---
description: Scopri le funzionalità di Acquire, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Acquire - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per chat](/directory/30797/live-chat/software) > [Acquire](/software/146821/acquire)

# Acquire

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> Software per il supporto clienti tramite comunicazioni via web e in-app in tempo reale. Co-browsing, chat dal vivo, chatbot, video e voce.
> 
> Conclusione: valutazione di **5.0/5** stelle assegnate da 20 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Acquire?

In tutto il mondo: Americhe, EMEA e APAC.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **5.0/5** | 20 Recensioni |
| Facilità d'uso | 4.9/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 5.0/5 | Sulla base delle recensioni complessive |
| Funzionalità | 5.0/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Acquire
- **Area geografica**: San Francisco, USA
- **Anno di fondazione**: 2015

## Contesto commerciale

- **Pubblico target**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Australia, Canada, Giappone, Regno Unito, Stati Uniti

## Funzionalità

- AI Copilot
- Accesso da dispositivi mobili
- Accesso/Controllo remoto
- Alerts/Escalation
- Analisi visiva
- Assistenza clienti
- Autoresponders
- Avvisi/Notifiche
- Branding personalizzabile
- Chat dal vivo
- Chat in tempo reale per i consumatori
- Chat/Messaggistica
- Chatbot
- Coinvolgimento dei clienti
- Comunicazione multi-canale
- Condivisione dello schermo
- Condivisione di documenti
- Controllo accessi/Autorizzazioni
- Creazione di report/analisi
- Cronologia clienti
- Gestione dei feedback
- Gestione della knowledge base
- Gestione della posta elettronica
- Gestione delle comunicazioni
- Gestione di call center
- Inserimento aziendale
- Live Chat
- Modulo offline
- Monitoraggio del coinvolgimento
- Quadro della attività
- Rendicontazione e analisi statistiche
- Sistema plurilingue
- Sondaggi e feedback
- Storico delle trascrizioni/chat
- Third-Party Integrations
- Trasferimento/Instradamento

## Integrazioni (34 in totale)

- Amazon Lex
- Calendly
- Chili Piper
- Dialogflow
- Docusign
- Freshdesk
- Gmail
- Google Analytics 360
- Google Meet
- Guru
- HubSpot CRM
- Instagram
- Jira
- Jotform
- Mailchimp

... e altre 19 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software per chat](https://www.capterra.it/directory/30797/live-chat/software)

## Categorie correlate

- [Software per chat](https://www.capterra.it/directory/30797/live-chat/software)
- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software per il successo del cliente](https://www.capterra.it/directory/30961/customer-success/software)
- [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software)
- [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software)

## Alternative

1. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [LiveChat](https://www.capterra.it/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [Tidio](https://www.capterra.it/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Recensioni

### "One of the Best tool for Customer Management" — 5.0/5

> **Kishore** | *1 ottobre 2020* | Gestione formativa | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Easy to access, Multiple Logins can be created.  The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario
> 
> **Inconvenienti**: Cost of the product is bit high and charging platform fee is also high
> 
> Overall it was good

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### "The best video chat and co-browsing" — 5.0/5

> **Utente Verificato** | *16 aprile 2018*
> 
> **Vantaggi**: Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.
> 
> **Inconvenienti**: Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

-----

### "Tagove A excellent collaborator" — 4.0/5

> **Gunjan** | *21 febbraio 2017* | Marketing e pubblicità | Tasso di raccomandazione: 8.0/10
> 
> Love this tool\! that really allows Smooth video chat on the browser.
Very simple to use and no installations required. 
Will be a perfect tool for customer service, along with their other features like co browsing. 
suggest everyone to try it out.

-----

### "Best Live Chat Software" — 5.0/5

> **Mayur** | *27 aprile 2016*
> 
> **Vantaggi**: Tagove supports instant chat.
I haven’t found any trouble in the installation and the support was also great.
I really recommend this extension to all.
> 
> **Inconvenienti**: One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.
> 
> Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls.  Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

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### "very useful tool for business\!" — 5.0/5

> **Sophia** | *26 maggio 2016* | Software informatici
> 
> **Vantaggi**: The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.
> 
> **Inconvenienti**: I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.
> 
> Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/146821/acquire)

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