Recensioni su Route4Me

Un software utilissimo

Aspetti positivi:

Route4Me è un'applicazione di pianificazione di itinerari di consegna efficiente per attività di consegna aziende e i liberi professionisti. La sua interfaccia facilitata e la capacità di ottimizzare automaticamente i percorsi, fornisce anche funzionalità avanzate come la possibilità di monitorare la posizione in tempo reale dei conducenti, inviare istruzioni di navigazione dettagliate e ricevere notifiche su eventuali ritardi o problemi. Queste funzionalità aiutano a migliorare la comunicazione con i clienti e a mantenere una maggiore trasparenza sulle attività di consegna, molto utile per le aziende che hanno bisogno di gestire consegne efficienti e organizzate. La sua semplicità d'uso e le funzionalità lo rendono un'ottima scelta per coloro che cercano un modo semplice e affidabile per gestire le attività di consegna. Lo consiglio vivamente a chiunque sia alla ricerca di un'applicazione di questo tipo.

Aspetti negativi:

Ritengo per quanto mi sforzi di pensarci che non ci sia un lato negativo da mettere in evidenza.

gia usato ma a dei problemi

Aspetti positivi:

che puoi inserire tanti indirizzi che puoi fare foto e firma per garantire che la consegna e stata fatta

Aspetti negativi:

che non puoi scegliere la partenza o modificare i passaggi qualora gli orari sono differenti

Fondamentale per il lavoro

Commenti: mi serve per velocizzare le consegne trovando gli itinerari migliori

Aspetti positivi:

mi aiuta a capire i percorsi migliori per la consegna della posta

Aspetti negativi:

al momento non ho avuto inconvenienti, funziona bene

Viaggiare sicuro

Commenti: Molto utile per organizzare e pianificare i percorsi

Aspetti positivi:

La praticità è dettagliata in tutti i particolari

Aspetti negativi:

Il prezzo non è proprio economico, ma le vale

da provare

Commenti: recensioni troppo lunghe

Aspetti positivi:

intuitivo e facle dovrebbe essere in italiano

Aspetti negativi:

la praticità della gestione dovrebbe essere facilmente condivisibile ai collaboratori

Route4Me works for Me!

Commenti: I'm in field sales, so the app allows me to work more efficiently. I minimize drive time between stops, and so I'm able to see more people in a day. Plus I love the fact that it gives the travel time between each stop, this helps when scheduling appointments.

Aspetti positivi:

It's accurate, easy to use, easy to edit route. Great value for cost.

Aspetti negativi:

No option/function to be able to add notes to a route

application route book

Commenti: it frustrates me on a regular basis when it just erases my completed stops therefore I have to take the time it was originally saving me to figure out what's been completed and what has not.
I LOVE THE APP when it is working properly and have suggested the app to others in my same field. I love that I can add as many stops as i would like.

Aspetti positivi:

that it plans it all for you. that it optimized and that the edit feature to duplicate and or rename my route books.

Aspetti negativi:

it has some major flaws when it comes to just shutting down and erasing all my completed stops for that day causing wrong data to be recorded and logged and in the end causing me to miss stops or go back to ones already completed. because it usually happens toward the middle to end of my day.

After 4 year it’s gotten worse

Commenti: 4 years ago I would have said good for the price now I think it’s terrible and actively looking for new companies and have told probably 100 other garbage company owners to stay clear it’s not worth it

Aspetti positivi:

In the beginning for one driver it was functional and a good price but isn’t good for bigger companies with more then one truck.

Aspetti negativi:

The routing isn’t great with wrong locations and routes that don’t make sense Not a lot of great features and not able to turn features on and off. Terrible customer support, best way to get a response is by submitting a ticket forget about talking to anyone and most of the time I’m just told we can’t help but that’s a good idea we will submit for consideration. The functionality is poor and is-meant for small companies with minimal stops. Once we got a lot of stops and multiple truck the quality went down big time and price skyrocketed

best tracking and tracking app for the delivery of your packages

Aspetti positivi:

the organization and way of creating the routes

Aspetti negativi:

no comment, everything is good, If they could improve something, it is to make it consume less battery for low-end cell phones

Great Costumer Service

Aspetti positivi:

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

Aspetti negativi:

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

Took the guess work out of service and delivery

Commenti: Freed up the daily, mundane grind of taking my established client base and "working in" client one-off's. It also allows me to better track driver productivity to see if either they aren't actually as busy as reported or over worked in which I can make the business decision to bring on another driver either full-time or over flow.

Aspetti positivi:

Very easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.

Aspetti negativi:

Some functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.

Saves you time and money

Aspetti positivi:

Easy to use, I use the microphone on my smartphone to input the addresses which makes it easier. The app puts all my stops in order, Once you get used to it, it's second Nature.

Aspetti negativi:

You must hit the microphone button for each entry I wish they'd streamline that aspect. If they can figure a way to Get it to automatically move on to the next entry without hitting several buttons it would be far more Valuable to me!

I bet it does more

Commenti: I’ve been able to increase productivity.

Aspetti positivi:

It’s easy to use and for the most part accurate. Easy to make on the fly adjustments.

Aspetti negativi:

Occasionally inaccurate in its routing.

Amazing app, very useful

Aspetti positivi:

Very easy to use , save me time and money managing the routes

Aspetti negativi:

It could be faster, especially when opening big routes

Route4me review

Commenti: Route4Me had made it possible for us to continue home deliveries and not spend entire days of man power trying to figure it out with google maps or something. The customization has been key. The donation of the app for our non-profit for several months has been a blessing.

Aspetti positivi:

That we can easily and quickly create routes with multiple stops for our drivers and reduces wait times for our clients by being able to call ahead.

Aspetti negativi:

We need to maximize our volunteer power without burning them out, so we have to edit a lot to get the number of stops down an in an efficient patterns for our drivers.

Route4Me - a valuable tool to help us accomplish our mission

Commenti: Our organization is an all-volunteer non-profit that delivers healthy food to our city's children every week throughout the Summer school vacation when the meals normally available from the school system to low-income families is no longer available.

Aspetti positivi:

Ease of creating new maps from imported addresses. The flexibility of modifying routes easily by importing new addresses and inserting them into existing routes with drag and drop technology. Critical to our operation is the ability to export mapping results from Roue4Me to be imported into our database and be integrated with our delivery lists. Route4Me does this easily.

Aspetti negativi:

Our drivers are all volunteers so we do not use all of the powerful Smartphone navigation available from Route4Me so we rely upon printed maps and driving directions. I find the quality of the printed maps lacking due to the density of our 12 routes, making 15 to 25 stops per route over quite compact local routes in the city.

Worth Over $100,000

Commenti: The customer service is 20 out of 10. Close to the best in any business (mine is good too :-) but I would say they are the Cadillac of any service team I have been around.

Aspetti positivi:

I can have a route up and running in minutes. My routes change often during the day. With a click of a (+) add address I can add as many as I want. Optimization for the least amount of gas, millage and time. I can copy paste from an excel sheet.

Aspetti negativi:

Really, I have nothing to report negative, really. I am grandfathered in to a 50.00 month plan now I understand it is more.

Bad customer support

Commenti: I will look for a routing service with greater customer support.

Aspetti positivi:

Product worked well and was able to upload (via Excel) and plan routes for my daily deliveries quite easily.

Aspetti negativi:

After 1.5 years of subscribing, I suddenly lost access to my account while I was out on my route. I was told it was because my google play account email did not sync with the route4me email. Not only did I lose major productivity on that day, I have spent over 6 hours trying to resolve the issue with Route4me and Google play customer support. Neither of them have been the least bit helpful. I have cancelled my account.

The Route 4me Way!

Commenti: The staff is always responding immediately via chat which is excellent for my direct reports. [sensitive content hidden], is an amazing and knowledgeable account manager who is always available and helps me with everything!! I truly appreciate him.

Aspetti positivi:

Being able to create routes quickly for drivers . This system has cut our mappings of routes in half, giving my staff more time to focus on other tasks.

Aspetti negativi:

At times Receiving different answers from the route4me staff

Often times does not load

Aspetti positivi:

Then when it comes in wanting to use it or needing to use it it doesn't load. You do everything in your power and ability to make it happen and it's just does not load. Often times this app just does not open up. When I contact customer support they are very very big and not really helpful. I used to love it when I used to be able to communicate with the owner directly of this app of course that was a few years ago before he went big and sold the company but it was a much more intimate experience on your issues were addressed immediately

Aspetti negativi:

When it doesn't load and you don't know what to do.

Good for Realtors!

Commenti: Overall I've had a good experience, and I'm glad to be using this product.

Aspetti positivi:

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

Aspetti negativi:

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

Expensive with lots of additional costs

Commenti: There have been two times I've tried to resolve an error happening in back end when creating routes but support team has not been in touch (confirmed by chat that its a R4M error)
Its been good but the plans are inflexible and the issue above has stopped me getting the most I can out of it.

Aspetti positivi:

The reporting abilities are quite useful and easy to use

Aspetti negativi:

There are errors and the training is not that easy to use - the additional costs also amount very quickly especially for a small operation

Great Software

Commenti: The software is great and has a lot of features that can be used for future as well when your fleet expands or even your requirements

Aspetti positivi:

The software helps assign boundaries which vehicles are supposed to avoid while scheduling the route and place new orders from customer site itself through app.

Aspetti negativi:

It actually servers all our purposes exactly and hard to comment anything least liked here.

Great for small businesses, easy to use at sensible cost

Commenti: Really good so far

Aspetti positivi:

i really like to instant access to online support- always there and really helpful

Aspetti negativi:

to get full use of the software I need to have more drivers and use the desktop features where i can track drivers - at the moment were simply using it on mobile phones, but it does work great! Its a little frustrating to not be able to load up files of addresses to Favorites or Addresses, but guess this could happen with the desktop version?

Route 4 me

Aspetti positivi:

The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.

Aspetti negativi:

data can come through incorrectly or drivers will experience issues loading with an old version of the app.