--- description: Scopri le funzionalità di Brand24, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brand24 - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per social media monitoring](/directory/31028/social-media-monitoring/software) > [Brand24](/software/149054/brand24) # Brand24 Canonical: https://www.capterra.it/software/149054/brand24 Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/149054/brand24?page=2) > Accesso immediato a tutte le conversazioni online sul proprio marchio. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 254 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Brand24? Brand24 si rivolge a marchi di piccole e medie dimensioni di tutto il mondo che desiderano identificare e analizzare conversazioni online rilevanti per la propria attività, al fine di ottenere informazioni sui clienti, aumentare la loro soddisfazione e le vendite. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 254 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Brand24 - **Area geografica**: Wroc¿aw, Polonia - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 199,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: ceco, danese, finlandese, francese, indonesiano, inglese, italiano, norvegese, olandese, polacco, portoghese, spagnolo, svedese, tedesco, turco - **Paesi disponibili**: Anguilla, Antigua e Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belgio, Belize, Bermuda, Bolivia, Brasile, Canada, Cile, Cina, Colombia, Costa Rica, Cuba, Curaçao, Dominica e altri 55 ## Funzionalità - Analisi competitiva - Analisi dati della campagna - Analisi delle sensazioni - Analisi delle tendenze - Analisi visiva - Coinvolgimento dei clienti - Creazione di report/analisi - Dashboard - Determinazione degli influencer - Gestione contatti - Gestione dei progetti - Gestione dell'esperienza del cliente - Gestione della campagna - Gestione della reputazione - Gestione delle risposte - Hashtag Tracking - Integrazione di social media - Media Monitoring - Monitoraggio - Monitoraggio degli influencer - Monitoraggio dei social media - Monitoraggio del coinvolgimento - Monitoraggio del marchio - Monitoraggio della concorrenza - Monitoraggio della stampa - Monitoraggio delle parole chiave - Monitoraggio delle revisioni - Notifica di revisione - Parametri prestazionali - Raccolta dati multi-canale - Real-Time Notifications - Rendicontazione e analisi statistiche - Report personalizzabili - Ricerca/Filtro - Segmentazione del pubblico di riferimento - Strumenti collaborativi ## Integrazioni (1 in totale) - Slack ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per social media monitoring](https://www.capterra.it/directory/31028/social-media-monitoring/software) ## Categorie correlate - [Strumenti di marketing con IA](https://www.capterra.it/directory/34136/ai-marketing-tools/software) - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) - [Software per social media monitoring](https://www.capterra.it/directory/31028/social-media-monitoring/software) - [Piattaforme per influencer marketing](https://www.capterra.it/directory/31337/influencer-marketing/software) - [Software per social media management](https://www.capterra.it/directory/30939/social-media-management/software) ## Alternative 1. [YouScan](https://www.capterra.it/software/173036/youscan) — 4.9/5 (109 reviews) 2. [Hootsuite](https://www.capterra.it/software/121701/hootsuite) — 4.4/5 (3795 reviews) 3. [Agorapulse](https://www.capterra.it/software/123971/agorapulse) — 4.6/5 (713 reviews) 4. [Sprout Social](https://www.capterra.it/software/121447/sprout-social) — 4.4/5 (606 reviews) 5. [facelift](https://www.capterra.it/software/150410/facelift) — 4.4/5 (131 reviews) ## Recensioni ### "I am satisfied" — 5.0/5 > **Javiera** | *21 novembre 2024* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: How the data is visualized, the ux is very easy. > > **Inconvenienti**: That I had to specifically ask for historical data. ----- ### "Brand24 make the invisible visible" — 5.0/5 > **Kuba** | *26 marzo 2026* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: What I value most about Brand24 is its incredible ability to "make the invisible visible" across dozens of small local communities in Poland. As an organization running the "Równać Szanse" program, we monitor youth projects in very small towns where traditional media monitoring often fails. Brand24 allows us to catch authentic stories from daily workshops and meetings, which we call "Moments of Power." The AI-driven insights and automated PDF reports save us around 10 to 15 hours of manual work every month. We also love the pace of development and the fact that the team is always one step ahead with new features. The partnership-based relationship with their support team makes the whole experience even better. > > **Inconvenienti**: I have not encountered any significant issues or features that I dislike so far. The tool is very intuitive and the team updates it frequently. If I had to mention one challenge, the sheer volume of data can be overwhelming at first, but the filtering options and AI summaries do a great job of helping us manage it. It is honestly difficult to find flaws in a product that evolves as quickly as Brand24 does. > > Our overall experience with Brand24 has been transformative for our foundation. It solved a massive visibility gap for us by acting as our "digital eyes and ears" in small towns across Poland. Before using it, we struggled to track how local media and social platforms covered our daily workshops and meetings, which are the most important part of our youth development program. Now, we can ensure that young people remain the protagonists of these stories through sentiment analysis. It is a powerful, future-ready tool that provides immense value to any organization focusing on social impact and nationwide reach. ----- ### "Great platform backed by outstanding post-sales support" — 5.0/5 > **Eduardo** | *29 maggio 2025* | Beni di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The post-sales support has been one of the best I’ve experienced with any monitoring tool. The Brand24 team genuinely takes the time to understand the business needs and provides personalized follow-up. The platform also delivers useful data to visualize mentions in real time, identify conversation spikes, and spot key influencers in a very intuitive way. > > **Inconvenienti**: At first, it can be a bit tricky to fine-tune filters so that only the truly relevant mentions come through—especially when the keyword being tracked is broad. It would also be incredibly helpful to have the ability to combine reports from multiple projects into a single PDF file. That way, you could generate a consolidated report with only the projects you actually need to include, without having to export and merge them manually. > > My overall experience has been very positive. The platform does what it promises, and the customer support has been outstanding. We’ve been able to use Brand24 as a valuable starting point to build a more robust social listening strategy tailored to our brands and the Mexican market. The team’s support has made a big difference. ----- ### "Good but can be much better" — 3.0/5 > **Eli** | *7 luglio 2025* | Marketing e pubblicità | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: The interface is great and easy to navigate and i liked that the report was generated for me when i requested for it > > **Inconvenienti**: I asked for a call to take me through certain aspects and the response i got was for a suggestion to have an email conversation instead which was not sufficient. Also the results only go back as far as one year but i needed data from 2 to 3 years > > could have been better if we had that call i requested for because the request from my client was very specific ----- ### "Brand24 is great\!" — 5.0/5 > **Dana** | *5 gennaio 2026* | Marketing e pubblicità | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I like the responsiveness of the team, from \[sensitive content hidden\] . They are very helpful with our inquiries. I also like the AI Brand Assistant tool. It helps me to create reports faster. > > **Inconvenienti**: I do not see public Facebook profiles (only public pages are seen) and we were also to get mentions not related to the campaign (although this is very limited) > > 9/10 due to the reasons stated above. It's not really a con but it's something that added a step to our community management. Although I would say, having Brand24 really made our Community Managers' jobs easier. ----- Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/149054/brand24?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/149054/brand24) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati