Recensioni su Booqable

Just the equipment management software I've been dreaming of

Commenti: Time savings and management. Simple as that.

Aspetti positivi:

Number 1 - Customer support. I've never dealt with a company who works with you on such a personal level and takes care of basically anything you ask for. These guys are true professionals. After that, its all still so great. The fact that I can manage my inventory, while also populating my website and show what equipment is available to rent saves me an insane amount of time. On top of that, it's integrated with quoting and invoicing. You work out of one database and are able to use it over multiple uses. It honestly couldn't be easier or time saving.

Aspetti negativi:

There aren't many issues that I have with this software. One of things I brought up was to have the calendar subscription for iCal or Google Calendar show not only the Reserved items, but also what items are Concepts. The built in calendar works great when you're on a computer. But when I need to use my mobile, I generally look to my Google Calendar to get a quick glance of whats going on. Going on all of that, a stand alone app would be great as well. These aren't really cons, just things that would improve the experience.

Used daily in my boutique rental business in the UK.

Commenti: Generally very good - 8/10. Everyone can always do better.

Aspetti positivi:

Inventory management and reservation management function. Customer often just place an enquiry and Booqable allows me to promote the enquiry to an order whilst managing my inventory at the same time.

Aspetti negativi:

They sometimes implement features which breaks something else. It's only happened a couple of times, but I feel they do do as rigorous testing in the dev/test environment as they should. I don't want to be stood with a customer, about to close an order and find I cannot perform a function on the system.

Alternative considerate: Rentman

Perché passare a Booqable: Rentman is really good, but it was a little more expensive than I wanted to pay at the time.

Non-Existent Customer Service

Commenti: I hate waiting 4+ hours for some bot to respond in an email that doesn't even answer my questions. Then I'm still stuck without an answer and lost time.

Aspetti positivi:

It's nice to have an online store, but it would be nicer if it all worked right.

Aspetti negativi:

There is no way to contact a person when you need help. Customer Service is definitely lacking and could use some improvements.

Our Experience with Booqable

Commenti: We are able to have customers reserve, book and pay on there own. Authorizing cards for security deposits and a calendar showing availability is great! Our experience has been been awesome. We can have an affordable rental website that our customers and us enjoy!

Aspetti positivi:

We have really enjoyed using booqable because of the simplicity of the website for the business owner. It is super easy for users to check availability and reserve our products.

Aspetti negativi:

Because the website feature is so new there are still small changes or kinks to work out.

Alternative considerate: Shopify

Perché passare a Booqable: Booqable was already set up and catered to business owners who were renting a product or service for a set amount of time. It's programed to book and reserve and very user friendly!

Turn Key Solutions

Commenti: I'm super happy that I've found Booqable, I plan on setting up a product that helps rental companies get to market fast with web, design + Booqable integrations.

Aspetti positivi:

I implemented booqable in less than a day and now my client's website can make them money.

Aspetti negativi:

Some of the settings were a little hard to find, but Support has been extremely helpful in getting me what I needed FAST.

Alternative considerate: Rentle

Perché passare a Booqable: The vast superiority of Booqable features, customization and learning videos.

Most intuitive rental software on the market

Aspetti positivi:

I love the ease of use, all the way from integrating the rental "shop" in your website to the back office where everything is laid out clearly.

Aspetti negativi:

For me as a beginning entrepreneur its pricetag is kinda steep

Alternative considerate: Yo!Rent

Perché passare a Booqable: The website and video tutorials persuaded me that, me as a beginning entrepreneur Booqable understandable and easy to use. And luckily it was!

Super flexible rental management

Commenti: Booqable solves our online booking, scheduling, inventory management, and payment processing fills our needs at a price that's affordable for our small business.

Aspetti positivi:

The product entry process, with the ability to define discounted bundles is a perfect fit for our pricing structure. And the flexibility that can be set up for discounts on multi-day rentals saves us from manually handling those bookings.

Aspetti negativi:

I can't cite any real cons yet for our use case. Looking forward to the introduction of new themes in the website builder besides the one built-in theme.

Booqable Helps us organize our rental business

Commenti: It has been a good experience as our business grows. We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.

Aspetti positivi:

I like the cloud application allowing us to use it anywhere on any device. We use it on iPads on the rental floor, laptops and desktops on our network. The tracking is good for knowing what gear is available or not. generating invoices, quotes, etc are very well done.

Aspetti negativi:

Needs much better integration for package creation. We offer items both individually and as part of a package with extremely high values ($100,000+ per package) and we need to be able to track every component of a package separately. We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software. This would be a big improvement. We also want it to have different levels of user interface. We don't need the rental prep techs to see pricing but want them to be able to check in and out gear.

Easy to use tool with carefully curated importand features

Aspetti positivi:

The fact that booqable allows you to reserve/pick an product without having to choose an individual serial number.

Aspetti negativi:

Not much but i would like to see booqable implement an defect and repair status

Booqable - Rental Software

Commenti: We have had a positive experience so far with Booqable - lots of great features such as barcoding (assigning, printing, scanning etc)It has made the ability to keep track of multiple items fairly easy, and with time, will only get better.

Aspetti positivi:

Booqable is a user friendly rental platform, allowing us to keep track of our stock, bookings, analyze data etc.It has regular updates to the system, improving with every update, making it easier to use, adding great new features.

Aspetti negativi:

Still some missing features, such as delivery scheduling, creating multiple orders for different hirers under a company and also missing the ability to send templated emails out of the mobile app.

Great equipment rental software for small shops

Commenti: Overall it's working out pretty well so far. The support team doesn't seem to be quite on my same business hours but they are very fast to respond during their hours.

Aspetti positivi:

Speed of the application is a high priority for me, I don't like waiting for software to "think". Booqable is pretty fast getting things done. Overall the software is pretty intuitive and while I do want more features I appreciate that Booqable does the basics very well. Some other softwares are so full of features it's difficult to get started and a lot of them you don't need or won't actually use in practice. It is able to handle my unique business hours of being open in the morning and the afternoon with a break in the middle of the day.

Aspetti negativi:

I'd like to have an actual card reader so I don't have to manually enter credit card information for each customer that walks in. I'd like to see more reporting built out so I can easily get better data on my businesses' operations.

Alternative considerate: Point of Rental Software e EZRentOut

Perché scegliere Booqable: Square couldn't handle tiered rental times. I could add variations on each item for different lengths of time but it was cumbersome and hard to change quotes over the phone for customers asking about renting multiple items at the same time. Square's software was also very often sluggish which drove me up the wall =)

Perché passare a Booqable: I'm a new business and I've had a slow start. My processes are pretty simple so I don't need a robust software system to manage teams and other aspects of my business. Booqable has a good balance of features vs cost that made it a pretty clear choice for me.

Perfect for a van rental agency! Just what we were looking for!

Commenti: We love Booqable! It has been extremely helpful! Way better than Google Calendar for the size of our fleet. If we could just get those things mentioned above implemented, we would love it that much more!

Aspetti positivi:

The calendar, inventory management/control, and scheduling is HUGE for us and extremely important to this business to manage our fleet. We were using Google Calendar before. That may be fine with 3 or 4 vans but not we have 14 and that was not a good fit anymore. I'm the new GM here. I found Booqable on my 2nd day on the job and we haven't looked back!

Aspetti negativi:

We love Booqable but we have noticed a few things that could really make a huge impact if they were implemented. Color coding - we would like to be able to change the colors on the calendar to mean different things for us.The stock number (1) within the colored strip on the calendar isn't helpful for us. If we could enter our own info such as the clients name and van choice that would be helpful.We have steps within our process that we would like to reflect on the calendar by a different colored box. For example: If we could start as a "draft" (with a specific color) which means someone has interest and has put a 48hr hold on a van. Then, a different color when a client signs a contract, and different color when a client has paid the invoice. When both are complete, at that point, go ahead and mark them as "Reserved". Also, a "draft" would need to remove a van from inventory. The problem that we're seeing is that a draft does not remove a van from inventory so it looks like we have a van available when odds are, it'll be booked. Right now, we are just using the calendar to view availability for each van rather than the "check availability" feature because those drafts do not remove inventory and they have not signed the contract or paid the invoice yet.

Eau Claire E-Bike Rental

Commenti: We needed to set up a website for our E-Bike rental service very quickly, and Booqable allowed us to do that. They offer a full website builder, or embeddable code snippets to place on your own website for people to choose the rental date, products, pricing tiers, etc. As a web developer, when I first got access to their trial version I knew right away that this is the platform we should choose. Their product design, craftsmanship, and attention to detail shows that it's made by professionals who care deeply about the customer experience.

Aspetti positivi:

As a web developer I appreciate how refined, well-designed, and easy-to-use Booqable's website dashboard system is. They thought of everything. There are settings to control every aspect of equipment rental that we could ever need. The system is intuitive to use out-of-the-box, I could figure out most of it on my own. And when I needed help, their support team has been responsive and helpful.

Aspetti negativi:

Promo code functionality is not offered on their basic pricing tier.

Alternative considerate: TimeTap, aReservation, Acuity Scheduling, Checkfront e FareHarbor

Perché passare a Booqable: Booqable's user interface is superior, they thought of everything. It's intuitive, powerful, well designed, and offers exactly what we need and more. FareHarbor was also good, but the deciding factor was that Booqable offered a free trial to get in and start using it.

Exactly what rental software should be

Aspetti positivi:

I tried a different rental booking software first and was surprised by how difficult it was to use. Switching to Booqable was a great relief. It's very user-friendly, and it accomplishes all the necessary tasks without over-complicating anything. It's easy to input inventory, easy for the customer to browse and make reservations, and easy on the back end to track the rental stages. I really appreciate that they will pause the subscription during the off-season, while still allowing customers to browse and book.

Aspetti negativi:

Equipment rentals are a very small part of my retail business, and I technically could handle the tracking with a spreadsheet. I use Booqable because it keeps my time spent on rentals to a minimum. I would prefer to pay a percentage of sales to use the software, or some combination of a small monthly fee and percent of sales. The currently monthly fee is do-able, and will be fine if I grow that part of the business.

Booqable is User Friendly

Commenti: We love the Booqable online store as the online store allows customers to reserve the items online which cuts down the time spent on the phone taking orders.

Aspetti positivi:

The software is easy to use especially the online store, inventory management and invoicing. The online store is easy to set up and integrated easily with the inventory management system within Booqable.

Aspetti negativi:

Transferring my Quicken database to the Booqable database is something I find challenging to do.

Alternative considerate: Goodshuffle Pro

Perché scegliere Booqable: We switched from Quicken because the software did not offer inventory management and online store presence.

Software precedente: Quicken

Perché passare a Booqable: The price point was affordable

Brilliant rental software paired with unprecedented support (it's like magic).

Commenti: Faster processing of rental orders and good integration with our website

Aspetti positivi:

Booqable's rental software is intuitive, powerful and very fast. Being a browser based system running on the AWS cloud makes it secure and work smoothly, no matter from where we are using it. Planning a rental, printing a rental agreement in front of a client or creating an invoice is just a matter of a few clicks. The modern UI of the program makes it really easy to understand and use. Our associates had a grip on the system in a matter of hours. Barcode scanning to select a client and to start and stop rental items is a must for us, and Booqable supports it very well. Our company manages over 1700 unique rental products within Booqable, and we have not had a single outage until now. The calendar function also offers a very easy method to check when products are available or rented out and by whom. This is also the only system we found with good online booking integration. Most of our clients use our website to choose the products online, so this feature is essential. The Booqable support team around Arjen and Herman truly are masters of customer support. When ever we had a comment, question or needed help we received an answer in a matter of seconds. It's just great when you have a dedicated support agent with absolute knowledge, that knows your business and your story. I would recommend this Service to anyone wanting a simple but powerful rental tracking solution.

Aspetti negativi:

Specific to our unique business segment, we are still missing a few extra features. These include reports, warehousing locations and package building. We are confident that these features will follow as part of the ongoing development of the system and the Booqable team have assured us that they will be available shortly.

So glad I switched !

Commenti: I switched to Booqable to save some money. Our last software system was more expensive and only allowed for a certain amount of inventory. I needed to add inventory to our business and this was going to increase the price. I am so glad I found Booqable. It is so affordable and even thought it is missing a couple of features compared to the other site I actually prefer it overall and for less money!!!

Aspetti positivi:

It is pleasing to the eye and easy to use. It does everything that I need it to do at an affordable price. My business is seasonal so I also like the fact that you can put your account on hold in the off season.

Aspetti negativi:

It would be great if there was a way to add a damage waiver option that was a percentage of the order total and easy to remove if the customer didn’t want to pay it. Right now I have it set up as a tax which works but if they don’t want to apply it to their order it is a little annoying to remove. They also cannot do it themselves from the online store. I also wish Booqable would calculate the travel fee, however it is simple to add a line to the quote for this I just have to calculate it myself. This also isn’t added when customers order online and I have to add it for them.

Alternative considerate: InflatableOffice

Perché scegliere Booqable: To save money.

Perché passare a Booqable: Price and they way it looks.

The Best Rental Software I could find in the internet

Commenti: In 2021 I worked alone from home renting cameras and lenses and used to control everything with simple spreadsheets and calendars. It was crazy and every week I was commiting mistakes and duplicating bookings. I frequently apologized to my customers.After trying some rental solutions I met Booqable and I loved it! Booqable solved everything, plus it was beautifully designed. I really liked it.Free from mistakes, I was able to grow my company professionally. Only in 9 months using Booqable we tripled our revenue. We sure couldn't do it without Booqable. Today we are one of the biggest rental camera business in my city, looking forward to conquer other cities.

Aspetti positivi:

The developers really understand the main concerns of a Rental Business. It seems they run a real Rental Business and keep developing the plataform for their own needs, evolving each month with new features as the IT world evolves as well.The top reasons why I choose Booqable:- Create my own Pricing rules, structures and Product Bundles- Allow Online Booking with Real-time availability, Online Checkout and integration with Payment Platform- Recently, they added a Website Builder module which improves our SEO strategies.

Aspetti negativi:

In 8 months using Booqable I got some software bugs. It's annoying, but I understand no software has a perfect code. I used to be a programmer. Good thing is: the team answers our messages very quickly, so we always feel safe.

A Stellar Solution for Small Businesses with Excellent Support and User-Friendly Mobile Ap

Commenti: In conclusion, Booqable is a five-star solution that has greatly benefited my small business over the past three years. The outstanding customer support, affordability, and user-friendly mobile app have made managing reservations and overseeing operations much more streamlined. Whether you prefer the desktop version or opt for the mobile app, Booqable offers a comprehensive and reliable solution for small businesses. I highly recommend Booqable to any small business owner looking for a rental management system with excellent support and a user-friendly mobile experience.

Aspetti positivi:

affordability, easy to use, the help system with instruction videos, support

Aspetti negativi:

I don't want it to become more complex, but would like more pricing flexibility,

Alternative considerate: Rentle

Perché passare a Booqable: flexibility and affordability

Best customer service and easy to use!

Commenti: It is great and would highly recommend it! Well priced for the functionality, genuine customer service and easy to use. It's also the sort of place I'd like to work if I was in the right country :)

Aspetti positivi:

1. It just works and is easy/intuitive to use 2. Integrates seamlessly with Weebly website 3. The customer service is best in class, the chat is right there, and it's a handful of knowledgeable and helpful team members who are there often instantly or within a few hours with a personalised response. you're really chatting with someone with a vested interest in the business and get to know them by name. Oh and they actually help fixing the issue too, most of the time :) 4. Regular software updates that actually make a difference, based on customer feedback

Aspetti negativi:

There are some glitches and business rules that doesn't quite suit how we work, especially around quoting and invoice creation. I'd like a bit more flexibility here. Would like to see integration with other website providers too, as I picked Weebly only because it worked so well with Booqable (and it really does), but now I'm subject to the functionality in Weebly. It would also be good with add on packs for reporting, analytics or other functionality for smaller businesses without needing to upgrade to fullblown corporate membership. I'm a small business but have a lot going on, but can't justify going to the upper pricing to get the bundles and other extras.

Affordable Solution with Webstore, Barcodes & Very Cool to Use

Commenti: My experience has been excellent from setting it up, to processing orders & the service team is very responsive.

Aspetti positivi:

Online store was a must. There's very few affordable packages that do this so that really narrowed the field which is surprising because it's 2020 not 2005. It's very easy to use, looks modern, is easy to read & works the way you expect. Barcoding is a great feature. The Pro subscription has unlimited products & 5 users which is just right for our company. My warehouse manager loves it too. Support has been excellent & I was able to integrate it with my Wordpress site.

Aspetti negativi:

The only minor thing was that I was limited in what fields I could import & can't modify products in bulk but that's only an issue when you first set it up.

Booqable is essential for my small business

Aspetti positivi:

Booqable is an essential product / tool for my (small) event hire business located on Waiheke Island, NZ. It has made the customer ordering process and inventory management of my stock seamless from the initial customer interaction to delivery. Customers can order directly through my website where booqable sits in the backend, I then check inventory levels, and confirm back to them with a quote from the system. I get a lot of last minute orders so it is essential that I know how much stock I have on hand at any one time. The documents produced by booqable are very professional and elevate the look of my small business. I couldn't run my business without it!

Aspetti negativi:

I use Xero for billing and all accounting functions, so it would be great if booqable orders could be fed into Xero for billing. It would save some double inputting.

Incomplete

Commenti: I am in Canada. Booqable is in the Netherlands. If you are not online with them by 10am, it is the end of the day for them and you wait for the next day. I asked about this and was told it was a small team and be patient. Some chat inquiries, even during the normal business hours for them, can take a hours to get a reply. It seems to me that they either have too few people for the business they have, or there are too many issues with the app and everyone needs support all the time. In the end, after months of work, I had to cancel and start again with another app.

Aspetti positivi:

The idea of what this software can do is appealing.. it seems to include all the features needed for a clean integration with Shopify, for example. The online booking and payment capture is slick and simple.

Aspetti negativi:

Unfortunately, this app is simply not fully functional, and the discovery of that came at a very high price. My application involved listing products for rent, setting up the pricing, time frames, images, descriptions, etc. Then it went live, and only then (3 months of work) did I learn that the client interface is incomplete, and does not work. Essentially, each online order would need to be manually edited and reworked, so the value of the automation is completely lost. Clients cannot create an account, and I cannot therefore define their deposit parameters, or any parameters. This means your best clients are subject to the same strict rules that your first-time clients are, and there is no way around it. I was told that updates are in the works, but I asked why these features would appear in the app if in reality they were not operational. The reply is that we are working on it... next year, it should be better. Next year? Show me a business that pays full rate, gets partial service, and is prepared to just hang on to "next year" as the time frame for completion...

Software that grows with your business

Commenti: Very good customer service, intuitive for staff to use and we love the new mobile app as we work a lot outside! I recommend Booqable all the time to other small business owners looking for similar solutions.

Aspetti positivi:

It is continuously improving, both in usability and new features.

Aspetti negativi:

I would like to be able to use it for my other business - and I'm sure I will in future if the feature set keeps growing!

Excellent Rental/Hire Software. Highly Recommended

Commenti: We've been trying out many different types of equipment shire software over the last two years, but have settled for Booqable because the software, pricing, features, and customer support are superior to other software out there. Plus Booqable is progressive, modern, and stylish and they clearly love their work, something we can relate to as a business with similar values.

Aspetti positivi:

Excellent features; beautiful UI layouts and options; new website designer; all manner of options to build an excellent equipment or service hire website. Customer service form the team at Booqable is excellent, real and high quality.

Aspetti negativi:

None!About a year ago, the pricing and features were a bit clunky, for example, we wanted to use a subdomain for our equipment hire website but needed to purchase the highest plan in order to get that option, and then we got a bunch of options we didn't really need either. And some features were missing. Something clicked at Booqable in the last six months or so and recently they've put together a very competitive and well throughout pricing plan that is excellent for value with features and well thought out.