--- description: Scopri le funzionalità di Service Fusion, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software FSM](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.it/software/135788/service-fusion Pagina: 1/14\ Avanti: [Pagina successiva](https://www.capterra.it/software/135788/service-fusion?page=2) > Facile. Potente. Dispositivi mobili. Gestione di preventivi e lavori, smistamento, fatturazione, pagamenti elettronici e mobili. A partire da 99 $/mese senza canoni per utente > > Conclusione: valutazione di **4.3/5** stelle assegnate da 308 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Service Fusion? Al servizio di oltre 3.000 piccole e medie aziende di servizi esterni nei settori degli impianti HVAC, idraulici, elettrici, di riparazione elettrodomestici, domotica, A/V, fabbri, IT e molti altri settori di servizi. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 308 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: KickServ ## Contesto commerciale - **Prezzo di partenza**: 245,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Stati Uniti ## Funzionalità - Acquisizione di foto - App per dispositivi mobili - Appuntamenti ricorrenti - Archiviazione di documenti - Avvisi/Notifiche - CRM - Calcolo dei costi - Computo dei materiali - Controllo degli orari di lavoro - Controllo dell'inventario - Creazione di report/analisi - Cronologia dei servizi - Database contatti - Database dei costi - Fatturazione e contabilizzazione - Firma elettronica - GPS - Gestione degli ordini d'acquisto - Gestione degli ordini di lavoro - Gestione dei calendari - Gestione dei clienti - Gestione dei tecnici - Gestione del lavoro - Gestione dell'inventario - Gestione della clientela - Gestione della disponibilità - Gestione delle fatture - Gestione delle ispezioni - Gestione delle prenotazioni - Gestione offerte - Manutenzione preventiva - Messaggistica via SMS - Monitoraggio - Monitoraggio del lavoro - Monitoraggio dello stato - Monitoraggio ore online - Pagamento elettronico - Per installatori di impianti elettrici commerciali e/o industriali - Pianificazione del personale - Pianificazione in tempo reale - Prenotazioni online - Preventivi/Stime - Programmazione - Quadro della attività - Real-Time Data - Real-Time Updates - Rendicontazione e analisi statistiche - Sincronizzazione dei calendari - Third-Party Integrations - Tracciato di controllo ... e altre 24 funzionalità ## Integrazioni (15 in totale) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) ## Categorie correlate - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) - [Software per l'assegnazione di personale](https://www.capterra.it/directory/30059/service-dispatch/software) - [Software HVAC](https://www.capterra.it/directory/30107/hvac/software) - [Software per idraulici](https://www.capterra.it/directory/30673/plumbing/software) - [Software per la gestione delle commesse](https://www.capterra.it/directory/30785/work-order/software) ## Alternative 1. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [FieldPulse](https://www.capterra.it/software/153475/fieldpulse) — 4.6/5 (425 reviews) 3. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5120 reviews) 4. [ServiceTitan](https://www.capterra.it/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Fracttal One](https://www.capterra.it/software/159911/fracttal) — 4.6/5 (1773 reviews) ## Recensioni ### "A Must Have for the Service Industry" — 5.0/5 > **Kevin C.** | *14 settembre 2018* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Easy to setup and use, it makes billing and customer service much faster. Inventory tracking and job costing becomes a breeze, and tracking billable hours allows a better understanding of areas that you are lacking in productivity. > > **Inconvenienti**: I honestly cannot think of anything, it made such an improvement in our internal infrastructure. > > Their onboarding support is amazing. The patience they have with questions and providing solutions, their services of importing your current databases and helping you set up ones you don't currently have, and the software's interface with accounting programs can have a company taking their business to the next level very quickly. ----- ### "Expert Repair review" — 4.0/5 > **Michael** | *15 gennaio 2026* | Opere pubbliche | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Service fusion is a very user friendly system. Easy to learn and navigate without any training. Perfect for what we need to do in my business. > > **Inconvenienti**: Occasional issues with the system being down throughout 2025. I wish there were more priority color options for statuses. Right now there's only High and Low priority. It would be nice if I could make custom priorities with custom names and colors to distribute tasks amongst my team. > > Overall I like service fusion and would recommend it to other businesses. If service didn't go down a few times last year I would've given a 5 star review. ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10 dicembre 2025* | Produzione di apparecchi elettrici/elettronici | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Inconvenienti**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "Customer Relations Manager (Accounts Receivable)" — 4.0/5 > **Jennifer** | *6 gennaio 2026* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Easy to use and ability to talk with quickbooks. The invetory management with SKU's. Easy to add and move customers > > **Inconvenienti**: Some of the updates that have caused issues with the program. Legth in getting reports to upload to print. Lots of times timing out. > > For the cost of the program it works how it should. Just wish it was easier to get help with technical support. ----- ### "Grateful for service fusion" — 4.0/5 > **Jim** | *9 gennaio 2026* | Industria edilizia | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I personally love the calander feature the most. It is the most used item in our company. We all go in to the shop in the mornings, check the jobs for that day or the next day and have a very good idea of what we need to prep for. > > **Inconvenienti**: The mobile app needs so much work\! maybe it is just me personally, but the desktop program and the phone app are so drastically different from each other. It seems to me from time to time that they dont connect well to each other for some reason. We also have all sorts of problems with guys not being able to see jobs on the phone app. > > Overall, we like service fusion. It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future which is very important in our career path - HVAC. We are constantly revisiting equipment multiple times over the years and it is so nice to have a record of things that happened in the past that are relevant to your current job. ----- Pagina: 1/14\ Avanti: [Pagina successiva](https://www.capterra.it/software/135788/service-fusion?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/135788/service-fusion) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati