Recensioni su Whip Around

All in one Fleet management System

Aspetti positivi:

Right from the start i found this software easy to use, easy to integrate and easy to maintain. It takes alot of the hassle out of Fleet management for the managers as well as the drivers. With the recent addition of the Maintenance section, we've been able to keep better track of upcoming services and certifications resulting in less down time for the fleet.

Aspetti negativi:

Customization of the reports would be a benefit as well as being able to assign annual inspection dates, for CVIP or other certifications, to vehicles instead of relying on the reminders section. having it auto populate in the maintenance section when due.

Alternative considerate: Fleet Complete

Perché passare a Whip Around: Its user friendly interface and mobile monitoring functionality made it a clear choice. The exceptional customer service goes along way as well.

A must for your fleet.

Commenti: We feel that WhipAround is an indispensable service with an excellent support team to back it up. We highly recommend it to anyone with a fleet to maintain, especially to any FedEx Ground contractors.

Aspetti positivi:

WhipAround has the finger on the pulse of its customers. When a service or a change is needed, they are quick to react.

Aspetti negativi:

The inventory function still needs work.

Horrible, Horrible Horrible Customer Service

Commenti: We cancelled because it provided not increased productivity for our company.

Aspetti positivi:

It was easy to use but did not provide a benefit to our company.

Aspetti negativi:

After arguing with us about our contract that clearly stated 1 year they were admiate that we had signed a 2 year contract. Even forwarded us the contract where it stated 12 months MULTIPLE times. Then once we finally were able to cancel "someone" went in and added 10 assets to our account. Not a single one of our admins did. We received an email that they would look into it and refund us right away. This was a month ago. They have now gone silent on us and will not respond. But had no problem charging our card $4378.50. I would not use them if you want good customer service and no shady business practices.

latx

Commenti: very satisfied

Aspetti positivi:

the most useful feature for us is the ease of work orders from inspection to completed

Aspetti negativi:

in my opinion there are no cons to the whip around system

Whiparound works great for our company

Commenti: Fantastic from the software to customer service it always been up to par.

Aspetti positivi:

I enjoy the simplistic format and extremely user friendly qualities of the app. The drivers at our company love it compared to the old paper inspections that we were using before whiparound.

Aspetti negativi:

I have no issues with whiparound's software

Too Expensive. We gone.

Commenti: Price was way over the top.

Aspetti positivi:

It was easy on the layout. Drivers found the prestarts great.

Aspetti negativi:

Price. We run combinations, so it turned out too expensive to use and enter all the equipment. We have over 150+ assets. We found another company here in Australia (MEX) that was so much cheaper for us. We had a phone call from Whip Around and I explained the situation to her, and she asked higher above for better price for us. But the horse already bolted and we were signed up with MEX.

Help track damages

Commenti: It has been pretty user friendly and helpful for our companies needs.

Aspetti positivi:

I love the whip around lets you customize the forms for your needs

Aspetti negativi:

Some of the FAQS lead me in the wrong place however the customer service helped direct me to the right place immediately

Excellent software

Aspetti positivi:

Easy to use, and it meets our needs. Friendly and timely customer service.

Aspetti negativi:

Nothing, it works well and meets our needs.

make my life at work more easy

Aspetti positivi:

the team support always ready to help i can add or remove inspections points as i needed

Aspetti negativi:

i don't have any cons actually i sugested to two friends who run a warehouse too

Happy customer

Aspetti positivi:

Ease of use, mobile use, cost, reporting.

Aspetti negativi:

Inventory tracking and the ability to perform a detailed equipment check that is connected to a piece of equipment that is assigned to a specific vehicle and have that check stay with the piece of equipment when it moves to other vehicles.

The Best Vehicle Inspection App (Second To None)

Commenti: Whip Around is the best option for vehicle inspections and maintenance we've come across. The process is streamlined and easy to use. The ability to create driver accounts to track inspections helps hold employee's accountable for the company vehicles they operate.I have found the fine folks at Whip Around are open to suggestions in hopes of serving their customer base better by always seeking to improve their services, and that's something I respect a great deal. Thank you!

Aspetti positivi:

I absolutely love every aspect of this app. I was able to customize the app to our needs just by playing around with some of the features on my own. After meeting with [SENSITIVE CONTENT], I felt all our questions or answered. Any feature of the app I didn't know about was shared with me thanks to [SENSITIVE CONTENT]'s extensive knowledge. Customer service is key with any business, and Whip Around knocks it out of the park with their accessibility to speak someone If there are questions in need of answering.

Aspetti negativi:

• Don't know if it's possible, but it would be amazing to have a Pre-existing Damage Section for the Assets. Some of the vehicles we have in our fleet are pre-owned, and they come with small scrapes, scratches, and minor dents•The ability to copy individual cards to other forms. I found when we have a vehicle out service, and we have to swap supplies to other vehicles, being able to copy a card with the specific information to another form would be useful.•The ability to video record during an inspection of our patrol vehicle lights would be fantastic. I heard this is something that should be available at the end of this year.

Alternative considerate: Fleetio

Perché passare a Whip Around: This app is streamlined, and our officers can complete inspections in 5-10 minutes as not to delay their primary function of patrolling on UNE Campus.

Money Saver

Aspetti positivi:

The Whip Around app has proven to be invaluable to monitor the status of my fleet of box trucks on a daily basis. We require the drivers to inspect each vehicle after every shift to ensure damages are not slipped through the cracks. It has also allowed us to keep the vehicle cabs cleaner and identify any deficiencies immediately. I can't imagine running my operation without it. Thank you!

Aspetti negativi:

The new 20 asset minimum requirement.

Good Product

Aspetti positivi:

Easy to adjust items that are needed. Can easily setup new forms or adjust previous ones.

Aspetti negativi:

Location of items seems to be out of place for what I would expect them to be.

Whip Around Benefits Companies With Remote Employees

Commenti: Whip Around solved a lot of difficulties with a completely remote workforce in that drivers have no reason not to submit paperwork and payroll on time. Now they cannot submit late and claim that the email was lost. If they can take a picture they can submit their trip sheets. We can design and then arrange inspection cards for any subject quickly and easily in a way that makes performing and completing them easier for the drivers who can execute them in less than two minutes from anywhere they happen to be at any time avoiding excuses such as they were working and didn't have access to their PC. Whip Around app provides time stamps and a GPS location at the time of report submissions which eliminates a lot excuses and abuse. Generally our employees like it and even our 1099 drivers appreciate the tool. Used creatively, Whip Around has provided us with several ways to solve problems associate with an entirely remote workforce prior to the pandemic, allowed us to conform to requirements that developed out of the pandemic, as well as provide proof of vehicle and driver condition should our client's employees would try to throw our people or vehicles under the bus to collect overtime or play favorites with local transport providers they know personally whenever we enter a new contracted area.

Aspetti positivi:

Its ease of use especially for our drivers who are not always equipped with a personal computer.

Aspetti negativi:

There are no cons with Whip Around that I can think of.

same day

Commenti: okhelpful in maintenance

Aspetti positivi:

easy to teach how to use the basicsour crew needs it to be easy and fast

Aspetti negativi:

that our crew is resistant to do any extra work

Alternative considerate: N-sight

Perché passare a Whip Around: no options compared

Great Product

Aspetti positivi:

I like the simplicity and easily functionality of the program. User friendly!

Aspetti negativi:

Really can’t find anything that I literally do not like about product. Wouldn’t be using the program if I did have an issue.

Worth every Penny !!!

Commenti: 100% positive . Whip Around has improved the fleet management 10 fold.

Aspetti positivi:

The program takes very little time to navigate . Maintenance tracking is simple and no longer an effort . Real time results after submission is a huge safety factor for Operators and Drivers .

Aspetti negativi:

After looking at the Templates that were provided I could not find one for Skid Steer equipment like Bobcat T series .

Where have you been all our life WhipAround?

Commenti: I think much of this is answered above but I'll try to comment simply here with some bullet points.
-improved time management for our mechanics to the tune of 20%
-our fleet has stayed moving more regularly due to a streamlined means of communications and necessary repairs. We've gone from being primarily reactive to primarily proactive. In 1 half of our company we've seen an 80% reduction in rental costs and I attribute some of this to the introduction of WhipAround to our fleet of heavy equipment.
-We have improved accountability from our driver's. We can now see who is and who isn't following our policies and procedures on a daily basis and take corrective action
-In the past we operated off of homegrown spreadsheets and files to hold information about our fleet. Now we are able to have 1 spot to store vehicle/equipment info, photos, reports, faults, repairs, etc. So simple!
-Overall, I have and will continue to suggest WhipAround to anyone I associate with as I firmly believe in their product and the support from their team. We at Belknap Landscape Co. honestly couldn't be happier with our relationship

Aspetti positivi:

#1 - customer service and implementation of the software into our organization was amazing. #2 - [SENSITIVE CONTENT HIDDEN] is number 1 in customer service and attention to our needs and product development thoughts. #3 - [SENSITIVE CONTENT HIDDEN] took time to fly out to our team to help onboard our drivers into the software and provide a personal approach to the training #4 - the software is SOOO simple to use yet incredibly powerful and valuable in terms of results #5 - our drivers and mechanics now communicate totally differently than they use to in the past. Everything is streamlined and documented #6 - speaking of documentation...gone are the days of carbon copy books and tracking down hand written forms. Our organization has 4 facilities and to transfer information in a time-effective manner was everything but successful. With WhipAround the right people in our company get the information they need instantaneously allowing us to keep the right documents in the right place for legal purposes, allowing our mechanics to respond instantly to the needs of our fleet to keep them going and to effectively schedule the necessary repairs we need to run a profitable business. Everyone in the process of our fleet is accountable to their specific role when using WhipAround. Finally, the folks at WhipAround are all about product development and always open to suggestion/improvement of what they provide for a service which is a huge value add proposition in my book.

Aspetti negativi:

It costs .25 cents more per month per vehicle than the carbon copy book that we used in the past. Just kidding...that's all I've got. We thoroughly enjoy the business relationship we have with the WhipAround team!

My review of Whip Around

Commenti: It has been a game changer, no more need for paperwork to be printed, used by drivers and mechanics, inputted into the system and then stored in a file, everything is digital and can be pulled up in seconds. Tracking the fleet is so more easier and faster, its a great product! I used it at my last job and when I moved to Montana and was hired here, this product was one of the first things I recommended we start using.

Aspetti positivi:

This product took minutes to set up and get my fleet drivers logged in, theirs is very little room for error and the ease of using this product even for non techy drivers is incredible. They log in and follow the prompts to do pre/post trips, fueling, and repair work orders.

Aspetti negativi:

At this time we haven't had any issues using this product, simple instructions for drivers and the mechanic to use. Following up on work orders, and the mechanic and supervisors can monitor drivers to make sure they are compliant with FMSCA and company policies

the customer service is why ill never leave.

Commenti: keeping track of vehicles repairs and the ease of communication with employees and not forgotten

Aspetti positivi:

the fact customer service has access to help you with it.

Aspetti negativi:

if it can some how work partially offline for when data strength is limited or non available on mobile devices.

Fantastic Value

Commenti: Fantastic!

Aspetti positivi:

Digital Truck Checks with proof of completion of each step and automatic notice when a check has not been completed.

Aspetti negativi:

More work needs to be done in the area of simplicity, automation and ease of setup.

One of Our Best Tools

Commenti: From the moment we expressed interest in this product, we have had a great experience. Their customer service is always available and always helpful. I've expressed interest in having other features before and they listened. This is a great company with a great product. This is one of the best tools we have in our DOT Compliance program.

Aspetti positivi:

Whip Around is easy to set up and use. Driver training can be done in minutes. Also, the card system it uses can be tailored to your company's needs, and our drivers actually like doing their inspections this way. I have no doubt that our drivers always did their inspections, but getting them to correctly fill out inspection forms was a nightmare. With Whip Around, all the problems I had with paper inspection forms were solved and I am getting more complete inspections than ever before.

Aspetti negativi:

At this time, I have no cons to report regarding Whip Around.

Great Asset Management tool!

Commenti: Fantastic!

Aspetti positivi:

Love how easy it is to use and track your fleet.

Aspetti negativi:

There is nothing about Whip Around that I don't like

Whip Around

Commenti: Whip Around is great because it replaces the head ache of paper pretrips. It can be updated with the click of a few buttons and is very customizable to any need your business has in regards to checklist and inspections. The reporting is clean. Its very simple to add vehicles, users, or employees.

Aspetti positivi:

I like that Whip Around is completely digital. It has a unique API that can be integrated into our reporting platform, Looker. I like that the software is user friendly. It is very dynamic in that changes can be made in a few minutes vs traditional hard copy inspections which would need to be reprinted or versions become obsolete. The email reporting and the web platform reporting makes it very easy to see if employees are completing their inspections. If there are faults, we can easily identity them to send on to the mechanic. We have been able to integrate it company wide very easily because of how dynamic the software is with adding new users, vehicles, locations, forms, etc.

Aspetti negativi:

I would like a existing fault form that can be filled out for vehicles as they are added to the fleet or whip around is integrated. I would also like the ability to customize forms a little more with something such as a multiple photo option. I would also like a Manager version within the application. I would also like to see Whip Around continue to partner with telematics companies.

WhipAround a very dependable application

Commenti: I have nothing to say but the excellent application and excellent customer service, our agent calls every month to check and see if all is going well and if we need any further assistance.

Aspetti positivi:

We like that we are able to trace any repairs, and maintenance due, and the fact that we get notifications is awesome

Aspetti negativi:

Is not that I like least maybe would be a great idea to add a location when they are doing their inspections