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Informazioni su Kisi

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Ulteriori informazioni su Kisi

Aspetti positivi:

Ease of use, lots of functionlities, integration with other platforms.

Aspetti negativi:

The only problem we had with Kisi is when the internet would go down. I think it automatically locks the doors at that point.

Valutazioni di Kisi

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,5
Caratteristiche
4,4
Rapporto qualità-prezzo
4,4

Lo consiglieresti?

8,4/ 10

Kisi ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 53 recensioni degli utenti di Capterra.

Hai già usato Kisi?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (53)

David A.
David A.
Physical Security Consultant (USA)
Utente LinkedIn Verificato
Sicrezza e indagini, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Kisi: Simplifying Security at Business Park

4,0 12 mesi fa

Commenti: Kisi has significantly improved access control and security management. Its user-friendly interface and extensive features, like granular access control and real-time alerts, have streamlined our operations and provided valuable insights. While some advanced features could be further enhanced, Kisi has demonstrably increased our security posture and given us much-needed peace of mind.

Aspetti positivi:

Kisi's intuitive platform empowers us to manage access like a pro, ensuring our security posture remains strong.

Aspetti negativi:

While Kisi excels in core features, advanced investigation tools could be more robust.

Risposta di KISI

9 mesi fa

Thanks so much, David - really appreciate it. Please let your account manager or our support know which investigation tools you need and we'll add it to the roadmap.

Delrae
Gym Owner (Canada)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Enjoying the system!

5,0 anno scorso

Commenti: It had been great, support tries to help the best they can although sometimes a phone call over email would be best. But they make sure to answer all questions and get you back up and running.

Aspetti positivi:

I love that I have Remote Access to be able to let people in my Gym from home when needed. The setup process for members is super easy as well and being able to navigate the system is user friendly.

Aspetti negativi:

It was a little difficult to setup at first and i already had a system it was replacing. I had to hire my security company to come change it for me. It decided to have a bug last week (less than 6 months old) where it needed a power reset. I had to get my security company back again to help me because I was not familiar with what wires to disconnect. Support is great though

Risposta di KISI

anno scorso

Thanks so much for your review!

Lance
Solution Architect (Canada)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Employees love the mobile office access Kisi provides

5,0 3 settimane fa Nuova

Commenti: Reliable app, barely any loading time and is user-friendly

Aspetti positivi:

Ability to unlock office doors from your phone and see the status of door locks

Aspetti negativi:

You do not need to be physically beside the door to unlock it, meaning people could easily unlock the door to let someone in who is not supposed to have access to the office.

Risposta di KISI

3 settimane fa

Thank you! We appreciate it!

Luke
Manager (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Terrible Customer Support but a Great Product

1,0 2 mesi fa

Aspetti positivi:

It's a convenient way to manage doors and users.

Aspetti negativi:

Their support team is awful. I manage multiple properties that use Kisi, and we were having some critical issues with it, and the support team refused to respond to me for over a day. I called every hour for an entire day, left emails, etc. Finally, someone from their sales team called me back, but as you might imagine, their sales rep couldn't give me technical support.

Gardner
Gardner
Office Manager + Executive Assistant (USA)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Seamless Experience for Elegant Security

5,0 5 anni fa

Aspetti positivi:

The Kisi Keyless Door Access system has been a success in our office space. I had heard about Kisi's reputation for quality products and outstanding customer care - after our initial consultation and conversation, I was sold. From purchase to install to everyday use, we've been extremely satisfied with Kisi. To remain HIPAA compliant, it is paramount that we have a locked office door at all times. Other locks or ID systems are bulky and archaic. Kisi has created a sleek, pseudo-sexy model that is beautifully enigmatic in our entryway. We especially love the RFID capabilities and that our phones can be our access keys! No more losing expensive key cards or fumbling with outrageous FOBS. Our pockets are weighed down enough! We had one glitchy day in the system, and Kisi was super-responsive in handling the blackout. I was impressed with how they communicated with me and their efforts in getting us back online within a few moments. Overall, I highly recommend using this product and working with Kisi. They have been and continue to be a pleasure to work with!

Aspetti negativi:

The only downside to the Kisi hardware is that the actual hardware options are fairly limited. We have a new space that requires an in-door mounted security system - something Kisi doesn't offer (yet!).

Risposta di KISI

2 anni fa

Thank you very much for your kind words! I will share your feedback with the product team so we can keep improving our user experience even more.

Crystal
Owner (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Kisi Review

1,0 anno scorso

Aspetti positivi:

This field is not applicable to my situation

Aspetti negativi:

The controller is always going offline, and my clients arent getting 24/7 access. As a solution, Kisi says i need to buy an extra device for over $700. They also said it was my internet connection, but i had a tech come and they said my internet connection was fine and that it was the kisi device.

Risposta di KISI

anno scorso

Thank you for sharing your concerns. We understand how crucial consistent access is for you and your clients. Our team has thoroughly reviewed your case and found that while the controller remains powered, it is experiencing intermittent WAN connections. This issue can be monitored through the hardware analytics in your web app. To ensure reliable access even during internet downtimes, we recommend installing a Kisi reader with offline caching. This is a proactive measure to maintain uninterrupted service. Additionally, while your internet may generally be stable, the nature of WAN connections can vary. A more robust router could provide a more consistent connection to the Kisi controller. We are committed to finding a cost-effective and efficient solution for you. You can expect your Kisi rep contacting you for further assistance and to discuss alternative solutions that may better suit your needs.

Marc
Marc
Managing Director (Singapore)
Utente LinkedIn Verificato
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A really effective system run by individuals lacking honour (to gym business owners, at least)

1,0 2 anni fa

Commenti: I recently purchased a new set of doorlocks to get things ready for my third outlet, spending over US$2000 to get the items. Within 2 weeks of receiving the items and having paid for the subscription, I receive an email from the [SENSITIVE CONTENT] - stating that we will be automatically “migrated to a per user billing starting 1st Dec” (14 days notice).I have a very clearly defined customer contract that has been pre-paid for 1 year up until 1st November 2023. This includes number of integrations, number of users to support, etc. This is also very clearly described on the website. For my package, I have purchased 3 integrations (locations) and support of a database of up to 10,000 users.A day before my forced backend cleanse, I had ~1,700 users on my database - not even 20% of my allocated amount with only 70 users actually automatically syncing with our Glofox integrations.With the forced change in pricing, without doing anything my bill would increase to nearly $2000 per MONTH - this represents nearly a 50x cost increase per MONTH.The [SENSITIVE CONTENT] has stated that gyms with over 500 members will be subject to this changed rate - 5% of the existing agreement I have in place. This is bad business and is showcasing a lack of transparency in their capabilities.The only ‘recommendation’ by the [SENSITIVE CONTENT] is to limit my user count to 500 people... So, he is basically suggesting that a consumer business should not sell to new consumers and remain stagnant? Poor show.

Aspetti positivi:

We have been using KISI as our preferred access control manager due to their integration with Glofox - our gym management software provider - all the way from their first iteration of reader to their present day upgraded devices. We utilise their hardware across multiple locations, and the backend is effective at real-time tracking new users.The integration took us a long time to setup effectively, but once its up and running, the uploading and removal of new user data is seamless.

Aspetti negativi:

Their backend processes seem quite manual. In order to assign the relevant hardware to the relevant locations, it requires additional steps of contacting support to do so. The real issue is in their company's "Hardware" - refer to my overall experience to serve as a warning to all gym owners, and likely to all.They have implemented a force change in pricing to a per user per month charge without honouring existing locked-in contracts.There is no updated contract shared with me, nor do the terms and conditions on their agreements state that they can change our existing contract pricing. Just be warned!

Risposta di KISI

2 anni fa

Hi Marc, Thanks for taking the time to leave us a review and we apologize for the disruption this caused. It sounds like you were not the intended recipient of this change as you had purchased an annual license with a renewal date late into 2023 nor was it intended to increase your monthly cost by 50x. We've been proactively reaching out to our customers who would have been impacted by this and we hope this has already been resolved for you. If not, please contact our team at [email protected] and ask to speak with Sunny Fong and reference this review. Kind Regards,

Tara
Tara
Director of Operations (USA)
Utente LinkedIn Verificato
Relazioni pubbliche e comunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The KISI software provides both easy access and dependable security!

5,0 5 anni fa

Commenti: Security and transparency!

Aspetti positivi:

The KISI software is incredibly easy to use and my team loves that we use an app to enter our suite. I also really like having the ability to grant temporary access to visitors.

Aspetti negativi:

The system is connected to Wifi and when it goes down (not KISI's fault) the KISI system is affected. Not a huge issue because this hardly ever happens and my regular key still works!

Risposta di KISI

2 anni fa

Great, thank you very much! Thank you for the kind words! We're happy to share that we do offer offline support. Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators: Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity. Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door.

Ryan
Ryan
IT Director (USA)
Utente LinkedIn Verificato
Proprietà immobiliari, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Simple Access Control You Can Rely On

5,0 5 anni fa

Commenti: We're very happy with the Kisi platform. It is an access control solution that truly just works with enough options that it is applicable to most situations. We use Kisi for after-hours access control to one of our largest offices. We have over 100 end users setup to use the app and we've had zero complaints or trouble with operation from a user perspective.

Aspetti positivi:

As and admin, the service makes it super simple to configure all aspects to your entire access control solution. Configuring users, permissions and settings like scheduled unlocks takes seconds to configure. For users every aspect of the system has been rock solid. The app is straightforward and just works and is lightyears ahead of having to keep track of access cards/keys.

Aspetti negativi:

I wish gSuite Directory sync was more developed. It is a useful tool for being able to import your users, but you can not sync more than one-level deep into your organizational structure and that is very limiting. Also wish it was a two way sync or SSO. As it is, when a user leaves our company, we have to remove them from gSuite then login and remove them from Kisi.

Risposta di KISI

2 anni fa

Thank you very much for your feedback. We've been working hard to improve our integrations and improve our user experience even more. You can check all of the updates regarding the GSuite Directory here: https://www.getkisi.com/integrations/google-apps-for-work .

Jared
Jared
Customer Success Manager (USA)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great tool providing security to our office

4,0 7 anni fa

Commenti: Kisi is an easy tool that gives access for all of our employees to our building, while providing security and peace of mind in the workplace.

Aspetti positivi:

Kisi is a smart, easy tool that helps keep our office secure without the hassle of passing out office keys.

Aspetti negativi:

The Kisi app has to be open in order for doors to unlock. In addition, their new app design takes extra taps to get the the specific door I want to open. There's some usability features they could update that would be nice so we could essentially walk up to the door and it would automatically open.

Risposta di KISI

2 anni fa

Thank you very much for your feedback. We currently offer tap-to-unlock and motion sense to solve this inconvenience.

Deena
CEO (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

We Love Using Kisi!

5,0 11 mesi fa

Commenti: We initially believed that Kisi was too expensive, so we went with another company. That was a HUGE mistake. Not only did the other company go out of business, they purposely avoided telling their clients so they could continue to get paid! The reps from Kisi were wonderful and provided excellent customer service. Had we gone with them from the beginning, we could have saved thousands of dollars and a lot of headaches.

Aspetti positivi:

Kisi has a great reputation and they've been in the business for quite a while. Their app is also very easy to use.

Aspetti negativi:

The digital locks for individual office doors are more expensive than I would like. The last time I checked, they were also available only through a third party vendor. Because of that, we have different locks on our offices.

Risposta di KISI

9 mesi fa

Thanks so much Deena!

Michael
President (USA)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Kisi is the best!

5,0 3 anni fa

Commenti: I absolutely love Kisi and recommend it to all of my customers. It's the best access control product I have integrated.

Aspetti positivi:

I love everything about this product! It's super intuitive and extremely easy to teach customer's how to use. Programming takes less than 5 minutes for most applications. The system always seems to work flawlessly and the readers and hardware are aesthetically pleasing. The Kisi tech support team is extremely responsive and helpful, and the sales people and management of Kisi are also fantastic!

Aspetti negativi:

They currently do not have a long range reader available. This has limited sales in some instances, but they are making a new panel with a Wiegand port which will fix this in the future, it will allow for 3rd party long range readers to be integrated into their product.

Risposta di KISI

2 anni fa

Hi Michael, Thank you very much for your feedback! We're happy that we were able to meet your expectations. We work very hard on updates to make sure that our product is intuitive and easy to use!

Kris
Director of Business Ops (USA)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Seamless. Easy to Setup and reliable!

5,0 3 anni fa

Commenti: We've been recommending Kisi to our clients for years. It wasn't until we moved into our own office that we decided to utilize it internally. We were previously in a co-working space. Kisi has always been easy to use and manage. As an Admin in our Kisi instance, I'm able to easily add users, create groups and set custom policies depending on the employee.

Aspetti positivi:

I consider myself the least technical person on our team. When we moved into our new office, we already knew we wanted to leverage Kisi. I was tasked with setting up the hardware in our office. It was pretty easy and the Kisi app and their excellent documentation walks you through the entire process. Once it's setup, the mobile app makes it really easy to get access into your space. You can even set up physical 'badges' to access the space. This is great for contractors or external staff who need access to your space but don't necessarily want or need to use the Kisi app.

Aspetti negativi:

Rarely, the door reader won't always pick up my device to unlock the door. If you have an iPhone, putting your device to Kisi's reader will automatically trigger ApplePay. Given, this is a device 'feature' as opposed to an issue with Kisi but it's something to keep in mind. Luckily, you can always open the app and manually press the button to open the door if need be.

Risposta di KISI

2 anni fa

Hi Kris, Really glad to hear that you love Kisi and that your experience has been positive!

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Once impressive, not disappointing.

4,0 2 anni fa

Commenti: When we rolled it out around 4y ago they've been only "good" provider will fully cloud features so we've signed up for 5y regardless of them shipping everything from USA.
Since then market vastly changed and I can no longer recommend them.

Aspetti positivi:

Allows for cloud management of access and using arbitrary NFC tokens.

Aspetti negativi:

Support is basically non existent, SSO costs extra, automated user enrolment via Google is poorly implemented, new login interface isn't user friendly especially on mobile. Mobile apps only recently stopped being web wrappers, admin interface still is.

Risposta di KISI

2 anni fa

Thanks for the review - we do invest a lot in our in-house support and our product is the more robust than ever. Please get in touch with us so we can discuss your experience.

Wojciech
Lead IT Administrator (USA)
Servizi di informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Kisi Office Security

5,0 3 anni fa

Aspetti positivi:

It was much cheaper than competitors when we were looking for options for our new office. The admin portal and features that Kisi offer are also much more modern and easier to use. They keep adding features and improve on the existing ones. We never had any issues with the system and it gave our users flexibility of using their phone as a keycard.

Aspetti negativi:

I wish they included some features for covid screening. As of now they only offer capacity management and tracing but it would be great to have a way to pre-screen anyone who wants to use our office using the same app they already have for accessing it.

Risposta di KISI

2 anni fa

Thank you very much! We really appreciate your thoughtful review.

Carolina
IT Manager (USA)
Software informatici, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Robust system

4,0 3 anni fa

Commenti: We used Kisi in one room that needed to be protect, but at the same time we had another system in the rest of the office. Kisi was better than our other system, but still didn't meet all of or requirements. Our main goal was to have one system to all of our offices world wide and Kisi had that limititation.

Aspetti positivi:

Easy to assign cards, but the UI for the dashboard needed some improvements Admin can remotely open an lock the doors Ability to create self-expiring access passes as well as other time restrictions access.

Aspetti negativi:

Technical support - We found difficult to troubleshoot problems remotely No Okta integration

Risposta di KISI

2 anni fa

Thank you for your thoughtful review. We're happy to share that we now offer Okta integrations. You can check more here: https://www.getkisi.com/integrations/okta-sso-for-your-doors

Caitlin
Community Manager (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Kisi is the way of the future

5,0 7 anni fa

Aspetti positivi:

We couldn't run our coworking/event space without Kisi. As a business with 100+ members, multiple staff members and contractors, and a space that hosts frequent events this really is the only way to ensure the right people have access to your building at the times you choose. I also love that you can set permissions to when exactly they can access the space. For example, you can set permission to enter the space on 1 specific day (perfect for event hosts or contractors) or indefinitely (and can even set different permissions within that- i.e. whether or not they can access the space after hours or on the weekends, for example). Being able to unlock the doors remotely via the app has also been revolutionary for my (and the rest of our staff's) work/life balance (we don't need to drive to our location to open the doors with a key anymore it can all be done at home via the app)!

Aspetti negativi:

The only con (which is also a pro) is that it functions off of your wifi network, so if your wifi is down it could be a security issue.

Risposta di KISI

2 anni fa

Thank you for the kind words! We're happy to share that we do offer offline support. Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators: Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity. Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door.

Peter
IT Operations Manager (USA)
Vendita al dettaglio, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Centralized access control???? Oh and I would give customer support 6 starts out of 5 if it'd let me

5,0 5 anni fa

Commenti: Our company was looking for a way to control global access. Previously we had security companies do individual install and had to have someone at each location control access and issue cards for entry. We needed a way we could show that when someone left the org or was terminated we immediately disabled access, without hoping the person at the location was paying attention to delete access.

Aspetti positivi:

Kisi is the best way in the business to control access for multiple locations from one easy administrative portal. The app is easy to use and the hardware complements it perfectly. Our users love how easy it is to get in and out security teams love how easily it is to enable and disable access.

Aspetti negativi:

The features that I WISH Kisi had is actually already on their roadmap! I want SAML 2.0. They have it on the way. I want enhanced administrative levels of control, they already have that on the way!

Risposta di KISI

2 anni fa

Thank you very much for your kind words. We're very happy we were able to meet your expectations.

Carlo
Director (USA)
Istituzioni religiose, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Simple and Safe

4,0 3 anni fa

Commenti: It was great. Salespeople were knowledgeable and engineers were helpful.

Aspetti positivi:

I liked how simple it was to deploy and implement.

Aspetti negativi:

It was a little complicated to explain to our electrician who helped install it.

Risposta di KISI

2 anni fa

Hi, Thank you for the kind words. We're happy we were able to meet your expectations!

Anders
Founder (Svezia)
Immobili commerciali, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The goto solution for digital access.

5,0 4 anni fa

Commenti: Been using KiSi since 2018 and having them in mind for future locations as well.

Aspetti positivi:

Setup time, user interface and the API - adding their service into our own app.

Aspetti negativi:

There aren´t any brandable app or white label solution - which we now have solved through their API and added it to our own app.

Risposta di KISI

2 anni fa

Great! Thank you very much for your feedback.

William
Event Planning Manager (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy entry to our office (and various rooms within) all through one app

5,0 7 anni fa

Commenti: Easy access to our building, configurable access for temporary employees and workers.

Aspetti positivi:

It's incredible how an entire building can have wifi locks installed so quickly with Kisi. Our office uses it for front/rear entrance, office side, and various closet spaces on the public side. We don't have a security system but still feel safe having Kisi

Aspetti negativi:

Sometimes the app is slow, thus delaying your entry into the building. Also, I didn't update my app for about 1 year and subsequently lost access to our building because the app kept crashing. My bad, but still it was inconvenient.

Risposta di KISI

2 anni fa

Thank you very much for your feedback. I will make sure to share your insights with our product team so we can keep improving our user experience even more.

Tim
Founder (Canada)
Ufficio del Direttore, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Works as advertised

5,0 5 anni fa

Commenti: Kisi has eliminated the need to hand out physical keys at our cowork space. It is a great, reliable solution.

Aspetti positivi:

The admin panel is easy to use and simple to manage users and schedule door unlocks.

Aspetti negativi:

No real cons to speak of. If power or Internet goes out, the system does not work, but this would be the case for any Internet enabled keyless door access system.

Risposta di KISI

2 anni fa

Thank you for the kind words! We're happy to share that we do offer offline support. Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators: Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity. Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door.

James
Community Manager (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Are you still using a key to open a door?

5,0 5 anni fa

Aspetti positivi:

Very easy to use the app, just tab to the door on the app and the door is open. Sharing access can't be easier and the best part is we always get a notification when someone opens any of the doors. Also, Kisi provides a record of the entire usage of the app. I know who opened the door 4 years ago at 2 pm. Awesome, right? Thank you, Kisi for making our life easier and safer.

Aspetti negativi:

The users get used to having an easy access to the office. Tap to the phone and the door is open right away. They don't want to wait for even 5 seconds any more at the door :)

Risposta di KISI

2 anni fa

Thank you very much for your kind words. We're very happy we were able to meet your expectations.

Emily
HRBP (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great security product!

5,0 2 anni fa

Aspetti positivi:

We really love Kisi! We used it for office security (a necessity for our type of business) and it worked really well with Eden, our office management software. We had a scan function outside of our office door, and it worked great with no issues everytime.

Aspetti negativi:

I don't have any cons to discuss around Kisi. :) It's worked great for all our needs.

Risposta di KISI

2 anni fa

Thank you!

Russell
IT Manager (USA)
Servizi ai consumatori, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Perfect solution for remote door control

5,0 5 anni fa

Aspetti positivi:

Our company is unique in a way where our receptionists are all remote workers. They use video conferencing to meet and greet our visitors. Kisi allows them to control the office doors from the comfort of their home offices.

Aspetti negativi:

When we first purchased the service, we were one of the first companies to implement the solution. The initial setup at the beginning was cumbersome, but I'm sure it has improved since then.

Risposta di KISI

2 anni fa

Thank you very much for your feedback! We have improved since then and keep working daily to ensure a seamless user experience.