Recensioni su Cornerstone LMS

CSOD does more than your current system, and does it better than anyone else.

Commenti: Extremely positive. it has completely changed what this organization can accomplish in regards to HCperformance and Management.

Aspetti positivi:

Breadth of Capabilities and a clean and robust user interface.

Aspetti negativi:

Could be difficult to admin for new users to an LMS

One of the best learning tools for companies!

Commenti: Overall I am very happy with the tool chosen and would recommend it to others. I think the continuous improvements make it a platform with a lot of potential that we will be with for a long time to come.

Aspetti positivi:

continuous innovations and adaptations to the needs of companies and employees. As a training platform it is very solid and complete.

Aspetti negativi:

Some changes cannot be made, but adapting can be achieved.

A good product that needs some attention to make it great

Commenti: Support can be a bit hit and miss. Turnover of account managers has been high the past few years, so we feel like we have been having a lot of repeat conversations.

Aspetti positivi:

The functionality is comprehensive, with a lot of features you can customize including custom pages which are great for improving the user experience.

Aspetti negativi:

It is a very slow system - each time you update a field, the whole page refreshes. There are still a lot of functionalities that one would think would be a given with an LMS that despite feedback, they choose to focus on their bigger scale feature releases.

Cornerstone is an alright product, but it's expensive

Commenti: Cornerstone has been an alright experience, but it doesn't meet the needs of our users always and is sometimes difficult for them to navigate.

Aspetti positivi:

Cornerstone can be customized, which is really nice.

Aspetti negativi:

Cornerstone is very expensive compared to similar platforms. It also isn't that much better.

A learning experience

Aspetti positivi:

Range of functionality and ease of implementation. Does more than most LMSs out there. Initial setup and integration was outsourced and great whilst support lasted.

Aspetti negativi:

Expensive and some features hidden behind paywall. Customer support varied dependant on who your CSM was.

Great Product Overall

Commenti: Prior to Cornerstone, we didn't have a single place where people could interact and see all of their training. We have leveraged certifications so that expiration dates are easy to find as well as utilizing playlists to help people get topical resources easily.

Aspetti positivi:

The UI is great for an end user and allows for the flexibility needed in terms of Welcome and Custom Pages to get the information across. The Learner Home makes it easy for end users to find content they are interested in in a format they are used to. As an Admin it provides lots of features to automate the experience and leverage the data in the system.

Aspetti negativi:

Support can sometimes be less than helpful. There are also times when the road map changes are not publicized enough so you may be hoping for a project on the roadmap that then doesn't appear.

Industry Leader in LMS Software - Top Shelf Product with Excellent Customer Service

Commenti: My overall experience with Cornerstone OnDemand has been excellent. I appreciate the training team, support team, client success, and the product team who go above and beyond to respond quickly to client needs. I have undergone several certifications through Cornerstone - the process of training for certifications and working with certification specialists has been an incredible opportunity to upskill my proficiency with the product and apply that knowledge toward optimizing the user experience at my org. I strongly recommend this LMS product to any org seeking to adopt the best LMS on the market.

Aspetti positivi:

Among the LMS products that I have worked with, Cornerstone OnDemand provides the most customizable solution for unique business needs. Cornerstone provides an abundance of training for clients, including hundreds of on demand videos, online courses, online help articles, and virtual instructor led training classes for administrators to upskill their familiarity with the features. Each client is unique, and we have a tremendous ability to tailor the learning experience for end users. At my organization, which is a retail company with 80% un-desked workers, employees love the possibilities for learning in the flow of work, such as with Express Class, and the easy to use AI-supported carousels on Learner Home. Edge Import provides an easy experience for loading historical data and courses into the system in batch. We are able to support 100k+ employees with a core admin team of 4 with smart security configurations and the ability to use custom pages to embed self-service tools for end users and instructors directly within the portal.

Aspetti negativi:

Cornerstone is constantly growing and adapting its product during quarterly releases and they are very inclusive with customer suggestions for future enhancements. There is a lot of thought that goes into release planning and UAT through a stage environment and release ready webinars. Often these enhancements are the direct result of client suggestions that have been upvoted by other clients. It is a huge product with a top talent product management team, and I am always impressed with how the product is updated to adapt to new technologies and industry trends, as well as business needs. I would love to see even more emphasis in the future on release updates to include even more customer suggestions, even though the releases are already very robust.

CSOD - Access your learning anywhere/anytime!

Commenti: Overall, we are very pleased with our selection and have no plans of leaving this application any time soon. We just resigned for another 5 years, so that speaks volumes to our confidence level with this product.

Aspetti positivi:

We have found that our users required no training to be able to use the Cornerstone software successfully. Given that we have 10,000 employees, this was a key deciding factor when we signed on.

Aspetti negativi:

There’s always going to be small issues that may be frustrating. The one thing that we found is that their customer service/support central is more than adequately prepared to handle anything that comes up.

The Mercedes among LMS systems

Commenti: We were able to deliver a huge online-learning-catalogue from scratch with a modern interface and a mobile option.
Now we are able to bring together the different learning-activities from the different departments

Aspetti positivi:

For the user: Modern and intuitve For admins: Lot´s of configuration items and options The huge community (in their own Cornerstone-Instance!) and the very good product-documentation, including training-materials, etc.

Aspetti negativi:

Oldschool-Interface in the backend Sometimes too complex

An experience driven Learning Management System

Commenti: It has been pretty great so far, based on my knowledge on the competitors like Moodle and Kallidus Learn. I recommend booking a demo with them to take a look at their offerings.

Aspetti positivi:

This is a super tool to ensure training compliance and drive employee and company growth by unifying learning, content and analytics in a single platform. The platform is very customisable, the reporting is in real time and the UI is very intuitive. Employees find it easy to understand and navigate. It helps that Cornerstone can be easily connected to Slack, Teams and Udemy as well.

Aspetti negativi:

It is an expensive solution that needs investment and planning. It is not a a plug and play solution. Support also takes time to provide solutions when there are issues. Documentation could be made easier to understand as well.

A powerful LMS with lots of integration points, catalogue customisation but room to improve

Commenti: We are providing training to thousands of external users. We have a second implementation for internal users. The platform is far easier to handle/use outside of an eXe environment - if they could assist with end to end tracking of browsing > purchase, it would level the playing field.

Aspetti positivi:

The catalogue is very customisable, there are countless fields that can be changed to cater for nearly all use case scenarios. e-Learning tracking generally works as expected. WebEx/VILT integration is good. A fairly high degree of customisation is available for web pages/custom pages etc.

Aspetti negativi:

We've been bounced between several GPS reps in recent years, some of whom have been more committed to our cause than others. When we have downtime, particularly in an eXe environment, it feels like our concerns just drop into a queue even if users are unable to register/make payment. Some areas of the platform are in desperate need of improvement (e.g. Certifications). When you raise these, you are encouraged to file a thread in the Success Centre, but you end up just replying to yourself or other frustrated users.

Great Product

Commenti: I've used several other learning management systems and cornerstone is by far the best i've used for meeting standard business requirements.

Aspetti positivi:

Great implementation experience, the customer success center is top notch, and the ease of use is there for the end-user

Aspetti negativi:

If you have casual administrators who aren't in the system often, it can be cumbersome to navigate the back end - this is why the cornerstone success center is such a blessing

Cornerstone Recruitment Module

Commenti: Overall the experience has been good and we are happy with the recruitment solution we have in place. It is helping us to report on sources and cost which is brilliant for making data driven decisions rather than trying to guess what sources are working and what are not as often is the case when using other ATS systems without this functionality.

Aspetti positivi:

The software is user friendly and pretty adaptable to fit our business needs. Most of the screens are modern in design (some need updating) and the workflows are able to be flexed so that the process is not clunky and hard to navigate. It works well for our internal recruitment team and for the most part our candidates, although some improvement could be made to restricting views to some of our managers as they for our process we dont need them to see some of the status's or have the ability to change them. Overall it is one of the better recruitment systems out there for flexibility and functionality. The fact that we are able to track candidates source is crucial to our business and supports our budgeting strategy really well.

Aspetti negativi:

The helpdesk support could be better and more efficient in responding. Having the ability to share screens in real time to highlight issues or discuss improvements that could be made would be better.

Cornerstone is Great

Aspetti positivi:

We use Cornerstone for all of our learning and development as well as performance initiatives. We have many employees out in the field so the mobility of the platform is so important us. Help us keep up top to date on compliance training as well as employee engagement. We love it and would highly recommend it.

Aspetti negativi:

We are able to have all of our training and development and performance processes on one platform, which has been great! There is no more need to switch in between platforms to compare data, it's all in one place. Reporting is so easy with Cornerstone because we have all of our data in one place to anyalyze.

CSOD - Great Enterprise LMS

Commenti: - user friendly/stable LMS that hits all the major offerings of comparable LMS's on the market
- committed to improving the product and the customer experience
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Aspetti positivi:

- easy to use/intuitive end user experience - highly customizable - stable/quick response when issues arise - quarterly upgrades offer frequent improvement - robust help functionality (knowledge articles, training, etc)

Aspetti negativi:

- administration can be complex (by-product of high customization) - functionality can be hidden/unavailable to even the overall system admin until vendor enables, making it easy to miss helpful updates - mix of old/new functionality can be confusing: as updates are rolled out piece by piece it can feel a bit disjointed

A quality LMS and performance management product

Commenti: I've been an administrator for Cornerstone (CSOD) for about 2 years now. We use the Learning and Connect modules and we have added Observation Checklists from the Performance module. I've previously managed 5 other LMSs in both corporate and education settings. I can honestly say that CSOD is one of my favorites, however, it's not without frustrations at times. Pros:
-There's been little to no unscheduled downtime.
-They have a quarterly release schedule, which is packed with useful features and updates and then bug fixes/maintenance windows EOW.
-The LMS module works well with most SCORM compliant courses. An issue I struggled with while managing another competitor. We mainly use Articulate Storyline 1 & 2, but it also works well with tutorials that we've purchased from third parties.
-Reporting is powerful and available real-time.
-The enrollment tools allow for a single enrollment or dynamic/scheduled enrollments.
-I really like the customization offered in the portal. Welcome and custom pages have just enough flexibility to allow for creativity, yet are still easy to use. There are also settings for the menu and branding, which allow you to create a unique experience for you audience.
-The system has played well with our nightly user feed from SAP.
-I manage several user roles that allow me to effective manage the rights of various users throughout the system.
-CSOD has revamping several areas of the system to give them a more modern look and feel.
-Additionally, they have a mobile app that just recently received an update that updated its UI.
-Their user conference is one of the best I've ever attended. Cons:
-Their Global Product Support is sub-par and has been ever since I started managing the system, despite what they call "growing pains" within their structure that they are supposed to be addressing. Not a very good excuse and it is tiring working with them at times.
-Although their mobile app is decent, they seem to introduce a new bug with every release and they only update the app quarterly, so my users have to live with the bug for 3 months before it is patched.
-Their integration with WebEx for vILT just broke last year and it took them 8-10 months to patch it.
-There overall message is that they are a tech company that is fun and nimble like Google or Facebook, however, with their fast growth, they feel like they are moving the direction of SAP and Oracle.

CSOD Review

Commenti: We have been working with CSOD for almost two years. Of all the modules CSOD has to offer, the LMS is probably the best. CSOD offers some great resources to get your questions answered however, their Global Product Support for more technical questions/issues is terrible. They have made an effort to improve that team recently however, it has a long way to go. I mentioned it above in the cons section - if you plan on using multiple modules be aware that each module seems to have been developed in a silo effort & there is no consistency throughout.

Aspetti positivi:

1. Quarterly releases with a transparent road map 2. Offers a Client Portal to connect, ask questions & make suggestions, which actually gets used & is useful 3. Scheduled down times are limited 4. Recent updates have added a more modern UI/UX

Aspetti negativi:

1. Global Product Support 2. Global Product Support 3. Global Product Support 4. If you plan on using CSOD's other modules (e.g. Performance, ATS, etc) keep in mind that there is no consistency & the UI/UX will be different depending on where the user is in the system. Although you cannot consider this a con of their LMS.

Easy to use for the Learner and Administrator

Commenti: The best part of the product is reporting functionality. I love the custom reporting function that allows me to gather and analyze specific data. It is easy to organize my reports and run them time and again. I also love that it has the ability to send my reports directly to my e-mail. The reporting has been especially helpful for when auditors request training records and managers need full reports of their direct reports' training. In addition to the reporting functionality, Cornerstone as a vendor has been great! I have an amazing team that I can rely on to provide me with the answers and solutions to my issues and initiatives. When evaluating a Learning Management System, I think that the support you receive after implementation is just as important as the product itself. Of course, you wish to receive a product that meets all of your business needs, but it's important to also look for a company that provides ongoing support. Cornerstone provides that to their clients. As an administrator, I found the system to be very easy to learn and use. It's logical and provides a clean look. Users require very little training on how to use the system. It's intuitive for them and for someone like me, saves time from needing to train users. Thus far, I have been able to implement all business initiatives through the Cornerstone system. There have even been a few requests that I have been able to accommodate using a work-around that Cornerstone helped me create. The system is well designed. I have never logged onto the system and have it be unavailable (unless during scheduled maintenance). You can trust this product and its team to fix system issues quickly and efficiently. Cornerstone consistently provides support to its clients. In the beginning stages, the sales person helps you to purchase the right product for your business needs. You are then paired with an implementation specialist who makes the process easy! After implementation, you are assigned a client success manager. My CSM always makes time for me and returns my e-mails/phone calls. In addition, I can always reach out to global product support and take part in webinars with other clients and CSMs to get answers to my questions.

Cornerstone Learning Management System

Commenti: Cornerstone is a highly customizable solution. Although there is much training needed from an admin perspective to optimize its functionality, the user experience is a positive one.

Aspetti positivi:

Cornerstone offers a large base of resources to use and learn the system. Not only is it user friendly for employees, but also allows for ease of tracking training from an admin perspective. Although security can be complicated, the system offers many choices in how companies would like to set up user access. The ability to customize the system to meet organizational needs is great. Continuous updates to the system in order to make improvements and add enhancements is definitely a plus.

Aspetti negativi:

Some older features can use a facelift. When questions are submitted, the response time is slow. Instead of removing features in order to add new ones, would be beneficial to leave those that work well while adding additional features instead of removing those that clients appreciate in order to make room for new features. Improvements to the mobile app are needed in order for it to be a full experience for users as it is on the web.

CSOD Client Services Structure Is Great!

Commenti: Cornerstone OnDemand's Learning Cloud is a robust LMS that provides all of the necessary functions to properly administer an organizations training operations. Our training department manages hundreds of simultaneous training sessions every week, from self-paced elearning and webinars to ILT sessions and third party vendor training, CSOD has helped us keep accurate training records and produce valuable reporting data integral to our business strategy. There are many helpful functions within the Learning Cloud, but one in particular that has been a time-saver is the Test Engine. The Test Engine within CSOD has helped us reduce the cost of administering and maintaining tests. We constantly test our employees for job proficiency. After much thought and planning, although we had the option of building tests using authoring software like Adobe Captivate or Articulate Quizmaker and then uploading them to the Learning Cloud, we instead decided to use the Test Engine. The Test Engine allows us to build a database of test questions and categorize them. This makes organizing, updating and create new tests simple and faster than using authoring software. In addition to the useful functionality within the Learning Cloud, CSOD's client support team has been outstanding. I can't rave enough of how valuable it is for any company it is to have a DIRECT relationship with their LMS vendor. CSOD provides us with a dedicated client support representative and a whole team of troubleshooting partners that are available to answer questions or resolve issues. CSOD's client support is amazing. In addition to having actual people you can talk to over the phone, CSOD hosts several live webinars that touch upon different functionality within the software. There are even office hours where a CSOD specialist is available for discussions about LMS administration or strategy. With so many useful features and an absolutely fantastic client support structure, CSOD should definitely be in the conversation when discussing the top five enterprise level LMS applications in the market today.

Excellent and versatile LMS

Commenti: It is difficult to learn simply because it is so versatile and there is so much to do. Having Stage and Pilot portals is very helpful for practice and learning the system!

Aspetti positivi:

Cornerstone LMS (and other features) is extremely versatile and can handle everything that we throw at it. We operate with a co-op sort of set up with many different business units in the same LMS, and it works beautifully.

Aspetti negativi:

Some aspects are a bit "steppy" to create, such as building performance tasks. It would be extremely handy to be able to create a review process all in-line, instead of having to build each subsequent piece separately before putting the whole task together.

Cornerstone LMS

Aspetti positivi:

Learning Assignment, Skills, machine learner, admin roles, manager's reporting, content rating, search engine, publishing easy

Aspetti negativi:

Points and badges is very basic. Leaderboard has points for all content so not easy to use for specific divisions. Dashboard (would be helpful to put constraint on data shared on Dashboard, i.e. manager to see their direct reports but when in a reporting role that is global, not possible to share a Dashboard for direct report . Cornerstone should work more on gamification, reinforcement knowledge questions integrated in their content or custom content.

Cornerstone as a Learning Management Tool

Commenti: Overall, the LMS is great. We have seen increased user engagement with the content and completion of training items. In addition, the Playlists are a big hit and I love how we can customize the Learner Home Banners and Welcome Page.

Aspetti positivi:

Working to integrate Cornerstone with our business had some challenges with setting up the system with our vendors, both current and previous. While we still have trouble with our integration from ADP to Cornerstone, our transition to the system has been pretty smooth. The system offers SSO Access which cuts down on the need to reset passwords and has a very sleek and intuitive design. I think that is the best part of the software - end users find the tool easy to access.

Aspetti negativi:

As a Learning Administrator, I am responsible for updating content and learning assignments throughout the organization. Versioning content and their associated assignments in Cornerstone is very confusing, and I often make mistakes that cannot be reversed. I think that is what is challenging about Cornerstone - once you submit a change, it is difficult to undo without a back-end service.

Talent Management with Ease

Commenti: I think Cornerstone LMS has a lot of potential that can apply to many organizations. With the continuous improvements in the quarterly releases, the system is often being improved and issues being addressed.

Aspetti positivi:

The learner interface is very easy to use and very modern. Learners can find training rather than always relying on training being pushed to them

Aspetti negativi:

There are some features that are a bit outdated and can cause the administration to be a little more involved than it needs to be.

Great LMS for Larger Businesses with Extensive Training Needs

Aspetti positivi:

The ability to create groups and assign training to those groups systematically.

Aspetti negativi:

This may just be the way our company has set it up, but for me, reporting is not always intuitive. When you assign training as part of a bundle such as "New hire", "Annual recertification", ect. the individual class inside the bundle doesn't pull in report by that course name. You must select every bundle in which the course is assigned to get an accurate report of completions.