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Informazioni su GSMtasks

Il software di GSMtasks per la gestione dei corrieri semplifica la pianificazione delle attività quotidiane e dei percorsi ottimali per gli smistatori.

Ulteriori informazioni su GSMtasks

Aspetti positivi:

Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.

Aspetti negativi:

Its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations.

Valutazioni di GSMtasks

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,8
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,2/10

GSMtasks ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 29 recensioni degli utenti di Capterra.

Hai già usato GSMtasks?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (29)

Heather
Heather
General Manager (Sudafrica)
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy to use

5,0 3 anni fa

Commenti: Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.

Aspetti positivi:

Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).

Aspetti negativi:

Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.

Risposta di GSMtasks

3 anni fa

Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!

Jacob
Business Development Executive (Canada)
Trasporti/Trasporto merci/Ferrovie, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Better than every logistics software we’ve tried, at a much lower cost

5,0 3 anni fa

Commenti: By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

Aspetti positivi:

Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.

Aspetti negativi:

Extra features like API integration are relatively expensive

Alternative considerate: Onfleet e Tookan

Perché scegliere GSMtasks: Onfleet was priced too high and customer service wasn’t much help

Software precedente: Onfleet

Risposta di GSMtasks

3 anni fa

Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!

Johann
Johann
Customer Support Specialist (Estonia)
Utente LinkedIn Verificato
Trasporti/Trasporto merci/Ferrovie, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The Review

2,0 5 anni fa

Commenti: Poor quality, but on a good day it really is a friend of courier.

Aspetti positivi:

Pick-up and drop-off points are connected. Phone number and comments can be found from task.

Aspetti negativi:

Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.

Risposta di GSMtasks

4 anni fa

Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.

Ignas
Manager (Lituania)
Trasporti/Trasporto merci/Ferrovie, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

GSM tasks review

5,0 3 mesi fa

Aspetti positivi:

We operate in a highly specialized field, which has made selecting a management solution particularly challenging for us. However, there are a few aspects we value most: Adaptability: The ability to tailor the solution to meet our specific needs. Excellent Client Support: Responsive and helpful support for any issues or inquiries we might have. Continuous Improvement: Ongoing enhancements to the app that not only improve its functionality but also seem tailored to our business requirements.

Aspetti negativi:

It's challenging to pinpoint any least favorite aspects, as their solutions are constantly evolving. What we might find less favorable today could very well become a non-issue tomorrow due to their ongoing improvements.

Risposta di GSMtasks

2 mesi fa

Thanks for your review of GSMtasks! We're glad our adaptability and client support are hitting the mark for your specialized field. It's great to hear our ongoing improvements are making a difference for you. We're honored you switched to us from a solution that didn't meet your needs. Appreciate your trust in GSMtasks!

Mikko
CEO (Spagna)
Ristoranti, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

A Courier Team's Experience with GSMtasks

5,0 11 mesi fa

Aspetti positivi:

What really shines about GSMtasks is its route optimization feature. It effortlessly juggles dozens of factors to formulate the most efficient routes, saving us valuable time and fuel costs on a daily basis. Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.One feature our team particularly appreciates is the seamless communication channel. Whether it's assigning tasks or sharing critical information, everything happens on one platform, reducing misunderstandings and communication lapses.Customer support is another area where GSMtasks outperforms. The support team has been nothing short of outstanding, providing prompt, helpful, and personalized responses to our queries and concerns. It's clear they care about their clients' experiences.

Aspetti negativi:

For us, everything has been good so far.

Risposta di GSMtasks

2 mesi fa

Thanks for the fantastic review! We're thrilled our route optimization, real-time tracking, and seamless communication have been so beneficial for your courier team. We're especially proud to offer all these features at one of the most competitive prices in the market. Thanks for switching to GSMtasks; we're delighted to have you on board!

Maciej
Owner / Founder (Polonia)
Trasporti/Trasporto merci/Ferrovie, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Long term user

5,0 4 anni fa

Aspetti positivi:

Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...

Aspetti negativi:

There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.

Risposta di GSMtasks

4 anni fa

Hello, Maciey. Thank you for your feedback! We appreciate your kind words and hope we can keep working with you and your team for many years to come. It has been a pleasure! We are constantly working on our app as well and try to avoid any mishaps that may occur. All the best to your company!

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Super easy and convenient

5,0 4 anni fa

Commenti: Support is great, integrations team are very easy to work with and the software overall is very robust.

Aspetti positivi:

It's super easy to use from adding tasks to complete them as a driver. With this tool we give our customers complete transparency where they can follow the delivery from our warehouse to the delivery address.

Aspetti negativi:

You cannot brand it as you like unfortunately.

Risposta di GSMtasks

4 anni fa

Thank you for your feedback! We are happy to hear that you are satisfied with our software and work hard every day to bring even more improvements to our customers :) Regarding your concern about branding the software - we would like to hear more about what your specific needs are. Right now, we offer customization on push-notifications (email/SMS logos and colors), etc.

Silver
Logistic manager (Estonia)
Servizi bancari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Recommend to all firms who have work outside office.

5,0 9 mesi fa

Commenti: Very happy.

Aspetti positivi:

Good product, good real people support, not a robot speak with you. Easy to implement and use …

Aspetti negativi:

Cant say anything bad, the service is working well.

Risposta di GSMtasks

2 mesi fa

Thanks for recommending GSMtasks! We're glad you appreciate our product, real people support, and ease of use. We're pleased to hear the service is working well for you. Thanks for being a happy customer!

John
Logistics Administrator (UK)
Materiali da costruzione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

An inexpensive but feature rich application

5,0 3 mesi fa

Commenti: A really good base product and brilliant customer service!

Aspetti positivi:

Its simplicity in setup, configuraton and usage; but also the ability to customise it to meet our needs at every stage and to import delivery and collection data from our Sage system.

Aspetti negativi:

To be honest, there is nothing a didn't like. The only issue was working out configuring our data export to accurately match the GSM import requirements. This was a challenge to start but as soon as I got my head around the way GSM needs the data, the import worked perfectly and just defaulted matching data fields every time.

Risposta di GSMtasks

2 mesi fa

Thank you for your positive review! We're glad you appreciate our application's simplicity and customization options. We are sorry to hear about the initial challenge with data export to GSM import, but we're pleased you found a solution. For any raising issues, we have a 24/7 support chat, so feel free to always raise any questions that emerge! Your feedback helps us improve, and we're happy our customer service stood out to you. Thanks for choosing us!

Mia
Project Manager (Estonia)
Materiali da costruzione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Best software ever

5,0 10 mesi fa

Commenti: Amazing, I love this software, it has helped me tremendously

Aspetti positivi:

Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me

Aspetti negativi:

I honestly do not know, the product is still under development which means suggestions are easily taken on board and new features come out very often.

Risposta di GSMtasks

2 mesi fa

Thanks for the glowing review! We're thrilled you find GSMtasks easy, affordable, and packed with useful features. Appreciate your understanding as we continue to develop. Glad we've been a tremendous help to you!

Kenny
Owner (Sudafrica)
Gestione delle risorse, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

GSM Tasks

4,0 9 mesi fa

Commenti: easy operation and value for money

Aspetti positivi:

easy to use and support team very responsive to issues or open to suggestions to modify or incorporate suggested features. havent tested the optimization features yet.

Aspetti negativi:

So far it meets our needs and suits our business case

Risposta di GSMtasks

2 mesi fa

Thanks for your review! We're glad you find GSMtasks easy to use with responsive support. It's great to hear it meets your needs and offers value for money. Appreciate you choosing us for price and functionality!

SCOTT
CEO (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Awesome delivery mapping/tracking

4,0 4 anni fa

Commenti: It has made my delivery routes much more efficient. I love that we can attach pictures at the time of delivery completion to provide transparency and protection against customer complaints.

Aspetti positivi:

It's simple and easy to use once you get over the learning curve

Aspetti negativi:

It doesn't integrate with our current POS system without investing lots of $ and getting the POS developer on board to link them, which I have not been able to accomplish.

Risposta di GSMtasks

4 anni fa

Hello, Scott. Thank you very much for your positive feedback! We are happy to hear that you are satisfied with GSMtasks. We try to offer our customers a simple yet very functional solution to make their everyday work easier. We hope we can work together for many years to come! :)

Botond
manager (Ungheria)
Logistica e catena di approvvigionamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Daily use

5,0 anno scorso

Commenti: We are using it daily, all the day, this is our first workplace, where we managing our orders, routes, tours, drivers and items.

Aspetti positivi:

Easy to use. I love the support, if I have a problem they response even on a Saturday evening.

Aspetti negativi:

I have none of it, because if I have something I can contact with the Team and they can solve, update or make a new feature for that.

Risposta di GSMtasks

anno scorso

Thank you very much, we try our best to offer good support and best service !

Shamsuddeen
Owner (Emirati Arabi Uniti)
Logistica e catena di approvvigionamento, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Fleet Management, Drivers Route, Courier Driver Management

5,0 3 anni fa

Commenti: We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient

Aspetti positivi:

It has all the features for drivers, From task to deliver to the door step, creating new task, input of destination, accuracy of optimization, location display, drivers activating tasks, routing, mapping. the best It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.

Aspetti negativi:

As for improvement, need to have whats app icon near the contact, so we have option to contact by number or contact by whats app

Risposta di GSMtasks

3 anni fa

Dear customer! Thank you very much for taking the time to give us positive feedback! We are very happy to hear that you are satisfied with our product and that you have found it helpful in your everyday work. We are constantly working on making the software as user-friendly and convenient as possible and user feedback is just the thing we need to keep up with the good work. We wish you all the best and hope we can work with your company for many years to come!

Natasa
Logistic manager (Ungheria)
Logistica e catena di approvvigionamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

GSM task user

4,0 4 anni fa

Commenti: Flexibily.
Simple

Aspetti positivi:

Optimization Simple. Speed. Import and export funkcion.

Aspetti negativi:

I can't delete a task. Only separately.

Risposta di GSMtasks

4 anni fa

Hello, Natasa. Thank you for your feedback! We are happy to hear that you are satisfied with GSMtasks. Regarding your comment about deleting multiple tasks at a time. Actually, it can be done and it's very easy! Simply hold down Ctrl on your keyboard and click on the tasks you wish to delete. Choose Change state from the drop-down menu and then choose Cancel. This will delete all the selected tasks :) All the best!

Christian
owner (Danimarca)
Prodotti alimentari e bevande, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Okay program

5,0 4 anni fa

Aspetti positivi:

Easy to use for every one, sms notifications and email notification is very nice.

Aspetti negativi:

The price for integations to shopify is high.

Risposta di GSMtasks

4 anni fa

Hello, Christian. Thank you very much for your kind words and feedback! We are happy to hear that you are enjoying GSMtasks and find it helpful. Integrations with different platforms need quite a lot of work from our end as well, hence the price can be a bit higher. We are happy to hear that you are satisfied with our work and hope to work with you for many years to come :)

Marcin
Transport of fine art (Polonia)
Trasporti/Trasporto merci/Ferrovie, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

We use GSM Task since over 2 years and we are not able to work without it now :)

5,0 4 anni fa

Commenti: All perfect

Aspetti positivi:

The software is great, maybe I will change some features but anyway all good.

Aspetti negativi:

That it is based on google maps, and I am able to check how many km my driver has to the point where he goes etc.

Risposta di GSMtasks

4 anni fa

Thank you for your feedback, Marcin! We are happy to hear that you are happy with our service and hope we can work with your company for many years to come! If you need any help in changing the features to suit your needs better, just let us know! We appreciate your support!

Tawanda
Manager (Sudafrica)
Organizzazione eventi, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best route planning software by far

5,0 4 anni fa

Commenti: Easy to use and very good support

Aspetti positivi:

Ease of Use Allows multi point routes Allows drop offs and pick ups to be correctly linked Proof of delivery is very detailed and flexible Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

Aspetti negativi:

It was bit difficult to find the software.

Risposta di GSMtasks

4 anni fa

Thank you for your feedback, Tawanda! We appreciate your kind words. The fact that our software is very affordable compared to most of our competitors is sometimes the factor that makes users think if we offer good quality service, but as you can see it is not the case. Our mission is to make everyday work easier for both big and small companies. With the functionality and customization possibilities we offer, that is possible. We hope that we can work with you for many years to come!

Karsten
Owner (Germania)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

great software

5,0 4 anni fa

Commenti: great stuff

Aspetti positivi:

easy to use, very good value for the price

Aspetti negativi:

nothing, all fine, I have no complains about the software

Risposta di GSMtasks

4 anni fa

Hello, Karsten. Thank you for the feedback and for your kind words! We are very happy to hear that you are fully satisfied with our product and try to keep up with the good work :) We at GSMtasks hope that we can continue working with you for many years to come!

Carmen
Client Account Manager (Sudafrica)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Brilliant Support

5,0 4 mesi fa

Aspetti positivi:

GSM heard our 'wish-list needs' and put it into action, completely exceeding our expectation. Smaller tweaks can make such a difference to the end user. Thank you for hearing our needs.

Aspetti negativi:

I very fortunately have nothing to say. We are very happy with GSM as a work tool.

Risposta di GSMtasks

2 mesi fa

Thank you for your glowing review of GSMtasks! We're thrilled to hear that we exceeded your expectations by implementing your 'wish-list needs'. It's rewarding to know that even small tweaks can make a big difference for you and your end users. We're delighted that you're happy with GSMtasks as a work tool, and we're honored to have met your needs so effectively. Thanks for recognizing our efforts, and we look forward to continuing to support you!

Shayer
CEO (Svezia)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Fast setup, Easy to use, Cheap

4,0 4 anni fa

Commenti: I would recommend this software to small businesses that do not need to customize that much.

Aspetti positivi:

Once its all set up, this software is easy to use. We have employees that needed minimal onboarding to start using the system

Aspetti negativi:

features are limited. Advanced customization is not as clear or easy to implement.

Risposta di GSMtasks

4 anni fa

Thank you for your review and support, Shayer! It has been a pleasure working with your company. We are taking into consideration all the feedback from our users and try to offer more functions as we develop. Your feedback is important to us!

Muhammad
Muhammad
Network Engineer (Pakistan)
Utente LinkedIn Verificato
Telecomunicazioni, 10.000+ dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Route Optimizations App

4,0 3 anni fa

Aspetti positivi:

It is a simple and real-time task management app that is like most. Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.

Aspetti negativi:

its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations. the second problem is it's a bit slow.

Risposta di GSMtasks

3 anni fa

Thank you for your review, Muhammad. We really appreciate you taking the time to give us some positive feedback and also point out where we can improve. We will take your feedback into consideration and give our best to always provide you with the best service.

Frans
Client Liaison (Sudafrica)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Making Business Life Easier

4,0 2 anni fa

Commenti: It is easy to get your work together when you have to send the workers out to work.

Aspetti positivi:

I can easily see what I need to look for and where to ask the questions. I got help from the team quickly when I asked questions

Aspetti negativi:

IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.

Risposta di GSMtasks

2 anni fa

Hi, Frans! We are really happy to see that you have chosen GSMtasks as your partner and hope the software will help you achieve your business goals quickly. Hope our partnership will last for a long time!

Horia
Estonia
Gestione delle risorse, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Easy to use!

5,0 8 anni fa

Commenti: Whereas everyone else insisted on having 10000 features that didn't work, GSM tasks made sure to include only useful features, ensuring that everything runs smooth. We've been a paying customer for almost 3 months now and everything's been great so far. Their customer service is also spotless. Thanks!

Risposta di GSMtasks

8 anni fa

Thank you very much for good review !

Wayne
Owner (Spagna)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Business growth using GSMtasks

5,0 2 anni fa

Commenti: Improves stakeholders, scheduling, and tracking in real-time

Aspetti positivi:

We have been looking for ways to expand our service to serve even more consumers using a best practice dispatch, delivery and scheduling program. GSMtasks was the best platform for our systems, resulting in us expanding our reach and tracking orders in real-time to improve the way we connect with customers and the receipt of their deliveries.

Aspetti negativi:

At this stage, we have had no problems with the platform.

Risposta di GSMtasks

2 mesi fa

Thanks for sharing your experience! We're thrilled GSMtasks has helped you expand your service and improve customer connections through real-time tracking. It's great to hear we've met your needs effectively and cost-effectively over the years. Appreciate you choosing us!