--- description: Scopri le funzionalità di VirtualPBX, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VirtualPBX - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per centralini virtuali](/directory/30084/telephony/software) > [VirtualPBX](/software/149117/business-voip) # VirtualPBX Canonical: https://www.capterra.it/software/149117/business-voip Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/149117/business-voip?page=2) > Ottieni minuti locali illimitati per la tua azienda a partire da $18,99/mese. Risparmia dal 40% all'80% rispetto ai tradizionali sistemi telefonici d'impresa. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 36 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza VirtualPBX? VirtualPBX serve un mercato diversificato di piccole e medie imprese. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 36 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: VirtualPBX - **Area geografica**: San Jose, USA - **Anno di fondazione**: 1997 ## Contesto commerciale - **Prezzo di partenza**: 9,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Canada, Messico, Regno Unito, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Audio e video bidirezionali - Audio/Video Conferencing - Automated Attendant - Avvisi/Notifiche - Azioni innescate da eventi - CRM - Chat/Messaggistica - Collaborazione multi-utente - Composizione automatica dei numeri di telefono - Comunicazione multi-canale - Condivisione di documenti - Conferenze - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Dashboard - Estensioni virtuali - Filtro delle chiamate - Gestione contatti - Gestione delle code - Gestione elenco chiamate - Gruppi di chiamata - IVR - Instradamento delle chiamate - Invio di SMS di massa - Live Chat - Messaggio vocale - Messaggistica programmata - Messaggistica via SMS - Monitoraggio delle chiamate - Monitoraggio delle chiamate - PBX - Profilo del chiamante - Registrazione - Registrazione delle chiamate - Registrazione delle chiamate - Relazione delle chiamate - Report personalizzabili - Ripartizione delle chiamate - Risposte automatizzate - Smistamento automatico delle chiamate - Softphone - Sondaggi e feedback - Strumenti collaborativi - Trascrizione delle chiamate - Trasferimento delle chiamate - Trasferimento di file - Trunking SIP - Video Chat - VoIP ... e altre 8 funzionalità ## Integrazioni (14 in totale) - Asana - Clio - Dropbox Business - Freshdesk - Gmail - Google Calendar - Google Sheets - HubSpot CRM - Microsoft Teams - Salesforce Platform - Shopify - Slack - Trello - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) ## Categorie correlate - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) - [Software per Digital Workplace](https://www.capterra.it/directory/31536/digital-workplace/software) ## Alternative 1. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (465 reviews) 3. [RingEX](https://www.capterra.it/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 4. [JustCall](https://www.capterra.it/software/157853/justcall) — 4.1/5 (223 reviews) 5. [Ooma Office](https://www.capterra.it/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Recensioni ### "A simple way to get a professional phone system for your business" — 5.0/5 > **Christopher** | *22 gennaio 2019* | Internet | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: We have been VirtualPBX customers for years. When our small business outgrew something like Google Voice, we needed something that had robust calling features that matched our business model. We also needed something modern, and VirtualPBX hit the right price point for us. We are a web development company of about half a dozen people, who each need their own extension and routing rules, forwarding to their cell phone, and SIP softphone capability since we're frequently on the move. VirtualPBX provides all these "level up" advanced features of a traditional PBX or in-house system, without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running. > > **Inconvenienti**: The new "Dash" experience is modern and makes mostly intuitive sense, but isn't perfect. But online chat is very responsive to help you get through any issues you have, and it's right there, which I love. Less so with the software, but I wish the SIP licenses weren't an add-on cost. ----- ### "VPBX is Helpful, Affordable, and Responsive" — 5.0/5 > **Amanda** | *23 ottobre 2025* | Ufficio del Direttore | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: It is easy to use and easy to set up. The customer support is extremely prompt and helpful. There have been very few and very short outages. This is helpful so that it doesn't interrupt service to our clients. Our team members are able to use phone, browser, or mobile, and this is extremely helpful. > > **Inconvenienti**: I would love to see a lower cost as our number of active lines fluctuates. I know it is difficult to stay competitive. I would also like the ability to customize the reporting to show outbound calls for each team member without having to pull the data manually. > > Overall, the experience has been good. The IT support is very helpful and goes above and beyond to support us as needed. We have not yet explored the mobile options for message sending, but we will be doing so in 2026. The call management and recording system has been better than expected. ----- ### "Support was not up to todays norms." — 1.0/5 > **Steve** | *25 gennaio 2024* | Proprietà immobiliari | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Nothing, could not get help with problems I was having from any department, all were just passing the buck. > > **Inconvenienti**: Support from their onboarding department. > > Wasted about three weeks trying to get my SMS account set up. They have not clue what they were doing and would do nothing to help me. ----- ### "\[sensitive content hidden\] was my guardian angel." — 5.0/5 > **Paul** | *25 agosto 2025* | Servizi legali | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: That \[sensitive content hidden\] got my line ported \& set up in a few days so I did not suffer any down time for my business. > > **Inconvenienti**: A bit pricey compared to what I had with VOIPO and what was recomended, VOIP.MS but it has worked without a problem so far. > > Excellent\! \[sensitive content hidden\] was personable, stayed on top of getting my number ported and set up, and the system has worked so far. ----- ### "Good Value and Customer Service" — 5.0/5 > **Bill** | *25 settembre 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I have been with VirtualPBX for well over a decade and have not had a bad experience. The tech support staff is always responsive and helpful. My business has grown significantly and VirtualPBX has helped me along the way. > > **Inconvenienti**: The user interface (Dash) is a little confusing for people who don't work in telecom/business phone systems, but tech support is helpful and many times, once any changes are made, the system requires little-to-no interaction. > > Overall I am pleased. The service is works well, is fairly easy to administer. The online guides are helpful. I appreciate the chat feature where someone is always available to help. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/149117/business-voip?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/149117/business-voip) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati