--- description: Scopri le funzionalità di ServiceTitan, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software HVAC](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.it/software/150053/servicetitan Pagina: 1/14\ Avanti: [Pagina successiva](https://www.capterra.it/software/150053/servicetitan?page=2) > Scelto da oltre 100.000 appaltatori, ServiceTitan è il software più utilizzato dalle aziende di servizi e sostituzioni residenziali. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 325 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ServiceTitan? Aziende che operano nel settore di HVAC, impianti idraulici ed elettrici, porte da garage e spazzacamini residenziali, che desiderano aumentare le entrate, ottimizzare l'attività, potenziare il team e soddisfare i clienti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 325 Recensioni | | Facilità d'uso | 4.1/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ServiceTitan - **Area geografica**: Glendale, USA - **Anno di fondazione**: 2012 ## Contesto commerciale - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Stati Uniti ## Funzionalità - Acquisizione di foto - App per dispositivi mobili - Appuntamenti ricorrenti - Archiviazione di documenti - Budget Tracking - CRM - Calcolo dei costi - Computo dei materiali - Controllo degli orari di lavoro - Cronologia clienti - Cronologia dei servizi - Database contatti - Database dei costi - Fatturazione dei progetti - Firma elettronica - For Carpet Cleaners - GPS - Gestione degli ordini di lavoro - Gestione dei calendari - Gestione dei progetti - Gestione dei tecnici - Gestione del rischio - Gestione dell'inventario - Gestione della clientela - Gestione della conformità - Gestione della disponibilità - Gestione della pipeline di vendita - Gestione delle attività - Gestione delle fatture - Gestione delle ispezioni - Gestione di documenti - Gestione di incidenti - Manutenzione preventiva - Messaggistica via SMS - Monitoraggio clienti - Monitoraggio del lavoro - Monitoraggio ore online - Pagamento elettronico - Per installatori di impianti elettrici commerciali e/o industriali - Pianificazione della manutenzione - Pianificazione in tempo reale - Prenotazioni online - Preventivi/Stime - Programmazione - Real-Time Updates - Relazioni sui progressi - Rendicontazione e analisi statistiche - Rilevamento della posizione - Sistema di calendari e promemoria - Third-Party Integrations ... e altre 34 funzionalità ## Integrazioni (15 in totale) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software HVAC](https://www.capterra.it/directory/30107/hvac/software) ## Categorie correlate - [Software HVAC](https://www.capterra.it/directory/30107/hvac/software) - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) - [Software per la gestione dell'agenda](https://www.capterra.it/directory/30087/scheduling/software) - [Software per idraulici](https://www.capterra.it/directory/30673/plumbing/software) - [Software per elettricisti](https://www.capterra.it/directory/31006/electrical-contractor/software) ## Alternative 1. [FieldPulse](https://www.capterra.it/software/153475/fieldpulse) — 4.6/5 (425 reviews) 2. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1435 reviews) 3. [Service Fusion](https://www.capterra.it/software/135788/service-fusion) — 4.3/5 (308 reviews) 4. [Housecall Pro](https://www.capterra.it/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 5. [ServiceBox](https://www.capterra.it/software/136363/servicebox) — 4.3/5 (168 reviews) ## Recensioni ### "The all in 1 Software for the trades" — 5.0/5 > **Madison** | *27 ottobre 2023* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning. > > **Inconvenienti**: ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature\! > > Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software\! ----- ### "Great Service\!" — 5.0/5 > **Mark** | *2 marzo 2026* | Industria edilizia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Our CSM Kima has been outstanding. Her knowledge of the system is excellent and she has assisted me numerous times\! > > **Inconvenienti**: The focus seems heavily skewed towards Pro products. Would like a little more attention to core product. Automated CC fees would be great. > > Very Good in general. A powerful product when properly applied. Takes some commitment but the return is well worth it. ----- ### "Pick another software" — 1.0/5 > **Connie** | *5 febbraio 2026* | Servizi ai consumatori | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. > > **Inconvenienti**: Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter\! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used\! > > I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. ----- ### "Amazing Software and People\!" — 5.0/5 > **Dominic** | *3 marzo 2026* | Industria edilizia | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I’ve been extremely impressed with how ServiceTitan workflows integrate with their tag system. When used intentionally, the tags become more than just labels—they become drivers of clarity and accountability across the entire operation. We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive. The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce things slipping through the cracks. For a company focused on structure and performance, the tagging and workflow capabilities have been a powerful combination. > > **Inconvenienti**: I’m not a fan of the escalated growth plan that requires a minimum number of managed technicians for billing. From my perspective, growth should be driven by operational readiness and real demand—not by hitting a headcount threshold to justify software costs. Tying pricing to a minimum tech count can feel restrictive, especially for companies that are scaling intentionally or optimizing efficiency before adding people. I believe billing structures should support disciplined growth, not pressure it. Flexibility in pricing would better align with how service businesses actually expand—strategically and based on performance, not arbitrary minimums. > > Overall, my experience with ServiceTitan has been excellent. The platform brings structure, visibility, and control to day-to-day operations in a way that truly supports growth. From dispatch to reporting, it creates clarity for the team and accountability at every level. The system is robust, the tools are powerful, and when implemented with intention, it becomes a strong operational backbone for a service company. While no platform is perfect, the overall experience has been positive and impactful for our business. ----- ### "Service Titan Customer Success with \[sensitive content hidden\] and Service Titan" — 5.0/5 > **Joe** | *2 marzo 2026* | Industria edilizia | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: \[sensitive content hidden\] has always been very responsive to questions and concerns that my arise. \[sensitive content hidden\] is very approachable, intelligent and quick to assess the situation. I wish I would have had a \[sensitive content hidden\] when I was at Acree Air Conditioning, LLC. > > **Inconvenienti**: I find I have better results with questions in using Service Titan, by googling AI then I do the help topics within Service Titan. > > I think Service Titan can be difficult at times to work with. I do understand there are stop gaps created in Service Titan to not allow actions that mess with the integrity of the data ----- Pagina: 1/14\ Avanti: [Pagina successiva](https://www.capterra.it/software/150053/servicetitan?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/150053/servicetitan) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati