learn all the different elements and how to use them.

Bizzabo is a great resource

Commenti: Overall, my experience with Bizzabo has been very positive. The account team makes it super easy to solve issues.

Aspetti positivi:

The ease of access, the agenda module, the ability to duplicate events

Aspetti negativi:

The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is outrageous), how hard it is to do wait list ticket types, having to use support to solve everything

Bizzabo review

Aspetti positivi:

I find the creation of events very clear and user-friendly and the fact you can add your own branded templates to then duplicate for creating future events.

Aspetti negativi:

I find it difficult sometimes going through multiple people when needed assistance but understand it is sometimes necessary.

So far it has been really useful!

Aspetti positivi:

Creating an event is easy and still has a lot of options

Aspetti negativi:

That I can't download all "tickets" into a report, as easily as we can export the data to a spreadsheet, which would be useful for billing/audit purposes.

Good platform

Commenti: It's good - easy to use, and most importantly a good user exp

Aspetti positivi:

We like Bizzabo - it's much better than other events platforms we've used

Aspetti negativi:

That it's not fully integrated into our website for SEO traffic

Great conference app!

Commenti: Overall, it was really useful for our conference!

Aspetti positivi:

Once all the information is entered, it's very easy for the attendees to use.

Aspetti negativi:

It was very tedious to get all of the information into Bizzabo. The admin UI is not especially friendly.

Enjoy Bizzabo, but every platform has it querks

Commenti: I am pleased with the company - we have signed on for another 2-years. I hope there are some major improvements to the streaming capabilities and polling/survey integration in the next few years that we can benefit from.

Aspetti positivi:

The customer service we have received is wonderful. It feels like they are ontop of helping us solve most of our problems. The price for the product also allows us to use globally without worrying about going over on usage. I like that I am not limited by log-ins which help my team to be able to all be in the platform and others within our marketing team as well.

Aspetti negativi:

The streaming platforms - each one is missing key features. Uploading videos, uploading a power point that allows any speaker to transition rather than just the one who uploaded. Surveys and polls not being directly in the platform almost make them useless to us - our previous platform had them pop-up right after a session which increased responses. Limitations on template features are frustrating when we are trying to create templates.

An always growing product that's a game changer for virtual and hybrid events

Commenti: Bizzabo has helped us elevate our virtual events big-time and gives us the opportunity to really analyze each specific registrant/attendee.

Aspetti positivi:

I love the flexibility of the software. For one event, we can use our own website and embed the necessary components, but for other events, we can use Bizzabo's tools to completely create the event within Bizzabo. We've been able to integrate with Marketo to keep our customer communications consistent with other campaigns. So the flexibility has been the biggest win.

Aspetti negativi:

It can be tricky for attendees to understand where to go to watch sessions.

Eventage's use of Bizzabo

Commenti: We used Bizzabo to handle virtual conferences. Bizzabo was used as a virtual platform for attendee to view presentation sessions and to connect with other's in their industry from a distance. Bizzabo also provided a registration system for us to collect attendee's information, log into the platform and for the attendees to provide payment.

Aspetti positivi:

Our attendees had minimal to no issues logging into the Bizzabo Platform which was different from other virtual platforms we have used in the past. The interface is user friendly and allows for a custom look with our client's brand. The live streaming is reliable and we encountered no issues with connections to the platform.

Aspetti negativi:

The email campaign service has too strict of security. We found that emails sent to confirmed good email address would not go out. We also encountered software bug issues during our virtual events. They were eventually resolved, but not until after our event.

Great Conference Manager

Aspetti positivi:

Bizzabo is great for keeping track of registrants for events. Everything from collecting payments to issuing refunds, and even managing speakers. The user interface is really intuitive and easy to use. The website editor is simple but gets the job done in an effective way, it's been really useful for setting up event websites.

Aspetti negativi:

There are some processes which are more difficult than they need to be. It would be great to be able to sort registrants by custom fields, rather than having to export and then do that manually in excel. The branding options are somewhat limited, and I would prefer to have more customization in general.

Powerful but Complex

Commenti: My overall experience with Bizzabo has been quite positive. The platform is incredibly feature-rich, offering everything needed to create an event site and manage communications seamlessly. The downside of so many features is that it takes some time to get accustomed to the platform’s functionalities.

Aspetti positivi:

Bizzabo is packed with a wide range of options and features. It has everything you need to create a event site and handle all the event communications. We used it to send out invites, managing RSVPs, or keeping attendees updated.

Aspetti negativi:

While Bizzabo offers a ton of features and options, this can also be a bit overwhelming. Getting the hang of how everything works might take some time. Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs.

Everything You Need For Event Planning and Management

Aspetti positivi:

I like that Bizzabo makes event management easy Everything from booking payment and marketing events is made easy by Bizzabo The software comes with great video conferencing features

Aspetti negativi:

All about Bizzabo has been smooth and no issues at all.

Bizzabo & Klik

Aspetti positivi:

We had an amazing CSM ([sensitive content hidden]) and an amazing Klik PM ([sensitive content hidden]). They made this process a lot easier and helped a tremendous amount, despite the challenges we faced.

Aspetti negativi:

Some things I'd like to see from Bizzabo in the future:- Ability to have buyers pay prior to answering registration questions- More customization for registration form (including logic)- Better integration with klik- More customizable app- Option to use klik wearables with any registration platform

Bizzabo just works(tm)

Commenti: I recognize my viewpoint is very limited as primarily a developer and not someone in marketing or on other teams. We've had a bespoke system that maybe covered a good core 10-20% of Bizzabo's features and did them well enough. I'm sure the money we spent outsourcing mobile app development every year greatly eclipses what we get out of the box. We also tend to have very specific needs, so for those to be covered even modestly is a huge win. Bizzabo knocked it out of the park for this being the first year, we've always had growing pains that I just didn't hear about this year.

Aspetti positivi:

As a developer, the mobile app integration was huge as there were fewer hiccups during our annual event due to everything being integrated.As someone in charge of the SSO integration, the SAML pieces weren't difficult either. I had more problems in understanding than any growing pains.On-site networking in an arena is not without challenges but I heard nothing majorly problematic. We've had issues in the past with our bespoke system and competitors but this year seemed incredibly smooth in comparison.

Aspetti negativi:

For SSO there is some conflicting documentation but it's a big topic. It should be split between personnel and attendees as the pages are. As someone big on documentation and understanding how easily things get stale, this is a very minor nitpick anyway. The problems I ran into were solved by gaining a little more understanding. I'm actively looking for things to complain about and this is so low on my list it's almost not worth mentioning.

User-friendly, making event planning a breeze!

Commenti: Positive and stress-free

Aspetti positivi:

The entire platform is very easy to use, and if there's something our team isn't sure about, the Bizzabo team quickly answers our questions.

Aspetti negativi:

There were a few specific email features we would have liked that weren't able to be synced.

Promising, but many shortcomings

Aspetti positivi:

The interface is clean and organized. It can do a few functions well, like data exporting and app design.

Aspetti negativi:

It is very difficult to manage pass "add-ons". The filtering tools for looking across events/sessions as well as attendees have gotten worse recently

Great

Commenti: Bizzabo provides analytics and reporting features that help organizers track event performance and measure key metrics. This data can be valuable for evaluating event success, identifying areas for improvement, and making informed decisions for future events.

Aspetti positivi:

Bizzabo offers a user-friendly website builder that allows event organizers to create attractive and informative event websites. This feature helps in promoting the event, providing relevant information to attendees, and showcasing event highlights.

Aspetti negativi:

Although Bizzabo supports integrations with various third-party tools and platforms, some users have mentioned that they would like to see more integrations available. If you have specific integrations in mind for your event, it's recommended to check if Bizzabo supports them before making a decision.

Seamless Tool!

Aspetti positivi:

We use Bizzabo for our end-to-end conference management. In my role, I specifically use it to manage our conference speakers by sharing critical information and making sure they submit all of their deliverables on time. Rather than sifting through email that could potentially get lost, it has made the speaker management process a breeze.

Aspetti negativi:

Platform took me a bit of time to get used to at first, but that's about it.

Great website builder, but some issues

Commenti: In a word, mixed. We have been with Bizzabo for several years, and have experienced a variety of issues, however the majority of these have now been resolved, but we have still seen some pop up. Customer Support are always quick to respond and help where thy can.

Aspetti positivi:

Website builder, drag and drop functionality is easy to use. Can be extended with CSS and JavaScript to create great looking and very functional events, but with some limitations

Aspetti negativi:

Innovation is a bit behind the curve, and there are some technical difficulties occasionally which have impacted our events, as well as reporting not being quite as effective as I would like

Bizzabo provides a fantastic experience both to market your event and to facilitate networking

Aspetti positivi:

The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing). The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution. Finally customer support was excellent.

Aspetti negativi:

We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team. We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.

Great event platform

Commenti: Huge time saver and therefore a money saver - the tedious tasks that one would have to deal with on other website platforms are no longer a problem and one can really focus on generating revenue.

Aspetti positivi:

The back end is extremely easy to use and well automated. It has saved me so much time to focus on other marketing tasks. The front end has some great design options that are perfect for our events. The support team is always very helpful.

Aspetti negativi:

There are some limitations due to us being a South African run company like only having one currency per site available however they have been very helpful in making this work for us and coming up with solutions that work. Any limitations that we have had were addressed and are no longer a problem.