Informazioni su NetSuite

NetSuite è un ottimo sistema ERP cloud che ti offre la visibilità e il controllo necessari per prendere decisioni intelligenti e crescere con sicurezza.

Ulteriori informazioni su NetSuite

Aspetti positivi:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

Aspetti negativi:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

Valutazioni di NetSuite

Punteggio medio

Facilità d'uso
3,8
Servizio clienti
3,7
Caratteristiche
4,1
Rapporto qualità-prezzo
3,7

Lo consiglieresti?

7,4/10

NetSuite ha una valutazione complessiva di 4,1 stelle su 5, calcolata sulla base di 889 recensioni degli utenti di Capterra.

Hai già usato NetSuite?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (889)

Apeksha
Sr Accounting Manager
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best ERP out there

5,0 anno scorso
Sottotitoli in italiano disponibili nel lettore video
Gerardo
IWS Specialist (USA)
Servizi di informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Completo ma la grafica migliorabile

5,0 anno scorso

Aspetti positivi:

La velocità di compilazione e la semplicità di utilizzo la grafica è basica e a mio parere migliorabile

Aspetti negativi:

Le funzioni di ricerca e la grafica sono a mio parere migliorabili

Laurel
Laurel
civil engineer (Camerun)
Utente LinkedIn Verificato
Ingegneria civile, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Satisfaction guaranteed

5,0 mese scorso Nuova

Aspetti positivi:

Getting started is immediate, simple and easy. Several products and services are available such as ERP, CRM. I particularlylike the SCM (supplychain management software). -Daily reports -Planning and order management -Inventory and accounting -Reduction of delays and costs -Alert settings

Aspetti negativi:

The demo version allows you to familiarize yourself with the many services and features available on the site. This considerably reduces the time needed to get started. Nothing to report concerning its use.

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Laurel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

David
Controller (USA)
Biotecnologie, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Product

5,0 mese scorso Nuova

Commenti: Netsuite is a dynamic powerful tool that is very affordable. Highly recommend it for any company that is looking to take the next step and bring their accounting/finance function out of the dark ages.

Aspetti positivi:

Ease of use - Ability to easily integrate with other software. Highly customizable

Aspetti negativi:

Fixed Asset Module could be improved. Bank reconciliation tool could be improved. Payment processing tool could be improved. Too many extra modules and features that you have to pay for which should come in the standard product.

Alternative considerate: SAP BusinessObjects Business Intelligence

Perché scegliere NetSuite: Quickbooks did not have enough capability for our business

Software precedente: QuickBooks Desktop Enterprise

Perché passare a NetSuite: Netsuite was mcuh more affordable

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, David! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

anthony
Business/Finance, Systems Analyst (USA)
Gestione formativa, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NS Review

3,0 2 mesi fa Nuova

Commenti: Satisfactory

Aspetti positivi:

Reliable, customized workflows work as expected.

Aspetti negativi:

Needed to install many customizations for our operations

Alternative considerate: Dynamics 365

Perché passare a NetSuite: Seemed a better fit and quicker install

Risposta di Oracle

2 mesi fa

Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on your feedback.

Fahmy Farhath
SUPPLY CHAIN CORDINATOR (Arabia Saudita)
Articoli sportivi, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

review - Alhayath Investment (SPORTA/BLUE/FAA SPORTS)

5,0 2 mesi fa

Commenti: its a very pleasant experience, because i use to work long ours before to day to day tasks and generate reports, now all information's are at finger tips at a click of a button

Aspetti positivi:

The ese of the dashboard arrangement and the easy and structured flow of information. Also have key information's related to my official e mail by Net Suite. Before use of Net suite we use to doo all supply chain coordination's and stock management, delivery issuing, order tacking by semi Manuel and had too much paper work on a daily basis. Once net suite was implemented during transition period and now the process is at very much ease, also currently day to day work is easy and information's for conclusions are at finger tips. As a final word, our total supply chain and finance processing, including and warranty information's back tracking has become a very easy and structured process of ease.

Aspetti negativi:

I really cannot think of any cons, because our implementations team could always customize the s/w as our needs, so its a very smooth operation

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Doug
CEO (USA)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Satisfied NetSuite Customer

4,0 mese scorso Nuova

Commenti: Excellent, highly recommended.

Aspetti positivi:

Easy to use for non-technical employees, robust.

Aspetti negativi:

It is slow, slow, slow to load and save forms.

Alternative considerate: SAP Business One e Sage 100cloud

Perché scegliere NetSuite: We maxed out the size of the company file.

Software precedente: QuickBooks Desktop Enterprise

Perché passare a NetSuite: Price, size of my company, salespeople were nice.

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Doug! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Andy
Andy
COO (USA)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Lots of Potential for Large Businesses, but Not a Good Fit for Small Businesses

3,0 5 mesi fa

Commenti: For small businesses, I would not recommend Netsuite. The licensing is very expensive, and you ideally need a certified Netsuite professional on staff in order to utilize the software to its full potential. The customer service experience was also lacking, but that tends to be ubiquitous across most platforms of this genre. For big businesses that can dedicate staff to the maintenance and configuration of the application, there are endless possibilities, and you are likely to find everything you need all in one software bundle. For everyone else, however, I would suggest a more economical option.

Aspetti positivi:

Netsuite has seemingly endless business uses and integrations, and can perform a wide variety of tasks from basic accounting to project management. The system itself is very customizable to meet your specific business needs, with a variety of different service add-ons available for and additional fees. When used correctly, Netsuite can potentially be a one-stop shop for all of your primary business functions, and is adjustable to accommodate virtually every user role possible.

Aspetti negativi:

Netsuite is very expensive, even for its basic feature package. The licensing fees increase each year automatically, and there is little room to negotiate with your account manager. In my experience, customer service has been less than satisfactory, and you are constantly tossed back and forth between departments whenever there is an issue. The customization process for the application is also extremely complex, so if you do not participate in formal training program for the software, you may have a difficult time setting up your desired features.

Alternative considerate: QuickBooks Online Advanced

Perché passare a NetSuite: We switched from QuickBooks online over to Netsuite to gain access to more services, but then eventually switched back to QuickBooks because Netsuite was too expensive and complex.

Brett
Senior Accountant (USA)
Contabilità, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Overrated and overpriced, not user friendly, raises price 10% each year

2,0 8 mesi fa

Commenti: Just read above. This software is overpriced trash. I haven't heard good things about their competitors either, but I would rule out NetSuite if an implementation was tasked to me. I get frustrated with this software at least once a day, even after all these years. The lack of common sense and easy to implement things is everywhere in this software. The UI requires clicks through to many pages to accomplish a simple task. I cannot discourage companies enough not to choose NetSuite.

Aspetti positivi:

It's in the cloud and there are a lot of third party integrations that facilitate its usage and remedy some shortcomings.

Aspetti negativi:

This software is not easy to use. Creating a report or saved search takes an expert level knowledge to do and a lot of free time. Their how-tos and help guides are scattered and only show up non-relevant information. Access to a learning library requires purchasing licenses for each user at a cost of over 5 digits or more. First party add-on modules are NEVER fixed for bugs - things like sorting by name only sort the current page and not the entire population - report to NS and I hear crickets. DO NOT BUY FIRST PARTY MODULES - ONLY BUY THIRD PARTY MODULES THAT INTEGRATE WITH NETSUITE IF YOU MUST. Lastly, they will try to find a way to raise your price about 10% every year because they know the barriers to exit are too high.

Daniele
Infrastructure Specialist (Italia)
Proprietà immobiliari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Usefull, but complicated

4,0 2 settimane fa Nuova

Commenti: We are using it constantly to track expenses, we are finding (after two years) the correct process to do it, and it's a great help in managing our business, but I suggest a long discussion with consultants before buying the tool, to understand if it's the correct one for you

Aspetti positivi:

It allows a great flexibility, and a lot of customization of every detail of your business. If used by the whole company it allows for accessible data and a freat financial controller

Aspetti negativi:

the interface is not intuitive, and to be able to administer this tool you need a lot of experience and training. Like every other CRM is very expensive, and on top of the licenses cost you need to factor the development cost / time

Ozan Emrah
Ozan Emrah
Technical Sales Support Engineer (Turchia)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Business Management Software

5,0 mese scorso Nuova

Aspetti positivi:

It is very complicated software that almost covers every need of a company with unlimited integration options. Using Restlets, you can get any information out of it for the integrations.

Aspetti negativi:

It is a bit hard to use and needs some time for getting used to it.

Risposta di Oracle

mese scorso

Thanks for taking the time to leave a review, Ozan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Utente Verificato
CEO (USA)
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Does the job well, mature product.

5,0 3 settimane fa Nuova

Commenti: Very positive, although the product evolves at a slow pace.

Aspetti positivi:

Extremely reliable, built for tech companies. We really rely and trust the platform.

Aspetti negativi:

Lacks several integrations. UI/UX needs a facelift. Some modules are not global, such as suitepeople.

Alternative considerate: SAP Business One

Risposta di Oracle

2 settimane fa

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Federico
Federico
Great ERP for Small and Medium companies (Uruguay)
Utente LinkedIn Verificato
Servizi bancari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great product for a Small / Medium Bussiness

4,0 5 mesi fa

Commenti: Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.

Aspetti positivi:

- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP

Aspetti negativi:

- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.

Alternative considerate: SAP S/4HANA Cloud

Perché scegliere NetSuite: We needed better integration and customer support.

Software precedente: Odoo

Perché passare a NetSuite: I knew NetSuit which improve my project to succedd

Jon
Vice President/CFO (USA)
Commercio all'ingrosso, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

100% Cloud Based Solution from the start

5,0 5 mesi fa

Commenti: Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Aspetti positivi:

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Aspetti negativi:

Owned by Oracle now. Cost keeps increasing.

Alternative considerate: Openbravo, SYSPRO, Sage Intacct, Epicor for Distribution, Brightpearl e JD Edwards EnterpriseOne

Perché scegliere NetSuite: Wanted cloud solution with multi-company and multi-currency capabilities.

Software precedente: AccountEdge

Perché passare a NetSuite: 100% cloud based from beginning, most configurable and easy to use.

Amira
Site Architect (Giordania)
Industria edilizia, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The best multi-functional and customizable ERP system in the cloud

5,0 6 mesi fa

Commenti: Our use of NetSuite has eliminated the need for a lot of maintenance and support for our systems, as it is available in the cloud, and connects all enterprise networks to it, which helps us to constantly work remotely under all circumstances. Through NetSuite, we have been able to build an integrated system that includes all our data, which helps us to evaluate resources and know the efficiency of operations, as the automation that we obtained through NetSuite contributed to enhancing our ability to make the right decisions.

Aspetti positivi:

My favorite feature of NetSuite is its capacity to report on a wide range of enterprise processes and operations, as well as its ability to be scalable. When it comes to working with NetSuite, team members will find the user interface simple and easy to understand. With NetSuite, we are able to save data and transactions quickly and easily, and it is also very adaptable and scalable to meet our needs. I appreciate the aid in building new workflows to improve system processes and procedures for the entire business, and I really enjoy the customization options and shortcuts that make it easier for me and my team to get things done. A cloud-hosted ERP system simplifies maintenance and support, and it helps to automate business operations and the application of business logic, which saves a lot of time and money and works to sustain distant tasks because of its outstanding organizational abilities.

Aspetti negativi:

NetSuite is one of the best resource planning tools ever, but like the rest of the Oracle tools, the user needs several training sessions to be able to use it in an optimal way, in addition to that, the subscription prices are high, which limits the ability of small groups to benefit from its services.

Emily
Vice President (USA)
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Powerful ERP software

4,0 anno scorso

Commenti: This software has helped our business tremendously with efficiency and analysis. We've used this software for 8 years and we are still learning & implementing new features. Tt's a very robust system.

Aspetti positivi:

All in one database that meets the needs of many size businesses. Allows for extensive customizations and scripting. Integrates with many 3rd party systems.

Aspetti negativi:

Net Suite has become a very large company with many different departments. It has lost that start up and cutting edge technology vibe. Getting quick and effective support can be hard due to the many layers of project managers, account managers, and departments. A cloud based UI can be slow at times.

Alternative considerate: Sage Intacct e Dynamics 365

Perché scegliere NetSuite: Our volume of transactions and products exceeded QuickBooks capacity.

Software precedente: QuickBooks Desktop Enterprise

Perché passare a NetSuite: Not a legacy system . . better technology and capabilities.

Will
Director of IT (USA)
Vendita al dettaglio, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

complete ERP product for inventory, financials, and sales

5,0 anno scorso

Commenti: Overall the experience has been very positive. Our business is growing very quickly and NetSuite has allowed us to manage that growth and has scaled accordingly. We are in our second 5 year term with NetSuite as our ERP software provider.

Aspetti positivi:

I like how customizable NetSuite is. It's not great at any one thing, but really good a bunch of stuff. Whatever you need to tailor to your needs is possible.

Aspetti negativi:

The timeline for implementation. Supposedly they've improved on getting new customers live in a quicker fashion, but for my organization it took over 2 years.

Alternative considerate: STORIS e ReliaSale

Perché scegliere NetSuite: outdated, not scalable, not customizable.

Software precedente: Tylernet

Perché passare a NetSuite: pricing, customization, and future-proof.

Vadim
eCommerce Director (USA)
Macchinari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great eCommerce system highly integrated with backend ERP and CRM

4,0 anno scorso

Commenti: We were able to grow and scale our business up to improve our internal processes. Ability to convert support Cases into Quotes and then in turn convert those Quotes into Orders was huge for us. It allows to track the conversion of our quotes into orders. Provide better response times and organize our quoting and order entry processes. Improved SEO tools for online store.

Aspetti positivi:

Great deal of features. Ability to customize your system to accommodate practically any type of business process. Seamless Integration between eCommerce, CRM and ERP systems, all-in-one data storage. Easy to integrate with third party NetSuite modules for variety of ecommerce channels - Amazon, etc. Security. Cloud Computing Model.

Aspetti negativi:

Suite Commerce Advanced vs NetSuite version compatibility. Once you selected certain SCA implementation of the online store and once you invested into modifications of this particular version you are locked in this version. It doesnt have the same software update cycle as NetSuite ERP and CRM. That results in two disadvantages - first, the web store becomes eventually outdated and second, with each upgrade of the NetSuite we have to go through extensive testing to make sure that compatibility between New Back End ERP and CRM and Old Online Store has not been broken.

Alternative considerate: WooCommerce, ShipperHQ, Volusion, BigCommerce e Shopify

Perché scegliere NetSuite: Our homegrown platform didn't have CRM module, the web store functionality was outdated and platform it was running on was outdated as well.

Perché passare a NetSuite: All-In-One - ERP, CRM and eCommerce platform. Ability to modify flows to suit internal business processes specific to our Industry.

Mark
Senior Finance & Strategy Analyst (USA)
Ambiente ed energie rinnovabili, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NetSuite Review

4,0 2 anni fa

Commenti: NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more. I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.

Aspetti positivi:

I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.

Aspetti negativi:

There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.

Mariana
Assistant Controller (USA)
Biotecnologie, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Pros and Cons - Don't fall for their sale pitch

4,0 2 anni fa

Commenti: - The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays. -The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team. - They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver. - Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.

Aspetti positivi:

- The software allows for some visual customization of the home page based on each role that is easy to do without the help of a programmer. For example, customize the views for each roles, set up alerts, etc. - The search bar within the software works extremely well, which makes it easier to navigate; - The use of the software is intuitive and easy to follow/ learn; - The SuiteAnswers articles are very helpful in answering questions/ showing how to do anything one may need in the system.

Aspetti negativi:

Before selecting this software, I read several reviews saying the biggest issue was the how difficult it was to customize the software. Here are some actual examples: 1. If you want a new field (which they call segment) to be tracked for reporting purposes, you need to create a costume segment, which wont be part of the basic product the sales team sells to you. Also, just found out that it can not created as a mandatory field. 2. All NetSuite modules are standard/ out of the box. Even though we emphasized that Procure to Pay was the absolutely most important module to us, the sales team pushed the basic procure to pay module, which did not include Blanket POs or 3-way match. The thing is the sales team pushes the basic solutions to close the sale, but then later you are stuck having to process change orders, which although are not very expensive, each take about 2 weeks to process, delaying the project. 3. After delaying our project to include 3-way match and blanket POs (2-week delay), the implementation issues begun. It turns out that the 3-way match that they sold to us does NOT work. What the system was able to do is a 2-way match. Also, the system does not allow for an approval flow for releases of blanked POs. Lastly, the costume segment can not be a mandatory field as it doesn't work on blanket PO releases. In Summary - The sales team will push their most simple out of the box version, upgrades result in delays.

Alternative considerate: Dynamics 365

Perché scegliere NetSuite: To support growth of the Company.

Software precedente: QuickBooks Desktop Pro

Perché passare a NetSuite: - Price - Timing to complete implementation - visual layout of software

Arthur
Accounting Manager (USA)
Commercio all'ingrosso, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

4,0 2 anni fa

Aspetti positivi:

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Aspetti negativi:

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Alternative considerate: Oracle Fusion Cloud ERP, Sage Intacct e SAP Business One

Perché scegliere NetSuite: Inventory reporting and functionality. The desire to have all data in one system.

Perché passare a NetSuite: Netsuite was apparently a more established solution with a wide portifolio of integrations available. Pricing was in the lower range when compared to SAP or Dynamics 365. However, the costs are way above the initial quote. Be expected for sharp increases and relevant costs related to implementation, integration, and development. Definitely not for a small business with budgetary constraints.

Efrain
Logistics Engineer (USA)
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Powerful ERP

5,0 3 anni fa

Commenti: It is a very powerful ERP, especially its purchasing and inventory management modules and make work much easier and efficient. It allows you to connect in any device in any network. Overall I've had a great experience with NetSuite and I wish more companies used it.

Aspetti positivi:

The most important reason why we switched to NetSuite is that it allows you to access in any computer, anywhere, without having to be connected to the organization's network. This allows you to get work done at home, when needed. It has a lot of logistics modules based on your needs, like financials, human resources, manufacturing management, inventory, management, sales, management and purchasing management, among others. For my particular area of work, inventory management is great and is better than its competitors

Aspetti negativi:

Modules are restricted to different areas within the organization but sometimes you need a function or tool from a module you don't have access to. In this case, you have to contact the administrator and ask for permission, making the process a bit tedious. Reports' designs could be slightly better and allow more customization.

Adeoye
CFO (USA)
Amministrazione pubblica, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Cloud Based System

5,0 3 anni fa

Commenti: It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Aspetti positivi:

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Aspetti negativi:

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Alternative considerate: Sage Business Cloud Accounting

Perché scegliere NetSuite: The old system was outdated and could not longer provide us with the things we needed.

Perché passare a NetSuite: In Netsuite's pitch they just had more to offer. They met with us in person, showed us the product, and just made a better connection.

Eric
Director Of Sales (USA)
Commercio all'ingrosso, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A future proof platform for your business

5,0 3 anni fa

Commenti: It’s hands down the best platform on the market for distributors. With Amazon’s impact on B2B eCommerce distributors are looking for new eCommerce avenues and NetSuite seamlessly provides this as a part of the solution.

Aspetti positivi:

Throughout my career I have worked with a lot of enterprise software platforms. The thing I like most about NetSuite is the ease of administration/maintenance and flexibility. It is an ERP, CRM, eCommerce and Business process development platform in one. Users are hard-pressed to find a business case they can’t be custom developed a NetSuite with ease well writing through future software upgrades without headaches. This is extremely rare in enterprise software platforms. NetSuite is a future-proof platform for your business, you can’t outgrow it, you won’t have to worry about upgrades ever again, not to mention you will only have one system to run your entire business. You can’t find that any where else!

Aspetti negativi:

The user interface has been somewhat outdated, but this is common in enterprise software and NetSuite is making huge strides to improve the GUI. Also the ability to slice and dice data on dashboards is a welcome feature coming in the next few releases.

Alternative considerate: Dynamics 365

Perché scegliere NetSuite: Everything in one system + eCommerce

Software precedente: Epicor for Distribution

Perché passare a NetSuite: The roadmap and enhanced distribution flexibility plus eCommerce

Utente Verificato
Senior Revenue Accountant (USA)
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

NetSuite - Great ERP for mid-size/private companies

4,0 4 anni fa

Commenti: NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

Aspetti positivi:

NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected. The batch upload of journal entries/transactions and upload in general is extremely useful and saves so much time. My previous company used the Fixed Asset Module which was great for record keeping and for systematically recording amortization on a monthly basis. This was also extremely useful to ensure that our policy was uploaded as the amortization rule set, reducing errors in the amount of amortization per asset. The ability to report on the total assets and have their history in one spot proved useful for our audit. Currently, we are implementing rules for 606 and the multi-book and ARM add-ons have proven very useful for our reporting purposes. I really enjoy NetSuite's use of rules for transactions as they can vary from company to company and item sku to item sku. I love the saved search function too! So much flexibility for creating reports helps us create reports for month-end reconciliation purposes.

Aspetti negativi:

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep. Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

Utente Verificato
Netsuite Project Manager (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

After you climb a steep learning curve, NetSuite is incredibly powerful.

5,0 5 anni fa

Commenti: We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Aspetti positivi:

NetSuite is an extremely powerful and inclusive package of applications that are extremely well-integrated. For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement. For manufacturing concerns looking to gain more traction and control over their processes, it is far beyond what lower-priced ERP systems provide. Again, it us a major improvement. NetSuite is extremely extensible through external interfaces, 3rd party add-ons, internal scripting and through customizations. Implemented correctly, it is relatively fast, and with its browser-based interface, there are no client issues and never any need for IT to upgrade a client version on every workstation because a new feature-set has been implemented. It's CRM is adequate, useful, and given NetSuite's signature internal integration, it is easy to implement an effective lead-to-cash system. The ecosystem also has multiple vendors who sell integration services, for example, there are a number of SalesForce to Netsuite integration partners who can (relatively) quickly connect the two systems. On the backside, the same is true of many popular shipping, warehouse management and other packages. Or, you can roll your own JSON connectivity.

Aspetti negativi:

NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system. There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms. There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort. NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating. Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone. Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included. Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.