Informazioni su Zoho Inventory

Gestione dello stock e degli ordini per le imprese in crescita.

Ulteriori informazioni su Zoho Inventory

Aspetti positivi:

My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues.

Aspetti negativi:

Lack of integration partners without using some sort of connector.

Valutazioni di Zoho Inventory

Punteggio medio

Facilità d'uso
4,4
Servizio clienti
4,3
Caratteristiche
4,2
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

8,4/10

Zoho Inventory ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 371 recensioni degli utenti di Capterra.

Hai già usato Zoho Inventory?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (371)

David
David
Software Engineer (USA)
Utente LinkedIn Verificato
Semiconduttori, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Robust inventory management tool

5,0 10 mesi fa

Commenti: Provides a wide variety of functions to optimally manage inventory tracking.

Aspetti positivi:

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Aspetti negativi:

It was a bit complicated to finalize the integration with some third party platforms.

Estefania
Estefania
Engineering Project Specialist (Argentina)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

To succeed in today's competitive marketplace, maintaining accurate customer data is essential.

4,0 mese scorso Nuova

Commenti: I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.

Aspetti positivi:

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Aspetti negativi:

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

Brett
President (USA)
Ufficio del Direttore, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Love the Concept, reality is that its not ready for ecommerce

2,0 5 anni fa

Commenti: Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.

Aspetti positivi:

proposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

Aspetti negativi:

Does not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

Liliana
Cloud Solution Specialist (Romania)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Good value for money - best works for small businesses

4,0 mese scorso Nuova

Commenti: Easy to track inventory, reporting is quite clear and straight forward

Aspetti positivi:

Ease of use and the customer support are very efficient.

Aspetti negativi:

Some basic features like average cost of an item not possible to have it displayed with users of an organization other than Admins.

Alternative considerate: Cin7 Core

Perché scegliere Zoho Inventory: Zoho Inventory is more reliable than Sage

Software precedente: Sage 50cloud Accounting

Sancharini S
Sancharini S
Admin Executive (India)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Practical, economical option for Inventory Management

5,0 2 anni fa

Commenti: Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !

Aspetti positivi:

Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Aspetti negativi:

Can be more economical due to scale of zoho, they could pass some more discount to clients.

Alternative considerate: Salesforce Marketing Cloud

Perché passare a Zoho Inventory: Complete solution / package to run a business, not only inventory management.

Karun
Founder (India)
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Fantastic addition to the Zoho Books suite

5,0 4 anni fa

Commenti: Well designed software that meets my organisation's needs. Ease of usage means that people at all levelsof the organisation can get comfortable using it to manage inventory and track sales.

Aspetti positivi:

As a small business owner, I found that the Zoho Inventory plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory.

Aspetti negativi:

The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it.

Alternative considerate: Quickbooks Online

Perché passare a Zoho Inventory: Free package offered much better functionality. Additionally, I already use Zoho Books so integration was a must.

Eric
Owner (USA)
Utente LinkedIn Verificato
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Replaced Old System with Zoho (tried Quickbooks first)

5,0 4 anni fa

Aspetti positivi:

Cloud based, pricing tiers by customer, import/export.

Aspetti negativi:

Coming from a fairly old (DOS based) system, which we were used to, there is a learning curve. I was not able to easily find ways to do business the way we are used to. After much searching, Zoho has most of the main capabilities, but they were not easily found. This could be because Zoho does so much that there is a lot to search through.

Alternative considerate: Quickbooks Online

Perché scegliere Zoho Inventory: Autologue was almost $600 a month. We purchased an auto parts distributor and the system was already in place. We needed to be able to access the system from anywhere and saving money was a huge factor.

Perché passare a Zoho Inventory: Being a B2B distributor, we needed the ability to set price tiers by customer.

Kory
COO (USA)
Utente LinkedIn Verificato
Servizi bancari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Great system without a crazy budget

5,0 4 anni fa

Aspetti positivi:

For the price, you get an amazing amount of tools for managing inventory. It has a great integration with Amazon and makes everything sync very easily.

Aspetti negativi:

You can't segment customers based on purchase items.

Kevin
student intern (Ecuador)
Utente LinkedIn Verificato
Ricerche di mercato, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Manage your inventory professionally with Zoho Inventory

5,0 3 settimane fa Nuova

Aspetti positivi:

Zoho Inventory has allowed the control and monitoring of the products in a professional manner thanks to their large number of tools, also allowing an analysis on the performance of the products offered

Aspetti negativi:

Despite being a complete tool, learning to handle each of the tools is a long and complicated process

Utente Verificato
Utente LinkedIn Verificato
Tabacco, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Great App

5,0 2 mesi fa Nuova

Aspetti positivi:

Easy to use, very versatile, it has become seamlessly essential to our business

Aspetti negativi:

Customer service is a bit slow and clunky

Luke
Business Analyst (Canada)
Utente LinkedIn Verificato
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Fit Our Client's Needs Very Well

4,0 4 anni fa

Commenti: Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use

Aspetti positivi:

Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

Aspetti negativi:

For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

Alternative considerate: QuickBooks Desktop Enterprise e Xero

Perché scegliere Zoho Inventory: The accounting that the company had been using was not sufficient to manage their complex supply chain and multiple selling channels. Staying with the existing software would require a custom integration solution that would have been financially prohibitive for the company at this time. Zoho came with the features and integrations that were required for a small fraction of the comparative costs.

Software precedente: QuickBooks Desktop Enterprise, Sage X3 e Xero

Perché passare a Zoho Inventory: The main factors were the excellent integration with Shopify, as well as the attractive pricing

Rishabh
Operations Manager (India)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

A Robust And A Well Designed Tool

4,0 4 anni fa

Commenti: It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory.

Aspetti positivi:

There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are: 1) Order Management 2) Invoicing 3) Integration with other tools available 4) works closely with other Zoho Products 5) Ease of access 6) Reporting and Dashboard is better than other players in the same domain 7) Handles RMA easily

Aspetti negativi:

Each tool comes with a few drawbacks though: 1) Lack of Equipment Rental feature 2) Composite Items feature doesn't function well, needs more tweaking from the user

Alternative considerate: Orderhive, Megaventory e EZRentOut

Perché scegliere Zoho Inventory: The older tool was not enough for equipment tracking and invoicing, we had to switch between tools to get both of them done, Zoho Inventory provides both of them under the same umbrella, thus giving my team the ease of access and saving valuable time.

Perché passare a Zoho Inventory: It provided the same or in some cases more features at a lower cost.

Christian
CEO (USA)
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

It NEVER worked!

1,0 3 anni fa

Commenti: Horrendous

Aspetti positivi:

I only considered Zoho Inventory because of the Inventory integration with multiple Shopify stores but It never worked on more than 1 store.

Aspetti negativi:

Besides having paid $250 for a product that never worked, the customer service is very slow. They say they will contact their developers and have the issue fix overnight, they ask for screenshots of everything but NEVER SOLVE ANYTHING.

Alternative considerate: Zoho Books

Perché passare a Zoho Inventory: I wanted to give it a try, but If Zoho Inventory does not work, I can't imagine how bad the other products are.

Priscila
Founding CEO (Guatemala)
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione
Fonte: GetApp

Everything you need

4,0 4 anni fa

Commenti: I looked around for a software that would fit our needs as a growing company. Some programs were way too complicated to use. Zoho has the additional benefit of having "sister" software for bookkeeping, etc and the price is spot-on.

Aspetti positivi:

It is all I need for inventory management and it's easy to use!

Aspetti negativi:

I guess it can be more visibly appealing.

Alternative considerate: Ordoro

Perché passare a Zoho Inventory: Easier to use, adequate for our needs, better price

vallabhan
Ops ()
Utente LinkedIn Verificato
Articoli sportivi, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Just the kind of business apps that any small-medium biz would need

5,0 4 anni fa

Commenti: Our startup has small teams,some of who work in different locations. We have been comfortably managing our core ops on Zoho Books & Inventory very well. Our management team also has access to data at all times. The mobile app is an excellent add-on that comes for free. It supports bar code scanning, which is a blessing if you need to handle several SKUs and process large orders. I had initially tried Quick Books paired with a third-party inventory module, but I got tired of it quickly and had to drop it. Zoho wins over competitors hands down !

Aspetti positivi:

It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs

Aspetti negativi:

For its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.

Ryan
Procurement (USA)
Ospedali e sistemi sanitari, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoho Inventory for the win

5,0 11 mesi fa

Commenti: We are a growing company that was in need of a sophisticated inventory management system. we found it in zoho

Aspetti positivi:

I loved how easy it was to connect to our shopify store. to my surprise, it was also able to connect to Ebay. It also connects to Paypal, which makes our money transactions easier to handle, limiting our stress. Using this software, we were able to keep a very accurate inventory while selling across multiple online platforms. It is worth the cost because this helps prevent any inventory shortages and lost orders because of a lack of inventory

Aspetti negativi:

The original setup was a very lengthy, which there were multiple confusing parts. There could also be a few more reports that come standard, we needed to make multiple custom reports, which also took lots of time and man power.

Ian
Director (UK)
Prodotti alimentari e bevande, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Piddle Brewery

2,0 3 anni fa

Commenti: If you only have one warehouse, and are a wholesaler buying and selling goods with a small range of products this is fine. If you are anything else, look elsewhere. Otherwise you will have a report of 20 pages long which you have to export to excel to filter.

Aspetti positivi:

Zoho is easy and quick to learn and the customer support is really good.

Aspetti negativi:

The system has some real major flaws. 1. There is no pick list, which makes warehouse picking a real challenge 2. You can send delivery notification and invoices to separate e mails. 3. The reports are terrible and are not fit for purpose for a multifunctional warehouse system 4. They really struggle with vat, and therefore connecting to other systems is difficult. 5. The package does not fully integrate with Intuit and pushes towards Zoho Books. The try to force you to use Zoho books all the time.

Bob
President (USA)
Utente LinkedIn Verificato
Produzione di alimenti, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione
Fonte: GetApp

More funtionality than some of the programs out there.

5,0 4 anni fa

Commenti: So far so good, it the product that we have selected for our business and has met our needs. We tried several others but choose this one and have been happy. The product is dependable and has not had any glitches so far. We would recommend this products to other users.

Aspetti positivi:

We tried several products however most of them lack the function of being able to track items needed to produce your final product. Most of them are just an inventory product but lack the options needed for those of us that manufacture our own products. Once you find a product that does have these features they are pricey and difficult to use with little to no instructions. Then there is the problem of enabling them to sync with your accounting software like Quickbooks. This product has all of these features and is the reason we are using it.

Aspetti negativi:

The screen resolution and display may need to be adjusted. We noticed that the side bar on the left does not open all the way and is partially covered by the mainscreen. It would also be nice if someone would come up with a program that automatically generated a product SKU number instead of always having to manually create these.

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Zoho inventory - My saviour

5,0 4 anni fa

Aspetti positivi:

Cloud Based ERP. SKU serial tracking feature. Awesome UI payment reminders integration with ICICI bank portal feature

Aspetti negativi:

I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus. Still cheers to whole Zoho Team for an awesome product

Ann
Ann
ADMIN (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A Must Have for Business

5,0 4 anni fa

Aspetti positivi:

We found Zoho after years of putting up with a software that doesnt work for our company. Glad we did, because we havent looked back since. Ease of use, very user friendly and OUTSTANDING customer service!

Aspetti negativi:

Nothing really. Nothing that their customer service cant handle.

Josef
Integrations (Cechia)
Utente LinkedIn Verificato
Circuiteria, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Zoho is very easy on eyes

5,0 4 anni fa

Commenti: We would like to replace our aging, Java-based accounting software with this ERP, and hoping to integrate other products such as Books and Help Desk as well as Single Sign-on and writing our own apps as extensions to the Inventory.

Aspetti positivi:

It is so good to look at. I reviewed some of the competitors (Unleashed, DEAR and Cin7) and Zoho products provide the best user interface. It's very simple and familiar, menus have just one or two levels, it works very well on a Mac in Safari (which isn't something you could tell about the others). They also have good-looking and working iOS apps with barcode scanning - again, the others are missing out there. As for the integrations, it looks like they have quite extensive API and Single Sign on, but I have to expose that area more.

Aspetti negativi:

As they have their own Books, there's no direct integration with either XERO or Intuit. But we're willing to give Books a go, especially if it really is UK ready.

Utente Verificato
Utente LinkedIn Verificato
Automazione industriale, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Use of Zoho Inventory system in Russia

5,0 4 anni fa

Commenti: With Zoho Inventory I am running a stock control, as well as creating orders, invoices and packages.

Aspetti positivi:

Easy to use and much fuctionallity software. I was looking for this kind of software for my small stock management. Highly recommend to use for improving business efficiency, and most importantly to control your business at a fingertip (App is working perfectly). Multiuser system helps to accommodate different activities and job specifications to use employee, thus creating a functional vertical integration value chain. All actions are stored and as an Admin I can observe actions of my empoyees. More control less arguments and distraction for business efficiency.

Aspetti negativi:

Some of my employees are native in Russian language, and unfortunately Zoho Inventory is not running on Russian language, that is the only thing I would like to add. Everything else working perfectly.

Utente Verificato
Utente LinkedIn Verificato
Articoli sportivi, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Warehouse management

5,0 4 anni fa

Commenti: Zoho One, including inventory has sorted our business processes and made our work flows easy to follow and almost fool proof

Aspetti positivi:

Easy to use Links into many other apps within zoho Cost effective

Aspetti negativi:

many apps are not necessary Managing currencies of products from suppliers difficult adding images is time consuming

Purushotham
Head Business and Operations (India)
Utente LinkedIn Verificato
Sicrezza e indagini, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Good to Go With

5,0 4 anni fa

Commenti: Good

Aspetti positivi:

Very Convenient & User Friendly You get almost all Options

Aspetti negativi:

Customer Support is not Prompt. we need to leave a message & they will get back to us at a irrelevant time

Tanya
Marketing and Sales Exec. (Giamaica)
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The only inventory tool you will ever need

5,0 5 anni fa

Aspetti positivi:

This tool allows me to record my sales, purchases and other expenses. Send quotes and invoices to clients from within the tool, as well as store contact details for my client and suppliers list.

Aspetti negativi:

When doing the composite items, the tax for individual items aren't added to the total cost, so you have to manually adjust the total cost.