Da 18 anni aiutiamo le aziende
a scegliere i migliori software

Informazioni su Arena QMS

Il QMS incentrato sul prodotto di Arena collega la qualità e i processi dei prodotti per semplificare la conformità normativa e accelerare il lancio dei prodotti.

Ulteriori informazioni su Arena QMS

Aspetti positivi:

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support.

Aspetti negativi:

It's really hard for others to adapt on using and searching the tools of the software.

Valutazioni di Arena QMS

Punteggio medio

Facilità d'uso
4,1
Servizio clienti
4,3
Caratteristiche
4,3
Rapporto qualità-prezzo
4,1

Lo consiglieresti?

8,1/ 10

Arena QMS ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 78 recensioni degli utenti di Capterra.

Hai già usato Arena QMS?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (78)

Akhilesh
Software Test Engineer (India)
Utente LinkedIn Verificato
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Helpful product for scaling up operations.

4,0 4 anni fa

Aspetti positivi:

It has been very reliable in terms of service providing and quality management. The features of Arena QMS stand out in performance compared to rest of the products.

Aspetti negativi:

They are a bit on costlier side and have to show empathy during customer support.

Lao
Design Quality Engineer (USA)
Dispositivi medici, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Feedback with my experience with use Arena QMS

5,0 anno scorso

Commenti: Overall I like to use Arena QMS system for documentation process.

Aspetti positivi:

Easy to use and easy to learn, powerful fast Search.

Aspetti negativi:

Search could be more easier and better filtering.

Risposta di Arena, a PTC Business

anno scorso

Hi Lao, Thanks for leaving us a review! We're glad to hear Arena QMS has been easy to use! We hear your feedback about the search function and appreciate your input. We'll share for consideration for future improvement.

Charles
Sr QC Analyst (USA)
Biotecnologie, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

QMS is lacking

2,0 2 anni fa

Aspetti positivi:

At least it is not a paper based system.

Aspetti negativi:

It is not user friendly at all. Searches are confusing, and notifications are confusing. Circulating documents through Arena is a hassle.

Luis Armando
Series Quality Management (Messico)
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Arena Review

4,0 2 mesi fa

Commenti: I can learn from a variety of topics of interest in the industry

Aspetti positivi:

The score system that will rate you with the other users of the platform.

Aspetti negativi:

There are a lot of links to follow and some are repetitive.

Risposta di Arena, a PTC Business

2 settimane fa

Thank you for taking the time to leave us a review, Luis Armando! we're happy to hear Arena has been helpful for training and learning more about your industry

Courtney
Scientist (USA)
Dispositivi medici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Ease of Use for Users

5,0 anno scorso

Commenti: Big improvement from our previous QMS system, smooth implementation from user perspective. Look forward to learning more about Arena.

Aspetti positivi:

It's breadth of capabilities, customizing of Dashboard, ability to save search filters.

Aspetti negativi:

Not auto-populating in Dashboard fields. I.E. if you click into "Training", only recently visited Trainings appear, not necessarily all that are outstanding for the user.

Risposta di Arena, a PTC Business

anno scorso

Hi Courtney, thank you for taking the time to leave us a review! We're glad that you've found Arena QMS to be an improvement from your previous QMS system.

Maya
Mechanical Engineer (USA)
Dispositivi medici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Arena QMS Review

5,0 anno scorso

Commenti: I like it a lot! I haven't had much experience with other QMS systems but Arena was mostly intuitive and I've helped improve our company's utilization of the various features.

Aspetti positivi:

I like the ease of adding items to/from DCOs, implementing changes, document storage, and item creation.

Aspetti negativi:

Adding items to BOMs should be the same mechanism as adding to DCOs (can input multiple search queries then add all to BOM) some functions are harder to find intuitively (import/export functions or certain comparisons) so more free resources for workers on more advanced Arena activities would be great.

Risposta di Arena, a PTC Business

anno scorso

Hi Maya, thank you for letting us know more about your experience with Arena QMS! We're glad it's been intuitive so far and hope you continue to realize the benefits of using our solution.

Saikiran
NPI Engineer (USA)
Ingegneria meccanica o industriale, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

GOOD QMS with some issues to QAD

4,0 anno scorso

Aspetti positivi:

All documentation in one platform, Sorting and searching made easy

Aspetti negativi:

Work order and material sync up with other platforms is a problem and hassle to deal with

Risposta di Arena, a PTC Business

anno scorso

Hi Saikiran, Thank you for taking the time to review Arena QMS. Your feedback about the work order and material sync up is helpful, and we'll share this with the team. We're glad to hear that you've benefitted from the platform!

Chris
Sr. Quality Systems Manager (USA)
Dispositivi medici, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Arena QMS eval

5,0 7 mesi fa

Aspetti positivi:

It is easy to implement and is very powerful.

Aspetti negativi:

The way licensing is setup. I would love it a lot more if it was priced per logged in user and not named user.

Risposta di Arena, a PTC Business

5 mesi fa

Thank you for leaving us a review, Chris. We're happy to hear you find Arena QMS easy to implement and appreciate your feedback regarding licensing.

Harsh
Manufacturing Engineer (USA)
Dispositivi medici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great one stop solution

4,0 anno scorso

Aspetti positivi:

Easy to use, great system for document lifecycle and document management.

Aspetti negativi:

Some documents tend to become buggy like formatting gets bad.

Risposta di Arena, a PTC Business

anno scorso

Hi Harsh, thank you for leaving us a review. We're happy to hear it's been easy to use and helpful for your document management.

Utente Verificato
Utente LinkedIn Verificato
Dispositivi medici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to Setup and Use

5,0 anno scorso

Aspetti positivi:

Easy to configure and usability has significantly improved over the years as well as improved validation. Also easy to link items for complete traceability

Aspetti negativi:

Some more flexibility for configuring the Quality world and updates.

Risposta di Arena, a PTC Business

anno scorso

Thank you for taking the time to review Arena QMS! We're glad it's been easy to set up and use. We appreciate your feedback regarding flexibility in the Quality world and will pass this to our team.

Paul
Scientist (USA)
Biotecnologie, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Efficient System

5,0 anno scorso

Commenti: I've enjoyed using the system for our needs.

Aspetti positivi:

I appreciate the wide array of accessibility features for quality management.

Aspetti negativi:

I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.

Risposta di Arena, a PTC Business

anno scorso

Hi Paul, Thank you for reviewing Arena QMS. We're glad it's been an efficient system to use for your organization and appreciate your feedback on our search feature.

Julien
Quality Manager (Svizzera)
Dispositivi medici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A Game-Changing Solution

5,0 2 anni fa

Commenti: This is a huge tool to use for the product and regulatory requirements compliance and especially to prove this compliance to the authorities.

Aspetti positivi:

The configuration possibilities that allows to complies with a Quality Management System.The compliance to the FDA requirements for records management, electronic signatures etc...

Aspetti negativi:

To improve the follow up of the actions, it should be useful to follow tasks individually in quality processes. e.g. Corrective and Preventives Actions

Risposta di Arena, a PTC Business

2 anni fa

Hi Julien, Thanks for taking the time to leave us a review! We appreciate hearing your experience with our solution and are glad it's been helpful for your company.

jery
Maintenance Tech (USA)
Dispositivi medici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

From a User's Point of View

5,0 anno scorso

Aspetti positivi:

The interface is easy to navigate, and the servers seem to run well

Aspetti negativi:

No complaints, Arena QMS is well pretty well put together

Risposta di Arena, a PTC Business

anno scorso

Hi Jery, Thank you for reviewing Arena QMS! We're happy to hear it's been easy to navigate and that you've overall had a positive experience with our solution.

Maria
Senior Regulatory Specialist (USA)
Dispositivi medici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Less clicks

4,0 2 anni fa

Aspetti positivi:

Less clicks to get to what you need to perform on my everyday duties. The tabs and options are easy to use and understandable.

Aspetti negativi:

Opening redlines and blacklines of a document can be tricky when reviewing.

Risposta di Arena, a PTC Business

2 anni fa

Hi Maria, Thank you for reviewing Arena QMS. We're happy to hear you've had an overall positive experience with our solution and appreciate your feedback about opening redlines and blacklines.

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Helpful QMS

5,0 2 anni fa

Commenti: My over all experience has been good. I shall recommend.

Aspetti positivi:

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support

Aspetti negativi:

Users may find that the level of customization available in Arena QMS is insufficient for their specific organizational needs and workflows.

Risposta di Arena, a PTC Business

2 anni fa

Thank you for reviewing Arena QMS! We're happy to hear your overall experience with our solution has been positive.

Utente Verificato
Utente LinkedIn Verificato
Circuiteria, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Very user friendly system

4,0 anno scorso

Commenti: I like it so much

Aspetti positivi:

Easy to navigate on different features and tools

Aspetti negativi:

I would like it to have more training capabilities

Risposta di Arena, a PTC Business

anno scorso

Thank you for taking the time to leave us a review! We're glad you've enjoyed using Arena QMS and find it easy to to use.

Karter
clinical holter technician (USA)
Ospedali e sistemi sanitari, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

love it

5,0 2 anni fa

Aspetti positivi:

Arena is very easy to use and very user friendly.

Aspetti negativi:

The design seems very simple and basic, but it's not necessarily a bad thing.

Risposta di Arena, a PTC Business

2 anni fa

Hi Karter, Thank you for leaving us a review! We're happy to hear Arena QMS has been easy to use and user friendly.

Srimallika
Software Test Engineer (USA)
Dispositivi medici, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Test documentation Review for Medical Devices

4,0 4 anni fa

Commenti: Overall Arena is a great tool that eliminates paper and performs the transactions electronically and saves a lot of time for all the employees.

Aspetti positivi:

Creation of items, uploading and routing for reviews are at high ease.

Aspetti negativi:

the searching query can be better because currently, we can only search with items that are definite. We need to remember them.

Risposta di Arena, a PTC Business

4 anni fa

Srimallika, Thank you for your review of Arena QMS. We appreciate your feedback and are glad to hear to you are happy with the system. With regard to Search, we've made some great improvements with the latest release. Please reach out to your customer success coach for tips to improve your search experience.

Roget
Principal Engineer (USA)
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Proud customer for fifteen years

4,0 8 anni fa

Commenti: For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.

Aspetti positivi:

The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.

Aspetti negativi:

There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.

Kapil
NPI Manager (USA)
Produzione di apparecchi elettrici/elettronici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great PLM and BOM system that integrates well

5,0 4 anni fa

Commenti: Arena is a great tool for any company and makes it easy to share BOMs, parts, and lifecycle for entire product families.

Aspetti positivi:

The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.

Aspetti negativi:

There is not much that I do not like. I think the module that could be improved is the Quality module to be more of a workflow, but it could also be that our use-case is not very standard.

Risposta di Arena, a PTC Business

4 anni fa

Kapil, Thank you for your review of Arena QMS. We appreciate your feedback and are happy to hear you are so happy with the solution.

Brandon
Quality Admin (USA)
Salute, benessere e fitness, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Admin/Doc Control Review

3,0 4 anni fa

Commenti: My overall experience is pretty good. I would prefer the training aspect and out of office to have more flexibility however.

Aspetti positivi:

It works pretty well for processing change orders and searching is pretty simple.

Aspetti negativi:

There is no out of office function to pause training due dates for employees with an extended out of office. When I reached out to Arena support, I was told that there is no function for out of office and I was not given any timeline for when that function will be added. I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date. Mastercontrol asks for comments whenever you edit.

Risposta di Arena, a PTC Business

4 anni fa

Hello Brandon, Thank you for your review of Arena QMS. We appreciate your feedback. We are hosting a customer event on Arena Training Management today. If you haven't registered it may be beneficial for you to attend or at least sign up to get the recording. Here is the link to register on the Arena Events platform. https://www.arenaevents.co/arena2020/events

kim
Director, Regulatory Affairs/Quality Assurance (USA)
Dispositivi medici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Excellent PLM System!

5,0 8 anni fa

Commenti: Going from an access database and manual ECO system to ARENA was a change that provided so many benefits. Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier. Changes made to parts/BOMs are fully traceable and the changes are available on ARENA via redlines.
The various quality modules provided us with a more streamlined approach to CAPAs, NMRs and Device Returns.
Our purchasing function has improved as access to necessary files is all provided via ARENA.
Overall the ARENA PLM System is very user friendly and a very powerful tool.

Aspetti positivi:

The change module, items module, and quality module, ease of use, and customer service at ARENA

Aspetti negativi:

No cons at this time.

Bob
Senior Manufacturing Engineer (USA)
Dispositivi medici, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Arena QMS Features

4,0 4 anni fa

Aspetti positivi:

Search options are very helpful; file associations are useful; BOM redline feature is very useful; being able to bookmark documents and the dashboard are also very useful features

Aspetti negativi:

Accessing some functions is neither obvious nor intuitive - for example being able to sign off as a document approver is not easily accessible

Risposta di Arena, a PTC Business

4 anni fa

Hello Bob, Thank you for your review of Arena QMS. we value your input. Please reach out to your customer success coach at any time to discuss any processes you don't find intuitive. They can provide some guidance.

Simon
R&D Director (USA)
Dispositivi medici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy to use QMS software

4,0 4 anni fa

Aspetti positivi:

User friendly, I have used other software before and Arena is the most user friendly one.

Aspetti negativi:

I have only started using Arena for 3 weeks (since I have joined this company) and I like it so far. Don't have any dislike yet.

Risposta di Arena, a PTC Business

4 anni fa

Hello Simon, Welcome aboard as a new Arena QMS customer! We appreciate your positive feedback and sharing how user-friendly Arena is compared to other solutions you have used.

Marisa
Global Supply Manager (USA)
Settore automobilistico, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Arena QMS Review

5,0 4 anni fa

Commenti: User-friendly. As a person who has never used Arena, it was very easy to use and navigate with little training.

Aspetti positivi:

Ability to compare BOM differences. Easy to track engineering changes/revisions

Aspetti negativi:

I have not had any issues using Arena QMS

Risposta di Arena, a PTC Business

4 anni fa

Marisa, Thank you for your stellar review of Arena QMS! We appreciate you sharing your positive experience.