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Informazioni su Cloudways

Offre una piattaforma di hosting gestita per implementare applicazioni popolari basate su PHP sull'hosting delle infrastrutture in pochi clic.

Ulteriori informazioni su Cloudways

Aspetti positivi:

Great and reliable hosting. Yes, they charge a bit extra on top of the service providers but it's well worth it.

Aspetti negativi:

Not being able to talk with a live person regarding questions, problems, etc.

Valutazioni di Cloudways

Punteggio medio

Facilità d'uso
4,2
Servizio clienti
3,9
Caratteristiche
4,3
Rapporto qualità-prezzo
4,2

Lo consiglieresti?

7,7/ 10

Cloudways ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 88 recensioni degli utenti di Capterra.

Hai già usato Cloudways?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (88)

Senne
Senne
Founder & Mover (Belgio)
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best hosting provider EVER!

5,0 3 anni fa

Commenti: Everything related to managing my websites I can now do with Cloudways. They even offer additional services such as 25GB mailboxes. Although more expensive than cPanel-based hosts, this is also way superior... They have other services as well that are super useful and professional. Just way better than anything out there. I tried them.

Aspetti positivi:

- Easy to use - Much better interface than cPanel (their own system) - Choice between various reputable service providers - Incredible support - Super fast, responsive, truly helpful (most of the time) - Easy to create and manage multiple servers as well as create staging sites across servers - Competitive pricing - Trustworthy service, I never had any downtime. This EASES my mind and releaves stress, knowing that I can trust them with all my client websites.

Aspetti negativi:

Nothing. Seriously. I love everything about Cloudways. Are there ways they could improve? Sure.. I guess. But I can't think of anything right now!

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A Simple, Fast, and Flexible Cloud Hosting Solution

4,0 4 mesi fa

Commenti: solves the problem of complex cloud hosting by making it easy to manage servers with a simple dashboard.

Aspetti positivi:

What I like most about cloudways is its flexibility and ease of use.

Aspetti negativi:

it doesn’t offer domain registration or built-in email hosting

Josh
Owner (Canada)
Reti informatiche, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

DONT BUY CLOUDWAYS

1,0 2 mesi fa Nuova

Commenti: If this platform allowed my I'd write some strongly worded reviews. Lets just say their support is gone.

Aspetti positivi:

The infrastructure is good but the service sucks

Aspetti negativi:

Honestly these guys use to be great however the service is horrendous, outsource, they don't listen and make costly mistakes that bring your website down.

Miguel
Founder (Portogallo)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Easy to Use, Powerful To Host (Especially Wordpress)

5,0 2 mesi fa Nuova

Commenti: It has been great to use Cloudways over the years. I enjoyed it!

Aspetti positivi:

Easy to use, helpful support that answers quickly and helpfully!

Aspetti negativi:

Somewhat pricey, but they make up for it with the features. Also, not an easy way to deploy Ruby on Rails apps and others.

Jacob
Owner (Portogallo)
Servizi di informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

AVOID Cloudways

1,0 5 mesi fa

Commenti: Wish I could share screenshots here - my experience went from being a #1 fan of Cloudways to sharing all over how terrible they are. I run an agency that has relied on their services for years and they have steadily gotten worse month by month. I have screenshots & documentation from as far back as April reporting server issues. Suddenly performance took a nose dive and support keeps applying "optimizations" to the server which actually make it worse. Each screenshot shows one agent make a fix, followed by another that reverses the change saying it was incorrect, followed by the next redoing the change. This cycle has continued for months now and they refuse to do any real investigation.

Aspetti positivi:

It was once a great service - the platform itself is easy to use.

Aspetti negativi:

The support and back-end performance. Websites perform terribly, their support system has 0 idea what they are dong when configuring them and often breaks things. They offer no assistance to fix it and leave your server performing terribly.

Andy
CEO (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The worst nightmare of a hosting company

1,0 11 mesi fa

Commenti: My experience with Cloudways was a nightmare. I dealt with 10s of hosting companies and none of them were so careless towards their customers.

Aspetti positivi:

I liked mostly what is not cloudways' pro but rather digitalocean's. The server performance is good.

Aspetti negativi:

They have the worst customer care in the industry. They automatically remove server AND public IP only after 48 hours without any prior notifications or anything. They are terrible at communicating such a drastic measure they are taking absolutely disregarding how it'll affect the customer. the IP lease cost only $3.60 month. Even keeping this IP for a month for the services you paid them would only cost $3.60... But they decide to release your IP only after 48... They are that cheap!!

Stephane
MD (UK)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Don't use them they don't care!

1,0 anno scorso

Aspetti positivi:

After 2 years of hard work and hundreds of hours spent building my website they deleted it for an unpaid bill of $13!! I tried adding my new card details onto their system but it would not accept it. I then paid the outstanding amount of $13 but it was still deleted and they did not even back my website up so all is lost! I am furious with them and currently seeking legal advice. Do not use them!!!

David
COO (Australia)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

CLOUDWAYS ARE THIEVES

1,0 11 mesi fa

Aspetti positivi:

I guess if I owned Cloudways I would like how overpriced they are, because I could just steal customers money and get super rich.

Aspetti negativi:

Following their buyout by DigitalOcean I recieved my first and only phone call from Cloudways, asking if I would like a discount on the next 3 months of hosting. They explained that my site would be migrated from Vultr to DigitalOcean for free, seamlessly and without any issue. The migration was a joke, many of my regular customers got double charged as both servers were running concurrently, issues that took me hours to personally fix! This also hurt my reputation with customers, many refunds had to be given obviously! Then came the real kick. Cloudways DOUBLE CHARGED ME for both servers (the agreement was that I would get 14 days to close my old server without charge, which I did in 7 days). They took money from my account with authorisation. When I asked for a refund they flat out refused and only replied with this "Due to the nature of locked revenue, refunds are not possible". I have contacted them at least 10+ times via email / online chat to try and get this fixed but noone cares. They have said they would call me, they do not. Everything is misdirection and lies. Noone even responsed to my first email for 16 days!...and the service chat people say they are unable to help with billing matters - so I got the full runaround and deflection. Due to the problems with Cloudways I have moved my hosting to another provider where I have a much faster server (and the website is at least 2x faster), and the cost is HALF of what I was paying at Cloudways. If you're considering Cloudways, DON'T DO IT. Look at xCloud (xcloud.host), half the price, double the speed. Cloudways still owe me money but they refuse to refund. I'm now opening a transaction dispute with my bank as it is clearly theft and against the agreement. They are sticking with this "Upon authorizing your credit card on Cloudways, you acknowledge and agree to the terms and conditions for automatic debiting."..... But taking more than agreed from my account is illegal and they need to provide refunds!

TATIANA
CEO (USA)
Intrattenimento, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

I was assigned a blacklisted IP

1,0 6 mesi fa

Commenti: I was initially impressed with Cloudways' platform, but my experience took a drastic turn when I was assigned a blacklisted IP. This resulted in severe email deliverability issues, significantly impacting my business operations. Despite multiple attempts to resolve the problem with their support team, I was unable to find a satisfactory solution. The lack of proactive measures to prevent such issues is a major concern. I would caution potential users to be aware of this potential risk before choosing Cloudways.

Aspetti positivi:

I was initially impressed with Cloudways' platform, but my experience took a drastic turn when I was assigned a blacklisted IP. This resulted in severe email deliverability issues, significantly impacting my business operations.

Aspetti negativi:

Despite multiple attempts to resolve the problem with their support team, I was unable to find a satisfactory solution. The lack of proactive measures to prevent such issues is a major concern. I would caution potential users to be aware of this potential risk before choosing Cloudways.

Risposta di Cloudways

6 mesi fa

Hello Tatiana, we understand your frustration with the issue and appreciate your feedback. We're investigating your case with the details you shared elsewhere and aim to resolve it asap. Our Customer Success Manager will contact you to gather more insights on your issue. We appreciate your feedback and patience.

Felipe
CMO (Brasile)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Unjustified Charges for AutoScale Plan - Request for Refund (Invoice #4112485)

1,0 anno scorso

Aspetti positivi:

It was easy to migrate and setup the hosting

Aspetti negativi:

I am writing to express my deep dissatisfaction and concern regarding the charges incurred on my account for the AutoScale plan, despite not utilizing any resources during the specified billing period. My account is associated with the invoice number #4112485, and upon reviewing my billing statement, I was dismayed to discover that I have been consistently billed for the AutoScale plan, even though my website has not been utilizing any resources that warrant such charges. It is disconcerting that the process for unsubscribing or modifying the subscription plan is not clear, and this lack of transparency has resulted in unwarranted financial implications for me. As a customer, I expect to have a clear and straightforward method for managing my subscription and ensuring that I am only charged for the services I actively use. I kindly request that you investigate this matter promptly and provide a thorough explanation as to why I have been charged for the AutoScale plan despite the absence of resource utilization on my end. Additionally, I am seeking an immediate refund for the charges incurred erroneously. I value the services provided by Cloudways and have appreciated the convenience it has brought to my hosting needs. However, this billing discrepancy has eroded my confidence in the service, and I trust that you will address this matter promptly and with the utmost urgency. Please acknowledge the receipt of this complaint at your earliest convenience and provide a timeline for resolution. I believe in a swift and amicable resolution to this matter and look forward to your prompt response.

Aldrin Sean
Manager (Filippine)
Raccolta di fondi, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best of Cloudways

5,0 2 anni fa

Commenti: Cloudways is the best overseen cloud facilitating administration that offers me the tranquil facilitating experience so I could zero in on my sites' development.

Aspetti positivi:

Cloudways gives a quality control board to a cloud server, premium proactive help, and a quick, streamlined WordPress stage at a sensible cost.

Aspetti negativi:

I'm totally happy with the cloud server administration with adaptable and versatile highlights.

Shaun
IT Lead (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Impressive platform for Wordpress hosting with pedestrian support

3,0 3 anni fa

Commenti: I utilized Cloudways for Wordpress + Woocommerce hosting.

Aspetti positivi:

The idea of a platform that exposes semi-managed hosting on top of multiple providers (DigitalOcean, GCP, AWS, Vultr, Linode, etc) is very impressive and being able to choose and experiment with different underlying providers is quite appealing. The portal they expose is fully custom and has most of what you would want and they provide relatively easy ssh access as well. Their "clone app" feature will copy your production Wordpress site and spin up a new staging site with a few clicks and it does a good job.

Aspetti negativi:

The portal has a very convenient chat feature with the support engineers and for very simple requests/problems that are in their wheelhouse it is a very quick way to get help - however, I found that most of my requests were outside of their support's wheelhouse, so I was consistently let down. This is a managed service so I wasn't coming at them with crazy requests or anything, but sometimes they simple just didn't have enough experience to understand what I was saying and asking for. So frustrating. Also second level support is much, much slower to respond even during an outage. The server configuration did not allow for easy setup of some common tools, one in particular is modern nodejs. After asking 3 different support people for help I concluded it was a futile effort as they didn't really understand. The best I could get was an ancient version of nodejs which didn't fit my requirement.

Sooraj
CEO (Emirati Arabi Uniti)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good UI and support; but lacks key features

3,0 2 anni fa

Commenti: Definitely a better option for those who are looking to move from fully managed shared servers. Great 24/7 support team to assist across the way.

Aspetti positivi:

Easy to use interface, and pretty responsive support team (almost all the time). Definitely a great option for those who aren't well versed with server management. Some notable features that were rolled out on Cloudways include Redis Object Cache Pro, Cloudflare Enterprise Add-on and Safe Updates.

Aspetti negativi:

The stack on Cloudways is a bit dated and does not deliver the kind of real-world results one would expect from an application in 2022 - particularly considering the premium you pay for resources. The Cloudflare Enterprise add-on sounds exciting, the reality is you only get limited configuration options and routing. While Cloudways claims that the agreement with Cloudflare provides access to all 270+ data centres and premium routing, the reality is far from it. None of the Middle East PoPs are available to customers who use the the Cloudflare add-on via Cloudways - and that eventually translates to 1.5s+ TTFB in most regions (except NA and EU).

Abel
Abel
Founder (Nigeria)
Utente LinkedIn Verificato
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Very simple to use

4,0 4 anni fa

Commenti: It's not bad. I'm still with them. The value is just too much of an offer to pass up without considering.

Aspetti positivi:

For as long as I can remember, its not been easy to deploy cloud software without having deep knowledge about cloud computing and administration skills. Cloudways takes all those hassles and bundles it into a single web hosing company that provides hosting services from some of the best names in the business. Google, Amazon AWS, Vultr, Linode, and Digital Ocean. I personally use Vultr and its very easy to use and provides great value for the money. Recommended.

Aspetti negativi:

With companies like this, there are a lot of issues. Unlike cpanel/shared hosting where I was coming from I never had to pay for custom emails or backups, they always took care of DNS for me too and I didn't have to pay. On Cloudways you have to pay for all of these, even for offsite backups. However cheap, you still have to pay.

Bruce
Bruce
CEO, Founder (Sudafrica)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Cloudways Affiliate Program is a SCAM!

2,0 4 anni fa

Commenti: The Cloudways affiliate program has extremely high payout thresholds which is discouraging for most affiliates. The fact that they don't pay out makes things even worse.

Aspetti positivi:

The ease of us of the affiliate program and the single sign on from the console to the affiliate area is user friendly

Aspetti negativi:

Cloudways doesn't actually pay affiliate commission. They just scam you into bringing your clients on board and take your referrals without rewarding. The software tracks fine. I believe it's actually Post Affiliate Pro that Cloudways is using to manage the affiliate program.

Syed Tauqeer Haider
Syed Tauqeer Haider
Software Data Analyst (Pakistan)
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best Hosting site

5,0 4 anni fa

Commenti: it is mixed experience with Cloudways only if they maintain their support system it become very good for local man like me.

Aspetti positivi:

the best host server providing i use since last few years. it it very helpful up-front server setup, integrated robust security and caching tools which make it very user friendly application. its give website migration plugin free which helps to migrate without any technical knowledge.

Aspetti negativi:

only thing which i found bad or least is support system of Cloudways is not very good it take much more time like others.

Nitsan
Nitsan
Boss (Israele)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

The best cloud hosting for wordpress/woocommerce

5,0 4 anni fa

Aspetti positivi:

The support team is just great! they're proactive, hands-on, solving almost everything in both application&server level. Server&Application management is super easy, tons of documentation!

Aspetti negativi:

nothing really, after trying at least 10 alternatives, cloudways is the hosting for me and my team

Eitan
CEO (Israele)
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Super customizable and fast server deployment and management platform

5,0 3 anni fa

Aspetti positivi:

I love how can i manage my WordPress application, The server is optimized for WordPress and the site loads super fast while giving me full control over the server.

Aspetti negativi:

I would like to see an option to connect your own server to Cloudways.

faisal
faisal
Jurnalist (Giordania)
Utente LinkedIn Verificato
Produzione di media, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Easy to set up and manage apps

5,0 4 anni fa

Aspetti positivi:

Cloudways is fast and I like it and can create different 'servers

Aspetti negativi:

Cloudways is excellent, customer support is good, the platform is good and offers a lot of options for fast website hosting

Rakesh
CEO (Bangladesh)
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

CloudWays is well managed VPS Management

5,0 3 anni fa

Commenti: I think CloudWays gives us a very great opportunity for anyone. Every developer and company can only focus their work, there is no server maintenance hassle. Overall it's good for any non-tech person also. I am a big fan of it.

Aspetti positivi:

All of the most important features are built-in inside Cloudways. PHP Laravel often uses a queue, scheduling job batching, and many things. CloudWays makes it very simple. Just forget about server management hassle and make something interesting.

Aspetti negativi:

I know CloudWays are very awesome but if I like to say the cons of CloudWays, For a beginner it's few costly if he likes to buy a medium-scale server. Their prices are cheaper than others and they give the user a lot of functionality within their lowest budget.

Brice
Strategic marketing officer (Burkina Faso)
Servizi bancari, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Good software

5,0 2 anni fa

Aspetti positivi:

This software offers a cloud hosting easy to use and understand many features are there to boost the software is very cool

Aspetti negativi:

No drawbacks I love everything about this software

Karen
Owner (USA)
Design, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

When You Hit Your Limit and Are Ready for Managed Hosting

5,0 3 anni fa

Aspetti positivi:

Cloudways is an easy to work with. I have been using shared server hosting and was ready to move up to VPS hosting. I am not comfortable with setting up my own VPS and Cloudways is a reasonably priced solution.

Aspetti negativi:

This service does not offer free email. They do have an inexpensive add on, Rackspace, if you choose to run your email through Cloudways.

Utente Verificato
Utente LinkedIn Verificato
Esternalizzazione/Delocalizzazione, 501-1.000 dipendenti
Ha utilizzato il software per: Non specificato
Fonte della recensione

One of the most easiest Manage Cloud Hosting providers

5,0 7 anni fa

Aspetti positivi:

The Easiest Configuration Setup: It was a difficult to setup and maintain cloud servers but Cloudways made things very easy for their users that means you don't need to be expert to configured or maintain your virtual serves. I have been doing R&D on different Managed cloud hosting services and I have not found any similarity in term of ease, which Cloudways is giving to their users. 24/7 Support Available: Customer support has been a core part of Cloudways pitch since they were founded. Their CS staff is well train; and they have the solution right away of any technical difficulties. They are available on Chat & Tickets. You may reach them via Chat for immediate solution. Best Features: Free Trail You can install unlimited applications They provide auto back up for websites. User-friendly panel.

Aspetti negativi:

There really hasn't been any major issues. They can get more business, if training material provided for the layman users.

Brent
Brent
Owner (USA)
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

My first introduction to Cloud Hosting, and I loved it

5,0 5 anni fa

Commenti: I always avoided getting a VPS because I didn't want to deal with the trouble of managing it. Cloudways is a tool that makes it easy to spin up a server at a few different providers, and then give you an interface to manage that server, almost as easy as with cPanel.

Aspetti positivi:

I love how flexible Cloudways is. I've dabbled with a few similar tools since I first tried Cloudways, and none of them had quite as many options. I love how you can easily spin up new servers, and each server can be configured down to the small details at any time. It means you can have a VPS without having to be a server administrator. Cloudways gives you an interface that lets you do ALMOST everything you might need, and does all the hard work behind the scenes for you.

Aspetti negativi:

There are a few things I would like to see, like Litespeed integration for servers. I would also like an option to have email services through your server, even if it cost extra. Also, the interface could use a slight refresh as it can be a little daunting at first.

Utente Verificato
Utente LinkedIn Verificato
Istruzione superiore, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

User-friendly managed cloud hosting providers for beginners

4,0 4 anni fa

Commenti: Since it's largely a middleman for third-party cloud providers, you don't have to worry about the technical stuff when managing your hosting. Instead, you can just focus on growing your business.

Aspetti positivi:

The best thing about Cloudways is that they offer the third-party hosting services as packages, so you get a better idea of what particular plan will suit you best. These plans also come with email hosting and backup, which is highly recommended if you're on WordPress.

Aspetti negativi:

In the beginning, I found the pay-as-you-go system a bit confusing. You're also limited to the cloud providers they have on the platform.