Recensioni su dualmon

Ottimo software per desktop remoto

Aspetti positivi:

Dualmon e un pratico software per la gestione da remoto dei nostri PC aziendali lo utilizziamo per snartworking. Direi ha sempre funzionato perfettamente

Aspetti negativi:

Nulla in particolare aggiungerei la lingua italiana

Ottimo software per controllo remoto

Aspetti positivi:

Dualmon e un ottimo software per il controllo da remoto, molto veloce e user friendly.

Aspetti negativi:

Forse un po caro rispetto alla concorrenza

Software per collegamento desktop remoto

Aspetti positivi:

Software molto completo per la connessione da remoto, molto userfirendly e affidabile.

Aspetti negativi:

Probabilmente il costo un po' alto per piccole aziende

Dualmon makes it all so simple

Aspetti positivi:

I access my computers as well as friends and family from all over the world. I get a bundle package that is economical per computer and allows me to group them based on the different groups I am helping.

Aspetti negativi:

If they were going to improve it, I would like a way to stay connected for a set amount of time and a set amount of time since last activity.

Very pleased with Dualmon

Commenti: We use Dualmon to support pc's in multiple locations at our company. It makes for fast, easy connections. It allows us to troubleshoot issues as well as run remote processes with ease as if we were there. It's also great for remotely helping senior relatives with their pc problems without flying across the country just to get them back on FB! :o)

Aspetti positivi:

We support around 50 computers and Dualmon does what it's supposed to do. It connects quickly, allows transfers of files easily and is relatively simple to install. Their pricing is fair and they don't jack the rates every year. I also like that they inform you of an upcoming renewal. Some companies just slam your credit card and don't let you know its time. Customer service is responsive.

Aspetti negativi:

After having used similar software in the past, I honestly can't think of anything I don't like about Dualmon.

Dualmon vs LogMeIn

Aspetti positivi:

The cost of the software is hard to beat.

Aspetti negativi:

The ability to use dual monitors on separate screens makes this a deal killer for us to use as an every day option. It also runs considerably slower than its more expensive competitors

Happy user

Commenti: Help people look around their system and let them search for what they want.

Aspetti positivi:

ease of use. able to leave it open, then check on my wife's computer as she requests me to look at something.

Aspetti negativi:

I don't have anything. I don't use it for repair much. Anything I need to do has been easy.

I enjoy the simplicity

Aspetti positivi:

Being a small company bang for the buck is important, dualmon provides that. Although my primary business is Internet related most of my clients are small business' too. They too are looking for the best bang for the buck, so I leverage this service in providing IT support as well as online website support. I have been a customer for several years and highly recommend this service.

Aspetti negativi:

I really do not have any complaints. Great support, price and service. Its simple

Dualmon Best Software for Remote Assistance

Commenti: Excellent. The few times I have had an issue, customer service has resolved it within a few hours.

Aspetti positivi:

It is very easy to setup and use. You have the choice of a permanent connection or as needed. Very flexible.

Aspetti negativi:

Hate the screen after you connected asking if the user wants to let you see their screen. Duh, spent all this time setting up to be asked a silly queston.

Customer support by remote access

Commenti: We repair and upgrade computers, and use Dualmon to configure customer machines remotely. Doing this saves engineer service time and resources for home visits.

Aspetti positivi:

Accessing our office computers remotely is easy to set up and works really well. The connection is solid and we are able to work as if in the office. Once connected, servicing and fixing customer computers by remote access is easy. We don't have any evident buffering, and we are able to reboot the accessed computer and re-establish the connection afterwards. The software even allows switching between dual remote monitors, which we weren't able to do using other software previously. The web portal is great and comprehensive.

Aspetti negativi:

Setting up a one-time connection to a customer does seem to be a little convoluted, but having said that the software does advise you where the customer is in the process. I'm not sure how this could be improved, to be fair.

Our go-to tool for supporting unfamiliar devices.

Commenti: Dualmon has been incredibly reliable once setup and is usually very painless to get a remote session started.

Aspetti positivi:

It has a full suite of features on both Windows & MacOS end-user devices with minimal latency.

Aspetti negativi:

When setting up a remote session to a user's MacBook, they have to manually set the permissions for us to view their screen, and to interact with it, within their MacBook settings.

Remote support / access

Commenti: I have a small computer support company, Dualmon has been a great help to me and my clients. I have several sites setup for unattended access and the others I connect on demand as needed. I've used Dualmon for a few years and it works very well for me. I've recommended it to a few clients and they have been pleased.

Aspetti positivi:

Very easy to use for unattended or on demand remote access.

Aspetti negativi:

For me I can't think of any cons, it's worked every time I've needed it. It would be nice if I could tell if an unattended compute was in use.

A Great Value Product That Gets The Job Done

Aspetti positivi:

I work with many clients that are not technology proficient. Dualmon is simple enough for most to setup that I don't fear asking them to install it for use. It is fairly fast for being on over-the-web product and much faster than others I've tried. The full set of features is much appreciated when someone is having a real thorny issue.

Aspetti negativi:

It could be a little bit easier to install/remove for one-off jobs, but it's not a huge barrier to use.

Amazing Affordable Product

Commenti: It allows me to work from home with nearly all the abilities of working in the office.

Aspetti positivi:

Works very well to control multiple computers remotely - fully featured and very stable.

Aspetti negativi:

No - there was nothing I did not like about the product - it worked very well for our organization.

Best value for remote support

Commenti: I couldn't ask for more. The service does everything as advertised.

Aspetti positivi:

The remote assistance portion of the software is the most valuable. The amount of hours it saves me every year in travel expenses and time easily pays for the subscription many times over.

Aspetti negativi:

There really isn't much that I don't like about the software. The only time I ever had an issue was when I tried using a Mac to remote into systems but most of those issues have been resolved.

Very Good

Aspetti positivi:

Very Good software as a whole. easy to use and can personalise to match your company.

Aspetti negativi:

Nothing that i do not like about dualmon.

Time Saver

Aspetti positivi:

This product is very easy to install and use. Has made our business much more efficient when it comes to computer issues and training.

Aspetti negativi:

Our use is fairly basic. We have no issues / complaints.

Remote work

Aspetti positivi:

Was able to work remotely from another state as well as can work from home whenever needed.

Aspetti negativi:

Would like a better price option for using less computers.

Dualmon for everyone

Commenti: Excellent experience, does what it is advertised to do.

Aspetti positivi:

Easy to use and deploy. End users easily understand how to use.

Aspetti negativi:

Nothing I can think of. Took care of the duak monitor issue.

Flawless software to use

Aspetti positivi:

ease of use, this software gives you flexibility that team view or other software providers don't offer. You don't have to give out password on each access. It has app on ios and mac and pc.

Aspetti negativi:

you will have to remember password for each individual computer. if you connection is weak it will run slow that given. other than that nothing else.

Good product, inexpensive

Aspetti positivi:

Reliable, inexpensive, easy to set up connections with remote users

Aspetti negativi:

Nothing specific comes to mind. Software is easy to use.

dualmon is what we had been looking for

Commenti: Helping computer users remotely, and checking running daily routines works great.

Aspetti positivi:

Feature of showing which computer is online and to transfer files. Different users can be set up to have access to different computers, and we use the groups for different location computers. The search feature works so well as it searches both the name of the computer and the additional description.

Aspetti negativi:

I wish there was a feature where dual mon would show how long a computer has been inactive for those computers that are set up unattended, this would save so much time as of now we have to login in to see if the computer is not being used so we can gain access.

Love the product

Commenti: I have been using it for 5 plus years and would be at a loss if I didn't have this software

Aspetti positivi:

The software is easy to use and I am able to use it anywhere It has been a lifesaver

Aspetti negativi:

there is nothing I dislike about this product

Better than TeamViewer

Commenti: Excellent

Aspetti positivi:

It just works. No need to troubleshoot nonsense.

Aspetti negativi:

The website address is difficult to explain to end users when providing support.

dualmon review

Aspetti positivi:

remote printer, ease of transfer files. assign user roles

Aspetti negativi:

I am pleased with it. it might be better it I could see the two screens from the remote computer on my two screens