Recensioni su UpKeep

UpKeep è ottimo per i rapporti sulla manutenzione delle fattorie solari

Commenti: UpKeep è uno strumento eccellente per la reportistica sulla manutenzione dei parchi solari

Aspetti positivi:

UpKeep ha reso facile fornire ai clienti rapporti dettagliati in tempo reale, mostrando loro il lavoro svolto e il tempo impiegato.

Aspetti negativi:

UpKeep richiede una forte connessione Internet per la segnalazione in tempo reale, che può essere difficile nelle aree remote.

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Aspetti positivi:

intuitivo da usare una volta conosciuta procedura

Aspetti negativi:

non intuitivo da usare una volta conosciuta procedura se bisogna collegare con altri

Crucial Team Management

Commenti: This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Aspetti positivi:

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Aspetti negativi:

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

document and work orders share with upkeep the best application

Aspetti positivi:

i like upkeep when handling work orders among team, since i can get all project team inputs to compile general project report , the CMMS feature also makes militance management systems so easy, i also like the user interface. security is another thing which is good since every user is given password for logging

Aspetti negativi:

using the application on android phones its very slow and this limits tasks to be accomplished

Simplest task assistant

Aspetti positivi:

The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.

Aspetti negativi:

Some important pieces of information need to be added such as precise location information about assets.

UpKeep simplifies facility management!

Commenti: Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page.

Aspetti positivi:

My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep.

Aspetti negativi:

Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed.

share work among team with upkeep

Commenti: sharing work orders among the team has helped us to complish task in few minutes

Aspetti positivi:

upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui

Aspetti negativi:

sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones

business work flow now made easy with in companies

Commenti: there has been reduction on time spent by technicians f filling work orders for the company and in long run increasing on productivity among team

Aspetti positivi:

i like the CMMS feature which are so efficient for maintains management and this has simplified work with in the company, i like the software since its so easy to use with a good user interface

Aspetti negativi:

for new users may get challenges using the application to make work orders or open them and on android its bit slow to open documents

complete work orders with upkeep

Commenti: using the application to share work orders has helped us to accomplish more task as team since we can support one another

Aspetti positivi:

work orders have been so easy with the use of the upkeep application, I like the ability to complete work orders using smartphones and share them with colleagues so that everyone can contribute towards the activities done

Aspetti negativi:

using the application to upload documents and photos most cases takes a lot of time and this affects day to day activities

upkeep best tool for us

Aspetti positivi:

i like upkeep vendor and customer portal since am able to search all vendors available and am able to contact them in few minutes since the portal provides vendors name, email, phone and company. The security feature for upkeep is also good since all users are supposed to login using their passwords

Aspetti negativi:

the application disturbs a lot to login using android smart phones and sometimes tends to be too slow

Helped me manage the maintenance of my assets more effectively

Commenti: I was able to create and assign work orders quickly and easily. This has allowed me to increase efficiency in resource management and improve communication with my maintenance team. Also, the mobile app is very helpful and allows my technicians to be instantly notified of new work orders and update their progress in real time.

Aspetti positivi:

What I liked best about this asset operations management solution is its ease of use and how quickly I can create and assign work orders. The platform is very intuitive and allows me to have a complete view of all my assets, schedule maintenance tasks and track work orders in real time.

Aspetti negativi:

Integration with other systems and software can be a bit difficult. Although UpKeep offers a variety of integrations, I have found that some of them can be a bit tricky to set up and don't always work smoothly.

Great for out of control maintenance departments!

Commenti: Our company is very pleased with what the software has accomplished for our maintenance team. It inspires technicians to provide more information to the system because they can easily retrieve historical information when needed.

Aspetti positivi:

Easy to bring technicians onto the system, most technicians are up & using system proficiently in 5 days or less.

Aspetti negativi:

The cost per user is steep for small businesses.

Very User Friendly

Commenti: UpKeep is helping us to formally document what maintenance we have been doing all along. it also allows everyone to see what is happening and when, which assists in scheduling. Proper documentation of maintenance is becoming a necessity to maintain our current customers and attract new business. In setting up our system, it also provided an opportunity to exam our current practices and make some improvements.

Aspetti positivi:

We are using UpKeep for our maintenance needs throughout the facility. I made an outline to help me plan how I wanted things to work and it was easy to tailor the system to all of our needs. I found the meters particularly useful. There is plenty of videos online available for those of us who learn visually. (like me)

Aspetti negativi:

To date we haven't really found a downside to the software. Like most new programs there is a period of adjustment, but it was very brief.

Intuitive software that is easy to setup and use daily

Commenti: Wonderful and knowledgeable sales team

Aspetti positivi:

• Work request portal and app design- easy to use and very precise • All staff can input requests and can easily check progress by viewing work order • Front desk can make appointments and have real time info when inquiries are made • Technicians see work request creation in real time. • Increased productivity • Work orders priorities flagged to ensure quick response times • Central hub to manage all info to improve organization • Ability to generate work requests via app • Inventory tracking and resident billing • Asset management • Reports

Aspetti negativi:

• No notification that invoices need to be processed

Upkeep is a great solution!

Commenti: Our Maintenance team has a increased productivity workflow as a result of Upkeep

Aspetti positivi:

Ease of use, end users have no issues 99% of the time.

Aspetti negativi:

Maybe add comments section for assignee to comment on work order once completed

Software that works for you.

Commenti: Overall the software is working as it was advertised to us. The nice piece about this software is that it integrates an asset management system with a work order system as well as consumable inventory. We like the preventive side as well. The software can send reminders and reoccurring tickets to jobs that happen on a cycle. The key to a product is how well things can be tracked and searched for later on. The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset. That will help with building a budget for replacements and accurate reports. Its nice that we can integrate maintenance and IT together as well as inventory into one platform.

Aspetti positivi:

We transitioned from another work order software. We shopped for a solid work order software that would meet our needs. We were very specific as to what we wanted, since we out grew our old software. We wanted a product that would automate our day to day jobs as well as keep track of our assets. This software is very easy to use and you can customize it to fit your specific needs. We like that pictures can be added to the job ticket. It is also nice to assign work orders to "teams" rather than individually assigning tickets to specific people then back again. Everyone in the team can update and apply their time to the ticket. The upkeep app is also very handy when out in the field.

Aspetti negativi:

The integration to our district was pretty smooth, however we did a lot of planning to make this as seamless as possible. I don't have anything negative to say about the software, things that the software cannot do have work arounds. At the end of the day, everything works, that is all that matters. As time goes on more maybe there will be something that needs improved, however customer support is very helpful and I'm sure they will solve the issues that may arise.

Using this software, our company has increased workflow radically

Aspetti positivi:

The first point is the ability to categorize work orders, we have been able to pin point the major issues and delivery fast and effective solutions to our care homes. Tracking the progress and being able to update the work order and receive this valuable information direct to a mobile device, whether it be a line of text or a picture. I have noticed that the UpKeep scheduler is now up and running, this is going to save me a lot of time, currently I am taking the jobs and distributing these to the team via a excel spreadsheet, really looking forward to this addition to an already complete package. The overdue work orders are also a great plus for our company, it shows where we are failing and possible target training to an individual who is struggling. The main plus is having the data to analyse on a month by month basis. It show how well the performance of the team and individuals are coping with the work load, what home uses our Regional teams service the most and what areas of expertise are mainly required, again perfect for targeting training to the maintenance operative in the home. We have also used this system to compare our response time to a request, labour cost all against using out side contractors, this itself has ben an eye opener and has saved us.

Aspetti negativi:

The updates are only available for the users and not the requestors, this is a big issue for us as we are constantly asked 'What's happening' by the general managers of the homes. If there was a way that when the regional team assigned to the task could share the update, ie waiting for parts, called away etc..

UpKeep for a Multiple Facility Manufacturer

Commenti: This the first full CMMS our organization has ever used.
UpKeep was chosen after trying a number of CMMS systems against some basic goals.
UpKeep is competent, easy to implement, easy to use and has the best Customer Service team

Aspetti positivi:

The customer service is the best! Fast and competent replies to issues and feature requests. Ease of use for everybody. Setup and maintaining the system was intensive since we have over 1000 assets spread out over 6 locations and 13 buildings and UpKeep is fast, easy and simple build the database with. The template uploads helped get us going and the inline editing was a great addition.

Aspetti negativi:

The "View Only" account is a free account. Since we have nearly 50 supervisors and leads, this free account could be the answer for communication and information. They can see open work orders so that they don't double a request. They can see the Preventive Maintenance calendar to plan their production around servicing of the machines. They can see the performance of the maintenance team in their departments. They can do reports. They can see everything. The problem is if one of these "View Only" users submits a work request, they cannot comment on the work order. Commenting on ones work order is only allowed on the free "Requester" account or the paid accounts. At first this wasn't much of a deterrent but having to call or send email to maintenance after submitting a request into UpKeep just to make a comment is tedious when the comment section is already in a work order. It is even worse on mobile because it will let a person type a comment only to pop up a flag saying this is not allowed when pressing "Send". There have been a few frustrated users at this point. I continue hope that the UpKeep team will resolve this and have a communication system that is the best!

Upkeep, the easy CMMS!

Commenti: Overall it has been a positive experience and everyone has been very helpful.

Aspetti positivi:

Ease of use, upkeep stays up to date, quick to implement changes. heavy focus on mobile app.

Aspetti negativi:

While I like that they are quick to implement changes they recently removed a feature that allows mobile users to see work history on a scanned asset. This method of viewing completed work orders is crucial to our team members so they can learn from the whole team. Also, it’s fairly expensive and there is no good way to create/print asset tags from the software.

Great For our Small Team

Commenti: Communication across departments had been a struggle. So Upkeep helps us all be on the same page and know that concerns are addressed right away and not forgotten on some clipboard. Also being able to look back at old requests has helped in creating reports for our board of directors of what we have been doing.

Aspetti positivi:

This software allows our two Maintenance Techs the ability to see what projects and fixes need to happen at a glance. And its a great motivator to get to check items off once they are done. It is really helpful to allow a wide range of team members to post requests from their phone, and the ability to add a picture takes the guess work out of diagnosing the issue. It was cost effective for us with a small team to have two techs on the account, and people from Upkeep were very helpful in getting our account set up.

Aspetti negativi:

There have been a few glitches with the software where it was hard to access the information or I was getting too many notifications, but those usually sorted themselves out quickly. Having to pay for each tech on the account makes it harder with employee turnover and training new ones... Are they going to stick around, or are they tech savey enough. But we have key team members with access and they direct any others. And they product is easy enough to use as long as you just get familiar with it. The tutorials are very helpful.

Great User Interface and Customer Support

Commenti: The best way to describe it is we operate as a team. Specifically want to recognize the customer support staff who helped me.

Aspetti positivi:

What I like most is how intuitive and user friendly the system is.

Aspetti negativi:

There are a few limitations that the system has, such as limited levels of hierarchy, but what is great is that they are receptive to feedback and are making revisions to their system based on customer need.

UpKeep is the Gold Standard for CMMS Software!

Commenti: I can almost guarantee a ROI on this product within the first year of implementation. I truly believe it pays for itself with the ability to go green and stop so much paper reports and tracking, as well freeing up admin staff to do other important duties. It is truly amazing! Techs in the field love it just as much as it makes their job so much easier and provides them abilities to provide updates to important tasks in real time.

Aspetti positivi:

Not only is UpKeep easy to use and learn, getting it implemented within my organization has been practically turnkey! UpKeep staff provided an amazing training experience for my organization and we were up and running in no time. Service after the sale has been fantastic! UpKeep is always ready and willing to help us with whatever we have a question about. Our field techs were super quick to pick it up and become masters with managing of work orders. My organization leadership love it too! It's incredibly easy to see our entire organization in one big picture. UpKeep has by and large far exceeded our expectations. We look forward to using UpKeep for many years to come!

Aspetti negativi:

There are really no cons with this amazing software! Anytime there has been some kind of obstacle during implementation and usage, it has already been resolved to our complete satisfaction.

An excellent tool

Commenti: With 50 properties it allows us to better track the projects at each location and let the maintenance team know what priority level each one is so those that need immediate attention are getting it first. It also allows us to track production and regular preventative maintenance.

Aspetti positivi:

How easy it is to use and allows us to track the progress of all work orders, whether we handle in house or involve an outside contractor.

Aspetti negativi:

Wish you would add one simple feature- a place to add an email address or two. Although we encourage our leaders and managers to enter the maintenance requests in the system, we have times where we enter them and then they are not aware of the progress because they are not part of the email updates.

Running With Upkeep

Commenti: We Are Still In Training mode with the team, the team Is Awesome By The Way. The One Thing I Would Like To See Is Onsite training. With Our Facility I Think To have someone onsite would greatly benefit our learning the system and help get it underway faster as far as getting all of our assets and parts entered and how we go about entering them all.

Aspetti positivi:

Ease Of Use. We have many employees who are not computer gurus so they normally will fight anything as far as using technology. With Upkeep Being So Basic And Simple For Them They Have Picked It Up In A Couple Days.

Aspetti negativi:

Upkeep Has A few items that we would like to have which at this time they do not have. A Icon that could be placed on the home screen for request users. And Being Able to extend the asset tabs of your asset page. It Is All Small Items I am sure they can get changed for us as they learn our needs and desires for using this software.

Time and Efficiency

Commenti: As our company continues to grow UpKeep will be a key tool in managing assets and workflow.

Aspetti positivi:

We currently manage 9 Facilities over about 100 mile radius. When I travel to a facility I need to know exactly what tools and supplies I need. I love that someone can not only put in a request, but can also take a picture. I always go, knowing exactly what I will be dealing with. We have only been using this for about 6 months and I am so excited to continue using and finding new ways UpKeep can save us time and make us more efficient!

Aspetti negativi:

Usability with some of the advanced features is tough sometimes, but customer service is great at helping me figure it out.