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Informazioni su INVOX

Un software di registrazione delle chiamate che aiuta le agenzie e gli operatori di marketing che si basano sui dati ad aumentare i tassi di conversione dalle campagne di marketing.

Ulteriori informazioni su INVOX

Aspetti positivi:

It's intuitive and easy to use. I can extract information very fast.

Aspetti negativi:

The fact that you have a limited number o minutes includes, but this is normal.

Valutazioni di INVOX

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
5,0
Caratteristiche
4,6
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,8/ 10

INVOX ha una valutazione complessiva di 4,9 stelle su 5, calcolata sulla base di 16 recensioni degli utenti di Capterra.

Filtra le recensioni (16)

Ordina per

Hai già usato INVOX?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (16)

Gabriel
Gabriel
Marketing Manager (Romania)
Utente LinkedIn Verificato
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A golden tool for a marketing department

5,0 5 anni fa

Commenti: Great experience. Great and blazing fast customer support.

Aspetti positivi:

It is a very easy to use software with great reports. Easy to implement.

Aspetti negativi:

The fact that you have a limited number o minutes includes, but this is normal :)

Risposta di INVOX

5 anni fa

We are incredibly grateful that you took the time out to leave us this note. Thank you!

Andreea
General Manager (Romania)
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

An easy way to track our company advertising performances

5,0 5 anni fa

Aspetti positivi:

Invox has been our call tracking partner for the past two years. By using their tools, we were able to get valuable information about the incoming calls and measure how our marketing campaigns performed. Easy implementation, friendly and accurate reports on advertising channels that generated calls.

Aspetti negativi:

I have no specific criticism about this software, however as we continue our partnership, I could eventually suggest few tailored made features that will improve the overall service we get from Invox.

Risposta di INVOX

5 anni fa

Thank you for your feedback! We assure you that we make every effort to improve and permanently add new functionalities useful to each business type.

Bianca
Brand Manager (Romania)
Risorse umane, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Invox can do much better

3,0 5 anni fa

Aspetti positivi:

It`s intuitive and easy to use. I can extract information very fast.

Aspetti negativi:

The fact that it changes names & colors of sources every month. It does not give me coherence and consistency for my Monthly Report.

Risposta di INVOX

5 anni fa

Thanks for the review and being a INVOX customer. We're always striving to improve our business, and I'd like to respond to your dislikes and see if we might be able to make the service better for you. The names of the call tracking sources change every month because in some months you receive calls from certain sources and in other months you no longer receive from the same sources. As for changing the colors of the call tracking sources, we found it a nice thing to make our customers smile. :)

Utente Verificato
Utente LinkedIn Verificato
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

INVOX Review.

5,0 5 anni fa

Aspetti positivi:

I can see the sources of my traffic much more detailed than analytics

Aspetti negativi:

More detailed reports would be very useful

Risposta di INVOX

5 anni fa

Thanks for the review. Soon you will see more detailed and complete reports in your dashboard.

Mihai
GM (Romania)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Essential tool for performance marketing

5,0 5 anni fa

Commenti: The INVOX Call Tracking software is a essential part in measuring the performance of the campaigns we run for our clients. Extremely helpful in tracking both online and offline conversions.

Aspetti positivi:

This product is really easy to set-up and integrate via API. Also, the customer support is exceptional, the team is very helpful in finding solutions to every request we have.

Aspetti negativi:

The user experience of the new version of the product can be significantly improved. Also, creating connectors for automation software like Zapier or ITTT would be a plus.

Madalina
Client Communications & Campaigns Coordinator (Romania)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Totally recommend!

5,0 5 anni fa

Commenti: we use INVOX for more than 2 years and it really helped us fully understand the whole media budget spend and the delivered results.
we recommend it to all clients that are performance oriented and want to track all website interactions, not just the form completions.

Aspetti positivi:

easily to implement no bugs good reports

Aspetti negativi:

maybe to create a new feature where you could track two phone numbers simultaneous.

Risposta di INVOX

5 anni fa

Thank you for your thoughts! As soon as possible, you will be able to track more than one phone number on the website. Stay tuned for more updates!

Mihai
Digital Marketing Manager (Romania)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Invox is the best for us and the Moloso Clients

5,0 5 anni fa

Commenti: We use Invox for tracking phone calls from different medium and sources for us and for our clients. At the moment it is the most reliable and also affordable tool.

Aspetti positivi:

- accuracy - great service provide - great and easy to use platform - great customer support

Aspetti negativi:

At the moment I don't have any cons at the product. Every issue has been resolved ASAP bu customer support and I did not find any problems in the platform

Risposta di INVOX

5 anni fa

Thank you for your review. We are pleased to have Moloso agency as partners.

George
Marketing Director (Romania)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I recommend it all the time!

5,0 5 anni fa

Commenti: As a marketing agency, Having the INVOX Call Tracking solutions installed in our customers websites and/or landing pages, gave us a great clearance in tracking our conversion goals. It is easy tu understand the metrics and with this solution, your marketing level is over 70% than others.

Aspetti positivi:

clearance - accurate measures - easy to use

Aspetti negativi:

I really didn't find nothing wrong so far. Wrong is not to use this service.

Risposta di INVOX

5 anni fa

Thank you for your good thoughts and we are glad that INVOX is helpful to optimize your conversion rate!

Alexandru
Senior Google Ads Specialist (Romania)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Excellent Software

5,0 5 anni fa

Commenti: Excellent partnership, positive and valuable feedback. Our company implemented INVOX in over 50 Google Ads accounts and based on the subsequent optimization we managed to increase our client base.

Aspetti positivi:

Excellent Reporting, Accessibility, Ease of Use, Very Helpful Customer Support,

Aspetti negativi:

There's nothing that we can think of at this moment.

Risposta di INVOX

5 anni fa

Thank you for your review!

Daniel
Senior Digital Performance Specialist (Romania)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great tool for phone conversions tracking

5,0 5 anni fa

Aspetti positivi:

Easy onboarding, out of the box solution that works from day one. Great support from the team, they are always ready to use customer suggestions to improve the product.

Aspetti negativi:

The visual analytics part could need a makeover in the near future.

Radu
Digital Marketing Specialist (Romania)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Invox Review

5,0 5 anni fa

Commenti: I have been very satisfied with Invox. I used the software for an real estate client to track conversions' sources. Very useful.

Aspetti positivi:

How easy it is to implement and use the software, as well as the accuracy of the tracking. It is a great tool to add value to the business.

Aspetti negativi:

I had no issues with the software so I cannot say that it was something I did not like.

Risposta di INVOX

5 anni fa

Thank you for leaving us such a wonderful review. :)

Alexandru
Agent imobiliar (Romania)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best thing I could possibly choose!

5,0 5 anni fa

Commenti: Maybe just the possibility to take voice mails whenever I reject a call ( a different voice mail than the carrier's )

Aspetti positivi:

People don't text/whatsapp me anymore on my personal number. I get all my calls recorded. User friendly meniu!!

Aspetti negativi:

Nothing at the time. everything is alright!

Risposta di INVOX

5 anni fa

Thank you for your appreciation. We have added this development to the list (VoiceMail if you reject the call) and we will add it to the platform as soon as possible.

Adina
Managing Director (Romania)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Magazinul de Case

5,0 5 anni fa

Commenti: Very satisfied

Aspetti positivi:

I like the team and their availability for the client. Great client service!

Aspetti negativi:

There are still changes that we needed and could not be done from the interface.

Risposta di INVOX

5 anni fa

Thanks for the appreciation. Your opinion is very important to us and we will consider it in future developments!

Richard
CEO (Romania)
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Decluttering marketing ROI for phone conversions

5,0 5 anni fa

Aspetti positivi:

Finally found the way to see through the phone conversions analytics...

Aspetti negativi:

Requires call redirecting hence is a bit expensive because of that

Alexandru
CEO (Germania)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Good product, great value for money

5,0 5 anni fa

Aspetti positivi:

Ease of use and good functionality. Tracking functionality helps a lot.

Aspetti negativi:

Did not find any cons , until this moment.

Harry
Marketing (Romania)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great help to understand which channels deliver the best results

5,0 5 anni fa

Commenti: Friendly support, easy to setup

Aspetti positivi:

simplicity of analytics and the level of support

Aspetti negativi:

Monthly fee is a bit pricey, the investment only makes sense for bugets above 1000E/mo.

Risposta di INVOX

5 anni fa

Hello! Thank you for sharing your feedback!