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Informazioni su Gatekeeper

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Aspetti positivi:

It quickly brings up all documents that relate to the term searched. A close second is the reminders you can set up to alert you about important contract milestones such as auto-renewals.

Aspetti negativi:

Roles - need the ability to further restrict functions and visibility based on specific groups or criteria.

Valutazioni di Gatekeeper

Punteggio medio

Facilità d'uso
4,6
Servizio clienti
4,8
Caratteristiche
4,4
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

8,9/ 10

Gatekeeper ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 76 recensioni degli utenti di Capterra.

Hai già usato Gatekeeper?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (76)

Edwin
Edwin
Sales Systems Manager (Spagna)
Utente LinkedIn Verificato
Imballaggi e contenitori, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Great contract Management Tool

5,0 5 anni fa

Commenti: Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.

Aspetti positivi:

It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.

Aspetti negativi:

Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.

Kunal
Governance Manager (UK)
Forniture e materiali, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Gate-Keeper Use

5,0 3 anni fa

Commenti: Overall very good as the system is easy to use and intuitive. The customer service team has been great at supporting with queries and requests, in particular [SENSITIVE CONTENT] who has gone above and beyond with requests needed and [SENSITIVE CONTENT] who has been great with demos of the system. [SENSITIVE CONTENT] has also been fantastic at showing other capabilities of the system.

Aspetti positivi:

Its easy to use which makes it easier for me as an administrator to teach others. Its good as a repository to store all documents. The customer service team has been very supportive.

Aspetti negativi:

The vendor portal is something we are looking into but from the demo its possible there might be some issues with the way policy approvals are made by stakeholders in the approval chain (something GK are working on). This has not put us off the software and we are still very interesting in using this in the future. Some of the way contract data is captured is a little clunky an could be improved

James
Director of Finance (USA)
E-learning, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Review

3,0 2 anni fa

Commenti: Todd has been a great partner is helping us through particular pain points.

Aspetti positivi:

The core functionality for the price.

Aspetti negativi:

Implementation did not convert cleanly from Word to PDF.

Anna
Compliance Lead (UK)
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Gatekeeper - Great system for Contract Management

5,0 anno scorso

Commenti: Time saving. It is quick and easy to locate a Supplier and view a Contract rather than scrolling through hundreds of emaills or searching for saved documents on your PC. Gatekeeper is a safe storage system for all of your secure documents.
I have found all members of the Gatekeeper team very helpful, professional and easy to approach!

Aspetti positivi:

Gatekeeper is an excellent platform to store all documentation for each individual Supplier for your business. It is extremely user friendly. The system triggers advanced notifications to alert you when a Contract is due for renewal or an annual review, which can be easily set up to ensure that a Contract is never overdue. The emailing function is good. You can email Business Owners direct from Gatekeeper. All emails are stored within the individual Supplier card.

Aspetti negativi:

Once a document has been uploaded to Gatekeeper, you cannot rename or resave to a PDF. This would be a useful tool for main administrators.

Paul
Senior Procurement Manager (UK)
Produzione di media, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Gatekeeper contract management system

5,0 anno scorso

Commenti: Fantastic system which has been invaluable to the business since it's implementation over 5 years ago.

Aspetti positivi:

Gatekeeper as brought all our contracts into one environment, allowing stakeholders, Procurement & legal teams to find, review and action agreements.

Aspetti negativi:

Workflows can be a bit tricky to set up, unless you pay for additional resource from GK.

Fabien
Group Contracts and Procurement Manager (UK)
Settore petrolifero ed energetico, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Review Gatekeeper

4,0 anno scorso

Commenti: Very positive - simplicity of the system well adapted to small organisations

Aspetti positivi:

The system is intuitive and easy to use.

Aspetti negativi:

Not customizable enough. The system of permissions should be more flexible

Chelsey
Senior Business Counsel (USA)
Sport, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

2024 Product Review

5,0 anno scorso

Commenti: Good not great, but extremely functional for our current needs. I think the capabilities with Gatekeeper have a ton of promise, like the AI Extract and the Dashboard optimization, but it has been difficult to get the platform to do much more without added manual work on our end.

Aspetti positivi:

I like Gatekeeper's dashboard feature displaying all contracts input and executed agreements showing year over year. It is really easy to run a report if all the meta data is entered correctly. I also really like how sound of a contract repository it is.

Aspetti negativi:

The number of account turnover and the constant push to use GK workflows when our business is just not designed nor equipped to have workflows at the moment.

Catherine
Project Sourcing Lead (UK)
Settore marittimo, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Gatekeeper

5,0 10 mesi fa

Commenti: Very good. Will make a huge difference to our onboarding and contract management processes.

Aspetti positivi:

Easy to use and has lots of possibilities.

Aspetti negativi:

Finding help in the Help Centre. Not easy to find what you are looking for by searching.

Daniel
Daniel
Supplier Contracts Lead (UK)
Utente LinkedIn Verificato
Servizi bancari, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Gatekeeper at 10x Banking

5,0 3 anni fa

Commenti: We've now got all of our supplier and contract work in progress and finalised agreements in one place, with automations built in so we never miss anything. It's given us insights on how long it takes to get suppliers live and on contract. It's given the entire business visibility of our supply chain.

Aspetti positivi:

Gatekeeper radically improved our capability regarding the onboarding of new suppliers and the management of our contracts. Workflow management is a game changer. To create workflows that get you from the start to finish (we use a few for Supplier Onboarding including Due Diligence, Contract review and signature, File Expiry management of key documents from our suppliers, and renewals to automate that process) of any task. The ease of finding any document or even specific clauses within the contract is effortless.

Aspetti negativi:

There is an abundance of data in Gatekeeper but at times, it can be difficult to extract or visualise data sets to compare data. This is more problematic on the spend module but overall, we've found the reporting capabilities and real time use of the product to far outweigh this.

Manfred
Manfred
Information Consultant (Paesi Bassi)
Utente LinkedIn Verificato
, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

The software is in a different league when compared to the competition.

5,0 7 anni fa

Aspetti positivi:

Clear, concise, quick and straightforward GUI. High level of user adoption in first use. High level of customization allowed while maintaining a robust core. Mobile interface works as good as normal web interface. A great team of experienced support people who actually listen and act upon suggestions and even implementing them in the final product. There bug fixing capacity is very quick. We have seen some happen in days after noticing them. Some features are: When you send a message via Gatekeeper to a supplier their response will also be captured in the tool including any attachments. That allows for a robust audit trail. Customizable workflows that allows for delegation of responsibilities within your organization.

Aspetti negativi:

It's more costly when compared to competitors but it's also much more product for the money. The supplier portal suggested for us not only onboarding of new suppliers but also a supplier maintaining its own compliance data. At the time of writing this is not yet possible. At this moment e-signing and redlining is not yet available.

Karishma
Procurement (UK)
Servizi bancari, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Fantastic tool for managing contracts and vendors

5,0 anno scorso

Commenti: We are looking forward to working with our account manager to creating enhancements in gatekeeper to help with our ongoing monitoring of vendors.

Aspetti positivi:

Very intuitive and easy to use system and we are able to track and manage contract's and renewals easily. Easy to navigate and build out workflows from templates yourself is a massive plus. Also the customer support has been great from our account manager who is always on hand to help with enhancements.

Aspetti negativi:

nothing to report we have an excellent experience so far.

Jamie
Senior Compliance Officer (UK)
Assicurazioni, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Purchasing Gatekeeper

5,0 2 anni fa

Commenti: To date we've had a very positive experience with the product and the people providing assistance to us. The product has enabled us to move along maturity levels and move towards procurement. There are lots of helpful things within Gatekeeper which facilitate onboarding and maintaining contracts and I'd highly recommend the product.

Aspetti positivi:

It's an easy to use system which is highly logical and enables us to onboard Vendors in a straightforward fashion.

Aspetti negativi:

There are small fixes within the tool which limit the ease of use such as deleting contracts as well as role permissions. The permissions are currently a little clunky and could be refined to move towards a more structured approach.

Lissette
Procurement Manager (Canada)
Servizi bancari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Always evolving

4,0 2 anni fa

Commenti: we needed a central repository of our contracts and the ability to manage the lifecycle of the contract and Gatekeeper provides that

Aspetti positivi:

Projects, Workflows and Scorecards are important tools to achieve contract efficiencies

Aspetti negativi:

the Risk module has a lot of room to grow

Matthew
Procurement Lead (Irlanda)
Ospedali e sistemi sanitari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Gatekeeper for CHI

4,0 2 anni fa

Aspetti positivi:

Ease of use, updating, communicating with users. Presentation of data.

Aspetti negativi:

Workflows felt a little clunky, overall very few weaknesses.

Kristof A
Project Manager (Belgio)
Reclutamento e selezione del personale, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A great CMS

5,0 2 anni fa

Aspetti positivi:

Gatekeeper allows us, as an MSP, to onboard, contract and monitor suppliers across our different customers in various great and easy to use kanban workflows and views. It gives a great first impression to our suppliers during an onboarding, allows us to capture all the required information and documents in an easy to complete form. The eNegotiate function, allowing us to send out pre-filled contract templates and having them finalized and eSigned all in one platform gives us back time we can spend on servicing our customers. I would truly recommend giving Gatekeeper a try, if you are looking for an easy to use CMS that keeps on developing itself constantly as well. Also the quite fast implementation time was an added value for us, and the support helpdesk always delivers.

Aspetti negativi:

It's always personal and you'll get a different answer from each single user, but for us the only thing currently missing is a mass e-mail option (e.g. based on a certain field value of suppliers), as well as the ability to bulk-push a set of more than one contract or document to a certain suppliers, as an onboarding is often not only about signing a contract but also to provide our suppliers with certain information about our customers and various other documents, related to an onboarding or not, but useful to provide it to them via Gatekeeper as part of it

Colin
Assistant Category Manager
Trasporti/Trasporto merci/Ferrovie, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Very positive experience

5,0 3 anni fa

Aspetti positivi:

User interface is intuitive, creating workflows which link to Suppliers/Contracts makes gathering and collating documents and information very easy and it keeps it organised. auto generation of documents with the use of workflows offers a huge time saving.

Aspetti negativi:

The lack of Custom reports based on workflows ie, a weekly reminder with an overview of what cards are in which workflow sent to the relevant phase owners would be useful.

Max
service manager (Svezia)
Tabacco, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

User friendly application

4,0 3 anni fa

Aspetti positivi:

It´s a user friendly application with an low threshold for new users. We are mainly using Gatekeeper for contract management and e-Sign.

Aspetti negativi:

I think that the reporting functionality can be improved do support other export formats than .csv. We would like the E-sing functionality to be improved in a way to support functionality to use more information fields and to make it possible to sign with initials on each page.

Flavia
Legal Counsel (Brasile)
Internet, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Improving contracts management process

5,0 4 anni fa

Commenti: With their system we have improved our contracts management. Now the contract analyses request is much more complete, the negotiation process with suppliers is easier, approvers can better manage requests..
Automating the path of the contracts was really helpful.
Having a tool in which we can concentrate all contract related info and docs is awesome.
Also, their customer support is very helpful and fast - both the specific account manager and the support center.

Aspetti positivi:

Most impactful feature is the 'workflow'. You can personalize workflow, setting roles to approvers and paths to contracts which really facilitate internal procedures. The product overall is very intuitive and easy to use.

Aspetti negativi:

Overall the tool is very customize so we don't really miss features. Our users don't have difficulty using the system (and they had only one training session).

Braden
Compliance Specialist (USA)
Assicurazioni, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Very pleased and expect it to be integral to our organization for years to come!

5,0 6 anni fa

Commenti: There was a small learning curve with some features early on, but once those were under control it's been very easy to set up and train others on. The support has been so good that I often find myself feeling guilty for bothering them. "Surely they're going to be fed up this time..." but no, they were always eager to help out at any time and as much as needed.

Aspetti positivi:

The customization is a massive plus. Not only is it vital to meet our needs, but it's easy to set up and very flexible. Additionally the customer support is unparalleled, not only with responsiveness but with their eagerness to make sure our experience with Gatekeeper is as seamless as possible.

Aspetti negativi:

The biggest issue we currently have is not being able to make customized fields mandatory (unless it's done through a workflow). This requires stricter administration to make sure everyone is filling out everything as we as an organization require.

Kasia
Legal Counsel (Paesi Bassi)
Servizi finanziari, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Getting contracts organised.

5,0 4 anni fa

Commenti: As a rapidly growing organisation it is very difficult to keep taps on all contracts. Getting this organised in Gatekeeper helped to create a proper oversight.

Aspetti positivi:

The software gives very elaborate possibilities in relation to contract management and workflows.

Aspetti negativi:

The workflows and transitions are sometimes hard to configure. Luckily we can use a implementation specialist that helps out with all sorts of issues.

Ericka
Legal Analyst (USA)
Produzione di media, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Gatekeeper

4,0 5 anni fa

Commenti: Gatekeeper is great to keep your agreements organized. I like that the agreements are uploaded directly from Adobe sign, which guarantees that everything is in the same place.

Aspetti positivi:

The universal search is great, you can search contracts by specific words, not only by counterparties or date. Also, documents from Adobe sign are uploaded directly to GK.

Aspetti negativi:

When I get the results of a universal search many times I have to go to the helpdesk to open the agreement because I can't download the PDF directly from the results. Not efficient.

Fiona
Project Manager (Francia)
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

User-friendly, customisable, excellent customer support.

5,0 7 anni fa

Aspetti positivi:

The user interface is very intuitive and the ability to customise allows us to easily integrate with existing processes and engage users in order to maximise the benefits of using the system. The Gatekeeper team have done a great job onboarding and go above and beyond to find effective solutions. The product team are quick to develop smart features in response to our business needs.

Aspetti negativi:

There is room for development of the product, in particular eSignature, but we expect to see this in the near future.

Carol
Business Process / Operations Supervisor (USA)
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Very easy to work with; They listen to their customers!

5,0 7 anni fa

Aspetti positivi:

Great having all of my contracts at my fingertips. We are a nonprofit organization with limited budget, but Gatekeeper was very willing to work with us to allow it to fit into our numbers. Staff are very eager to make updates to their system based on customer feedback. We've had a few features added very quickly after we made a request. Program is very user friendly.

Aspetti negativi:

We have been using Gatekeeper for just over a year. I have not found anything that I would consider a con.

Ciara
Operations Administrator (Irlanda)
Ospedali e sistemi sanitari, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent System & Super Customer Support Team

5,0 5 anni fa

Commenti: An excellent customer support team, very happy with the experience so far.

Aspetti positivi:

It is a very user friendly system, perfect for our requirements.

Aspetti negativi:

I have no cons so far.

Kate
Lead Counsel (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great vendor management solution.

5,0 4 anni fa

Commenti: Overall the experience has been great. Gatekeeper helps our firm automate a very manual vendor management process. It will be an integral part of our vendor onboarding and renewal process.

Aspetti positivi:

Gatekeeper is easy to use and customizable to your business needs. The implementation team is very knowledgeable and responsive.

Aspetti negativi:

At this time we have no cons with the software.