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Informazioni su Privy

Scelto da oltre 300.000 aziende per acquisire e convertire i visitatori del sito web: non avrai bisogno di un'altra app per popup, coupon o per evitare l'abbandono del carrello.

Ulteriori informazioni su Privy

Aspetti positivi:

It's really too bad that I can't give the a higher rating as I'd love to. I really like the app and the customer service and easy integration.

Aspetti negativi:

Also, this system does overlap sometimes with the way your email client will run if you are just using it for Abandoned Cart popups.

Valutazioni di Privy

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,3
Caratteristiche
4,4
Rapporto qualità-prezzo
4,0

Lo consiglieresti?

8,1/10

Privy ha una valutazione complessiva di 4,4 stelle su 5, calcolata sulla base di 50 recensioni degli utenti di Capterra.

Hai già usato Privy?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (50)

Danielle
Danielle
President/CEO (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

We use privy to collect email addresses online.

5,0 7 anni fa

Aspetti positivi:

I like the integration with Shopify and MailChimp. This makes address collection pretty easy. There is more functionality that we haven't utilized.

Aspetti negativi:

I had a bad experience recently when I tried to find out the URL that my sign-ups were coming from.

Risposta di Privy

7 anni fa

Hey Danielle - thanks for the review! I'm sorry to hear about the bad experience you had trying to find out what URLs your signups were coming from. I'll shoot you a separate email to help you with that. Josh from Privy

Recensione anonima
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Privy Made SMS Easy

4,0 3 settimane fa Nuova

Commenti: Easy to use and very efficient for my SMS needs.

Aspetti positivi:

Privy seamlessly connects with my Shopify store.

Aspetti negativi:

I wish I could get more dedicated help prior to reaching 9k contacts.

Kyle
Operator (USA)
Moda e articoli di abbigliamento, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Software was working, then had issues

3,0 6 mesi fa

Commenti: It was poor since there was a glitch or misunderstanding and my actual customer list from Shopify was blocked by Privy, so I could no longer use the software.

Aspetti positivi:

It was better priced than Klaviyo and they had good ecommerce knowledge

Aspetti negativi:

I sent out a campaign to my customers, but somehow got marked as spam and Privy wouldn't let me send emails to that list, which was my customers, so I cancelled

Azeem
Founder (India)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great Digital Customer Experience Enhancer!

5,0 3 anni fa

Commenti: Overall experience with Privy has been phenomenal, in fact, we continue to use it for Shopify stores due to it's deep and seamless integration allowing for relevant targeting.

Aspetti positivi:

The best part about Privy is that it allows you to tap into high intent customers over multiple touch-points through a single platform and app. Something underrated about Privy is their learning repository which is amazing. Lastly, it's super easy to use. We used it on Shopify it was an absolute breeze.

Aspetti negativi:

While customer support was largely decent, we did have a couple of instances where there was a huge scope for improvement. Secondly, setting up emails with images can, at times, become cumbersome.

Varun
Varun
CEO (India)
Utente LinkedIn Verificato
Arti dello spettacolo, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Beautiful popups that comes with a price tag

4,0 4 anni fa

Commenti: It was a pleasant experience till they removed certain features from our existing plan and placed them in the higher plan. Also, their pricing and plans change too often which is a bit worrisome and uncomfortable.

Aspetti positivi:

The templates are beautiful, easy to edit and setup and publish on website. Exit intent works fabulously well on desktop and mobile. Only a few providers have this feature available.

Aspetti negativi:

It's far more expensive as compared to other providers, offering the same set of features in a higher plan which makes it pricey and unaffordable once you attain a certain level of scale in terms of visitors and page views.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Helped Our Company Immensely

5,0 5 anni fa

Commenti: It’s been great. They advertise list growth, and that’s what they do. Our list has grown tremendously since choosing Privy!

Aspetti positivi:

We use Privy for the pop up form that feeds to a list of contacts in Mailchimp. My favorite thing about Privy? It works. We have made so much money from the pop up coupon!

Aspetti negativi:

As your company grows, so does your bill. They bill on page views, which is fine. They’ve gotta make money somewhere.

Risposta di Privy

5 anni fa

Thanks for the review and love seeing your success!

Brittany
Brittany
VP Sales (USA)
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Captures Attention

5,0 6 anni fa

Commenti: Great for building an email list and getting sales to go through on your site because of coupon offerings!

Aspetti positivi:

This is a great tool for capturing your customer's attention before they're about to leave your Shopify store. I've had this setup on my online store for about 2 years now. I find people are usually pretty inclined to submitting their email anywhere if it means getting a discount coupon. So obviously this tactic works well. I definitely think anyone needs this tool if they have an online store It's very customizable to your needs and design. And it's great for analytics. Very user-friendly and easy to setup with Shopify, like most add-ons.

Aspetti negativi:

I mean it's a pretty straight forward software. Maybe more catered to smaller businesses rather than large companies.

Daniel
Daniel
Co Founder, Head of Marketing and Product (USA)
Utente LinkedIn Verificato
Moda e articoli di abbigliamento, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Flexible and easy

4,0 6 anni fa

Aspetti positivi:

- Like that it integrates with Shopify and Mailchimp - I like that I can set triggers for when it pops up and easily design new campaigns to test them

Aspetti negativi:

THere are no cons that I can think of. We have a pretty simple use case on our website and it does the job.

Ciprian
Senior PHP Developer (Irlanda)
Utente LinkedIn Verificato
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Alternative considerate:

Good user feedback tool but restricted

4,0 5 anni fa

Aspetti positivi:

A good user feedback tool with lots of options pertaining to user targeting, user funneling, timing events, actions and page behaviour.

Aspetti negativi:

A good user feedback tool but restricted in that all user interactions require an email field.

Brionne
Brionne
Associate Digital Graphic Designer (USA)
Utente LinkedIn Verificato
Servizi finanziari, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Cool Tool, Way too Spendy

5,0 6 anni fa

Aspetti positivi:

This tool is pretty easy to learn and the sleek interface makes it easy to find the tools you are looking for, whether it's options to customize your pop-up, connecting your MailChimp account, etc.

Aspetti negativi:

It's way too expensive. Competitors offer the same features for a fraction of the price. I also like that it doesn't automatically update your email list, you have to manually export contacts from Privy to MailChimp. Maybe it does it automatically if you upgrade your account.

Risposta di Privy

6 anni fa

Hey Brionne, Thanks for your review on Capterra! Glad to hear that for the most part you are enjoying Privy. In terms of syncing your new subscribers over to Mailchimp, you can do that automatically on any of our plans. Just go to the automation step of any of your display campaigns, select Mailchimp and then choose which list you want it to sync to in your MC account. https://help.privy.com/hc/en-us/articles/360009564293-Syncing-Your-Privy-Contacts-To-MailChimp Hope that helps! Josh

Gustavo
Manager (Messico)
Vendita al dettaglio, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Que tan privado es Privy?

4,0 3 anni fa

Commenti: En general es un producto meramente practico y sencillo, eficaz y de un uso facil, me gusto el hecho de encontrar varias opciones para visuaizar mas campo para una busqueda de algun tema o necesidad que se requiere, lo recomendaria mucho ya que es muy eficiente y compite con otros productos que son de gamma alta como lo es privy, les felicito por eso

Aspetti positivi:

La simplicidad del mismo, que puedes ampliar una gama completa de articulos, promociones o servicios sin tantanecesidad de intermediarios y hacerlo mas directo, de igual forma que su uso es sencillo y muy practico para el usuario que lo utiliza

Aspetti negativi:

Puede que hasta cierto punto tarde en ocaciones o que tantas paginas que se deben abrir para visualizar un cupon, promocion o articulo puede ser tardado o confuso hasta cierto punto, podria ser mas simple con la informacion mas directa y en base a eso acortar tiempos y poner la informacion solo necesaria y que el usuario no necesita

Utente Verificato
Utente LinkedIn Verificato
Internet, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Can't say enough about this company and its CEO. The tool is awesome, powerful and simple to use.

5,0 7 anni fa

Aspetti positivi:

I love that the popups are so fully customizable. I didn't get that with Hellobar and alternatives. I love that the company is transparent. I've seen the CEO on chat so many times and he is awesomely helpful!

Aspetti negativi:

The integration with my ESP has been dodgy a couple times, but that could be on the other end, not Privy's.

John
Associate Director of Marketing (USA)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great for on-site Email Acquisition

5,0 5 anni fa

Commenti: Privy has tripled our on-site email acquisition. It is really customizable and gives a great user experience (for both the customer and store). Customer support has been great

Aspetti positivi:

Easy to use interface Drastically and quickly improves email acquisition & conversion Helpful support team Integrations with Shopify

Aspetti negativi:

Some of the web exclusions can get confusing Not as plug & play for ecomm platforms other than Shopify Occasional features don't work as expected (pop ups show up immediately versus time spent or % scrolled).

Risposta di Privy

5 anni fa

Thanks for the review and for bing a customer John!

Mattie
eCommerce Manager (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Awesome Software

5,0 3 anni fa

Commenti: Overall, great experience.

Aspetti positivi:

Implemented Privy on a BigCommerce store and have been super happy with it. It's ease of use is incredible, and allows anyone to create effective popups to capture emails, and easily integrates with even competing software such as MailChimp.

Aspetti negativi:

The price, but it's not bad for what you get.

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Awesome Tool for Growing Your Email List

4,0 6 anni fa

Commenti: Overall, Privy has helped me grow my email list and so I am happy with this software.

Aspetti positivi:

I like the spin the wheel and gamified lead-opt in options. Privy sends me an updated email everyday on the status of my campaigns. I like the personal update. It is also easy to install on your website and to customize the forms and campaigns.

Aspetti negativi:

I wish there was a little bit more aesthetically pleasing default templates for the lead opt-in. More variety in font options would be great too.

Risposta di Privy

6 anni fa

Thanks for the review!

Utente Verificato
Utente LinkedIn Verificato
Moda e articoli di abbigliamento, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Perfect For Getting New Email Subscribers

5,0 6 anni fa

Commenti: Excellent, very happy with this software.

Aspetti positivi:

This is a simple app to install on Shopify Plus, and helped my business grow our email subscriber list.

Aspetti negativi:

There is nothing to dislike, I'm a fan of it and have installed it on all of my Shopify sites.

Risposta di Privy

6 anni fa

Thanks for the review and choosing Privy!

Maya
Owner (USA)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent Product!

5,0 5 anni fa

Commenti: Privy's List Growth and Email Tool is a great tool to have for e-commerce businesses. It is designed well and has allowed me to grow my customer email list!

Aspetti positivi:

I love Privy's List Growth and Email Tool. I was able to customize everything about it to make the pop-up appear matching to my website. It has allowed me to grow my email list!

Aspetti negativi:

There was nothing that I disliked about Privy's List Growth and Email Tool..It always functions well and is designed well

Risposta di Privy

5 anni fa

Thanks for the review!

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

After using multiple different list growth tools... Privy is finally the one I've settled on.

5,0 7 anni fa

Commenti: Over 3000 emails captured in just under a month and optimized the most effective way to do this because of their reporting system and AB testing.

Aspetti positivi:

Great features cover all scenarios you want to test and use for acquring emails. The dashboard and reporting is great too. Very feature heavy, I don't even use most of the features they offer.

Aspetti negativi:

A little pricey when you don't really need to use some of the features they offer. Also would like the ability to better organize the campaigns in date order.

Risposta di Privy

7 anni fa

Thanks for the review!

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Privy for Shopify store owners

4,0 2 anni fa

Commenti: Really good app, it works great and loads fast.

Aspetti positivi:

What I like the most about this software was the apps, it can allow create and connect your store to have more features for customers, pop-ups, campaigns, email marketing and many more.

Aspetti negativi:

You need to understand what privy does first in order to use it, some services are not know about the company providing it, you need to know how to install an app inside Shopify and configure it, in this case.

Kristina
Senior Conservation Associate (USA)
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

It works and then there is the confetti

5,0 6 anni fa

Commenti: Better conversion rate on email signups, flexible design and scheduling of popups - confetti when users sign up.

Aspetti positivi:

This is a good freemium platform for making email signups on your website happen in an attractive way. It has surely led to more conversions for us. For free software it has great features and lots of options, we've all been on the site with too many annoying popups. You can choose that route here or dial back and customize it to the look of your site. The very very best thing is you can make confetti swirl on the user's screen when they sign up. Its magical.

Aspetti negativi:

No complaints. If I want to do more with pop-ups than email sign-ups I will look into the more advanced features.

Risposta di Privy

6 anni fa

Thanks Kristina! Glad you love Privy!

Mecca
Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Its a class above all other platforms

5,0 3 anni fa

Commenti: Overall I really like Privy and what they have to offer. It is intuitive and easy to use.

Aspetti positivi:

I love Privy because it has multiple functions and it allows me to do e-mail and SMS marketing in one.

Aspetti negativi:

The price points are a little steep for small business owners but if you scale your business they are manageable.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

These Pop-ups Make Some Money!

5,0 6 anni fa

Aspetti positivi:

I like this software because it works and makes sales. If you set it up to match your website and branding, it can seriously convert potential sales into real ones.

Aspetti negativi:

I feel like they purposely make the trial difficult to operate so you have to upgrade your account to the next level. Also, this system does overlap sometimes with the way your email client will run if you are just using it for Abandoned Cart popups.

Brandon
Brandon
Owner/Designers (USA)
Design, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Fantastic Software with instant results!

5,0 8 anni fa

Commenti: We went from 1-2 signups a month to about 10 a day almost instantly with Privy's products that integrate seamlessly with our Shopify

Aspetti positivi:

Ease of use, instant results we get, and the price is great! Integrates perfectly with Shopfiy

Aspetti negativi:

Nothing I can think of

Jessica
CEO (USA)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Privy is the best!

5,0 4 anni fa

Commenti: Overall i love privy and i received alot of subscribers since i had it installed on my website

Aspetti positivi:

I can create different campaigns allowing customers to sign up to my email list and i've seen much success with the gamified ones which makes collecting subscribers very easy!

Aspetti negativi:

It should allow me to allow customer to enter their phone# as well and text the discount code to them afterwards and also email them

Fernando J
Regional Business Development Director (Venezuela)
Utente LinkedIn Verificato
Coaching e formazione professionale, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: GetApp

Finally, a website visitor conversion tool that really works!

5,0 7 anni fa

Aspetti positivi:

Creating a site conversion campaign has never been so easy! Privy takes you by the hand and guides you through the setup process in a very friendly way. You can definitely creat a campaign in minutes. Integrating the tool into your website is really easy, so easy you don't actually need to be an expert. Changing, updating or inactivating a campaign is also very easy. In the dashboard, you can see how your campaigns are doing in just a glance. Although the free subscription is limited, it offers great features for startups, like unlimited campaigns and signups, which is actually the main reason to use a tool like Privy. Integration with email service providers is also available in the free plan, and the process is very easy. The Customer Support is trully great. Privy shows to be compromised to deliver the best experience at every level of the process.