--- description: Scopri le funzionalità di Automaid, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Automaid - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per servizi di pulizia](/directory/10062/maid-service/software) > [Automaid](/software/149364/launch27) # Automaid Canonical: https://www.capterra.it/software/149364/launch27 Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/149364/launch27?page=2) > Launch27 ascolta attentamente i propri fantastici utenti e apporta sempre aggiornamenti in base al loro feedback. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 209 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Automaid? Imprese locali (servizi di pulizia domestica e prato) che offrono servizi residenziali e commerciali su appuntamento. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 209 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Fullsteam ## Contesto commerciale - **Prezzo di partenza**: 59,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Appuntamenti ricorrenti - Assistenza clienti - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Gestione appuntamenti - Gestione dei calendari - Gestione della disponibilità - Gestione delle prenotazioni - Gestione delle spedizioni - Moduli personalizzabili - Pianificazione automatica - Prenotazioni online - Preventivi/Stime - Sistema multi-locale ## Integrazioni (6 in totale) - Google Analytics 360 - Google Calendar - QuickBooks Online Advanced - Stripe - Twilio - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per servizi di pulizia](https://www.capterra.it/directory/10062/maid-service/software) ## Categorie correlate - [Software per servizi di pulizia](https://www.capterra.it/directory/10062/maid-service/software) - [Gestionale per prenotazione appuntamenti](https://www.capterra.it/directory/30757/appointment-scheduling/software) - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) ## Alternative 1. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [Acuity Scheduling](https://www.capterra.it/software/128285/acuity-scheduling) — 4.8/5 (5743 reviews) 3. [Mindbody](https://www.capterra.it/software/40229/mindbody) — 4.0/5 (2988 reviews) 4. [Housecall Pro](https://www.capterra.it/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 5. [Bookedin](https://www.capterra.it/software/141723/bookedin) — 4.6/5 (298 reviews) ## Recensioni ### "Launch 27 takes many functions from many platforms and combines them into one." — 5.0/5 > **Jaron** | *19 aprile 2018* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The thing I like the most is that this software is meant for specific industries, so it has the built-in functions tailored for those industries. And, if the software is missing something and the community requests it, then there is a clear "feature request" process that the company follows. When using the Launch 27 platform, I can imagine how many other spreadsheets and tools I would need to tie together to make business operations flow the same if I were to not be using Launch 27. It would be a lot. Launch 27 has the CRM, payment processor, scheduling, booking, etc. all in one platform which really helps save a lot of time. It also helps with the training and transition of new managers who may be using the platform as well. Although learning the ins and outs of Launch 27 to it's fullest extent can definitely take a long time and there is a lot of trial and error, I am confident that it takes less time than it would to learn the sum of a bunch of separate platforms. > > **Inconvenienti**: Broadly speaking, this is how I would describe what I like the least. From the top level, many companies do run their operations generally in a similar fashion. However, once you get down to more specifics, a lot of businesses run things differently. When building functions, Launch 27 has to choose which route to go, what to focus more on, what features to implement first, etc. So, sometimes the functions that would work best for my business may not come soon because the functions of other businesses are in higher demand. I would absolutely love to have Launch 27 be the one and only platform I use to manage all of the daily operations, and I do use it for 90%+ of operations, but there are still some area's where I have to resort to google docs and 3rd party apps to handle certain features. And note: the features I am talking about are related directly to things that Launch 27 could have implemented into the system (I'm not talking about things like advertising or email campaigns, etc.). For example, I do still calculate payroll on excel sheets because Launch27 does not calculate pay amounts in the same way and level of detail that we have set up as a company. The hourly and percentage functions are limited, and they don't have the ability to split pay between two people when they are both on percentage pay and cleaning the same home. For that reason alone, I run payroll on a spreadsheet. Lastly, employees always seem to have problems with the app.\*hit text limit\* > > Time savings, efficiency, having everything in a central location but also cloud based so I can access anywhere. I am able to automate so many tasks, which makes it so that I can spend more time working on growth, or just having more free time in general. ----- ### "Gives me a good overview of my business" — 4.0/5 > **CECILIA** | *30 dicembre 2019* | Servizi ai consumatori | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: What I like most about Launch27 is the capability to use its online form on my website so that clients can book their services online. I also like that we can send confirmation emails and reminders to our clients. We can also see how many sales we did in a certain month. > > **Inconvenienti**: The feature that I like least is that the sales tax percentage can not be set into a decimal instead it's rounded up to a whole number which in turn, makes it difficult to collect the correct sales tax. > > Overall, I have enjoyed using the service on a daily basis. Out of other services I tested, this one is the easiest to use giving us exactly what we needed the availability to offer recurring services. ----- ### "Dissapointing experience, have moved to better software" — 2.0/5 > **HOlly** | *14 giugno 2023* | Mercati dei capitali | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: It was good for a few years but their team is the letdown. Many of the features you pay for or that are promised aren't working properly. Inflexible customer service. > > **Inconvenienti**: I paid for a year in advance (with no discount given to me for giving them my money up front). I've been let down by the software and have finally decided to move to Booking Koala instead. I am enjoying Booking Koala, it has more features and is cheaper than the L27 plan I was on. Long story short, I exited 2 months before the end of the year and they refuse to refund the unused months (even if no discount was given for paying a year in advance). I've never experienced this level of inflexibility with any software company. I think it's rude and poor customer service. It's the final nail in the coffin for me. > > Ok, but there is better out there. ----- ### "Might be better for another industry" — 5.0/5 > **Chase** | *6 dicembre 2019* | Gestione delle risorse | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: I liked the support, the story of the founder, the concept and idea for the software. I tried this concurrently with housecall pro. > > **Inconvenienti**: The setup is incredibly complicated. Even though there is great support it’s much like computer programming. > > Launch27 was confusing for my carpet cleaning company and customers didn’t use it as willingly as House Call Pro. ----- ### "From where I'm sitting, no other software offers what L27 does for the same price." — 5.0/5 > **Lawrence** | *30 ottobre 2018* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: There isn't one or even a set of features that I would say I like best about L27. L27 has allowed me to grow a business of this sort in a much shorter time than would have been possible otherwise because of nearly all the features that are included. Despite its shortcomings, no other software available is going to allow you to do what you can with L27 at this price point. If i had to pick a few, the payment system is fantastic. Automatic holds and charges for customer cards is very convenient. The email notifications work very well to give customers plenty of warning about their upcoming booking and to let them know automatically if there's an issue with their payment method. The metric screen is decent. I'm glad it has that, though I think there are a few ways it could be improved. > > **Inconvenienti**: 1. L27 is geared more toward service businesses that operate using independent contractors. We use employees so there are certain features that would be nice to have. 2. Inability to add customer reviews/feedback manually. It has to be done with the emailed customer surveys that come with L27 which isn't great. 3. The scheduling screens have improved but are still very difficult to use when you exceed about 10 bookings per day. Scheduling at this point is going to be difficult, regardless. I do think there are certain tools that would help. > > I can't imagine starting a running a business without L27. I would highly recommend anyone going in to the cleaning industry to start with L27 before choosing anything else. Great support, great community around it, and they are consistently making upgrades. ----- Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/149364/launch27?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/149364/launch27) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati