--- description: Scopri le funzionalità di Invoca, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Invoca - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per il monitoraggio delle chiamate](/directory/30901/call-tracking/software) > [Invoca](/software/142981/invoca) # Invoca Canonical: https://www.capterra.it/software/142981/invoca Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/142981/invoca?page=2) > Invoca è il leader nel monitoraggio e nell'analisi delle chiamate basati sull'intelligenza artificiale, per i professionisti del marketing. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 20 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Invoca? Commercianti di marchi B2C aziendali e di fascia media, oltre ad agenzie che servono settori che vendono prodotti e servizi ad alta considerazione: servizi finanziari, assicurazioni, viaggi, telecomunicazioni e assistenza sanitaria. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 20 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.1/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Invoca - **Area geografica**: Santa Barbara, USA - **Anno di fondazione**: 2008 ## Contesto commerciale - **Prezzo di partenza**: 1,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Regno Unito, Stati Uniti ## Funzionalità - ID chiamante - IVR - Instradamento delle chiamate - Monitoraggio delle chiamate - Monitoraggio delle conversioni - Monitoraggio delle parole chiave - Registrazione delle chiamate - Relazione delle chiamate ## Integrazioni (13 in totale) - Adobe Campaign - CAKE - Five9 - Google Analytics 360 - HubSpot Marketing Hub - Kenshoo Infinity Suite - Marin Software - Marketo Engage - Rocket Fuel - Salesforce Marketing Cloud - TUNE - Tealium Customer Data Hub - Webtrends ## Opzioni di supporto - Email/Help desk - Assistenza telefonica - Chat ## Categoria - [Software per il monitoraggio delle chiamate](https://www.capterra.it/directory/30901/call-tracking/software) ## Categorie correlate - [Software per il monitoraggio delle chiamate](https://www.capterra.it/directory/30901/call-tracking/software) - [Intelligenza conversazionale](https://www.capterra.it/directory/34395/conversation-intelligence/software) - [Software per previsioni di vendita](https://www.capterra.it/directory/30930/sales-forecasting/software) ## Alternative 1. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [CTM](https://www.capterra.it/software/152004/call-tracking-software) — 4.6/5 (150 reviews) 3. [Liine](https://www.capterra.it/software/184326/liine) — 4.9/5 (161 reviews) 4. [JustCall](https://www.capterra.it/software/157853/justcall) — 4.1/5 (223 reviews) 5. [RingEX](https://www.capterra.it/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Recensioni ### "Invoca Review" — 5.0/5 > **Sparsh** | *19 luglio 2021* | Produzione di alimenti | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: It is truly simple to explore through the menus \& filters, with examination and voice calls, you can streamline the whole buy way, snap to call and it is incredibly effective. API, Keyword Tracking, ROI Tracking, IVR etc are best features in this software. > > **Inconvenienti**: CRM, Lead Capture, Multi-campaign, Performance Metrics, Website Analysis etc are some features which lacks here but are present in other tools of in same category. > > A very good tool and fun to use. It gives AI-controlled call following and investigation answers for big business advertisers who need information and attribution for crusades that drive inbound calls. A worthy and recommendable tool. ----- ### "The best experience in telephone connectivity" — 5.0/5 > **Utente Verificato** | *18 aprile 2018* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I have more than 3 years dedicated to Telecommunications, I have had the opportunity to have used several software for call centers. With Invoke they have definitely improved communication with customers. With analysis and voice calls, you can optimize the entire purchase path, click to call. It is amazingly efficient, you can understand why customers are calling, so make the respective improvements and offer better service. > > **Inconvenienti**: Invokes offers a unique experience. There is absolutely nothing that you do not like. Makes customer contact ideal before, during and after each phone call. > > With Invoca marketers can get great information about callers and conversations, which can optimize the customer's journey in real time on virtually any channel or device. ----- ### "Great company" — 3.0/5 > **Shaun** | *14 ottobre 2024* | Servizi bancari | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: People and staff are great and very helpful > > **Inconvenienti**: User friendliness, lots of bells and whistles but hard to do some simple things > > Great Team Great product but was too many bells and whistles for what we needed ----- ### "Great way to audit calls and improve in various areas of the company" — 5.0/5 > **Utente Verificato** | *14 marzo 2018* > > **Vantaggi**: I really like that we can customize and test phone numbers and lines so that we can appropriately audit calls. Being able to record calls has allowed us to identify issues when auditing and improve where necessary for our team/company. It's a great tracking system for calls to see whats working and what's not for marketing purposes. > > **Inconvenienti**: One thing I would change is being able to better organize calls. Maybe there is a way, but it's a busy dashboard. Nonetheless, it works great and makes our team better in many ways. ----- ### "Senior Account Manager" — 4.0/5 > **Utente Verificato** | *24 maggio 2019* | Marketing e pubblicità | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Invoca is really easy to navigate through the menus. For my role digging into publisher data is key, and for someone who is not usually good at these type of things I find myself hardly stuck at all. Good Support team and informative updates on whats fixed or what is going to be addressed. > > **Inconvenienti**: Not a whole lot but a small thing would be that I don't like having to dig to figure out what my account allows. but that even seems like im trying to say something bad > > Been at RingPArtner for 5 years and we have always used invoca for tracking network calls. Support team and overall performance are consistent and awesome. There is a reason why we stay ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/142981/invoca?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/142981/invoca) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati