---
description: Scopri le funzionalità di Magentrix, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Magentrix - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Channel Manager](/directory/30678/channel-management/software) > [Magentrix](/software/142908/magentrix)

# Magentrix

Canonical: https://www.capterra.it/software/142908/magentrix

Pagina: 1/2\
Avanti: [Pagina successiva](https://www.capterra.it/software/142908/magentrix?page=2)

> I portali per partner di Magentrix per Salesforce sono tra i più votati su AppExchange. Scopri perché oggi stesso.
> 
> Conclusione: valutazione di **4.7/5** stelle assegnate da 24 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Magentrix?

Aziende tecnologiche che desiderano potenziare il proprio programma di canali indiretti e fornire portali self-service tutti collegati a Salesforce.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.7/5** | 24 Recensioni |
| Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.3/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Magentrix
- **Area geografica**: Thornhill, Canada
- **Anno di fondazione**: 2012

## Contesto commerciale

- **Prezzo di partenza**: 1,00 USD
- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: francese, inglese, russo, spagnolo, tedesco
- **Paesi disponibili**: Australia, Brasile, Canada, Germania, Messico, Regno Unito, Stati Uniti

## Funzionalità

- Analisi dati dei canali
- Avvisi/Notifiche
- Branding personalizzabile
- CRM
- Catalog Management
- Chat/Messaggistica
- Commenti/Note
- Condivisione di documenti
- Controllo accessi/Autorizzazioni
- Creazione di report/analisi
- Distribuzione di potenziali clienti
- Gestione degli incentivi
- Gestione degli ordini
- Gestione dei calendari
- Gestione dei canali
- Gestione dei contenuti
- Gestione dei partner
- Gestione dei ticket di assistenza
- Gestione della knowledge base
- Gestione delle opportunità
- Gestione delle pipeline
- Gestione di documenti
- Gestione di potenziali clienti
- Inserimento aziendale
- Portale clienti
- Portale dei partner
- Portale self-service
- Rendicontazione e analisi statistiche
- Sicurezza dei dati
- Strumenti collaborativi

## Integrazioni (6 in totale)

- Formstack Forms
- Mailchimp
- Salesforce Sales Cloud
- Stripe
- Zapier
- authorize.net

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Channel Manager](https://www.capterra.it/directory/30678/channel-management/software)

## Categorie correlate

- [Channel Manager](https://www.capterra.it/directory/30678/channel-management/software)
- [Software per gateway](https://www.capterra.it/directory/14/portal/software)
- [Software per customer support](https://www.capterra.it/directory/32315/customer-support/software)
- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software di collaborazione aziendale](https://www.capterra.it/directory/15/collaboration/software)

## Alternative

1. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (987 reviews)
2. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6969 reviews)
3. [MangoApps](https://www.capterra.it/software/131314/mangoapps) — 4.4/5 (150 reviews)
4. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1758 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18771 reviews)

## Recensioni

### "Great to keep your business team working together." — 5.0/5

> **Utente Verificato** | *31 agosto 2018* | Industria alberghiera | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Lots of flexibility with the software’s features— really helped to boost sales and share leads across multiple platforms.
> 
> **Inconvenienti**: I had a data connectivity issue and had to contact customer support— issue was on vendor side.

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### "Could a software provider be any more helpful?\!" — 5.0/5

> **Roger** | *9 gennaio 2017* | Consulenza manageriale | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Good integration with SalesForce. Efficient user interface for management of portal. The scope of the functionality is more limited by our imagination than by the software.
> 
> **Inconvenienti**: Some of the constructs and semantics around the "code" could be better explained and validation of code could be better.
> 
> 18 months after starting to integrate Magentrix with Salesforce our portal is now woven into many of our business processes. Even though Magentrix can clearly rely on our continued custom, they are still more helpful, flexible and supportive than I could wish for.  Not only is the software reliable and robust, the support, discussion forums, blogs etc complete the package. &#10;Of course there are things I'd like them to change or improve, but at least it feels like they are actually listening when I make these suggestions. I'm an administrator rather than a programmer, so I've really appreciated the ease with which I've been able to create, configure and maintain pages, classes, workflow etc without needing too much re-education.&#10;Thanks.

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### "Feedback from JA" — 4.0/5

> **Jennifer** | *27 settembre 2016* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: unlimited users
> 
> **Inconvenienti**: administrator portal is not easy to navigage
> 
> We have been quite pleased with the system but do find it challenging to get issues resolved.  We recently had a glitch in the system that we spent a lot of time on finding the root of the issue and then getting a resolution.

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### "Magentrix review (Sodexo México)" — 5.0/5

> **Daniel** | *22 settembre 2016* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The capability to have the platform in all kind of devices. &#13;&#10;Have the information 24/7 365 for all users in all moment.&#13;&#10;The capability to have reports.
> 
> **Inconvenienti**: You can get a better app if you simplify the workflows (is kind of complicated creating them from Magentrix).&#13;&#10;The capability to have automations not only for mails, but to update other fields.
> 
> the system is really useful, it get us the ability to create and manage all kind of records on-line.&#10;It allow us to have a bigger number of users in the platform with self-service portal license. Giving us the chance to enhance and reduce the time in our processes.

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### "Magentrix is feature rich, has a beautiful interface, and the customer support is TOP NOTCH" — 5.0/5

> **Andrea** | *23 settembre 2016* | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Customer support, features, timely updates
> 
> **Inconvenienti**: Nothing
> 
> We've been using Magentrix for over 3 years for our customer portal solution, integrated with Salesforce. We evaluated the Salesforce portal at the same time and found that Magentrix was far superior in every way -- a simplified pricing model, handholding support during setup and post-implementation, and a beautiful interface both on desktop and mobile.  The 4 star ease of use is simply due to the time it takes to setup the security and portal before you can go live - at least when we went through implementation it was not "out of the box" setup, but that's due to the serious fine-tuning you can do from a security and user profile perspective. It's more like, "what can't you do with Magentrix" as opposed to "what does this product do?" It's so flexible that you can configure it to suit any possible business need. The developers, I'm convinced, are geniuses. I've never seen such flawless updates and features before in any product that we use. We use it to integrate our knowledgebase from Salesforce, product documentation, for customer help desk tickets, training videos, white papers, and more. Once it's set up, it is really a set it and forget it application that just works flawlessly. &#10;&#10;What really makes Magentrix shine, though, is the SUPPORT. These people are like the Four Seasons of software vendors\! The response time, follow-up, knowledge level of the folks answering questions, and ability to offer a variety of approaches and solutions to a single business need truly underscores Magentrix' reps deep level of product and Salesforce knowledge. I really feel like they are on our side, a part of our team, and are -- by far -- the best, most valued, and easiest vendor relationship we have.

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/142908/magentrix)

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