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Informazioni su Beyond
Gestione delle entrate basata sui dati e strumento di determinazione dinamica dei prezzi per proprietari di case vacanze e gestori di strutture.
This productive definitely increased my nightly rate. It integrates pricing from more sources than the OTAs.
It does require some hands on manipulation of the strategy based on understanding of the local market.
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Alternative considerate:
Great Pricing for Value
Commenti: Definitely would (and have) recommended to others. Customer service/support is very responsive/helpful.
Aspetti positivi:
I was quickly able to tune my pricing to both optimize my pricing so that I could increase occupancy, as well as average rate. The integration with AirBNB & VRBO allowed me to quickly adjust, as well as view market conditions to understand how to set my pricing strategy.
Aspetti negativi:
There isn't a way to apply the same parameters to both the AirBNB & VRBO channels. Also, there isn't yet a Booking.com or TripAdvisor channel.
Great tool
Commenti: I like it and recommend, however please consider the above improvements
Aspetti positivi:
Easy of use, easy integration, good pricing recommendation
Aspetti negativi:
The fact that the synchronization not always works well, so often I am not sure what is valid, if the data in Beyond or Airbnb. Also, I do not like the fact that the fee charged by Beyond is on the inicial price, not on the price after discount
Ponderosa realty & Management Estes Park CO
Commenti: mediocre. Staff is nice and helpful, but results have been extremely disappointing.
Aspetti positivi:
Easy to setup "gap fill" to be able to rent dates the would normally be lost due to nightly minimums. Integrates with Lodgix. Some market place data through insights.
Aspetti negativi:
-Bookings fell off by over 50% once Beyond came online. -Far over charges for properties. -So far has resulted in less bookings, shorter stays, less lead time on bookings. ---All of this is in contrast to my 16 years of experience. Airbnb & VRBO account managers tell me I'm behind competitors in my area by nearly 40%. Airbnb says they see 96 days lead time for reservations and VRBO is 132 days lead time for reservations. But yet Beyond tells me to expect a 53 day lead time for reservations. This is contrary to Airbnb, VRBO and my 16 years of experience. -Terms used in Beyond are confusing. (Base price vs min price vs max price) -Booking reviews go away after 7 days. This is just stupid. Why can't I have access to these indefinitely? Being a small business, with only 3 people, I need time to even review these let alone, research, & assess.
Risposta di Beyond
7 mesi fa
Hi Chris, Thank you for sharing your feedback with us. We are sorry to hear about the challenges you've faced, and your concerns were passed along to your CSM. They will be meeting with you to address the differences in data and help clarify how to use Beyond most effectively. We're here to support you and ensure you're equipped with the right resources for success. Feel free to reach out to your account manager or [email protected] if you have any questions or need anything in the meantime!
One disappointment after another.
Commenti:
The sale/purchase was ok but once I left the show room, I experience one let down after another. I purchased on a Tuesday and not until Friday did I hear from [sensitive content hidden] and only after I reached out to them to see what the holdup was. I was told the office was very busy but will get to me soon. From that point on, every time I reach out to see what the delays was. One excuse after another. A month later, still no title and no registration. I'm expected to drive a street legal golf cart without registration or tags. I have already been pulled over by the police. Lucky for me I carry my bill of sale and he was ok to let me go without a citation. How much longer is it going to take to get this street legal cart legal.
I have hesitated to submit this review for fear customer service will only get worst.
Aspetti positivi:
The color and the look of the lifted cart.
Aspetti negativi:
Customer service was pretty much non existing. Little after sale follow-up or service.
Loyal Customer!
Commenti: What I appreciate the most are my monthly meetings with [sensitive content hidden]. She does a great job explaining new features and helping me utilize the software more effectively.
Aspetti positivi:
We have been using Beyond pricing for 5 years now and I love the rate management tools. We are able to customize our rates to meet hour homeowner's individual needs.
Aspetti negativi:
I wish you connected to Marriott Bonvoy!
Items to consider
Commenti: Overall I would give it an average rating
Aspetti positivi:
functionality and was simple to set up.
Aspetti negativi:
at the beginning, support was non-responsive
Risposta di Beyond
8 mesi fa
Hi Wallace, Thank you for your feedback! We're pleased to hear that you found our product functional and straightforward to set up—this is exactly what we aim for. We regret to hear, though, that your initial experience with our support team did not meet the high standards we set for customer service. We want to assure you that we take such concerns seriously and are actively using feedback like yours to drive further improvements. We are committed to providing the best possible experience for all our customers and hope to exceed your expectations in the future. If there are any outstanding issues we can assist with, please don’t hesitate to reach out.
Great Company definitely increased our revenue
Commenti: We have had a great relationship with Beyond and couldn't be happier! Love the fact they operate 24/7/365 behind the scene and have increased our nightly rates so we never feel like we are leaving money on the table.
Aspetti positivi:
Increased Revenue and easy to use! Would highly recommend
Aspetti negativi:
Don't really have any cons. We have found our partnership lucrative and Beyond is very easy to use and work with.
Don't run an Airbnb without it!
Commenti: great customer service and fast syncing with my airbnb calendar makes pricing a breeze!
Aspetti positivi:
take s the stress out of pricing my calendar
Aspetti negativi:
some functions are hard to understand but I manage without them for my needs
The future of STR's
Aspetti positivi:
Love the fact that market data is constantly looked at and calculated into algorithm.
Aspetti negativi:
Only Con we have is that it only goes out a year ahead and in our business we sometimes book 2 years out.
Great Product
Aspetti positivi:
Simple to implement and to use, great support
Aspetti negativi:
Not suitable for multi unit usage right now
Got me more money than I could have thought possible.
Commenti: Overall very easy to integrate into my PMS and I have been thrilled with the pricing. I thought it would get me a few extra dollars but I have been getting daily rates that are 15% - 30% higher than I would have thought to price them. I almost (almost) feel guilty about it.
Aspetti positivi:
Intergration and dynamic pricing have been great.
Aspetti negativi:
I feel that getting the pricing tweaked is too difficult and could be made easier. I also wish it synced faster.
Alternative considerate:
Beyond Pricing is top of the line
Aspetti positivi:
Dynamic Pricing is key to running a good business
Aspetti negativi:
Sometimes the sync doesnt work that well
Expensive but worth it
Commenti: It's easy to use, takes a lot of work off my desk, and customer service is generally prompt.
Aspetti positivi:
It takes the guesswork out of pricing, and it's very user friendly.
Aspetti negativi:
I wish I could integrate Beyond with my direct booking website.
Beyond has Exceeded Expectations
Commenti: Excellent. It's as hands off as you want it to be. We typically review the pricing about once a week and can make minor adjustments if Beyond shows us a property that is priced too high or too low, but Beyond does the rest.
Aspetti positivi:
I can easily view how well each of our properties are performing with a user friendly "health score".
Aspetti negativi:
I guess I wish it was cheaper, but I can also say without a doubt the returns outpace their fees multiple times over.
Great Software that Frees up Time
Commenti: It is great. It saves me time to focus on other aspects of my business
Aspetti positivi:
It is a very easy interface to use that is simple. It accurately increases rates during the very busy holiday season here in Whistler. It integrates well with my property management system, Uplisting.
Aspetti negativi:
It is very expensive if you live in a region with high nightly rates
Really good product, best pricing management tool I've used so far
Aspetti positivi:
It's a user-friendly pricing tool that's really easy to use
Aspetti negativi:
I have encountered some integrations issues, specially when using a different channel manager
Beyond Pricing is AMAZING
Aspetti positivi:
Beyond pricing saves us so much time in dynamic pricing for all of our properties. I love that we can manipulate when needed, but rarely need to. The data and analytics is top notch.
Aspetti negativi:
We don’t have any cons about Beyond. It has saved us so much time and made us so much money.
wow you have to use this product
Aspetti positivi:
What we like the most about beyond is that it is so easy to use. Whenever I have an issues they are resolved fast and easy. We have seen an increase in bookings by using beyond.
Aspetti negativi:
I wish it has a simpler way to customize holidays and weekend rates.
Worth the cost
Commenti: Excellent, easy to install and simple to use.
Aspetti positivi:
That it prices out each day three years in advance based on the competition.
Aspetti negativi:
Nothing. I like everything about this product.
I need to use service further....
Commenti: not enough time yet....still use vrbo market maker
Aspetti positivi:
pricing is automated, i dont have to think about price point.
Aspetti negativi:
Seems a little high or glitchy? pricing may be bit off, but keeping an eye on it
Alternative considerate:
Beyond Rocks!!!
Commenti: good product and good software.
Aspetti positivi:
They are very easy to use and very friendly, calendar is easy and they have very direct communication when you send and email.
Aspetti negativi:
They dont charge you on USD they charge you on EUR.
This is a great software for our vacation rental business. It helps us stay competitive!
Commenti: The main benefit is that I no longer have to constantly change rates for different seasons for over 50 rental properties. Beyond Pricing has done all the legwork and adjusts our pricing on a daily basis based on current supply and demand. This is something we could never do on our own, at least not in such depth.
Aspetti positivi:
This software is very easy to use. It also works extremely well with our vacation rental management software and advertising sites. The support is outstanding and the training is great as well. The options make sense and give us a lot of ways to stay booked in a very competitive environment.
Aspetti negativi:
This is not a huge deal, but each of our properties are listed in duplicate due to advertising on multiple sites, such as vrbo, airbnb, etc. We don't have to make multiple changes though. We can make one change to a property rate and that change will travel to the other listings as well. It can be a tad bit confusing at first, but again, not a huge deal.
Risposta di Beyond
7 anni fa
So glad you love the product, Dana!
Amazing STR Pricing Algorithm!
Commenti: Overall BP is on point! They have helped our rates and occupancy significantly. We have been a loyal client for over 2 years becuase they are making us so much revenue!!
Aspetti positivi:
The platform is user-friendly and easy to manage. The data and stats are very useful in helping us with our revenue management. Customer service and support is excelent.
Aspetti negativi:
I have not experienced any cons and they have always responded to feedback.
A good balance for a Dynamic pricing tool.
Commenti: Great
Aspetti positivi:
As someone who tried the 3 top dynamic pricing tools. I can only say.. this is the one I use for the last year.
Aspetti negativi:
the pricing sometimes is not the best. I believe they should have a different tier for hyper luxury properties.
Can't live without it!
Commenti: Our rep at Beyond Pricing is the ABSOLUTE best! We love the guy and truly appreciate his authenticity and the way he brings us along on the reason for pricing decisions. Very real, honest and trustworthy.
Aspetti positivi:
The fact that they have 'managed services'. Dynamic pricing is an art. These guys are gurus. We requested managed services when it was new and dramatically increased our revenues. It took the emotion out of the tactical pricing strategy.
Aspetti negativi:
Pricing is an art. It's not easy. If they didn't have managed services, I'm not sure we would have stayed. We LOVE our account rep and highly recommend the managed services
Risposta di Beyond
6 anni fa
Thanks for the kind words and support!