Recensioni su SendPulse

Quasi ineccepible

Aspetti positivi:

Uso giornalmente questa piattaforma e non ne posso fare più a meno ormai! Grande facilità nel costruire le campagne... versatile!

Aspetti negativi:

Non una pecca, ma implementare una migliore integrazione con altre app sarebbe gradito.Per il resto, per me, è eccellente

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

Commenti: The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers. We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Aspetti positivi:

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide. The software allows you to send a huge number of emails (to clean email addresses) with ease. They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself). Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible. (For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Aspetti negativi:

It would be good to have an email cleaner built into the software rather than having to use an external service. I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

SENDPULSE REVIEW

Commenti: IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS

Aspetti positivi:

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS... I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

Aspetti negativi:

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

Localize your Pricing

Commenti: Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing. In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in Nigeria are SMEs. Your dollar conversion rates are killing. For example, last month I paid N37,400 only for $44 bill only for me to renew this month at N52,800 for same $44 with a N15,400 difference. This is ridiculous and unacceptable. CBN dollar rates is N780 but your rate is N1,200 with a N420 difference. Your exchange rate is more than that of the parallel market. You need be sensitive to localizing your pricing and experience or create models that will be country-specific. The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.

Aspetti positivi:

Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing.

Aspetti negativi:

Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria.

A worthy EDM serive for you to try

Commenti: thought some small thing I think it need to improved, this is very great platform and worthy a trial

Aspetti positivi:

the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.

Aspetti negativi:

I think more integations API should be developed, and give more help on this. also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful

Great email marketing and SMTP offering

Commenti: Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!

Aspetti positivi:

I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.

Aspetti negativi:

Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.

Connect WhatsApp Business Account

Aspetti negativi:

I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo is not good because it says to call or email but no call or email comes and when I log in and go for support it says no one. It is a new person and it is difficult for him to explain everything from that point of view and he does not know how to write an email to anyone. I have wasted a lot of time because there are other platforms that provide better service than you are doing.

The BEST newsletter service I have ever seen !!

Commenti: Honestly I had explored several other email marketing tools before, and did not know Sendpulse. But WOW ! What a POWERFUL tool !!!

Aspetti positivi:

-The first service of this kind I see with a 24/7 customer service. Very responding, very professional -Features for automation are the BEST I have used so far -A very simle interface, easy to use -They also implement SMS marketing and web push notification, all gathered at the SAME place and INTEGRATED together

Aspetti negativi:

Nothing to say, seriously. The software is EXCELLENT !

A multi-purpose marketing tool.

Commenti: This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.

Aspetti positivi:

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Aspetti negativi:

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

Thanks SendPulse for this product

Commenti: Really very attractive, very quick in their responses even during COVID19.

Aspetti positivi:

Really, I love working with them, they know our needs as they developed them for us. Thanks once again and continue Rassem

Aspetti negativi:

Really nothing, I found all what I'm looking for

Good Tool for Email marketer

Commenti: It is one of my favourites Email marketing tools. With a lot of good features and great analytics tools. It will be great if SendPulse will be better in cold emailing. So, if you want to start with Email marketing, you know what service to use.

Aspetti positivi:

Good pricing plans, nice delivery to recipients, web-push, Viber and SMS delivery.

Aspetti negativi:

For me it is template builder. He is so simple for me. I mean, he looks like for beginners.

Excellent Email Marketing Tool with Great Features and Analytics

Commenti: My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.

Aspetti positivi:

I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.

Aspetti negativi:

One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.

Pushing thousands of emails only takes minutes with SendPulse

Commenti: We have a wonderful experience with SendPulse. It easily allows us to quickly upload and manage our large pool of customer's email addresses so that we can push regular newsletters, and promotional offers, and updates. Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time.

Aspetti positivi:

Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch.

Aspetti negativi:

The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft.

SendPulse review

Aspetti positivi:

I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.

Aspetti negativi:

No, for now i dont have any problem for using sendpulse

they do not clearly communicate the changes, it smells like a scam

Commenti: I think it can improve

Aspetti positivi:

It seems to me an acceptable service, not very ergonomic but acceptable

Aspetti negativi:

I have worked on the platform and it seems comfortable to me, but they have made last-minute changes and they have not published or notified by email, I am still waiting for answers from a person in charge

Use it every day

Commenti: The ability to send multiple personalized emails and sms message to my whole list or I can segment down to a small group. Very good value.

Aspetti positivi:

The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message all in the same program. You can build custom temples emails and SMS message. You have the ability to use variables to make your campaign be more personalized. You can import emails or build them with HTML builder also. Click and drop email builders make it very simple. You also earn credits that can be used to pay for services. Customer support is fast and. Very helpful.

Aspetti negativi:

The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

Best email services

Commenti: I have been using third party email services for 10 years now for my marketing and transactional emails through eCommerce software. And SendPulse is the best that I have ever used. I tried many in the past but had to change from time to time due to delivery issues. But once I used SendPulse, I not only using it for myself for last 4 years but also have referred many people who were facing same issues like me. Email services depends upon on delivery time and exact statistics which Sendpulse fulfills without any issue ever.

Aspetti positivi:

Best email delivery time Always land in inbox on all providers Very detailed statistics on each delivery

Aspetti negativi:

I haven't found any con in it and that is why I am using it for last 4+ years.

Send Pulse: Email Marketing made easy

Commenti: I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product.

Aspetti positivi:

I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.

Aspetti negativi:

I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.

Automated mailin in a digital assistant

Commenti: Automation of mail sending for the users of our software solutions is no longer an issue, and we have the tools for follow up and diagnosis.

Aspetti positivi:

The features we fancy the most are the SMTP mailing service in combination with the email templates. The template editor is simple but rich enough for most purposes. SMTP mail delivery is straightforward with the SMTP mailing API.

Aspetti negativi:

API management of the email templates could be improved, esp. the discovery of the template ids.

Excellent All-In-One Marketing platform with easy to understand interface

Commenti: Using SendPulse has made our email marketing and CRM much easier. It's a great product for any startup who wants all in one platform with an affordable price

Aspetti positivi:

SenPulse is an amazing marketing platform to have if you are starting a business. The interface is very easy to understand and makes the process of designing newsletters a breeze

Aspetti negativi:

I have been using SendPulse for the past few weeks It is so easy to use and the analytics are really great. Hopefully, support all currencies in CRM and integrate with Elementor for WordPress

sendpulse mail marketing

Commenti: good
very good
easy to use and suggest people join too

Aspetti positivi:

it's very easy to use for email marketing easy to upload . set up and schedule time i love it

Aspetti negativi:

hope can increase check email address working or not because sometime customers close business so if can list non working email / add in this month so i can check and update

Poor support

Commenti: So, to start, Ive used sendpulse with another company of mine that is in the same business as the one I’m rating this review for. Up until now we have had very few problems with them. Once we decided to setup an account for our second business we started by uploading our mailing list that we had verified with a few different email verification services and they denied the list claiming it had too high of a rate of failure.
Okay whatever. Not the end of the world. So we continued on with our lives until this week, when we wanted to send out one last reminder to our customers about a barbecue and sale we were going to be having in a few days. Our mailing list went through this time, but then our campaign was denied because it was too “spammy”. Okay? So we contacted them and they gave us a different excuse “because we didn’t have our cusomters permission to send them email”, what? Whatever we can provide proof that we do. We send in a reply hoping to get this resolved so we can get this sent out ASAP because this event is happening this weekend. Then we get another reply with a different reason “you are breaking our terms of service because you are advertising or selling fake drugs” okay what? When asked to please clarify they simply replied with “we won’t unblock your campaign still. Because of this absurd ordeal we will be canceling both of our accounts with them and making sure our business partners do the same.

Aspetti positivi:

Free trial is nice to find out how poor of customer support that they have

Aspetti negativi:

Blocks email lists claiming they weren’t verified. These lists were verified by two different companies and had emails sent out to the participants accepting the subscription, Blocked our latest campaign because they didn’t like what we sell.

Chatbot for Whatsapp Only

Commenti: Very good for the price.

Aspetti positivi:

The chatbot is very easy to program. It's very good for its value.

Aspetti negativi:

The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat.

Easy to implement and to use

Commenti: We use Sendpulse chatbots on a daily base for service clients. It´s been a useful tool to attend all our customer's claims needs.

Aspetti positivi:

Friendly interface, easy to use and understand.

Aspetti negativi:

We would like to have some samples for chat bot automation

SendPulse Has Many Feature For The Business to Promote

Commenti: I can say I'm satisfied with the service 8 out of 10.

Aspetti positivi:

SendPulse has many features that really help the business to promote from the same platform! That is great in my opinion. It has a free plan so you can test it before you go on a large scale.

Aspetti negativi:

I can't remove my first email address from the SMTP account even I reach support. I planning no to continue that domain, so the email address is taking the 2 quota space but not useable for my case. I recommend changing that policy and give us delete any email address instead of freezing one email address.