--- description: Scopri le funzionalità di AskNicely, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AskNicely - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Strumenti per survey](/directory/30092/survey/software) > [AskNicely](/software/141434/asknicely-for-nps) # AskNicely Canonical: https://www.capterra.it/software/141434/asknicely-for-nps Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/141434/asknicely-for-nps?page=2) > Rendi straordinaria ogni esperienza del cliente. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 100 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza AskNicely? AskNicely è pensato per i leader del marketing, delle operazioni e dell'esperienza dei clienti che desiderano occuparsi direttamente dei propri clienti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 100 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: AskNicely - **Area geografica**: Portland, USA - **Anno di fondazione**: 2014 ## Contesto commerciale - **Prezzo di partenza**: 399,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: arabo, francese, inglese, olandese, portoghese - **Paesi disponibili**: Australia, Canada, Danimarca, Germania, Irlanda, Nuova Zelanda, Paesi Bassi, Regno Unito, Stati Uniti ## Funzionalità - Analisi di testo - Creazione di report/analisi - Dashboard - Distribuzione multi-canale - Domande discriminanti - Email Marketing - Feedback anonimi - Gestione dei feedback - Gestione dei sondaggi - Gestione di feedback negativi - Importazione/Esportazione di dati - Libreria di domande - Logica di esclusione - Modelli personalizzabili - Personalizzazione di URL - Raccolta dati multi-canale - Segmentazione - Sondaggi e feedback - Sondaggi sul coinvolgimento dei dipendenti - Sondaggio tramite cellulare - Struttura sondaggio NPS - Third-Party Integrations - Visualizzazione di dati ## Integrazioni (24 in totale) - Calendly - Cliniko - ClubReady - Freshdesk - Front - Geckoboard - Groove - Help Scout - HubSpot CRM - Intercom - JobAdder - Klips - Kustomer - Mailchimp - Mixpanel ... e altre 9 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software) ## Categorie correlate - [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software) - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) - [Software per NPS](https://www.capterra.it/directory/32075/nps/software) ## Alternative 1. [Typeform](https://www.capterra.it/software/137289/typeform) — 4.7/5 (952 reviews) 2. [Survicate](https://www.capterra.it/software/132914/survicate) — 4.6/5 (99 reviews) 3. [SurveyMonkey](https://www.capterra.it/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 4. [GetFeedback](https://www.capterra.it/software/133180/getfeedback) — 4.6/5 (53 reviews) 5. [Delighted](https://www.capterra.it/software/157973/delighted) — 4.8/5 (57 reviews) ## Recensioni ### "Great tool for my to-do list at work" — 3.0/5 > **Élodie** | *2 aprile 2018* | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: It helps me organize my tasks at work and never forgive anything. With the mobile app, I can add anything from anywhere whenever a thought comes to my mind. I can even add some sub-tasks to one task and I can organize my days with the deadlines. > > **Inconvenienti**: The navigation through the interface can be confusing when I'm going elsewhere than my to-do list. The main menu on left is pretty useless for me and the inbox doesn't work as expected, or maybe not the way I would like it to. It sends me my everyday tasks based on deadlines. So if I planned 5 tasks for today, I receive 5 different alerts, on web and on mobile. So when a colleague share a task with me, it can be lost among all my personal alerts. Finally, I would love to share tasks more easily than just assign them to someone. > > Efficiency for my personal tasks and avoiding forgetting some important things. ----- ### "Good solution to NPS results" — 4.0/5 > **Adam** | *7 marzo 2018* | Sport | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The real time responses allowed me to stay on top of the reviews I was getting. I also liked that it was able to integrate with our existing (internal) software. It made everything a one-stop-shop > > **Inconvenienti**: The userface wasn't as appealing as other software's I've used and some of the reporting features were less advanced than other softwares I've used. > > The ability to know what our customers thought of our service. It gave me the ability to make changes based on customer feedback and it gave our customers a more discreet and easy way to give feedback. ----- ### "AskNice.ly is an elegant NPS collection tool, compatible with lots of useful integrations." — 5.0/5 > **Matt** | *29 marzo 2018* | Internet | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We connect AskNice.ly to tools like Intercom, Zapier, and Slack in order to automate the process of collecting feedback, incentivizing NPS surveys and reporting results back to our team. It's easy to set up and it does it's thing without much maintenance. > > **Inconvenienti**: There is nothing significant I would change in the interface or functionality. We get the appropriate value out of our membership level. > > NPS surveys help us identify areas of improvement that we wouldn't otherwise hear about from our customers. AskNice.ly helps us collect, organize and summarize that feedback effectively. ----- ### "Nice, usual as expected" — 5.0/5 > **Jorge** | *4 aprile 2018* | Software informatici | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: it's a not intrusive tool which makes the user do not feel uncomfortable in do what we expect from them > > **Inconvenienti**: Could be more visual and easy to edit, with that the designer work will be great and the integration also amazing > > Great customer response and make us on track to find out what our users really like and dislike from our product ----- ### "Just amazing, outstanding customer service - a great product, too\!" — 5.0/5 > **Sunaina** | *4 dicembre 2019* | Risorse umane | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: - The highlight for me for AskNicely was the customer service I received from them. Specifically, the person that I communicated with - \[SENSITIVE CONTENT HIDDEN\] - was just extra ordinary. This was a pilot program that we had started and I was in charge of this at the time. \[SENSITIVE CONTENT HIDDEN\] made certain that I understood the platform well, made the most of the features, and most importantly - got it right the first time\! The surveys are easy to setup for the admin and easy for clients to fill out. The analytics we received from the surveys were very useful in making business decisions. > > **Inconvenienti**: Nothing, really. As the admin for the pilot program, I was completely satisfied by the product as well as the service received. > > As mentioned above - the net promoter scores we received from our clients were useful in making product related decisions. Would highly recommend ASK Nicely to others. A big shout out to \[SENSITIVE CONTENT HIDDEN\] from their support team - just an outstanding asset to your team. Cheers\! ----- Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/141434/asknicely-for-nps?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/141434/asknicely-for-nps) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati