--- description: Scopri le funzionalità di FixMe.IT, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FixMe.IT - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per assistenza remota](/directory/30928/remote-support/software) > [FixMe.IT](/software/151861/fixme-it) # FixMe.IT Canonical: https://www.capterra.it/software/151861/fixme-it Pagina: 1/17\ Avanti: [Pagina successiva](https://www.capterra.it/software/151861/fixme-it?page=2) > Applicazione di assistenza a distanza, progettata per connettersi a computer client in pochi secondi per fornire in modo sicuro supporto su richiesta o senza operatore. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 389 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza FixMe.IT? Professionisti IT di aziende di ogni dimensione e di vari settori ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 389 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Techinline - **Area geografica**: Toronto Ontario, Canada - **Anno di fondazione**: 2007 ## Contesto commerciale - **Prezzo di partenza**: 39,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Windows (locale), Linux (locale) - **Lingue supportate**: inglese - **Paesi disponibili**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Aruba, Australia, Austria, Bahamas, Bahrein, Barbados, Belgio, Belize, Benin, Bermuda, Bielorussia, Bolivia e altri 130 ## Funzionalità - Accesso a monitor multipli - Accesso non presidiato - Accesso/Controllo remoto - Chat dal vivo - Chat/Messaggistica - Condivisione dello schermo - Condivisione di documenti - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Live Chat - Registrazione della sessione - Registrazione dello schermo - Rendicontazione e analisi statistiche - Risoluzione dei problemi - Strumenti collaborativi - Supporto da remoto - Trasferimento di file ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) ## Categorie correlate - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) - [Software per Remote Work](https://www.capterra.it/directory/31855/remote-work/software) - [Software ITSM](https://www.capterra.it/directory/30676/itsm/software) - [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software) - [Software per desktop remoto](https://www.capterra.it/directory/31955/remote-desktop/software) ## Alternative 1. [Zoho Assist](https://www.capterra.it/software/181775/zoho-assist) — 4.7/5 (1387 reviews) 2. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11623 reviews) 3. [AnyDesk](https://www.capterra.it/software/149595/anydesk) — 4.6/5 (1784 reviews) 4. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24071 reviews) 5. [Supremo Remote Desktop](https://www.capterra.it/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Recensioni ### "Remote assistance FixMe.IT" — 4.0/5 > **Emilio** | *4 maggio 2023* | Ingegneria meccanica o industriale | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: this one is a very reliable, secure, and flexible remote support tool that offers a wide range of features and functionality, making it a valuable addition to any business looking to improve its remote support capabilities.Easy to use, flexible and scalable, reliable and secure, wide range of features and an affordable pricin > > **Inconvenienti**: Always there are also some potential drawbacks to consider, including:Internet connectivity, you must have a very good connection, compatibility issues it may not be compatible with all operating systems, devices, and software, which can limit its usability for some businesses.Limited integrations, it has limited integrations with other software and tools > > Overall, it is a powerful and reliable remote support tool that provides users with a range of features and a simple, user-friendly interface. But no furthr than that ----- ### "Impeccable Service" — 5.0/5 > **Patrick** | *22 ottobre 2025* | Reti informatiche | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously. you checked all the boxes beyond the call\! > > **Inconvenienti**: Hard to define isssues that do not exist, the reasion why I do business with FixMe.it is that after fourty years as an IT support and services delivery professional, I found a vendor who is on top of its game and maintains such a high level of customer service dicipline there are few who can match or even come close to this standard. > > During a mass IT outage of internet (AWS) services I was able to reach support and resolve the issue. ----- ### "It's hard to knock the product as it is but it's just ok" — 3.0/5 > **Thomas** | *2 novembre 2017* | Reti informatiche | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: On demand sessions work great East to install and setup remote clients Easy to organize accounts by company > > **Inconvenienti**: No Ability to go cross platform ie mac No mobile ability The remote control agent doesn't work, well, sometimes gets eaten by anti virus clients/or disappears for what ever reason and you can't cut copy paste really\!\!\! Their response is that's odd, just drag files...sorry to say that's a tedious endeavor with the spotty mouse movements. > > I am generally able to connect to my customers computers to assist with issues and install software ----- ### "Seamless and "bullet-proof" remote control solution" — 5.0/5 > **Ray** | *5 agosto 2024* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: FixMe.IT is intuitive and very simple to use for both the the consultant and the client. Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code. Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user. In my years of experience with FixMe.IT I have never run into an occasion where it failed to load or run with any Windows machine user. > > **Inconvenienti**: From time to time I need to support Mac machines and FixMe.IT only supports Windows devices. > > In my years as an accountant in Public Practice and now using it to support family and friends in retirement FixMe.IT has never failed to deliver seamless and secure remote control access of a Windows computer. I had used many "remote access" products before FixMe.IT and none of them lived up to the ease and reliability of FixMe.IT . ----- ### "Fortunately, we came across FixMe" — 5.0/5 > **Felix** | *15 agosto 2024* | Animazioni e film | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: - It is easy to use - It is fast - It is reliable - It seems to be safe > > **Inconvenienti**: - The functionality - The price plan - That it leaves nothing to be desired > > Do you know these tools that can be immediately integrated into everyday life and never cause any trouble? Unobtrusive but really good. The software can do exactly what it's supposed to do. ----- Pagina: 1/17\ Avanti: [Pagina successiva](https://www.capterra.it/software/151861/fixme-it?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/151861/fixme-it) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Dati strutturati