Informazioni su NetSuite

NetSuite è un ottimo sistema ERP cloud che ti offre la visibilità e il controllo necessari per prendere decisioni intelligenti e crescere con sicurezza.

Ulteriori informazioni su NetSuite

Aspetti positivi:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

Aspetti negativi:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

Valutazioni di NetSuite

Punteggio medio

Facilità d'uso
3,8
Servizio clienti
3,7
Caratteristiche
4,1
Rapporto qualità-prezzo
3,7

Lo consiglieresti?

7,4/10

NetSuite ha una valutazione complessiva di 4,1 stelle su 5, calcolata sulla base di 1.258 recensioni degli utenti di Capterra.

Hai già usato NetSuite?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (1.258)

Apeksha
Sr Accounting Manager
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best ERP out there

5,0 2 anni fa
Sottotitoli in italiano disponibili nel lettore video
Elizabeth
Elizabeth
Senior Solutions Consultant
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Has bugs for such a powerful, expensive program

3,0 12 mesi fa
Sottotitoli in italiano disponibili nel lettore video
nicola luigi
art director (Italia)
Architettura e urbanistica, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

NetSuite Oracle, una sfida dalla grandi potenzialità

5,0 3 mesi fa

Commenti: Netsuite di Oracle è un sistema molto evoluto. Una sfida, questo software integrato su cloud semplifica il controllo generale delle attività. E' un pò come veder crescere la propria azienda

Aspetti positivi:

Attualmente uso Oracle NetSuite per pianificare le risorse della mia azienda di famiglia.I miei collaboratori hanno trovato semplice e di grande aiuto inserire direttamente il lavoro che stavano facendo ed erano cosi in grado autonomamente di verificare il processo lavorativo. Molto Utile.

Aspetti negativi:

Il fatto che i collaboratori possano agire un'pò troppo autonomamente sul processo lavorativoperò genera confusione. Alle volte si deve contattare l'amministratore e chiedere il permesso, e rischi di "perderti"Il servizio assistenza è efficiente, il problema in certe circostanze può richiedere molto tempo per essere risolto. Forse "tutto il sistema" avrebbe bisogno di più assistenza personalizzata . Anche a pagamentro.

Alternative considerate: Workday HCM

Perché scegliere NetSuite: La nostra azienda aveva un sistema"dedicato" diventato chiaramente obsoleto e che poco "parlava" con tutti i reparti della azienda.Ormai è quasi due anni che siamo passati NetSuite come nostro software ERP.

Perché passare a NetSuite: Le ottime recensioni che avevo letto, l' ottimo sistema basato su cloud

Risposta di Oracle

3 mesi fa

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Mattia
Software Engineer (Italia)
Settore automobilistico, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Rendi il tuo business a prova di futuro con NetSuite

4,0 settimana scorsa Nuova

Commenti: NetSuite è una piattaforma indispensabile per le aziende che desiderano rendere le proprie operazioni a prova di futuro. È un sistema completo che semplifica i processi e fornisce una maggiore flessibilità di distribuzione, oltre a funzionalità di e-commerce.

Aspetti positivi:

NetSuite è una piattaforma flessibile e facile da amministrare che combina ERP, CRM, eCommerce e sviluppo dei processi aziendali in un unico sistema.

Aspetti negativi:

L'interfaccia utente è in qualche modo obsoleta, ma NetSuite sta facendo passi da gigante per migliorarla.

Risposta di Oracle

5 giorni fa

Thanks for taking the time to leave a review, Mattia! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

el houcine
imprenditore (Italia)
Moda e articoli di abbigliamento, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

io e netsuite

4,0 mese scorso Nuova

Commenti: esperienza più che ottima , sono riuscito a quasi dimezzare le tempistiche e sono riuscito a inserire l automazione nei miei processi

Aspetti positivi:

software molto buono a mio avviso , permette di svolgere molte funzione in automazione e di conseguenza permette di ottimizzare le tempistiche

Aspetti negativi:

uno dei punti critici è il prezzo che per molti può sembrare inaccessibile ,e per ultimo credo che la varietà di funzione rende difficile a prendere facilmente le funzioni

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Giovanni
ICT Application Specialist (Italia)
Proprietà immobiliari, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Vantaggioso

4,0 6 giorni fa Nuova

Commenti: Complessivamente è un ottimo prodotto che consiglierei ad ogni azienda strutturata

Aspetti positivi:

La possibilità di avere molte facoltà di editing e soprattutto di avere una visione globale e dettagliata dei costi in termini di budget e spese richieste

Aspetti negativi:

Qualche leggero rallentamento nel caricamento dei dati; delle volte si rischia di perdere troppo tempo nella ricerca di un dato specifico

Risposta di Oracle

4 giorni fa

Thanks for taking the time to leave a review, GIovanni! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Esmeralda
Impiegato (Italia)
Arredamento, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

N.1 sul mercato

5,0 mese scorso Nuova

Commenti: Esperienza molto positiva. Programma semplice e che fa risparmiare molto tempo.

Aspetti positivi:

La facilità di utilizzo e l'efficienza del prodotto.

Aspetti negativi:

Non ho individuato problematiche nell'utilizzo del software

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Esmeralda! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Inserimento ore settimanali e note spese

2,0 mese scorso Nuova

Aspetti positivi:

veramente poco. è poco intuitivo. la gestione di carico documenti è complessa.

Aspetti negativi:

direi tutto. una piattaforma fatta male.

Risposta di Oracle

4 settimane fa

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Gerardo
IWS Specialist (Italia)
Servizi ai consumatori, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Ottima piattaforma di Gestione

5,0 2 anni fa

Commenti: Gestione ordini

Aspetti positivi:

Menu a tendina, due modalità di ricerca, impostazioni guidate facili da imparare

Aspetti negativi:

Interfaccia classica di stampo tradizionale

Giovanni
Oss (Italia)
Ospedali e sistemi sanitari, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Buon software

4,0 mese scorso Nuova

Aspetti positivi:

Uso netsuite come aiuto per la fatturazione elettronica. Molto utile.

Aspetti negativi:

Nulla da dire a parte qualche bug e crash.

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Giovanni! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Courtney
Courtney
System Administrator (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

With NetSuite, we'll be able to expand our business

5,0 2 settimane fa Nuova

Commenti: I highly recommend NetSuite. It provides everything a manufacturer, no matter how big or little, might want. With NetSuite, we have room to expand as we progress. We're currently still using manual stock counts but are making moves toward a barcode scanning system.

Aspetti positivi:

Our firm outgrew QuickBooks, which was the business challenge that NetSuite addressed. Consequently, we are currently focused on becoming proficient in NetSuite as soon as possible. As a result, I am spending a lot of time teaching and creating systems for use by other salespeople.

Aspetti negativi:

Estimating the cost of an assembly by looking only at the BOM. The most up-to-date information must be calculated and made available. It's simple to figure out the gross margin. Our earnings are based on a margin, and the numbers shift during the day.

Risposta di Oracle

2 settimane fa

Thanks for taking the time to leave a review, Courtney! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Brendan
CIO (USA)
Gestione degli investimenti, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Effective Cloud-Hosted ERP

4,0 mese scorso Nuova

Commenti: As part of our investment/integration approach, we have moved several businesses from QuickBooks to NetSuite. This is equivalent of going from mom-and-pop to professional-level accounting/reporting. We're very happy to have made the switch, and we expect to bring other of our businesses abroad the platform as a means of standardizing our accounting practices groupwide.

Aspetti positivi:

Relative to other softwares, NetSuite is easy to implement and learn for non-technical users. Our businesses use NetSuite for a variety of accounting and finance tasks, and across-the-board our staffs have been able to pick up the tools and, in some cases, master them quickly with even just a little user acceptance testing.

Aspetti negativi:

NetSuite needs a UI upgrade -- it was clearly developed in the late 90s/early 2000s. UI tech has advanced considerably, and some implementation of modern techniques would help improve the product. Our main complaint w/r/t NetSuite is the lack of very good implementation and development support. Lastly, there are some surprising gaps in the software; for example, there is no native functionality for approving changes to vendor bank details, an area of high fraud risk. We have developed our own solution, but we would have expected some native functionlaity for that, given the risk.

Alternative considerate: Sage Intacct

Perché scegliere NetSuite: We are a public holding company, so QuickBooks was not going to cut it long-term for the level of professional process and audit controls we needed.

Software precedente: QuickBooks Desktop Enterprise e Quickbooks Online

Perché passare a NetSuite: We looked to peer advice and it pointed us to NetSuite.

Risposta di Oracle

4 settimane fa

Thanks for taking the time to leave a review, Brendan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Faith
Director of Analytics (USA)
Software informatici, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Explore other options...

3,0 2 settimane fa Nuova

Commenti: Overall, not a pleasant experience. We have now hired a third-party consultant (even more $$) to help us rectify mistakes made during initial implementation.

Aspetti positivi:

The CRM module is great! We can track potential customers from the suspect stage to fully qualified customers with a signed contract.

Aspetti negativi:

This is an Oracle backed product and as a result, the backend database is ridiculously hard to use for analytical reporting. Oracle is not inclined to share a data map for its clients.

Alternative considerate: SAP Business One e Dynamics 365 Business Central

Perché scegliere NetSuite: We needed to scale our operation model

Perché passare a NetSuite: [sensitive content hidden] preferred NetSuite

Risposta di Oracle

2 settimane fa

Thank you for taking the time to leave a review, Faith. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Charles
VP of Finance (USA)
Contabilità, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Limited QuickBooks Journey to Robust NetSuite

5,0 4 mesi fa

Aspetti positivi:

We have investments in various business arenas (Hospitality, Restaurant, Aviation, Real Estate, Ranches, Home office) and some are intercompany, others are not, but require combined statements. NetSuite allows us to set up the subsidiaries with the proper rollups and consolidation/eliminations, while providing the drilldown process to reconcile any differences, if needed. Moving to NetSuite enabled us to enhance the previous business processes and create process efficiencies/ financial transparencies.

Aspetti negativi:

Integration with the previous business processes was difficult, not due to NetSuite, but the lack of standardization/harmonization of data management, Chart of accounts. i have a short list of issues that have been brought to my attention from the users, but these result from the fact we look at 130 plus subsidiaries in one report and the first column with the GL account reference does not freeze, like in an Excel worksheet (solution = download data into a worksheet).

Alternative considerate: Sage Intacct e SAP Business One

Perché scegliere NetSuite: needed to have a system that would allow a full consolidation/elimination financial and the process to do this with Quickbooks was an excel worksheet with 130 plus financials, not very efficient.

Software precedente: QuickBooks Desktop Enterprise

Perché passare a NetSuite: Cost and capabilities of NetSuite

Risposta di Oracle

4 mesi fa

Thanks for taking the time to leave a review, Charles! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Becky
Becky
Software Developer (USA)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NetSuite automated many operations to save time

4,0 mese scorso Nuova

Commenti: Our company's inventory management and warehouse allocations have previously been quite manual; however, with the implementation of NetSuite, these processes will be greatly automated, allowing for much more rapid inventory management.

Aspetti positivi:

By consolidating your accounting in NetSuite, you can speed up your closure procedures and create reports with less effort. It's also the ideal choice for integrating with other SaaS products for niche financial needs.

Aspetti negativi:

Some more recent modules are "incomplete," meaning they lack necessary but minor features. In some cases, these problems may have been avoided with the aid of reverse process flow diagrams.

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Becky! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Adam
Accounting Manager (USA)
Gestione di organizzazioni non profit, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

MJFF Review

4,0 mese scorso Nuova

Commenti: We're still quite new to NetSuite with a December 2021 go-live, but from what we've seen it's been a great improvement to our previous ERP solution and we've been able to grow into it. We believe it will continue to be useful as our organization scales in size.

Aspetti positivi:

Saved Searches are quite helpful in customizing data information and how it's seen accross the organization. Lots of additional customazation to help with revenue reconciliation between NetSuite and Salesforce.

Aspetti negativi:

The bank reconciliation process could be easier. Allow for "all" selection on the bank statement side would be extremely helpful for multiple rows of the same deposit type.

Alternative considerate: Sage Business Cloud Accounting e Workday Financial Management

Perché passare a NetSuite: We felt it better suited our non-profit space

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Adam! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Adriana Henriquez
Sales Director (Colombia)
Servizi finanziari, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Flexible ERP for mid-size busines

4,0 2 mesi fa

Commenti: NetSuite provides an excellent platform for companies looking to streamline their financial and business operations. I have had a great experience using the platform and it has improved efficiency in our organization.

Aspetti positivi:

NetSuite is an exceptional business tool that provides an array of integrated resources to manage my entire organization. Its user friendly interface made it easy for me to navigate the system quickly and efficiently.

Aspetti negativi:

One downside of NetSuite is its cost and complexity. There is a steep learning curve for new users and the cost can be prohibitive for some businesses.

Risposta di Oracle

2 mesi fa

Thanks for taking the time to leave a review, Adriana! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alexander
Vice President, Finance and Business Operations (USA)
Biotecnologie, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Off to a great start!

5,0 mese scorso Nuova

Commenti: Great experience from discovery sessions, sales process, to implementation project team.

Aspetti positivi:

We are currently in the implementation phase but off to a great start so far. The UI is extremely user-friendly and it's clear that NetSuite design was well thought out with the end-user in mind.

Aspetti negativi:

Not all financial institutions are capable of automating bank data feeds.

Alternative considerate: Dynamics 365

Perché scegliere NetSuite: Efficiency and features needed to support company's growth platform.

Perché passare a NetSuite: Strategic Oracle partnership, functionality, user interface, training/support options.

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Alexander! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Amjed
Amjed
Project Coordinator (Giordania)
Utente LinkedIn Verificato
Ingegneria meccanica o industriale, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great ERP system

4,0 mese scorso Nuova

Commenti: I use Oracle NetSuite to make purchase orders and vendor bills. Everything is working perfectly without problems.

Aspetti positivi:

It has a lot of helpful features that helps any business to be automated. I like the supply chain and the flexibility of making purchase orders and vendor bills. Also, I like the connectivity between POs and bills with inventory receiving.

Aspetti negativi:

It is hard to learn with lack of learning sources.

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Amjed! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jonathan
VP of Enterprise Sales (USA)
Software informatici, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Not the best CRM

3,0 mese scorso Nuova

Aspetti positivi:

It’s somewhat user friendly and simple to use and get used to ( less clicks than Salesforce)

Aspetti negativi:

Minimum analytics unless you want to pay a fortune for someone to createthem for you.

Alternative considerate: Salesforce Sales Cloud

Perché passare a NetSuite: Initial pricing and fuller ERP capabilities

Risposta di Oracle

mese scorso

Thank you for taking the time to leave a review, Jonathan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Arthur
Accounting Manager (USA)
Commercio all'ingrosso, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

4,0 3 anni fa

Aspetti positivi:

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Aspetti negativi:

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Alternative considerate: Oracle Fusion Cloud ERP, Sage Intacct e SAP Business One

Perché scegliere NetSuite: Inventory reporting and functionality. The desire to have all data in one system.

Perché passare a NetSuite: Netsuite was apparently a more established solution with a wide portifolio of integrations available. Pricing was in the lower range when compared to SAP or Dynamics 365. However, the costs are way above the initial quote. Be expected for sharp increases and relevant costs related to implementation, integration, and development. Definitely not for a small business with budgetary constraints.

Mark
Senior Finance & Strategy Analyst (USA)
Ambiente ed energie rinnovabili, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NetSuite Review

4,0 2 anni fa

Commenti: NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more. I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.

Aspetti positivi:

I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.

Aspetti negativi:

There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.

Stefanie
Administrator (USA)
Commercio all'ingrosso, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Don't Use NetSuite

1,0 3 anni fa

Commenti: Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.

Aspetti positivi:

They sold it really well and their sales team was very enthusiastic and engaging.

Aspetti negativi:

It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!

Alternative considerate: SAP S/4HANA Cloud

Perché passare a NetSuite: We also looked into Connected, Aboard, SAP, and a custom solution. We chose NetSuite because we didn't want to be locked into a custom solution that we wouldn't be able to service without the creator and the NetSuite sales team did a really solid job convincing us that they were appropriate for a small-medium sized business that needed inventory management. Spoiler alert, they aren't.

Jon
Vice President/CFO (USA)
Commercio all'ingrosso, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

100% Cloud Based Solution from the start

5,0 11 mesi fa

Commenti: Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Aspetti positivi:

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Aspetti negativi:

Owned by Oracle now. Cost keeps increasing.

Alternative considerate: Openbravo, SYSPRO, Sage Intacct, Brightpearl e JD Edwards EnterpriseOne

Perché scegliere NetSuite: Wanted cloud solution with multi-company and multi-currency capabilities.

Software precedente: AccountEdge

Perché passare a NetSuite: 100% cloud based from beginning, most configurable and easy to use.

Emily
Vice President (USA)
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Powerful ERP software

4,0 2 anni fa

Commenti: This software has helped our business tremendously with efficiency and analysis. We've used this software for 8 years and we are still learning & implementing new features. Tt's a very robust system.

Aspetti positivi:

All in one database that meets the needs of many size businesses. Allows for extensive customizations and scripting. Integrates with many 3rd party systems.

Aspetti negativi:

Net Suite has become a very large company with many different departments. It has lost that start up and cutting edge technology vibe. Getting quick and effective support can be hard due to the many layers of project managers, account managers, and departments. A cloud based UI can be slow at times.

Alternative considerate: Sage Intacct e Dynamics 365

Perché scegliere NetSuite: Our volume of transactions and products exceeded QuickBooks capacity.

Software precedente: QuickBooks Desktop Enterprise

Perché passare a NetSuite: Not a legacy system . . better technology and capabilities.

Cody
Controller (USA)
Media online, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

#1 ERP After Evaluating Many

5,0 2 anni fa

Commenti: Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.

Aspetti positivi:

I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.

Aspetti negativi:

NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.

Mahir
Business Analyst (Bangladesh)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Very Expensive ERP System

5,0 5 mesi fa

Commenti: Overall experience was okay but unfortunately we had to stop using it because of the poor product support in relation to the hefty expenses we were incurring.

Aspetti positivi:

NetSuite has everything that Business needs to operate and all of it's modules are well integrated. Reporting system also works like a charm

Aspetti negativi:

It's very expensive to maintain and above all their support takes ages to respond/act. Getting used to this system takes longer time than usual as it's workflows are a bit twitched.

Alternative considerate: Salesforce Sales Cloud e Quickbooks Online

Perché scegliere NetSuite: Infor OS was too expensive to maintain and also they weren't ready to develop the custom features that we asked for.

Software precedente: Infor OS

Perché passare a NetSuite: NetSuite has all the modules/features that we required.

Risposta di Oracle

5 mesi fa

Thanks for taking the time to leave a review, Mahir! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite