Recensioni su Sage Business Cloud Accounting

Informazioni su Sage Business Cloud Accounting

Sage | Accounting è una soluzione di contabilità online semplice ma potente progettata per i titolari di piccole imprese.

Ulteriori informazioni su Sage Business Cloud Accounting

Aspetti positivi:

Lots of companies use it, left taskbar is good.

Aspetti negativi:

In the end I had to make the decision to let it go or loose my productivity.

Valutazioni di Sage Business Cloud Accounting

Punteggio medio

Facilità d'uso
4,0
Servizio clienti
3,9
Caratteristiche
4,0
Rapporto qualità-prezzo
3,9

Lo consiglieresti?

7,4/10

Sage Business Cloud Accounting ha una valutazione complessiva di 4,1 stelle su 5, calcolata sulla base di 281 recensioni degli utenti di Capterra.

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Filtra le recensioni (281)

Magdalene
Magdalene
Director (Sudafrica)
Utente LinkedIn Verificato
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Sage Business Cloud - Cannot Do Business Without It

5,0 4 anni fa

Aspetti positivi:

I love the fact that my clients and I can share the same system in different locations. It also has an app that I can use on the go for invoicing and quotes.

Aspetti negativi:

Currently, I don't have any grips with the system.

Andy
Director (UK)
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

A good all round accounting product, good integration, but pricey as the users increase

4,0 6 mesi fa

Commenti: We replaced Sage50 with Sage200, and also Sap B1 was migrated to Sage200, with the help of Sage partners at TN4 this was a relatively pain free migration in all cases, and they all worked well to meet our timescales and requirements, as well as helping us find other partners to integrate Sage200 with other related solutions such as barcode scanning, shipping, and MRP solutions that are not in Sage out of the box.

Aspetti positivi:

This software does everything a small, medium or relatively large sized business would need. The backend database is SQL server, so it's fast and well structured, and we found lots of modules and external products integrate well with it.

Aspetti negativi:

Implementation and training needed external consultants to do it at scale and at speed. The licence model is per user, so as soon as you start adding quite a few employees the cost of running the software gets rather pricey, though it's comparable to SAP B1 for example. We used our own servers to host the application and database, and although it's called "cloud" it's really not, but perhaps in the future.

Victoria
Business Owner And Senior Bookkeeper (UK)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Why Sage Business Cloud Accounting Is the Best Solution For Independent Bookkeepers

5,0 mese scorso Nuova

Commenti: Sage Cloud Based Accounting - runs not only our own business, its client structure and management thereof, it forms a key central hub from where we can deploy the various other Sage functions we use for our clients be that accounting functions, CIS, Payroll, year end accounts, VAT etc. Put in concise words - one log on - one hub - everything contained within it. It liberally is a one stop solution for a bookkeeping or accounting practice of any size.

Aspetti positivi:

Sage provides a one stop cloud based solution with the power to tackle the most complex clients and the ease of use to mean that using it is not a chore - its well laid out, graphically pleasing and the menus have a logical and intuitive structure - it is easy to gain proficiency in its use and deployment and its advanced functionality is attainable without too much head scratching. Customer service is world class - and support features such as Sage University and Sage Champions are second to none - all in all its a mid-price point software package that does it all as well as anyone and often a great deal better backed than any of the competition, and it is backed up by the best aftermarket support package, customer service structure in the marketplace - with Sage you are never alone - they back you 100% in supporting you and your business and that alone is priceless in this day and age. Put simply - Sage is pivotal to our success and without them we could not do what we do.

Aspetti negativi:

No - I say no because Sage are good enough to listen to improvement suggestions from end users, log them and incorporate the key ones in their roadmap - again the transparency of Sage and the inclusivity means that any teething problems are documented and supported until they are untimely resolved.

Johan
Director (Sudafrica)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Sage One - Good for a Chicken Farmer in Zimbabwe

1,0 mese scorso Nuova

Commenti: No comment, as it was developed by Pastel and not a lot of effort was placed in developing a descent accounting platform.

Aspetti positivi:

Sage is very cheap, but with it comes a entry level accounting platform. Definately not a Rolls Royce like Microsoft Business Central.

Aspetti negativi:

Uploading and deleting items and customers and suppliers. Very entry level. This product does not come close to Business Central. Sage is more an accounting platform for third world countries.

Angie
Centre Manager (UK)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Excellent value and functionality for small non-profits

5,0 2 mesi fa

Commenti: We are a small non-profit and had hoped that Sage Accounting would reduce the time taken inputting data, and improve the quality of our financial information. The software has saved us at least 2 days work every month.

Aspetti positivi:

Very easy to use, so perfect for users with limited financial knowledge. Linked bank accounts make month end bank reconciations quick and accurate, saving a lot of time.

Aspetti negativi:

The reporting section is not ideal for us, but still very useful.

Audrey
Owner/operator (Canada)
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

I really wanted this to work

3,0 2 anni fa

Commenti: Unfortunately my experience was poor. I loved their desktop program and really wanted to love their cloud solution just as much.

Aspetti positivi:

I love cloud solutions and the reports from this would have been nice.

Aspetti negativi:

I was hit with what seemed like every road block as I tried to switch from my Sage Desktop program into their cloud program. Customer Support was lacking and I ended up joining a Facebook support group of other accountant/bookkeepers making a similar switch. In the end I had to make the decision to let it go or loose my productivity.

marie
office manager (UK)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

SAge Cloud Accounting

4,0 settimana scorsa Nuova

Commenti: We really like Sage business cloud and have the payroll too which is good that its all in one place,

Aspetti positivi:

We moved from Sage 50 accounts to Sage one around 2 years ago when a member of the team left and it has been beneficial as we can log in no matter where we are and complete our work. It is also very easy to use and quick to train other people on.

Aspetti negativi:

There is still work that needs improved and coming from Sage 50 that had alot of reports and functions it is hard to not have them.

Sasha
Accountant (UK)
Contabilità, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

5 Star Product

5,0 settimana scorsa Nuova

Commenti: I really love Sage Cloud, it is a great piece of software which supports how the industry is moving forward.

Aspetti positivi:

I love how I can connect to Sage from anywhere and manage my client's accounts.

Aspetti negativi:

I still feel that there are a lot of functions that were available on the desktop version that are not on the cloud version.

Nicola
Director (UK)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Fantastic product and support

5,0 mese scorso Nuova

Commenti: Excellent. I haven't had any major issues and my Accounts manager is fantastic!

Aspetti positivi:

Sage Cloud is very easy to use for people who aren't Accountants. It's simple lay out makes it easy to train clients in person, video calling or even on the phone.

Aspetti negativi:

The inability to split bank payments into different nominal catogeries.

Kirsty
Finance manager (UK)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Sage is easy to set up and use for day to day accounting

4,0 2 mesi fa Nuova

Aspetti positivi:

Using inputting of invoices for both customers and suppliers makes doing the VAT easier

Aspetti negativi:

We have not used the mobile expenses function

Eugenio
Professor (Spagna)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

a tool to trust if there is budget for it

4,0 2 anni fa

Commenti: very good, all the accounting department can work with it.

Aspetti positivi:

the robustness of the software, it does not save locally any file, is connecting to the server for every query.

Aspetti negativi:

the price is very high, the company need to be bigger to be able to pay this software, the customer service is not very good in the it section, they are accountants.

Kerry
Director (UK)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Sage review

5,0 11 mesi fa

Aspetti positivi:

From AutoEntry to sage accounting to sage final accounts. I like the bank feed within sage accounting - all time saving.

Aspetti negativi:

Bulk nominal changes would be a good addition. Otherwise I have to go into each individual invoice

Risposta di Sage

10 mesi fa

Hi Kerry, Thanks for the great feedback and glad you're loving your accounting product. Very best wishes Sage

Vishal
Manager (Trinidad e Tobago)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Can definitely Work with IT!!!!!

4,0 3 anni fa

Commenti: Ability to meet the objectives of the finance department and make the workflow alot easier in terms of maximizing the efficiency

Aspetti positivi:

The ability to integrate with other Sage solutions was great. We had some other 3rd party solutions which needed to be integrated and the ISV already had integration points available

Aspetti negativi:

The price was a little off but we if you need the solution its worth the extra cost

Michelle
Director (Sudafrica)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Easy to use

5,0 3 anni fa

Commenti: I love the fact that the product integrates with other products such as payroll.

Aspetti positivi:

I loved the fact that for the most part everything seemed extremely easy to use. I did run into a few issues, but I found the support staff were extremely helpful. I would like to point ou that I am not an accountant by trade and give my books to a qualified accountant at the end of each year. This product served that purpose entirely.

Aspetti negativi:

The bank statements duplicated on one of the imports, but to be honest Im not sure if I did something wrong.

Paul
Managing Director (UK)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A solid accounts package. Many useful features allowing simple accounting for small businesses.

4,0 5 anni fa

Aspetti positivi:

It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple. Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data. VAT filing and reports can be done instantly and sent directly to HMRC. Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

Aspetti negativi:

If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform. The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

Cathy
Cathy
Office Manager (USA)
Industria mineraria, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Simple to learn, gives you great data

4,0 3 anni fa

Commenti: I started a new job and I was up and running on invoicing at the end of the week, by week two I was able to post cash. It did take a little bit of time to familiarize myself the reports and with the general ledger. When I covered accounts payable it was also very intuitive. One of the most intuitive computer systems I have worked with ever.

Aspetti positivi:

The company I got a job with a few years ago used Sage, I was apprehensive about learning a new computer system but Sage was easy. It was intuitive if you have a little experience and accounting knowledge. It gives very great reports and gives you a lot of basic detail. I like.the fact that you can drill down to give various information.

Aspetti negativi:

There were a few times that I wish there was an online help to explain a few questions. There are a lot of reports and I feel like you may have to look at several reports to pull some advanced details.

Matthew
Owner (UK)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Abysmal software and customer service experience

2,0 4 anni fa

Commenti: It appears as though Sage panicked when Xero and other cloud providers appeared in their market and so they rushed out a poor bit of software. They haven't developed it and so it is a long way behind its competitors, with basic functionality missing and a poor user interface. I have also had several problems with basic features (link the bank feed) which they have no idea how to resolve. The customer support experience is also the slowest and most painful experience I have ever come across from a SaaS provider. It is telling that they are slashing their prices at the same time Xero is able to raise theirs!

Aspetti positivi:

The only two good parts of the software are the discounted price and it clearly shows you how long until the end of your VAT period.

Aspetti negativi:

Unreliable Very little development in the 6 years I have used it Slow to do basic tasks The interface isn't user-friendly There is no way to take a back up your data The customer service is slow - typical experience is 20+ min wait for live chat, no response to emails and 15+ wait for phone support (on a premium rate number)

Aaron
Account Manager ()
Consulenza manageriale, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Comparable Systems Cost Much, Much More

5,0 7 anni fa

Commenti: Built on the Salesforce platform so it can handle any number of users. Sage has initially targeted the small business segment with Live, however it is just as good for mid-market or enterprise. Consider the following features: Capable of handling 1-1000+ users.
SAAS (hosted and browser-based) so no software to install. No server needed.
Multi-Company consolidation
Inter-Company transactions
Dimensional accounting
Multi-Currency
Multi-Language
Purchase Requisition/Approvals and Workflow
Easy setup but can be configured as complex as you want, it's a very open database if you choose to use it that way
Open API, integrates with many other web-based apps
Well integrated with SalesForce
Tablet and iPhone/Android apps
These types of features are typically only available in enterprise level software like Intacct, Acumatica, Financial Force, X3, NetSuite, Oracle or SAP. You won't find this in Quickbooks, Freshbooks, Xero, Sage 50 or any other entry-level system. There's always been Microsoft Dynamics, Sage 100/300/500, Epicor, Infor and others, but those aren't true cloud based/browser based systems, nor are they inexpensive. What's unique about Sage Live is that they've priced it to be affordable for most companies - starts at monthly for 2 users and 1 company. 2 users and 100 companies is only $$$d/month. That is ridiculously less expensive than the other enterprise level systems out there. You can certainly use Sage Live as a small business, but the nice thing is that as you grow you can stay on the same system and not feel the need to change. If you are a mid-sized or large company, you owe it to yourself to take a look at Live before you make a decision on spending lots more money for perhaps the same thing.

Aspetti negativi:

It has only been around for 3 years, so it's not as fully developed as some more mature offerings out there. They are adding new stuff all the time but you might find some features missing that you are used to.

Dillwyen
owner (Sudafrica)
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Good product BAD after service

4,0 11 mesi fa

Commenti: Great software until you encounter problems. Then it becomes useless because of the lack of support.

Aspetti positivi:

Easy to use... when it is working. Interface very modern and quick to jump between the menus.

Aspetti negativi:

No after sales. Lots of departments passing the buck. Any software is only as good as their support.

Risposta di Sage

10 mesi fa

Thanks for the feedback Dillwyen, We'll pass on your review to our customer services department. Should you have any further issues with after sales support, please visit this link: https://my.sage.co.uk/public/help.aspx#/customer/support/accounts/hub/accounting-migration-post-migration/guides This is the first port of call which will hopefully answer any questions you might have before having to call our customer services team. Very best wishes Sage

Tarryn
Owner (USA)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Good solution for the small business owner

4,0 4 anni fa

Aspetti positivi:

It is fairly easy to use. It provides the basic needs of small business owners. Helps me with their tax prep needs

Aspetti negativi:

Navigation through the product isn't seamless

Sonny
IT Specialist (USA)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Does accounting as it should be

4,0 2 anni fa

Commenti: Easy enough to use.

Aspetti positivi:

As an online accounting system (enterprise) it does what any company and industry would need. You can configure it based on your company processes, but the reason you would want to use this, is that they have streamlined the process that you can adapt to, instead of the other way around. Why re-invent the wheel?

Aspetti negativi:

Too proprietary. You must go through their accredited vendors to do most of the modifications and reports, unless you train and really go deep.

weston
Ceo (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

On the Wright path

5,0 5 anni fa

Commenti: Well if you have clients like I do it will make your life easier and more organized

Aspetti positivi:

I first had this software when it was peach tree. It has a ton of features more then you will ever need with the ability to back everything up.

Aspetti negativi:

It takes time to learn there is so much. I would start using this software has soon had you can. I started using it in the middle of my second year of business back in 2014 and it time some time inputting data but once it's there this software made my life a breeze but you will need to take time to set it up

Zolani
Business Owner (Sudafrica)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Sage Business Cloud

4,0 2 anni fa

Commenti: It is great. During the lockdown period it has carried us.

Aspetti positivi:

It's on cloud, you can access it anywhere. Hardly experience downtime. We were informed when the system was down. They were busy with upgrades. It has very good and user friendly, built-in reports. I also liked the bank integration by linking sage to the bank and upload seemlessly. Customer invoices can be emailed directly and there is an email report.

Aspetti negativi:

There is no hard close. Even it the period is closed, you can go back and reopen and make changes. This compromise data integrity.

James
Managing Director (UK)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

We've used SageOne Accounting (and it's predecessor) for many years - love it!

5,0 5 anni fa

Aspetti positivi:

We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.

Aspetti negativi:

To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.

Andrew
Director (UK)
, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Sage has made a big improvement on managing our accounts

5,0 5 anni fa

Commenti: Improved recording of accounts and better organisation of data.
Ability to generate reports and forecasts.

Aspetti positivi:

As a small business this has helped us to manage our both payroll and accounts. The initial motivator to look at online packages was for auto-enrolment. Having used the accounting package as well it's helped us to organise our accounts better and it is a lot easier to get information and reports from it. The technical support either via self help, web chat and telephone is excellent. I've made a few mistakes initially and these were easily resolved with support line help.

Aspetti negativi:

This will be common to all packages. I now feel that using this software is making us do some tasks that our accountant used to do. Unfortunately I feel that some of this relies on a bit of an understanding of accountancy principles that I didn't have. I needed the support to help explain this and how to find some options. Once done though it's easy to find again.