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Informazioni su FreshBooks

Soluzione di fatturazione online e registrazione dei tempi semplice da usare, a partire da 15 $ al mese. Unisciti ai 24 milioni di persone che hanno già usato FreshBooks.

Ulteriori informazioni su FreshBooks

Aspetti positivi:

The ease of use and support, combined with the price point make a great deal.

Aspetti negativi:

Still lack and if we forget to save it will be lost.

Valutazioni di FreshBooks

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,4
Caratteristiche
4,3
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

8,3/10

FreshBooks ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 4.407 recensioni degli utenti di Capterra.

Hai già usato FreshBooks?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (4.407)

Dinos
Dinos
President
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I use FreshBooks because it's support kicks ass...

5,0 2 anni fa
Sottotitoli in italiano disponibili nel lettore video
Giovanni
Oss (Italia)
Ospedali e sistemi sanitari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Ottimo

5,0 anno scorso

Aspetti positivi:

Uso questo software per gestire la mia contabilità in modo semplice e preciso.

Aspetti negativi:

Non ho mai avuto problemi durante l'utilizzo. Nessun bug da segnalare.

Samuel
studente (Italia)
Affari internazionali, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

fanatstica

5,0 4 anni fa

Aspetti positivi:

che costa poco ed e molto intuitiva da utilizzare

Aspetti negativi:

per adesso non ho mai riscontrato inconveniente

Ilaria
Project leader (Italia)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Fatture automatiche

4,0 anno scorso

Aspetti positivi:

Facile da utilizzare per la creazione di fatture online con tante funzionalità differenti.

Aspetti negativi:

Poco conosciuto e diffuso nelle aziende piccole e medie

Fabio
Operaio specializzato aereoportuale (Italia)
Consegna di pacchi/merci, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Edilizia civile

3,0 2 anni fa

Aspetti positivi:

Allora Il vantaggio è un po' come l'autocad ma non a pagamento

Aspetti negativi:

M'è piaciuto si fanno le linee e le metrature in metri quadri

Folloni
Folloni
impiegato (Italia)
Utente LinkedIn Verificato
Trasporti/Trasporto merci/Ferrovie, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

fatturare non è mai stato cosi semplice

4,0 anno scorso

Aspetti positivi:

Fatturare non è mai stato cosi semplice. NOn è un modo di dire, ma a differenza di molti gestionali, questo facilita la vita. Dicisamente molto interessante.Costo ridotto e proporzionale

Aspetti negativi:

Assistenza clienti non propriamente alla pari con il sistema.Non è inesistente ma se devo trovare il pelo nell'uovo meno performante rispetto al softwere

Nadine
Nadine
recensione (Italia)
Utente LinkedIn Verificato
Internet, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

recensione freshbooks

5,0 2 anni fa

Commenti: ok buono

Aspetti positivi:

piacevole capacita di utilizzo ottima esperienza

Aspetti negativi:

non saprei e andata molto bene esperienza positiva

Josh
Josh
Owner (USA)
Utente LinkedIn Verificato
Architettura e urbanistica, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

My life was a mess until I started using Freshbooks.

5,0 2 mesi fa

Commenti: When I think about using Quickbooks or Excel I start to have a panic attack. When I think about using Freshbooks I get a refreshing feeling of a calm, relaxing wind.

Aspetti positivi:

I record my time and expenses and it automates everything else.

Aspetti negativi:

I don't have any complaints. It just works and seems simple and easy.

Michael
Web Design and Founder (USA)
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Awesome Small Business Invoicing & Time Tracking Tool

5,0 2 mesi fa

Commenti: Overall, I love using Freshbooks for time tracking and billing clients. It is easy to use and makes my agency look very professional.

Aspetti positivi:

Freshbooks helps our digital marketing agency keep track of tasks completed for clients and allows us to list those tasks on invoices that can be paid via ACH or Credit Card online by our clients very easily. Freshbooks templates are very professional looking and my clients have a very good experience.

Aspetti negativi:

I wish payments would process to our bank account faster. Sometimes invoices go to spam when sending emails to customers through Fresbhooks messages.

Reah Lyn
Production Worker (Filippine)
Telecomunicazioni, 201-500 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Freshbooks

3,0 2 mesi fa

Commenti: My overall experience with Freshbooks was amazing and great.

Aspetti positivi:

The things that I like most with freshbooks was helping me manage my project easily.

Aspetti negativi:

I don't have any complain with Freshbooks overall it's good.

Risposta di FreshBooks

2 mesi fa

Hey Reah Lyn, thank you for taking the time to share your review of FreshBooks. If there's ever any feedback or feature suggestions you wish to share, please feel free to reach out to our Support Team via https://www.freshbooks.com/contact. Our team can ensure your comments are shared with the right folks here. ^DM

Stephen
CEO (USA)
Internet, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

One of the best accounting softwares to have out there on a budget

5,0 3 mesi fa

Commenti: My overall experience with fresh books is excellent I've never had any issue with the system it works perfectly fine customer service responds right away if you do have any issues I remember I missed a payment and they gave me a call to remind me and even gave me enough time to pay it without canceling my account or not allow me access.

Aspetti positivi:

Fresh books is really easy to use I love the integration of being able to have my invoices paid having the instant liks and much much more This is just a great software all around to manage your business.

Aspetti negativi:

I wish it integrated more with other softwares like high level and other CRM softwares but hopefully they'll add this in the future other than that everything else is great.

Utente Verificato
Utente LinkedIn Verificato
Telecomunicazioni, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Fresh books to the max

5,0 mese scorso Nuova

Commenti: This is a great application and software as well. I don’t have any bad comments about it. It is so nice and it is worth the price.

Aspetti positivi:

I love it. I love how it works smoothly. It is very useful on my everyday work life. I use it in the morning in the afternoon and in the evening it is part of my every day. Use love how this system works. The software is fast.

Aspetti negativi:

Nothing everything is OK for me. I find it really good. I hope you also find it perfect for you. It was a very good software.

Utente Verificato
Utente LinkedIn Verificato
Cosmetica, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

FreshBooks: A User-Friendly Solution for Streamlined Accounting

4,0 4 settimane fa Nuova

Commenti: Overall, FreshBooks offers a seamless and efficient accounting experience tailored for small businesses and freelancers. Its intuitive design and automation capabilities streamline financial tasks, improving productivity and accuracy. Despite some cost considerations, the value it provides in terms of time-saving and ease of use makes it a highly recommended tool for managing business finances.

Aspetti positivi:

FreshBooks excels with its user-friendly interface and comprehensive invoicing features. It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers. The automation of tasks like recurring invoices and late payment reminders saves time. Integration with numerous apps enhances its functionality, making accounting straightforward and efficient.

Aspetti negativi:

The pricing structure can be a downside, especially for very small businesses or freelancers on a tight budget. Some advanced features require higher-tier plans, limiting access to essential tools for lower-tier users. Additionally, while generally intuitive, certain complex accounting tasks may still necessitate additional support or integration with more robust accounting software.

Samir
Insurance Claims Specialist (USA)
Assicurazioni, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great but needs improvement.

4,0 2 mesi fa Nuova

Aspetti positivi:

The invoicing is instant, which is very important, you charge your customers and get paid really fast. They also have an option or feature called tracking to not miss billable time

Aspetti negativi:

The feature to track billing sometimes lags and is slow and definitely needs improvement.

Charles
Designer (Papua Nuova Guinea)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

My experience with freshbooks

5,0 2 mesi fa

Commenti: I praise freshbooks for it's, simplicity, efficiency and the ability to streamline accounting tasks for small businesses and freelancers.

Aspetti positivi:

I like FreshBooks for its user-friendly interface and intuitive features, making accounting tasks simple and efficient.

Aspetti negativi:

It handles complex accounting tasks and consider its pricing structure more transparent compared to other options.

Carter
Consultant (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Freshy fresh!

5,0 2 mesi fa

Aspetti positivi:

I loved the accounting assistance and ease of use of the platform! I was brought into a firm that was using it, and used it as a partnership forum to get everyone paid.

Aspetti negativi:

It took some onboarding help to get me up to speed, can be overwhelming in general to get a new system. Not really a “fresh books” issue though.

Joana
Disc jockey (Filippine)
Mezzi di comunicazione, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

FreshBooks review

4,0 mese scorso Nuova

Aspetti positivi:

I like it's intuitive design, making it easy for users to navigate and understand without extensive training.

Aspetti negativi:

It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs.

Chris
Owner (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Don't Waist Your Money on Any Other Accounting Software

5,0 3 anni fa

Commenti: We struggled to find a solution that would allow us to easily track the time for multiple employees and make billing as simple as a couple of clicks. Most everything we used or tried required multiple systems that either didn't integrate at all or didn't integrate well, and required a lot of time to prep invoices and collect payments. Frehsbooks eliminated all of those issues and paid for itself in the first month.

Aspetti positivi:

It saves my team hours of time every month. It easy to manage clients, track subscriptions, track hours and send invoices. Oh and it makes taxes season a breeze! The milage tracking feature has saved me over thousands per year in taxes since they released it.

Aspetti negativi:

The only complaint I have with Freshbooks is the Expenses feature. It has the ability to connect to your bank account to automatically pull in your charges, however, it never stays connected to our bank and it becomes a hassle. But they are great about helping to resolve the issue when it happens.

Molly
Molly
Photographer (USA)
Utente LinkedIn Verificato
Fotografia, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

FreshBooks as a Photographer (solo small business)

5,0 2 anni fa

Commenti: I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long time ago when they were new and more minimal. It has been great to see them grow up. The cost is a bit steep so I may not continue to use them -- I'm 50/50 at the moment. If they provided more value for the cost I would consider it a good investment, but paying for a CRM on top of that is expensive. Overall I do love the software!

Aspetti positivi:

I love the clean and friendly UX of FreshBooks! It is a pretty efficient piece of software that helps me get paid quickly and easily. I feel it has grown up so much over the years too. Invoicing is super easy and tracking expenses. Those are my primary base needs to run my business.

Aspetti negativi:

I do wish that entering client information was a bit more intuitive as I feel like I'm doing input for a client into my contacts, importing it to my CRM, and then hand inputting into FreshBooks again feels redundant. I would really really really love to see a Mac App to complete the mobility and desktop experience. I dislike having to open a web page to manage things on a daily basis.

Julia Maria
Julia Maria
Market Specialist (Messico)
Utente LinkedIn Verificato
Servizi di informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

It amply met my expectations and satisfies the company's needs.

4,0 2 anni fa

Commenti: When we implemented it, it was a lifesaver, as it makes day-to-day financial work easy and not at all intimidating, especially. It helped us save a lot of time, as we can focus on what we do and let Freshbooks do the rest. I especially like the professional look of the invoices without having to spend too much time designing or using design software. Anyone can create an attractive and professional invoice in minutes and I appreciate that.

Aspetti positivi:

I like how adaptable it is and how it can be used for any need. We have been using it in the company for a couple of years now, I already knew it from my freelance work and I can attest to the goodness and simplicity of the system. At the moment we have the Plus subscription and I find it very complete and affordable.

Aspetti negativi:

I would like the application to be more complete and useful because I would like to have a complete view of my invoices when I am not at my desk.

Rachel
CEO (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Freshbooks is the ultimate for a service-based business

4,0 2 anni fa

Commenti: It was a good onboarding experience. I didn't call support and had us rolling in about 2 hours. The things I miss from Quickbooks aren't here, but they are continuing to build out the system. Hopefully we can get some of those critical features sooner than later.

Aspetti positivi:

I used to love Quickbooks. It had an app, it had time tracking. Then everything I loved was taken away. Freshbooks is the choice we made because it was built for a small service-based business. Recurring billing, time tracking, payment processing, it's all built in and easy to use. It took me 2 hours to get setup completely and it was a great experience. It's great for an owner who needs to be able to just run their business.

Aspetti negativi:

This is a major miss on the accounting side of the house. If you came from Quickbooks, you know how important double-entry accounting is, in depth reporting with punchouts, a quick dashboard into profitability. This isn't the case with Freshbooks. You will need an accountant to help at the end of the year. Ours had to rebuild our system because it doesn't believe in a cash-based accounting system.

Bryan
CEO (Ghana)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Effortless Invoicing with FreshBooks: A Game-Changer for Small Businesses

4,0 anno scorso

Commenti: Overall, my experience with FreshBooks has been excellent. As a small business owner, I appreciate the platform's user-friendly interface and seamless invoicing capabilities. While the software may lack some advanced accounting features and could benefit from more detailed reporting options, it more than makes up for it with its ease of use and efficiency. The pricing plans may be a bit steep for some users, but the value that FreshBooks provides is undeniable. Overall, I highly recommend FreshBooks to any small business looking to streamline their invoicing and accounting processes.

Aspetti positivi:

FreshBooks offers a variety of features that make invoicing and financial management effortless, including customizable invoices, recurring payments, automated late payment reminders, time-tracking, and expense tracking. As a digital marketing business owner, I was pleasantly surprised by how seamlessly FreshBooks integrated with our existing workflows, saving us time and effort on a daily basis. Their platform's user-friendly interface and efficient features make it a top-notch solution for small businesses looking to streamline their financial processes.

Aspetti negativi:

Although FreshBooks is a great invoicing and accounting software for small businesses, it may not be suitable for larger enterprises with more complex financial needs. Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform.While FreshBooks provides a range of useful reports, some users might find that the options are not as extensive as they would like. For instance, the software could benefit from more detailed insights into sales trends, expenses, and cash flow.While FreshBooks is an excellent invoicing and accounting solution, some users may find the pricing plans to be relatively expensive, particularly if they only require basic invoicing functionality. Additionally, some users may be disappointed to find that certain features are only available on more expensive plans.While FreshBooks has a user-friendly interface, certain features can be challenging to navigate, particularly for users who are not tech-savvy. For instance, creating custom reports or integrating third-party applications can be a bit complicated.While FreshBooks does offer a mobile app, some users may find that it lacks certain features and functionality. For example, tracking time and expenses on the go can be a bit clunky, and the app could benefit from more advanced project management tools.

Maciej
Co-founder & Marketing Director (Kuwait)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

FreshBooks is a comprehensive accounting software

5,0 anno scorso

Commenti: Overall, I have had a great experience with FreshBooks. It's a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. The customer service team is also always available to answer any questions you may have. The only downside is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software.

Aspetti positivi:

FreshBooks is a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. Additionally, the customer service team is always available to answer any questions you may have.

Aspetti negativi:

The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software. Additionally, some of the features are a bit limited and could be improved.

Amy
Amy
Owner/ Project Manager (USA)
Utente LinkedIn Verificato
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

FRESH ISNT ALWAYS QUICK ( or efficient)

3,0 anno scorso

Commenti: Fresh books was recommended by a friend that utilizes it for her drop shipping business. She recommended it due to pricing, great for a small set up however, if u have one or more employees or accounts payable or receivables then don't bother it was a disappointment

Aspetti positivi:

What I liked most was pricing and ease of initial set up

Aspetti negativi:

What was least favored with this software was the amount of double to triple entry of data and ledgering had to be checked and rechecked due to inaccurate totaling and the taxes aren't even close to kept accurate here.

Risposta di FreshBooks

anno scorso

Hey Amy, thank you for taking the time to share your review of FreshBooks. I have shared your feedback with our Product Team on your behalf. You can check out any changes and updates made in FreshBooks here: https://support.freshbooks.com/hc/en-us/articles/11925619511053-Changes-Updates-in-2023. If there's any other feedback you wish to share or if you need any assistance, please feel free to reach out to our Support Team: https://www.freshbooks.com/contact ^DM

Erica
Erica
Content Designer (USA)
Utente LinkedIn Verificato
Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Stellar customer service. Simple interface.

5,0 6 anni fa

Commenti: FreshBooks helps me do the essential tasks of invoices and expenses while also helping me get a big picture view of my business's financial health.

Aspetti positivi:

I started my freelance business nearly 3 years ago, and after initial struggles with Quickbooks (I even had a 2-hour training session with a Quickbooks instructor who just further confused me), I put off dealing with the financial side of my business for over a year (until my CPA was hounding me for tax stuff). Upon the recommendation of another freelancing friend, I decided to give FreshBooks a try. I finally got FreshBooks up and running, and I was amazed at how much it relieved my stress, rather than adding to it. The basic setup is simple and straight-forward, but as my business has grown, I've been impressed with little tricks built into FreshBooks that helps me save time and get a better overall view of my business. Also, I don't think I've ever experienced such consistently helpful and friendly customer service. Any time I call with a question, the person on the phone is empowered to help me out.

Aspetti negativi:

There are even more integrations and advancements that I think FreshBooks could offer to be even better. Here are a few examples: + I'd love to be able to do some kind of forecasting of income based either on draft invoices for project currently in the works, or estimates that have been accepted. + I wish I could set up estimates so clients could accept/reject specific line items so that I could send one estimate with different options, rather than multiple different estimates. + I wish I could apply discounts to specific line items in the invoices rather than the subtotal of the entire invoice so I could discount my services without discounting passed-along expenses I incur. I've shared such feedback and other minor requests with the FreshBooks team, and they've sounded receptive, so I hope updates/upgrades like these will one day be available.

Charles
Owner (Canada)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The Worst online Invoicing System on the planet

1,0 5 anni fa

Commenti: Freshbooks is the worst company I have every dealt with. I had a legitimate complaint about the software duplicating, triplicating and some times four versions of the same transaction. They ignored my complaint for over a year and when I finally reached a VP to discuss, then cancelled my account in under 48 hours losing years of business information, including invoices, contacts etc. Freshbooks goal is to get your money and then destroy you business. To add insult to injury, 18 months after Freshbooks canceled and deleted my account, they charged my credit card for another year subscription. Basically Freshbooks wants your money, prepared to sell you a horrible solution, will kick you off if you complaint too loudly and then charge you for another year with zero accountability. Freshbooks should be facing fraud charges and or a Class Action lawsuit. I expect either very shortly in the future.

Aspetti positivi:

The software was easy to use and did allow me to set up a single customer with multiple email address (you can not do this on Quickbooks)

Aspetti negativi:

The software was horrible. It would duplicate, triplicate and sometimes four times recreate the same bank account or credit card entry. this made life for my book keeper a nightmare. You then complain about this oversight and Freshbooks would ignore your complaint, indicate it was a once only issue (which it never was) and eventually will kick you off their platform with less than 48 hours notice losing years worth of business information, including invoices, contacts etc. Freshbooks will go down in the Hall of Fame of worst business software platform ever. My advise to all is avoid this platform at all cost and use another online solution. Freshbooks will screw you over the first chance they get.