Recensioni su MailerLite

Informazioni su MailerLite

MailerLite è un fornitore di servizi di e-mail marketing focalizzato sulla semplicità, un'eccellente assistenza clienti e un design dall'aspetto gradevole per le tue e-mail.

Ulteriori informazioni su MailerLite

Aspetti positivi:

The tutorials and ease of use. Being able to use landing pages and not have to use Zapier.

Aspetti negativi:

It's just a minor thing but can still be a little frustrating.

Valutazioni di MailerLite

Punteggio medio

Facilità d'uso
4,6
Servizio clienti
4,8
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,1/10

MailerLite ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 1.681 recensioni degli utenti di Capterra.

Hai già usato MailerLite?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (1.681)

Darlene
author
Utente LinkedIn Verificato
Editoria, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Features for a Reasonable Price

5,0 9 mesi fa
Sottotitoli in italiano disponibili nel lettore video
Davide
Consulente Marketing (Germania)
Ristoranti, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Ottimo per questo prezzo

4,0 2 mesi fa

Commenti: Ottimo per inziare spendendo poco. La funzione di creazione di landing dà molte pissibilita di personalizzazione.

Aspetti positivi:

Ha un editor per landing e siti web che una volta che ci prendi un po' di destrezza a utilizzarlo e lo capisci bene puoi crearci davvero belle pagine e siti web quasi come elementor. Il costo è ottimo è uguaglia in funzionalità e efficienza competitor che costano almeno il doppio

Aspetti negativi:

Quando ti serve qualcosa di più evoluto devi passare oltre. Inoltre essendo solo in inglese ero l'unico a poterlo utilizzare, per questo abbiamo dovuto cambiare.

Max
KM (Germania)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Tool migliore di tutti quelli che ho provato

5,0 8 mesi fa

Aspetti positivi:

Vengo da un altro software molto più famoso e anche molto più costoso, ho provato prima le versione gratuita e dopo un mese sono passato a quella a pagamento, perfetto per le mie esigenze di piccolo business, costa 10 volte meno e ha TUTTO quello che serve. Straconsigliato

Aspetti negativi:

Il software non ha nessun difetto, tutto quello che offrono è ottimo ad un prezzo super. Migliorerei solo la parte di collegamento ad uno e-store.

Risposta di MailerLite

8 mesi fa

We don't want you to go bananas :). We only want to make sure you have 'lite' work to do. Thanks for the review, Max!

Mariangela
Consulente (Italia)
Coaching e formazione professionale, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Assistenza ottima!

4,0 7 mesi fa

Commenti: L'assistenza di ML è stata pronta a risolvere un problema che avevo con l'account di una cliente e [CONTENUTO SENSIBILE]
ha accolto subito la mia richiesta risolvendo il problema in velocissimo tempo.

Aspetti positivi:

La facilità di configurazione e utilizzo

Aspetti negativi:

La mancanza di traduzione nella mia lingua originale, l'italiano, che in alcuni casi mi crea problemi con la comprensione delle voci.

Mario
Amministratore delegato (Italia)
Internet, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Newsletter professionali!

5,0 2 anni fa

Aspetti positivi:

Mailerlite e’ molto intuitivo e di facile utilizzo. L’interfaccia grafica è molto ben strutturata e si presenta pulita. Può essere utilizzato da chiunque, senza nessuna laurea in informatica.

Aspetti negativi:

Praticamente nulla ad essere sinceri. MailerLite è impeccabile!

Risposta di MailerLite

2 anni fa

We're feeling very proud of ourselves for getting such a great review. Thank you for taking the time to write this, Mario.

Marianna
personal trainer (Italia)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

ottimo

5,0 2 anni fa

Commenti: molto buona consiglio vivamente

Aspetti positivi:

rapporto qualità prezzo. servizio clienti

Aspetti negativi:

qualcosa mi risulta difficile da capire ma non sono molto pratica sto imparando ora

Risposta di MailerLite

2 anni fa

Hi Marianna, glad to have you part of the community. Feel free to reach out to our support team if there's any question we can help you out with.

Annalisa
Blogger (Italia)
Opere pubbliche, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Ottimo prodotto

5,0 2 mesi fa

Commenti: Ho creato un modulo di iscrizione alla newsletter e collegato un'automazione di mail in modo facile e funzionale, sono molto soddisfatta.

Aspetti positivi:

Facile da usare, molto personalizzabile e soprattutto un servizio di assistenza in chat che funziona e aiuta davvero con persone reali che rispondono non risposte vaghe preconfezionate. Consiglio assolutamente

Aspetti negativi:

Per ora mi piace tutto, forse ho trovato solo un pò di difficoltà perche uso elementor ma l'assistenza mi ha subito risolto

michela
coach (Italia)
Salute mentale, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

servizio clienti ottimo

5,0 11 mesi fa

Commenti: Mi trovo molto bene con questa piattaforma, è molto semplice ed intuitiva

Aspetti positivi:

Il servizio clienti è meraviglioso, sono cordiali e ti aiutano a risolvere i problemi in maniera veloce dandoti anche dei consigli

Aspetti negativi:

L'unica cosa che non mi piace molto è che la lingua italiana non c'è

Fabiola
Fabiola
Project Leader (Spagna)
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Good price-quality email software

5,0 mese scorso Nuova

Commenti: It has been good overall, i use it mainly because the price is very attractive for the quality I receive

Aspetti positivi:

I really like that it is very fast and easy to setup a new campaign. Also, you can save templates and reuse them whenever you want, helping you saving time

Aspetti negativi:

What i like the least is that you don’t hace may options to customize emails. The block templates are very strict and you have to use them.

Jade
Owner (USA)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Inexpensive and easy to get started with!

4,0 4 settimane fa Nuova

Commenti: I enjoyed Mailerlite, but as the number of subscribers I had grew, I decided to look for a mailing service that was more cost-effective.

Aspetti positivi:

Mailerlite seems like a great, starting tool for those on the smaller scale who are looking to send mass emails for marketing/business. I like that they have easy-to-use tools and features to get started without needing much instruction or tutorial.

Aspetti negativi:

The website was occasionally laggy for me and a lot of functions could possibly be condensed into fewer clicks.

Sammy
Owner (Canada)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Poor Deliverability Issues

3,0 2 settimane fa Nuova

Commenti: Poor. Now looking for another service and am willing to pay if it works

Aspetti positivi:

I signed up for Mailerlite due to its value compared to competitors but now I know why it is priced so low. It has some serious poor performance with deliverability. After I signed up and set everything up (after migrating from Mailchimp), I was warned by my mentor that this service was not reliable but I wanted to give it the benefit of the doubt. I was really wrong. I shouldn't have spent all this time trying to get it to work. Customer service is useless and does not even give you an ETA on when they will get back to you. You cannot get a refund once you've paid an annual plan even though you've encountered serious issues with reaching your subscribers. Hundreds of our subscribers have reached out to us in disappointment in not receiving our emails from our company launch. They were disheartened that they were not first to know even though they were signed up on our list. This was the whole point of collecting these emails, so we could notify them! But their emails did not even end up in spam - not sure where they ended up to be honest. Only 30% of our 5000 subscribers were reached and many disappointed customers, and lost revenue for us.

Aspetti negativi:

Terrible service, poor deliverability and no ability to get a refund

Gen
Company owner (UK)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Hats off to the tech team and support functions at MailerLite

5,0 3 mesi fa

Commenti: Having joined MailerLite - I am now the proud owner of ...1. an opt-in that attracts my Ideal Client and pops them on my email list, via a landing page2. a product that I'm selling directly out of Stripe via an integration with MailerLite that sends all sorts of wonderful automated emails 3. landing pages for an upcoming Masterclass that hopefully attracts my Ideal Client - I just feel very empowered and feel like I've elevated my business to a new level of automation which I didn't dream possible - because I am, as stated, a technophobe.My experience has been made even more positive because of the tech team support.

Aspetti positivi:

The thing I rate really extremely highly is the level of support. Despite my 'not' being on the most expensive tier, I have found the support team very responsive to cries for help via email - they acknowledge the email, they keep me in the loop and they do their best to resolve the issue. I find that super-helpful, bearing in mind I generally see myself as a technophobe who is challenged by 90% of technology software.I also, recently migrated to MailerLite having been with a chimp who I simply couldn't work with - I found him incomprehensible and seriously not-fit-for use by me, specifically, and probably many people of my generation and techno-comfort levels. All chimp work had to be outsourced which was extremely frustrating and time-consuming and left me feeling dis-empowered. I have, admittedly, had some challenges with MailerLite but on the whole it's super-navigable and easy to use, and the tech support really elevates it for me into being a really desirable product.

Aspetti negativi:

Hmmmm - I don't have enough to compare with and make meaningful input here.

Ashtyn
Social Media Manager/Content Creation (USA)
Sport, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

[sensitive content hidden] was AMAZING

4,0 mese scorso Nuova

Commenti: Overall, minus the challenges in the beginning, I would say my boss and I are very happy with what MailerLite has been able to provide.

Aspetti positivi:

To be honest I was very skeptical of MailerLite in the beginning. My boss and I were having far too many issues and we were unable to get ahold of ANYONE to help us with our issues. We were trying for weeks to get things figured out with no success. Luckily after a few trys we were able to come in contact with [sensitive content hidden] who helped us SO much and is the sole reason we were able to get things running. Truly cannot say enough good things about his service and help in the process of starting our newsletter.

Aspetti negativi:

I really enjoyed the Instagram embedding feature MailerLite used to have and I'm quite bummed it's no longer there. I also would recommend all customer service staff learn from [sensitive content hidden] in how to better help people.

Kaci
Owner (USA)
Coaching e formazione professionale, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Love MailerLite

5,0 2 mesi fa

Commenti: I love MailerLite, and what sets them apart from many other programs is its customer service. They ALWAYS respond within 5 minutes and are so helpful!! That alone is worth the money I pay for MailerLite. I also really enjoy how user friendly setting up automations and segments are as well.

Aspetti positivi:

I love the groups and automations inside MailerLite.

Aspetti negativi:

Some of the navigation could be a bit more user friendly. Like, I can't find where I update my default email settings for buttons and links. Stuff like that is hard to find.

Petra
Boss (Paesi Bassi)
Coaching e formazione professionale, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Should have moved sooner

5,0 2 mesi fa Nuova

Aspetti positivi:

MailerLite is chockablock full of features yet so easy to use. The groups, segmentation automation... all these scary-sounding things are so easy to set up. AND when I don't get it, the support team will explain it and fix it. They are champions.

Aspetti negativi:

Only thing missing for me is the ability for subscribers to update their email address. I heard that is coming though.

Jodi
Mindset & Happiness Coach (USA)
Media online, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Mailerlite is simple to use yet has all the powerful features to email, automate and nurture

5,0 2 mesi fa

Commenti: Creating and editing emails, landing pages and automations in minutes is my favorite part of using Mailerlite. I've also found the customer service to be a 5 star experience every time.

Aspetti positivi:

How simple it is to set up emails, landing pages and automations.

Aspetti negativi:

It's not what I like least, I simply have trouble understanding how to best utilize tags. In all fairness I haven't spent enough time trying to figure this feature out. The only other wish would be to have mailerlite integrate with more platforms vs having to set up and use Zapier. It would reduce costs and headaches all around.

Julie
Julie
Founder (USA)
Utente LinkedIn Verificato
Coaching e formazione professionale, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great way to connect with audience, automize and sell

5,0 3 settimane fa Nuova

Aspetti positivi:

I chose to use MailetLite because of the available functions under their free plan that I had to pay for at their competitors. I enjoy using Mailerlite because it is accessible, customizable, and it meets all my needs regarding the connection I want to foster with my audience.

Aspetti negativi:

One thing, I would have enjoy to be able to benefit free of charge the possibility to set up my own name domain for landing pages as it was available when I started with them.

Rishabh
Rishabh
Digital Marketing Specialist (India)
Utente LinkedIn Verificato
Risorse umane, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

MailerLite: The Reliable and Affordable Email Marketing Solution

5,0 mese scorso Nuova

Commenti: I have been using MailerLite for my email marketing needs for several years now and I can honestly say it has been a great experience. The interface is clean, user-friendly, and makes creating newsletters, emails, and campaigns incredibly easy. The drag-and-drop editor allows you to quickly create beautiful emails without needing any coding skills. The integration with other software tools like Google Analytics is seamless so you can measure the performance of your campaigns easily. The customer service provided by MailerLite is also excellent - In addition, segmentation functions additionally allow me to target specific groups within my subscriber list based on criteria such as age group or location ensuring each message sent out has a higher chance of achieving success from recipients who would be more likely interested in its contents than others not included in the segmented groupings don't receive it at all – this helps save time by eliminating unnecessary mass broadcasts that wouldn’t generate any returns anyway due large amounts irrelevant publics receiving said material ultimately leading towards more efficient use expenditure resources over prolonged periods of time being utilized since mailers set up correctly will then require no further maintenance beyond what minimal setup was done .

Aspetti positivi:

1. Easy to use and intuitive design with drag-and-drop email template builder 2. Comprehensive analytics tracking of campaigns, including click heatmaps 3. Ability to personalize content for individual subscribers 4. Support for A/B testing campaigns to optimize performance 5. Automation tools that make scheduling and segmenting a breeze 6. Powerful automation rules allow you to send custom messages based on subscriber behavior 7. Robust API allows for integration with other services or custom applications 8. Advanced segmentation capabilities so emails are more relevant 9. Geolocation targeting allows users to better understand their customers and target them accordingly

Aspetti negativi:

It offers seamless integration with other services such as Google Analytics and Salesforce, enabling users to track performance metrics in real time. With its robust automation capabilities and customizable templates, MailerLite provides powerful tools for creating engaging emails without the hassle of coding or design knowledge.

Margaret
Executive Director (USA)
Beneficenza, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Best Email Delivery Product

4,0 11 mesi fa

Commenti: We are able to deliver a lot of work to our subscribers easily and reliably. Whether we have time to preplan a piece, or need to push a message out quickly, we are always able to get this done easily through Mailerlite. The software is an asset to our work.

Aspetti positivi:

We were able to move from our other platform and set up on Mailerlite quickly, even though we have a low technical IQ. Very intuitive and a lot of great help articles and videos. However, when we are stumped, the chat support is excellent. Quick and immediate responses. Always helpful even when it is our error.

Aspetti negativi:

We would like more design flexibility for the emails, landing pages and websites. We do not have an html background, so rely on the prebuilt blocks and templates for most of our pieces. However, what is prebuilt is really good.

Risposta di MailerLite

11 mesi fa

Thank you for leaving such a thorough and helpful review for us, Margaret. We're glad to hear that it's been feeling intuitive setting up MailerLite and that we've been helpful when needed.

Konstantinos
DevOps Manager (Grecia)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

An excellent service.

5,0 7 mesi fa

Commenti: Amazing! Not only is it a reliable service overall, but it integrates with most popular platforms, and works very well. To make the experience even better, there is a friendly and knowledgeable support team to assist you quickly and conveniently should you need any questions answered.

Aspetti positivi:

It is easy to work with, and integrates well with most popular platforms.

Aspetti negativi:

The fact that there exist some bugs in the back end. Also the fact that due to this being a transitional period, there exist both an old and a new Mailerlite versions, which might create some confusion for daily users, both in terms of UI, and UX.

Kevin
EverythingAllTheTime (UK)
Editoria, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great mailing system

5,0 11 mesi fa

Commenti: A great overall package that's made a real difference to our scope and reach. Particularly helpful are the automation and modal options for signups. Great reporting too!

Aspetti positivi:

This is an easy-to-use, easy to setup, and easy to maintain system, that doesn't cost the earth for smaller businesses. Great set of features with easy mail construction tools, and some great visual features for better email appearances. Also has easy database management and personalisation tools.

Aspetti negativi:

Not much. Pruning and managing subs database is always painful, but not particularly more so in MaileLite. The builder is goog, but could do with some more specialist modules relevant to book publishers, perhaps.

Temima
Temima
Tech Strategist (Israele)
Utente LinkedIn Verificato
Ufficio del Direttore, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

My most-recommended software

5,0 6 mesi fa

Commenti: Overall, I am highly satisfied with the product and will continue recommending it.

Aspetti positivi:

MailerLite makes it so easy to get started with email marketing. They do make you jump through a few hoops to verify your account if you don't have a website, but that contributes to their high deliverability rate.Once your account is approved, you can import your subscribers and send a campaign in less than an hour. And their customer service is top-notch!

Aspetti negativi:

There are a few advanced features that MailerLite is missing, so if you will be relying heavily on evergreen funnels to fuel your business, I would not recommend MailerLite.

Mohammed
Field Manager (Ghana)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Allows you to automate your way all the way through to your marketing and outreach goals

5,0 2 anni fa

Commenti: My first experience with MailerLite for conducting academic research was a huge miss from the very start, and ended up being quite disappointing because the numbers we were getting were abysmal by all accounts. But as I later found out from subsequent projects I worked on, the problem was not from the system, but from us (the research team). Because we hadn't taken much time to explore the full range of features and how to adapt them to our specific needs, we ended up with a highly defective campaign that was doomed to fail. Ever since then, I have collaborated on over 15 different campaigns with MailerLite, and each of them were a huge success, with outcomes far exceeding our modest expectations.

Aspetti positivi:

The list management protocols work excellently to create a really clean database of the most useful contacts. Not only does this reduce the overall cost of running our campaigns, it also affects the outcome of our campaign impact assessment results. We no longer get to factor in dead weights in our computations, which used to come up really short and make us feel like we failing woefully. Until MailerLite cleaned it up and gave us true measures of our actual impact.

Aspetti negativi:

Some of the most advanced embedded tracking features are a bit intrusive and feel like an invasion of the privacy of our clients, even though they do end up providing us with very valuable insights on our campaigns and the market.

Risposta di MailerLite

2 anni fa

Hi Mohammed, thank you for sharing such a detailed experience with us. Should you have any other feedback, you can always mail us at [email protected] - we love to hear from our community.

Alison
Founder (USA)
Gestione formativa, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

MailerLite is the Chick-fil-a of the online space

5,0 anno scorso

Commenti: Best experience ever. Seriously.

Aspetti positivi:

Moving to MailerLite was one of the best decisions I ever made for my business. Having everything in one space – email, client management, landing pages, website – is SO convenient and saves me so much time and money. The integration between all of those features makes tracking customer engagement incredibly easy. The editor for landing pages, websites, automations, and emails is intuitive and full of great features. But what really impresses me, time and again, is the customer service. No one likes it when stuff glitches or they run into an issue, but I can say with 100% sincerity and honesty that I actually LOOK FORWARD to interacting with the MailerLite customer service team. They are quick to respond, easy to understand (not sure if they're all native English speakers, but they sure come across as such), clear in their instruction, and seemingly always in a good mood. It doesn't matter how frustrated I am with whatever issue I'm experiencing, I always leave a MailerLite customer service exchange with a smile on my face.

Aspetti negativi:

Occasionally the editor function gets a little temperamental and doesn't want to format text correctly.

Utente Verificato
Utente LinkedIn Verificato
Istruzione superiore, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Streamlined, Yet Powerful Tool for email Marketing Campaigns

5,0 9 mesi fa

Aspetti positivi:

I have used a number of competing email tracking programs and MailerLite is by far the most streamlined and easy to use I have come across. That said, it doesn't sacrifice any of the capability. I have run multiple email marketing campaigns with it (soliciting reviews for fiction novels and album releases) and was delighted with MailerLite's flexibility and power. It integrates seamlessly with Gmail (as well as other mail clients), giving users the power to imbed tracking on a per-message basis with the simple click of a toggle button. As my campaigns featured hundreds of individually customized email, the per-message tracking was critical. It pushed alerts when a message was opened or a link was clicked and provided useful statistical summaries of engagement on demand. I continue to use MailerLite any time I need to gage (and track) email engagement.

Aspetti negativi:

I have no complaints about MailerLite's functionality--it is easy to use, is full featured, and integrates well with other email apps. However, in order to disable the "this message is tracked by MailerLite" footer included in the message, users need to pay an annual subscription fee. Given how intrusive that message looks, I had no choice but to pay the fee. That said, the fee seemed reasonable given the power of the software.

Risposta di MailerLite

8 mesi fa

We're so glad to hear we cover all your needs with our features.

Peg
Author (USA)
Editoria, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

A Welcome Answer

5,0 8 mesi fa

Commenti: The best.

Aspetti positivi:

From the beginning MailerLite was easy to use, intuitive despite its comprehensive offerings. I didn't expect to be able to do so much, and switched anyway. And then came the surprise of how complete it was. I have had nothing but great experiences with support. The built-in explanations are thorough and clear, but live support is just an email and a few minutes ' wait away. I love MailerLite and just talked to a former colleague about it. He's in the process of switching from our old favorite. I don't think you can do better.

Aspetti negativi:

Strange to say, the biggest challenge was that I thought it was harder to use than I thought. Now that I'm just following my intuition, my best guess of what to do, I have no problems with it at all.