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Informazioni su Printlogic

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Aspetti positivi:

Yes like the integration to Xero particularly.

Aspetti negativi:

As with anything else, the learning curve was the most difficult.

Valutazioni di Printlogic

Punteggio medio

Facilità d'uso
4,4
Servizio clienti
4,6
Caratteristiche
4,3
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

8,7/ 10

Printlogic ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 195 recensioni degli utenti di Capterra.

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Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (195)

Patrick
Patrick
President (Canada)
Utente LinkedIn Verificato
Stampa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Printlogic - Great value and amazing support

4,0 2 anni fa

Commenti: Our overall experience has been a great one. From the onboarding call(s) to the training sessions, [SENSITIVE CONTENT], and all the developers have done an amazing job of getting us set up and making it clear that they will customize as many options as possible to set things up the way we like it. We are still somewhat evaluating the software and haven't fully committed to it, but I'm confident that we can make the complete switch to PrintLogic and use it as our main MIS software to help the company run smoother.

Aspetti positivi:

The overall design of the app is nice and clean. There is a ton of customization available and the team at PrintLogic has been unbelievable in terms of support and are always quick to respond. I have yet to see this level of service with any other company, especially not when it comes to software. They are constantly adding new features and it is clear that they truly value their customers and what they are looking for. They are quite adamant about customizing everything so that it meets our needs, despite the smaller size of our company.

Aspetti negativi:

There are a lot of features related to offset/litho printing that do not relate to our (Mostly wide-format vinyl/sign printing) industry, and some features & wording are not required or useful. I understand that this software is geared towards several different printing industries but it would be nice to have the option to remove all features and wording related to offset/litho printing. There are some quirks when it comes to material calculations but we're still in the early stages of setting it up and user error is usually the cause for most of our confusion. Exporting the data so it can be brought into Quickbooks Desktop has been a bit confusing, but I'm confident that we can get it sorted out. Direct integration with QBD would be nice but I understand they can't possibly cover all the possible integrations that clients might need.

Deborah
Director (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

PRINTLOGIC REVIEW

5,0 4 mesi fa

Commenti: I have found the programme very easy to use. It exports the invoices into Sage, which helps with time management for our book keeper and eliminates the mistakes from manual entry. The reports are invaluable for marketing, so sales can see chase up quotes that have not been taken up, and chase clients who have not ordered for a certain period of time.

Aspetti positivi:

It is easy to use, generates many reports to aid with the running of the business and you can have bespoke reports created.. We have had one created we use at the end of the month showing all the jobs that have not yet been invoiced to ensure we invoice all the jobs we have produced that month.

Aspetti negativi:

When you amend a small item of a quote you are working on it changes everything and can adjust the price that you had worked out completely. You can work around this, but need to be aware of it.

Andy
Head of Print and Distribution (UK)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

[sensitive content hidden] , inconsistent customer support

3,0 12 mesi fa

Commenti: I inherited this when taking over the department. It would not have been my first choice. I have found the estimating function very good. Importing data is a minefield. Every support agent has their own 'variations' of import templates. It's a painful, slow process.

Aspetti positivi:

Speed of estimating once initially set up

Aspetti negativi:

Inconsistency of customer support and the level of 'self serving' needed.

Justin
Managing Director (Irlanda)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Just Print

4,0 3 mesi fa

Commenti: Overall experience is pretty good. Printlogic is a great tool for printers to be able to have a good handle on orders & where things are at.

Aspetti positivi:

Great for keeping track of customers in general.... orders, invoiced, quotes etc. Trying to utilise a bit more.

Aspetti negativi:

We find it glitchy at times. Strange things happen for no reason what so ever. Recently we have been having issues with text duplicating in orders & page 3 production sheet. We have to refill out all the pages adding unnecessary time to processing & it can be quite frustrating.

MARTIN
MD (Irlanda)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Snap Limerick Review

4,0 7 mesi fa

Aspetti positivi:

Ease use for manual quotes. Ease of implementation

Aspetti negativi:

Difficulty in setting up costed quotes Poor ability to customise reports Restricted WIP reporting options Weak CRM functionality Online Ordering portal clumsy & restricted More options for customer to customise elements would be useful

John
Ownet (Irlanda)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Gghhhhhhhhh

4,0 12 mesi fa

Commenti: Good mostly freezing and losing current files is a big issue an auto back up would be good

Aspetti positivi:

Ease of use all the time the rest is to make up the space

Aspetti negativi:

Making changes customisation contacting the team

Sam
Business Director (UK)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A saviour to our print business

5,0 anno scorso

Commenti: The business has experienced significant turnover growth. We can actively pursue outstanding invoices, and our sales team is empowered to follow up on quotations.

Aspetti positivi:

We employ PrintLogic as an integral tool within our accounting operations, utilising it for managing outstanding invoices and generating new ones. Additionally, PrintLogic facilitates the quoting process to present clients with pricing information seamlessly, a capability accessible to all members of our staff. Subsequently, our sales team leverages the platform to follow up on pending quotes and pursue outstanding payments. This consolidation of functionality allows for a cohesive collaboration across all departments within our organisation.One of the standout features we appreciate about PrintLogic is its ability to provide insights into our top paying customers, among other valuable data. This platform not only empowers us to generate comprehensive sales reports but also maintains a comprehensive client database, thereby serving as a valuable resource for our sales team.

Aspetti negativi:

We have found no drawbacks to the product; it operates seamlessly.

Mark
Director (Irlanda)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Management System

5,0 anno scorso

Commenti: Very good. Coming from Tharstern most operations are seemless.

Aspetti positivi:

Works well when responding to customers.

Aspetti negativi:

Wide format estimating - but maybe because its not properly set up?

Ryan
General Manager (USA)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Printlogic: Overall Great Print Management Software for Small Business

4,0 2 anni fa

Commenti: Overall, Printlogic is integral to our business. It helps us keep organized and manage projects, estimates and billing.

Aspetti positivi:

Relatively inexpensive for team use, relatively low learning curve, browser based, responsive support staff

Aspetti negativi:

There are certain features that could be improved on, most of all the production manager could be tweaked to be more user friendly. While many things have customization options, more could be added on front end, rather than requiring support staff to implement. Client facing documents (statements, invoices, estimates) could use a facelift and more customization options.

Graham
Print Manager (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Brilliant

5,0 anno scorso

Commenti: Excellent customer service, Just a phone call away if you get stuck

Aspetti positivi:

Ease of use and the ability to track Jobs and quotes at the click of a mouse

Aspetti negativi:

I was unable to think of one , as fas as i am concerned it does what it say's on the tin, A great product, that's why we got it

Stephen
Director (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The right software for the right time

5,0 anno scorso

Commenti: Good at what it does with a great support team on hand.

Aspetti positivi:

It is built by printers for printers so totally gets what we need.

Aspetti negativi:

As we changed our business model to a creative full marketing agency we needed to migrate to a software package that was built for that sector. If we stayed in print we would have stayed with Printlogic.

Colin
Account Director (Irlanda)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Colin Watters Delta Group

4,0 anno scorso

Aspetti positivi:

Ease of use, cost and accessible from anywhere.

Aspetti negativi:

We are not fully using the full end to end offering.

Maria
Sales Manager (UK)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Overall easy to use

4,0 anno scorso

Aspetti positivi:

Estimator tools are good, easy to track quotes, orders.

Aspetti negativi:

Would be very helpful to search customer by last name not company only

Ian
Director (UK)
Stampa, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good honest product

4,0 2 anni fa

Commenti: The support is good and it does make life easier.

Aspetti positivi:

Printlogic is easy to use once everything is set up, making tracking jobs and order history very easy

Aspetti negativi:

Can be clunky with certain features, but overall no problems and does not always work well with Safari

Andy
Director (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Set & Match Printlogic Review

5,0 2 anni fa

Commenti: Enjoy using it, used for years now and don't know how we managed without it before, great customer support.

Aspetti positivi:

Speed, Functionality and Ease of Use, makes day to day tasks a lot simpler and also is a great source of information, easy to invoice from.

Aspetti negativi:

Nothing Not to Like, really enjoy using it.

Sam
Print Tech (USA)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

User Friendly

4,0 2 anni fa

Aspetti positivi:

I must like the user-friendly qualities of Printlogic, it has been very helpful for keeping track the progress of the print orders in our shop.

Aspetti negativi:

Often times when I refresh the "work in progress" tab Printlogic will log me out.

Chelsea
Director (UK)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Currently Transitioning

5,0 2 anni fa

Commenti: Good and look forward to working with them more moving forward.

Aspetti positivi:

Being able to process everything in one place and the teams flexibility to discuss improvements.

Aspetti negativi:

Getting settled and ensuring no disruption to clients.

Brian
Business Owner (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Graphix

4,0 2 anni fa

Commenti: Printlogic has hugely improved our Workflow and administration.

Aspetti positivi:

Easy to use, staff & I love it.The Cloud platform allows me to quote on the move.The Reports help me keep an eye on how my business is performing & orders in my system.

Aspetti negativi:

The Mobile Comms (iPhone) interface not user friendly, needs looking depending on costs. I can live with it. Printlogic at the moment is value for money a massive USP.

Andrew
Proprietor (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Running with printlogic

3,0 2 anni fa

Commenti: Very good

Aspetti positivi:

An excellent product which I use daily to run production, estimate and invoice every job, very good value for the money

Aspetti negativi:

Hard to implement personalised features

Keith
Director (Irlanda)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Printlogic review azure

4,0 2 anni fa

Commenti: Overall experience is good and have used it in my last 3 companies

Aspetti positivi:

Easy to set upEasy to useSupport team very helpfulGood value for money

Aspetti negativi:

Doesn't integrate very well with our accounts requirements

scott
Account Manager (UK)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Printlogic

5,0 2 anni fa

Commenti: Fantastic. The support staff are so helpful they really work at a high level

Aspetti positivi:

Very easy to use and set up. We handle lots of small value orders and Print Logic is very quick and effortless to generate orders

Aspetti negativi:

The only part of Printlogic I dont like is that on the order screen I wish you could see all the most recent orders rather than a few of the latest and then some older ordersAlso in the quote screen it would be good to see the quantity and price of the quote without having to physically open up each quote but these are very minor points

Andrew
Production Manager (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

SPC & Printlogic

4,0 2 anni fa

Commenti: Printlogic has enabled us to quote some work alot quicker, we can talk to clients over the phone and quote them items in minutes, where it took much longer with out old sotfware.

Aspetti positivi:

We moved from Imprint to Printlogic, originally looked to save money on our current system. PrintLogic had a lot of features that appealed to us from Management Reports to quick and easy estimating and job tickets.It took quite a while to get the software to a point where we could go operational. And the support team also managed in upload our legacy data too, meaning we still have some information for our previous software.

Aspetti negativi:

Originally there were a couple of bugs, that soon got ironed out through talking to support.We do not like that we have to request changes to templates via the support team.if more information of data fields were available we could tailer our own templates for dockets, forms and stationery for the product alot easier.

Mary
Team Member (USA)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

1-2 Years of using Printlogic

5,0 2 anni fa

Commenti: We're a small print shop who struggled with managing orders that were in house as well as keeping track of orders for reordering purposes. Before Printlogic, all jobs were kept in a poorly organized filing cabinet which made reorders incredibly difficult to find. Now I can process someone's reorder within a matter of minutes!

Aspetti positivi:

I love the order tracking, the work in progress organization feature and the preload function.

Aspetti negativi:

Sometimes there are more glitches than I would like (a screen going blank, refreshing errors, webpage crashes).

Steven
Production and Sales Manager (UK)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

As a POS/presentation box manufacturer/trade finisher we have had the software adapted to suit.

4,0 7 anni fa

Aspetti positivi:

We are currently using the works order and invoicing modules, and will progress to purchasing in the next few months. Information on job status and relevant documentation such as delivery notes and invoices are easily accessible. The ability to email these documents plus other attachments is very useful. Copying previous works orders to create new orders, and the ability to switch the information over to another customer is straight forward. Numerous reports are available covering all aspects of Sales, Production and Accounts.

Aspetti negativi:

The software is primarily designed for printers, and as a finisher/POS and box maker we have had to adapt to system to work for us. For a user, some of the operations are not intuitive. Printers tend to use job lot pricing and orders are usually made and delivered in 1 lot. We use job lot pricing, but also per 1,000, and each, which the system does not cater for. We also deliver some jobs over a period of months and so require part invoicing, and on some work will charge for overs, or reduce the cost of the job is short. The system does not cater for this, and although there are ways around this problem, it requires more input by the administrator. For example, if a job is entered as 20,000 copies @ £2000 i.e. £100 per 1,000 and only 18,000 are produced, we would invoice @ £1800. To do this the order quantity needs to be amended to 18,000, otherwise, when completed the invoice would be produced @ £2000. This however leaves the customer record at 18,000 ordered which is incorrect. With regard to the estimating, we do not currently use this module as it does not lend itself to our operation. This will take considerable adaptation to work for predominantly bespoke sizes of materials products and the various pricing structures we use.

Sacha
Director (UK)
Stampa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to set up and use

4,0 3 anni fa

Commenti: Overall the sysytem has proved valuable and helped modernise and speed up processes over the last few years but now we are starting to get to a point where it may no loger suit our needs.

Aspetti positivi:

The setup was easy and painless with the help of the Printlogic team. The inclusive training and simple to use system is a no brainer!

Aspetti negativi:

The lack of API and the ability to interact with other software is dispointing, trying to grwo the business means expanding thesysytems you have and the need for them to comunicate and automate with each other. Also the lack of flexability when simple requirments like adding colour or buttons to highlight urgent jobs. The scheduling sysytem is dificult to use so we dont use it. The inofrmation calculated by the sysytem for paper quantity and time to run jobs is not accurate or relaible.