--- description: Scopri le funzionalità di Seekom, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Seekom - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [Seekom](/software/148849/seekom-ibex) # Seekom Canonical: https://www.capterra.it/software/148849/seekom-ibex Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/148849/seekom-ibex?page=2) > Sistema di gestione alberghiero completamente basato sul cloud, con gestione dei canali di vendita e dei pagamenti con carta di credito integrata, certificata PCI. > > Conclusione: valutazione di **4.1/5** stelle assegnate da 23 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Seekom? hotel, motel, villaggi turistici e bed and breakfast ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.1/5** | 23 Recensioni | | Facilità d'uso | 4.2/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 60% | (6/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Seekom - **Area geografica**: Wellington, Nuova Zelanda - **Anno di fondazione**: 2002 ## Contesto commerciale - **Prezzo di partenza**: 150,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Nuova Zelanda ## Funzionalità - Automazione del marketing - CRM - Creazione di report/analisi - Gestione degli immobili - Gestione dei calendari - Gestione della reception - Gestione delle entrate - Gestione delle prenotazioni - Gestione delle prenotazioni - Gestione delle pulizie - Gestione tariffaria - Integrazione di GDS/OTA - Piani tariffari dinamici - Prenotazioni online - Prenotazioni online - Punto di vendita - Rendicontazione e analisi statistiche ## Integrazioni (2 in totale) - PayPal - Xero ## Opzioni di supporto - Email/Help desk - Assistenza telefonica - Chat ## Categoria - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) ## Categorie correlate - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) - [Gestionale per hotel](https://www.capterra.it/directory/31615/hotel-channel-management/software) - [Channel Manager](https://www.capterra.it/directory/30678/channel-management/software) - [Software per la gestione delle prenotazioni nei campeggi](https://www.capterra.it/directory/10040/camp-management/software) ## Alternative 1. [eZee Absolute](https://www.capterra.it/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 2. [Sirvoy](https://www.capterra.it/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 3. [ResNexus](https://www.capterra.it/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 4. [Little Hotelier](https://www.capterra.it/software/144307/little-hotelier) — 4.0/5 (220 reviews) 5. [Cloudbeds](https://www.capterra.it/software/158839/cloudbeds) — 4.3/5 (337 reviews) ## Recensioni ### "Our experience with Seekom" — 5.0/5 > **Deka** | *5 novembre 2024* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We really likes how it is easy to learn and operate. Very easy on the eye and straight forward. We switched to another company thinking it was going to be more affordable for us, but switched back to Seekom. Sometimes paying a little bit extra is not worth the stress. \[sensitive content hidden\] was great helping us out with the transition back with Seekom. > > **Inconvenienti**: So far so good. The only thing would be handy to have someone on call when we need it. Sometime it is hard to get someone over the phone. ----- ### "Using Seekom Ibex in the UK for 3 years now - EXCELLENT" — 5.0/5 > **Paul** | *12 luglio 2016* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Once set-up (by Ibex) the system is straight-forward to understand and use. It does help if you have some computer knowledge as you feel comfortable clicking options BUT the help guides in text and video format are excellent. > > **Inconvenienti**: We'd like to see a couple of minor improvements to Guest Check-In Forms and have suggested these. If more users suggest them it will move up the queue to be implemented. However, it would be handy to have a "cost option" to have something implemented which - if others begin using it - could be refunded at a later date? > > We are a 19 bedroom hotel based in Somerset, UK. As we have developed our online presence during the last 3 years, Ibex has been there and managed our changes very well. Our integration with channels such as Booking.com and Expedia have been excellent and the system saves so much time. We have 3 of our own websites and we can tailor our prices for each one automatically; ensuring we target different markets effectively. ----- ### "Terrible Customer Support" — 3.0/5 > **Bridget** | *18 febbraio 2026* | Tempo libero, viaggi e turismo | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: The back end is easy to use, practical and reliable. Functionality is great. Can invoice agents easily and track Great flexiblitiy to send out emails to guests: automatic ones, templates, payment links. > > **Inconvenienti**: Since it has been sold to an overseas company the support has gone down hill big time. You can no longer call anyone, you must submit a 'ticket' and if you are lucky someone might get back in a day or two, often one week. The booking calendar that guests use to book on your website is not user friendly. More expensive than lots of other similar companies They charge you extra unless you use their payment gateway > > We have been with Seekom for 9 years. The lack of customer support to answer anything from a quick question to a major problem has really tainted our view of Seekom ----- ### "good company, good team, excellent support" — 4.0/5 > **YUBO** | *4 agosto 2017* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: the team is best, prompt support always, patient, knowedgable, full of energy, keep develop the software > > **Inconvenienti**: need offer a trouble trouter brochure, to save time of the team, I believe quite some questioins is frequently been asked by most operaters > > well, more efficient to summary the data/ manage daily booking/even suport the boom gate ----- ### "Never use this - there are far better options on the market" — 1.0/5 > **Alisa** | *28 agosto 2024* | Industria alberghiera | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The system is easy to use and we could easily go between our different properties. > > **Inconvenienti**: The support is non existent and the 'important staff' ie account managers ect are awful. > > Was a great product before it was sold to overseas buyer. It is not worth using now. The support is horrific. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/148849/seekom-ibex?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/148849/seekom-ibex) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati