Recensioni su Plooto

Entreflow Consulting Group's use of Plooto

Commenti: Plooto has certainly helped us from a workflow perspective, it's pulling your payables from your Quickbooks or Xero account into Plooto so you can see all the payables that you need to deal with and when they're due. And there's a whole bunch of approval processes you can put in place for internal controls perspective so make things a lot more bulletproof than just manually writing checks and doing e-transfers.

Aspetti positivi:

So you can currently do pre-authorized debit, pre-authorized credit receivables in U.S. dollars and Canadian dollars which is super kick-ass. It's also made some of our clients lives a lot easier if they've got clients in different countries, and it gives their clients flexibility to pay in debit or credit. Also, as far as the amount of time it takes for that cash to clear your bank account; it's faster than Stripe, and on top of that the integration with Quickbooks makes it a lot easier to manage the fees, unlike Stripe.

Aspetti negativi:

We'd love to see more international payments to more countries just for some of our clients that have people they're paying in lots of different places around the world. As well, with the international payments, if a client has a lot of companies that they're paying in the U.S. for instance if you get really costly really quickly. So I'd like to see some bulk discounts for high volume payments to the U.S.

Our EFT provider of choice

Commenti: Our objective was to automate payables, and Plooto has been great for that purpose.

Aspetti positivi:

We're a Quickbooks shop, and we *love* the integration. Virtually all of our clients are using Plooto for payables, and some for receivables. In terms of pricing, the package is advantageous for most of our clients. Some of the tiny ones would spend less on regular bank fees -- but the convenience still makes Plooto a good option. The interface is clean and user-friendly. Our clients love the signing authority "tiers." We're working with nonprofits, so there's always a board of directors to consider -- and therefore multiple signers. It's not uncommon for orgs to specify who needs to approve organizations over certain limits, and Plooto gets us there with no fuss.

Aspetti negativi:

We still have issues with some vendors not being serviced by Plooto, e.g. credit card companies. The ability to send payments internationally through Plooto is great, but we sometimes experience issues with foreign banks. On the signing authority front, it's possible to do an "end run" around banking agreements by authorizing people on Plooto that aren't authorized on the bank account. We need to do our due diligence on that, to ensure payments are authorized only by signing authorities.

5 Star

Commenti: so far so good

Aspetti positivi:

Easy to make payments, and go back to view payments etc. Just started trying out the invoicing side and so far I love it. Customer Service 9the time I've needed it) was fantastic.

Aspetti negativi:

so far nothing, for what I use it it works great.

It appears to have it all until you use it.

Commenti: Not Good. Really ambitious to make it work I like the concept but they make it very hard to be a client.

Aspetti positivi:

I like that it can process both bank or credit card payments for receivables. It can provide automation too but unfortunately it didn't work for me. I like the price. And I like that it linked into xero. It appears to have it all until you use it.

Aspetti negativi:

1) Its not easy to use, no introduction. 2) the automation component never worked for me I know I had to get PAD on but I wanted it on for some clients off for others and this was not an easy thing to set. It also doesn't allow me to store the credit card something like Quickbooks online I had in mind but this is a complete oversight to the program. I guess if automation actually worked then this could solve this issue. 3) Ya I was very confused but when my clients couldn't figure it out either, some ended up with duplicate payments pulled from their accounts etc. No help to fix very embarrassing. 4) their live chat is not live. You ask a question and wait. Fine to get started but even in the middle of conversation to deal with issues they just disappear. The conversation is not live. Sometimes they don't even read my questions which makes me think not a real person is helping me. 5) Money holding ridiculous! If a client due date on invoice was 30 days and they paid me next day I had to wait until what my invoice said for due date on payment. Plus when money drops into my account there is no PLOOTO ID on the deposit. Very confusing for trying to reconcile. 6) Plooto reconciled in Xero in its own little account but doesn't reconcile with the bank account. Weird and confusing.

Plooto is an easy-to-use, handy program that simplifies the process

Commenti: Accounts payable include a variety of options that make it simple to designate an approval tier and transfer payments. Checks that have been deposited in the previous few months have not shown in the system, however the support staff is working to correct this. Other than this, Plooto has a number of features that make processing AP more efficient.

Aspetti positivi:

Sending payments in practically any quantity to suppliers with Plooto is one of its finest features. Approval control, user-friendliness, and affordability are all things we like. It integrates with QBO and makes it simple to reconcile and set up payments automatically. Recurring payments and deposits may be set up quickly and effortlessly.

Aspetti negativi:

The inclusion of cheque numbers in a report would be quite helpful in keeping track of payments. As an alternative, it would be good if the user could pick from a list of pre-existing merchants.

Integral Software for Accounting

Commenti: My experience has been very good! Been very happy with product in the past few years that I have been using it for my clients.

Aspetti positivi:

I like the integration with QBO and that it makes it easy for me to process payments with the appropriate checks and balances of approvals. The software also helps in confirming whether the bank information being provided is valid or not. So easy to use!!!

Aspetti negativi:

The only Con that I could think of is that it becomes a bit expensive for those that have very little transactions monthly where the fixed monthly fee does not get fully utilized.

Time Saver

Aspetti positivi:

Plooto has reduced our payment processing time down from 4-5 hours twice a month to paying our key vendors on a weekly basis in 45 minutes. We went from cutting over 50 cheques to completely electronic payment methods, with the option to still send cheques to vendors that prefer it. It is very easy to use and syncs perfectly with QuickBooks Online. They give excellent transparency on timelines of your payment statuses so you can keep vendors informed of when they can expect payment. Customer service is right at your finger tips and gives almost immediate help through their chat feature.

Aspetti negativi:

Some vendors can be skeptical to enter banking details into a third party payment processor.

Fantastic option for an accounting firm!

Commenti: Very positive and highly recommended

Aspetti positivi:

We've transformed our accounting firm from traditional "after the fact" billing and collection, to a monthly recurring fee model using Plooto. It has automated one of the most painful parts of running an accounting firm. Our clients love to do their own Receivables, Payables and CRA payments using Plooto.

Aspetti negativi:

Reports functionality is lacking It takes time for clients to get a hang of it initially when setting up PAD.

Great financial software for small and mid-sized organizations

Commenti: We use the software for payment of invoices including external vendors, staff reimbursements, and payroll. Works perfectly for us. Just a few clicks and there are adequate checks and balances features to ensure accountability and security.

Aspetti positivi:

As a small association, with few vendors and accounts payable/receivable, the software works very well for us. While I'm sure it can also be used for larger organizations and may have lots of advanced functions, the core user interface, notifications, integrations and other features are perfect for our smaller organizations. No unnecessary complications.

Aspetti negativi:

I suppose if anything, if you need to reverse a payment already in process it can be a bit of a challenge but have only experienced that once.

User friendly but wished that Accounts receivable had more options

Commenti: The problem that arises is that we as a small organization end up paying for two software because some of our vendors pay by credit card so we are spending more money on Plooto.

Aspetti positivi:

Multiple options for accounts payable which makes it easy set approval tier and to transfer funds

Aspetti negativi:

I highly recommend that Plooto starts accepting payments via credit card or email AR. While this is an option for AP it should be implemented for AR too. Secondly as a 4 member organization we wished there was a non-profit pricing range.

Excellent software overall

Commenti: Plooto allows easy and painless payments for businesses with a high volume of bills at a reasonable cost. It's pretty user friendly, although there are some advanced user tips which are hard to learn about.

Aspetti positivi:

We set up all our high volume AP clients on Plooto for ease of payment, self reconciliation with QBO and ease of troubleshooting. We queue up the invoices and they get send to the account owner for approval. Then Plooto marks the bills as paid.

Aspetti negativi:

I wish there was an approval process ahead of time, not only at time of payment. You will also need to do a manual entry to apply any CRA payments as Plooto will not know how to apply it for you - I wish there was a tool that could map the CRA payment to the right balance sheet account when you pay. If a payment is rejected or not accepted, Plooto does not notify you - it takes some monitoring and troubleshooting to find payments that were not accepted. There should be an email advising the user. The training is minimal, but should include tips on how to pull and export the bank data for analysis, I only learned of it from support which is a waste of Plooto's resources.

Plooto Works Great

Commenti: Good customer service and very functional software.

Aspetti positivi:

Plooto has the functionality and the security that I need for my clients. It works well and require little time for my clients to approve.

Aspetti negativi:

I wish they went back to the per payment pricing they had before. It worked better for my client who pays maybe 5 one month and then 50 the next.

Plooto Review

Commenti: The accounts payable functionality and clear audit trail have been fantastic. It is a useful software for our firm and our clients have definitely benefited from the implementation. I definitely recommend Plooto to anyone that would benefit from it.
I think there are some flaws with the software regarding international wire transfers as well as with the tier set up that need to be sorted out. We have had to manage some issues with clients as a result of these flaws. Overall, I have been extremely satisfied with the software/cost and I am confident that it will continue to improve.

Aspetti positivi:

Integration was smooth and easy to use. It has saved time, organized files with a clear audit trail, eliminated a number of potential mistakes which can happen through manual entries.

Aspetti negativi:

Approval tier set up is very poor. Having a global tier and specific bank tier are great, but there should be clearer instructions that setting up a tier on a specific bank will supersede and eliminate a global tier. When the amounts on the tiers are completely different one should not impact the other. Eg - Bank tier - 0-1,000 requires X approvers and Global Tier 1,000.01 - unlimited requires Z approvers. The global tier should not be ignored since the amounts are completely different.

Great system for AP/AR

Commenti: Great system will continue to use it

Aspetti positivi:

Its super easy to send/request money. Funds transfer pretty quickly.

Aspetti negativi:

If there is a technical glitch, it isn't easy to fix

Hook and Sinker

Commenti: Customer service is non-existent. I was told that we could have the old pricing structure for the holding companies, never did it. Falling on death ears. Getting overcharged each month...

Aspetti positivi:

I like the integration with QBO, nice and easy.

Aspetti negativi:

We signed up for this software early on, just like QBO (7-8 years ago). QBO granfathered us in, Plooto just jacked up the prices with no alternatives. Very underhanded and not fair. When I have more time I will be looking at alternatives for just that one reason.

Plooto Review

Commenti: I didn't enjoy the customer service. Communication between emails felt like a robot talking to me. The chat function is a robot. Phone# is just a voice message, not useful. There are glitches within the program even with the settings. A lot of room for improvement.

Aspetti positivi:

integration with other apps, pay bills..

Aspetti negativi:

receiving payment, processing time is too long Settings has many problems

sam

Commenti: otherwise i like it

Aspetti positivi:

it is a handy payable tool which integrates with qbs

Aspetti negativi:

for the last few months, i've had to put up with the web connector not being able to auto run by itself, i have to manually run it, and constantly the app permission window comes up and makes me give permission. Also, it would be a plus if Plooto would handle any vendor credits or refunds

A great timesaver (no more running around town for director signatures)

Commenti: As a small charity, when COVID-19 hit and social distancing measures were put in place, getting signatures on cheques from off-site directors was a problem. Then the office closed down and I no longer had access to the one director in the office. Another director had used Plooto with another organisation she was involved with and recommended it. We found it relatively easy to setup and get started with.
Because our income is all by donation we don't use the accounts receivable option.

Aspetti positivi:

Being able to set authorization levels and have dual signatures required was essential for us. As a charity it is important to have oversight by more than one director. Writing then chasing down signatures when issuing 60+ grant cheques at once was time consuming. It's much faster (and easier) to simply setup the payments as approvals come in then let the directors authorize at a time convenient to them.

Aspetti negativi:

We linked it to our accounting software and it would be nice if a transaction number was input into the accounting software in case we need to track between the two systems.

Plooto Review

Aspetti positivi:

Easy to use and train new staff, reasonably priced.

Aspetti negativi:

Unable to search by vendor to set up payments Unable to sort by vendor, then by invoice number or due date Unable to set preferences such as view 100 per page USD import of paid bills does not populate currency rate, imports at 1.00

You get what you pay for- If you're a serious business, don't bother

Aspetti positivi:

Cost Efficient Ok- at least support responded if anyone was actually available.

Aspetti negativi:

Absolute disaster if you need funds transferred in any reliable or consistent time frame. The bigger the amount, the longer the wait took for a wire transfer to push through. I imagine it's because funds were being hoarded to capitalize in gains or wherever it was being held (6 figures sums took multiple weeks at points). Terrible breaking between Quickbooks and Xero for existing customers. Failed multiple time on cash transfers, racked up charges. If you're using it for personal use, I guess it's better than other means- I would just Venmo in that case honestly. If it's for serious business- DO NOT use. Especially if you do any kind of wiring of large funds in the six figure and up range. You will regret it, payments will be late, and you will rack up charges on returned payments and kill cash liquidity on the long waiting periods. Product not yet ready for mainstream business use in my opinion.

Awesome

Commenti: It is easy to use, we are able to send any sized payment with no problems. We have even sent American funds and it was easy to use and we were charged a minimal surcharge for the convenience. Much easier than a money order

Aspetti positivi:

We did not want to utilize cheques to pay our employees. The bank we deal with would not provide us with any other options. We found Plooto and began utilizing it.

Aspetti negativi:

I know there are features we do not use. The thing I like least is the amount of time it takes to load the Plooto account with funds.

We love it!

Commenti: We are solving time consuming processes involving multiple emails for approvals and multiple logins to the bank to finalize transfers. We are simpifying the process and saving time on entries. Coupled with QBO and Receipt Bank it's a dream team.

Aspetti positivi:

I like how easy it is to add my clients for their approvals. I also like how we were able to circumvent the fob usage that was necessary before making managing AP for our clients very time consuming.

Aspetti negativi:

Mostly that I haven't had time to explore the other options as work loads haven't allowed for it. I want to learn more and need to set aside some time.

Simple, dependable and powerful

Commenti: A client had to bring A/P in house and I was tasked to find a solution that minimized their efforts in payment processing while securing QBO. Plooto is what we selected and it has been a great decision. From set up to ongoing use, the support is excellent.

Aspetti positivi:

From set up to ongoing use, the support is excellent. Seamless integration to QBO. I am encouraging other clients to move over to Plooto.

Aspetti negativi:

There is nothing yet I "wished" Plooto did better. For A/P processing, it exceeds expectations.

Simplifying electronic funds

Commenti: useful to use but the cost became an issue for low eft companies. Worst feature change was from transaction cost to minimum monthly fee.

Aspetti positivi:

Once the vendors are set up, making payments scheduled for the future in a a variety of currencies is easy.

Aspetti negativi:

The pdf of the transaction lacks some details - including unique number and date for payment as oppose to date of set up of payment. Worst feature change was from transaction cost to minimum monthly fee.

Reliable EFT Service

Aspetti positivi:

As an organization that previously printed cheques, being able to remit payment to vendors electronically has been great. The approval set-up is also great for our organization as we can easily set up two directors to sign off on all payments.

Aspetti negativi:

No major complaints. Getting set up as an organization was a little tricky.