Recensioni su PostScan Mail

Buon software ad un prezzo accessibile

Commenti: Lo uso settimanalmente e soddisfa le mie esigenze

Aspetti positivi:

E' economico e fa quello che deve per assicurarmi che la posta email sia sotto controllo

Aspetti negativi:

A volte le notifiche non arrivano in tempo

Da 10 stelle

Aspetti positivi:

Molto facile da usare, consente di gestire la propria posta elettronica in modo facile e sicuro

Aspetti negativi:

Alcune funzioni si trovano nelle impostazioni e ho fatto fatica ad individuarle inizialmente

The online mailbox you have been waiting for!

Commenti: I have been using PostScan Mail to receive my personal and business mail for more than 2 years now, I am the Founder and CEO of the service and try my hardest to have our development team make the online interface as easy to use as possible. I pay close attention to online customer reviews and it is my personal mission to improve the service and our support wherever it may need improvement! Please feel free to contact me directly at [email protected] and I will be sure to respond right away if you have any issues that are not being addressed immediately.

Aspetti positivi:

Remote and online mailbox Easy to use interface Nationwide addresses Secure

Generally Love PostScan - just one big flaw

Commenti: PostScan has allowed me to live abroad for the last 7 months and still be able to maintain personal and professional correspondence. I have a lot of freedom today because of PostScan, that I am eternally grateful for.

Aspetti positivi:

* Super easy and convenient * Love being able to delete mail I know will be junk * Love that I can forward on mail I know i need to have checked * Love the high quality scans of the documents, reading them is no problem, as is even using them for followup correspondence.

Aspetti negativi:

One time (admittedly it has only happened once) when I asked to have an important envelope scanned (from the CA state franchise board, correspondence for my business) someone else's mail was scanned instead. My mail was recovered - due to very responsive customer support - but that mail contained PPI ... and I'm hoping - rather than confirm that no one else saw it .... but can't really say for certain. I love your service - but that incident really reminded me what the risk is of having someone else scan and process my mail. If the scanners aren't careful other customers may see my PPI or I might inadvertently see theirs.

Lack of Customer Service

Commenti: poor

Aspetti positivi:

Easy to use, they inform you right away a mail arrives.

Aspetti negativi:

I have been trying to pick up my mail and literally it has become impossible, the address of the business doesn't look like any mail office, i have tried to email them for an appointment and no reply, i have tried to call them and no answer, just a text message they will get back to me with no hope, now they have my mail which i am unable to pick up. This is related to Farrell office in Calgary.

Post Scan Mail's "Virtual Mailbox" is the BEST!

Commenti: I can't say enough about how much I love PostScan Mail and the convenience of having all my mail delivered to my virtual mailbox. PostScan Mail weeds out all the junk mail and lets me see my mail usually within 24 hours of delivery from the USPS and any other carrier I get packages from. I then decide if I want it opened and the contents scanned or if I want it shredded or even just stored in my mailbox. I researched a few virtual mail forwarding companies before I chose Post Scan Mail and what I found in my research that makes Post Scan Mail stand out from the rest is not only their pricing, but they also provide excellent customer service. The few times I've called, I actually get a live person and not a recording. Once I had a minor discrepancy on my account so I called and explained this to the customer service rep who was very courteous and immediately processed my refund request. It was credited back to my card within 24 hours. Other companies nickle and dime and charge you outrageous fees for scanning and storage. Post Scan Mail is by far the best value and service available for virtual mail forwarding. I highly recommend Post Scan Mail to both individuals and to companies for all their mail receiving/forwarding as well as fully functional mail room needs.

Aspetti positivi:

Inexpensive, excellent customer service, user friendly and they have premium P.O. boxes available in all the major cities (i.e. Los Angles, Miami, New York, Dallas, etc) nationwide throughout the US.

Aspetti negativi:

They're closed on weekends, so no customer support is available on weekends.

Good service for a reasonable price

Commenti: So far after about 20 months, I really enjoy everything.

Aspetti positivi:

Their service is fast, reliable, and professional. Mail forwarding occurs very quickly and without delays. Scanning could be quicker, but is never too delayed, and the file quality is great.

Aspetti negativi:

I dislike being billed for storage. The fact that I can't set a rule to automatically recycle mail after x amount of time is irritating, because it eventually results in me paying for storage of the the piece of mail. Their web-based interface is slightly dated and is a bit slow to load, and performing multiple operations with selected items can be buggy.

Sluggish, clumsy and dishonest

Commenti: PostScan Mail has been painfully slow for me from the start. Slip-ups happen regularly and their customer service can not be taken seriously. My delivered mail takes at least three days to show up in my account, and it takes the company another three days, minimum, for them to finally forward my mail. For two of my items, it took PostScan Mail over a week to acknowledge the receipt of my packages!! On one occasion, a mail item from another PostScan Mail client showed up in my account. On another occasion, one of my mail pieces never showed up in my account at all. To make matters worse, their customer service did nothing but lie to me about their processing times. A customer support agent had explained to me by phone that their upper time limit for mail items to be processed was 48 hours. Yet I have never had the fortune of having my mail processed within their stated time frame. Yesterday, AGAIN, I was assured over the phone that my mail would be forwarded on that same day, which was 48 hours after I had placed the forwarding order. It is now the following day and my mail is still stuck in my outbox and has not yet been forwarded. It takes the same amount of time, or longer, for PostScan Mail to get my mail out of their frickin' building as it takes the postal service to deliver my shipments to an address on the other side of the planet!! UNACCEPTABLE! My experience with PostScan Mail has been mostly NEGATIVE. I can not emphasize enough just how frustrating their slow processing times have been for me. The company's flat-out clumsiness and dishonesty were equally unacceptable.

Aspetti positivi:

PostScan Mail is convenient 25% of the time.

Aspetti negativi:

PostScan Mail is extremely inefficient, very slow and dishonest 75% of the time.

The Travelers Trouble - SOLVED!

Commenti: My husband and I love traveling! Luckily, with online jobs this is easy - what's not easy is keeping track of mail when you don't really live at your home address. We used to have an account with Earth Class Mail, but a few months back they upped their pricing and I wasn't okay with paying over $50/month just to receive junk mail and the occasional package. PLUS, when it came time to send the mail to myself -- it was over $15 extra just to do so! We HAD to find another solution - and then we stumbled upon PostScan Mail. For $9.95 per month, we got not one but TWO addresses (a PO Box and a street address)! We even filled out and signed the Postal Agreement form online in less than 5 minutes. It was the easiest, best, cheapest solution. I couldn't recommend another online mailbox more! The first time I shipped a package from my virtual mailbox to myself, they called me to make sure it was okay that the shipping charge was slightly higher than originally estimated -- it made me feel like a valued customer! 10/10 would recommend!

Aspetti positivi:

Cheap, Easy, Great customer service,

No Junk with postscan mail

Commenti: My husband has a home-based business. We used to receive a lot of business mail and junk mail. Me and my husband had to spend at least 2 hours every week to sort it. I am really grateful for that friend of his who suggested postscan mail. It’s a really cheap service that spares you the trouble of sorting mail. Now, my husband has a business address and I have a clean house. Way to go.

Great mail drop option

Commenti: Excellent experience, great option for expatriates requiring a US address

Aspetti positivi:

Easy to use, intuitive, quick - never had an issue with the software

Aspetti negativi:

Could use more options, more flexibility

Saves time and eliminates clutter

Commenti: Once I tried PostScan Mail I was very pleased. The staff is super helpful and provides great customer service. I really like that I no longer have to sort, file and shred my mail. I can stay organized with one simple service that is easy to use.

Aspetti positivi:

Saves time on filing, sorting and shredding. Eliminates clutter and helps you to never be behind on mail.

Aspetti negativi:

I don't have any cons.

Well Worth It

Aspetti positivi:

It's a very fast and useful mailbox. It works great, and I can easily access all of my mails from here. The pricing is more than fair, and I really love that they give you a free 30-day trial to make sure it will work decently for you! As a small business owner, I can't give it enough stars! It is the best virtual mailbox I've ever seen and I made sure I really did my research before signing up. Even better, communication is much easier. The features are awesome too! I can't recommend enough to this great service. Try it, you will definitely love it..

Aspetti negativi:

It's a very fast and useful mailbox. It works great, and I can easily access all of my mails from here. The pricing is more than fair, and I really love that they give you a free 30-day trial to make sure it will work decently for you! As a small business owner, I can't give it enough stars! It is the best virtual mailbox I've ever seen and I made sure I really did my research before signing up. Even better, communication is much easier. The features are awesome too! I can't recommend enough to this great service. Try it, you will definitely love it..

Best virtual mailbox service there is.

Commenti: The ability to not need to be tied to one location to receive postal mail, and to do so at a reasonable cost.

Aspetti positivi:

I like that it's easy to access my mail from anywhere, the interface is clean and easy to use, and they are reasonably priced. They also have never lost a piece of my mail and have helped me out with some things related to my mail a number of times.

Aspetti negativi:

Sometimes their customer service team can be slow to scan in documents, or they are unavailable and hard to reach, and the platform can seem a little clunky, but everything always works out, so I don't see those cons as any big deal or a constant problem.

To use this service is just as easy as an email box! Amazing! Best mailbox service I have found !

Commenti: Quick and reliable way to check my mail without the need for a physical PO Box. Nevertheless, I can forward my mail to any address.

Aspetti positivi:

What I like the most is the user interface of this app. Looks and feels like just as an email service. Just click on the incomings and you can read them as an email. You can ask for secure delete (shredding) or forwarding to any address. In my experience I have never had an issue with my Account. When I had questions I just called or emailed support and I got my answers. This system is easy quick and reliable, what else you need? I picked an address where I can receive parcels, too. Just compare it to competitors and you will see the price is reasonable. Love it!

Aspetti negativi:

I do not have any dislikes with this service, really. Service is good and reliable. During my 2+ years I had no issues.

The best solution to an expats US mail situation.

Commenti: It helps me to stay up to date and organised with my life back in the states while living abroad. I no longer have to rely on others receiving my mail and collecting it from a po box, opening it and reading it to me over the phone. Your system is brilliant.

Aspetti positivi:

The ease of use. The program is very user friendly and allows me stay organised while my family and I are living abroad for extended period of time. I haven't missed a beat with my mail, and that helps to eliminate any stress I have about my affairs at home.

Aspetti negativi:

I wish the mobile site worked better from my phone or that you had a specific IOS app to make it easier to check my mail from my iPhone when I'm on the go. At this time, I check from my laptop because it's much easier to use and navigate.

I often have problems downloading content. I often get an error message that the site is not avail.

Commenti: It automatically scans documents for me.

Aspetti positivi:

It automatically scans documents I need scanned. It automatically scans documents I need scanned. It automatically scans documents I need scanned.It automatically scans documents I need scanned.It automatically scans documents I need scanned.It automatically scans documents I need scanned.

Aspetti negativi:

I often have issues downloading content and get an error message. I often have issues downloading content and get an error message. I often have issues downloading content and get an error message. I often have issues downloading content and get an error message. I often have issues downloading content and get an error message.

A service that works

Commenti: Effective handling of my mail as well as scanning of all sources

Aspetti positivi:

I have been happy with the product and the services provided over several years now. It is very reliable and it is easy to get special service when needed. For instance cashing checks has been essential for me and very easy to manage with Postscan mail

Aspetti negativi:

I would like a better billing system where I would get invoices for instance monthly or quarterly instead of a large number of small transactions which are had to manage in the bookkeeping system

Satisfied Customer !

Aspetti positivi:

Very simple and easy way for Expats to quickly receive, view , read and forward their mail while living abroad. A very reasonably priced service with great customer support ! I'd be lost without them !

Aspetti negativi:

There are none. This service is 100% FANTASTIC ! I have no complaints whatsoever !

Difficult and expensive

Aspetti positivi:

The core functionality, of being able to get scans of all incoming mail, works reliably, although sometimes (far less often now than when I first started using the service a few years ago) there are inexplicable multi-day delays between requesting a scan and receiving the results.

Aspetti negativi:

The software UI is horrible, especially over slow/high-latency links (i.e. the exact type of links that someone who is often remote and needs a mail scanning service is often on). And the new pricing system makes continuing to use it untenable, which is why I am investigating alternatives and planning to stop using this service.

Has been easy to use. Very simple.

Commenti: Allows me to have a mobile business.

Aspetti positivi:

It's simple to use. The lay out is clear and easy to understand. I like that I receive emails once mail is received. Recycling is a cool option.

Aspetti negativi:

I would like to see mail opend and scanned instead of waiting a day to see the contents of the mail.

It would be good if it was fully iPhone compatible

Commenti: Weak.

Aspetti positivi:

It does what it says, opens your email, scans it, and saves digital copies until you read them and decide to have them disposed on, or sent to you.

Aspetti negativi:

The iPhone functionality is limited almost to the point of uselessness, and the CS team refuses to forward mail to an address I’ve requested, instead forcing me to use the software, which doesn’t work on an iPhone. Also, for reasons unknown, banks and other institutions are told my permanent address is the one used by PostScan, causing endless problems because it isn’t the case. I still own the address where that I have the mail delivered to(from which it is forwarded to postscan).

Mail review

Aspetti positivi:

I really like the postscan software. It allows me to send and receive emails

Aspetti negativi:

no problems encountered in the use of this software I highly recommend

PostScan Mail is good

Aspetti positivi:

mail scanning is inherently convenient and it works well enough.

Aspetti negativi:

the lag time is too long, scan times is inconsistent and billing is opaque. for some time i was being charged a larger amount than normal due to storage that i hadn't realized i was utilizing.

Best Virtual Mail Service!

Commenti: Post Scan Mail is seriously the best virtual mailbox service I have ever encountered!!! It allows me to manage mypostal mail whenever and wherever I want in seconds. There is no more messy tables with unnecessary mail at my house. I absolutely love it and the price is unbelievable!! Thank you Post Scan Mail for offering the best service possible!