--- description: Scopri le funzionalità di Phone.com, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Phone.com - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per centralini virtuali](/directory/30084/telephony/software) > [Phone.com](/software/147610/phone-com) # Phone.com Canonical: https://www.capterra.it/software/147610/phone-com Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/147610/phone-com?page=2) > Soluzione di telefonia con trascrizione dei messaggi vocali, codifica vocale, programmazione, chiamate con un clic e altro ancora. > > Conclusione: valutazione di **3.6/5** stelle assegnate da 71 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Phone.com? Piccole imprese con più dipendenti nella stessa sede o in più sedi. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.6/5** | 71 Recensioni | | Facilità d'uso | 3.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 60% | (6/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Phone.com - **Area geografica**: Newark, USA - **Anno di fondazione**: 2007 ## Contesto commerciale - **Prezzo di partenza**: 18,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Audio e video bidirezionali - Automated Attendant - Chat dal vivo - Chat privata - Condivisione dello schermo - Condivisione di documenti - Controlli dell'host - Creazione di report/analisi - Filtro delle chiamate - Gestione delle riunioni - Gestione di call center - IVR - Instradamento delle chiamate - Messaggio vocale - Monitoraggio delle chiamate - PBX - Programmazione chiamate - Registrazione - Registrazione delle chiamate - Softphone - Streaming della presentazione - Strumenti collaborativi - Trascrizione automatica - Trasferimento delle chiamate - Trunking SIP - Video Chat - Videoconferenze - VoIP - Votazione elettronica ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) ## Categorie correlate - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per audioconferenze](https://www.capterra.it/directory/32919/audio-conferencing/software) - [Piattaforme per videoconferenze](https://www.capterra.it/directory/30075/web-conferencing/software) - [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software) ## Alternative 1. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [RingEX](https://www.capterra.it/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 4. [8x8 Work](https://www.capterra.it/software/187525/virtual-office) — 4.1/5 (309 reviews) 5. [Ooma Office](https://www.capterra.it/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Recensioni ### "Phone.com is the best VOIP Office phone service" — 5.0/5 > **Rick** | *13 giugno 2022* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Phone.com is by far the best VOIP phone system I've ever used. It has a variety of features and a good mobile app. Plus their mobile app is good. The best part is their customer service though. It is bar none. > > **Inconvenienti**: Their mobile app could be a little better and it's been a long time but it used to be a tiny bit confusing but I heard they've fixed it. I set up our services once and haven't been back in years to change anything. > > Overall I absolutely love Phone.com. It's by far the best business grade phone service I've ever used. We also use it for our home phone service and it's been rock solid. I've recommended it to several friends. ----- ### "Look professional like a big organization" — 5.0/5 > **Chassity** | *17 febbraio 2023* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love that I am able to have a 1800 number and I can also text from that number and receive messages as well. Their customer service is very helpful and if the agent at the time isn't able to find the solution, which has been a rare case for me, they forward you to someone that can assist you or make a ticket for you and someone with the answer will get back to you within no later than a couple of hours. > > **Inconvenienti**: I honestly don't have any cons that I can think of at the moment due to me having a pretty good experience so far and the software meets all of my business needs. > > My experience with Phone.com has been a wonderful experience. I will continue to use phone.com due to the wonderful customer service, the price and the ease of use. ----- ### "Great when it works" — 3.0/5 > **Becky** | *22 novembre 2024* | Salute, benessere e fitness | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: The features you get for the price are awesome. I love that we can call, text, fax and video chat from the same platform. It really streamlines communication with our clients. The customer service is also really great. Acutally get a real human, and they can almost always help solve your problem (except when their system is down). > > **Inconvenienti**: The system is super glitchy. I don't think I have ever had a video chat that did not have some issues. October and Nov 2024 the system has actually crashed (servers down) several times - right in the middle of big client meetings. It has completely disrupted our business and reflects poorly. We would like to stay with Phone.com, but unfortunately we are probably going to have to leave, and pay a lot more for a more reliable platform. > > Awesome when it works, but super glitchy and lately has been failing completely. ----- ### "Dialing for Dollars is EASY\!" — 5.0/5 > **David** | *30 gennaio 2026* | Organizzazioni civiche e sociali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Everything about Phone.com is terrific\! From initial setup to ongoing support, pricing, and ease of use. > > **Inconvenienti**: The ability (maybe I just don't know how to do it) to create an outgoing phone can from my phone. It just doesn't happen. > > I have been using it for two years, and everything is as described. The toll-free office phone number costs so little it is a boon. ----- ### "Sound Big For Little Money" — 5.0/5 > **JACK** | *10 agosto 2019* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: State of the art PBX was highly customizable and made our business sound like a fortune 500 company. > > **Inconvenienti**: It currently does not have a google chrome extention. > > I absolutely loved it except that it doesn't have a google chrome extention which made click-to-call- difficult for me ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/147610/phone-com?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/147610/phone-com) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati