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Informazioni su TOP PRODUCER
Sistema per la gestione dei clienti accessibile da qualsiasi dispositivo e in grado di gestire potenziali clienti, follow-up, contenuti accattivanti e diagrammi di flusso degli elenchi.
Top Producer is a robust CRM that can put action plans into place, keep track of birthdays/anniversaries for a main contact/spouse/kids/etc. Integrate with leads coming in.
It is difficult to find assistance from the company, all is done via chat, emails and videos.
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Top Producer CRM review
Aspetti positivi:
I love that Top Producer is easy to use and navigate through. It links to my other programs so I can easily be reminded of tasks and things to do with real estate and other stuff even in my personal life!
Aspetti negativi:
I haven't found anything I don't like yet.
Why I love TP!
Commenti: Great customer care for years. After shopping and working with many other platforms it felt great to have people at customer care that I literally know by name and can trust. I was being passed along from one intern to the next with the other platforms. Listen, at the end of the day I want the best for my clients. Top Producer is the best I have found and gets the job done!
Aspetti positivi:
Customer care is the best! Easy to use. And the best "team" compatability that I have found in a crm. I'm fresh out of shopping all the top brands and systems out there too! Literally invested over 10k trying other systems in 2023 and have found Top Producer is the best for my team. Team task sharing, and seaching and sorting lists for my database is so easy!
Aspetti negativi:
It didn't seem to be as cool looking as some of the new products out there. I did fall for the idx feature within the crm being awesome...and I still think that is a cool feature that other programs do have. But if the basic functionality of a crm cannot happen as well as Top Producer, I can't fall for the fluff and risk giving up top producer features.
Top Producer/Smart Targeting
Commenti: Terrible. I am trying to cancel, but they want me to pay additional money to do so.
Aspetti positivi:
Seemed like easy setup, but ended up being not so easy due to system changes that have glitches.
Aspetti negativi:
Customer service is poor. They promise fixes and updates, but fail to provide either. Yet, they still charge full price every month.
Risposta di Top Producer
anno scorso
Hi Melissa, sorry to hear you weren't happy with your experience. Customer service and ongoing product development are top priorities and something we put a lot of effort and attention towards. We are sorry if your experience didn't reflect this. We are currently investigating your situation to see if there's anything we can to do improve. Please contact us to see how we can help further.
Michael likes Top Produce
Commenti: excellent no issues
Aspetti positivi:
easy to navigate, everything at your finger tips. any question would always be answered quickly.
Aspetti negativi:
no negative
Top Producer X
Commenti: Excellent. Easy to use and tech support is available and competent.
Aspetti positivi:
Technical Support. Keller Williams installed the Command CRM about 3 years ago. Main reason I left is the lack of available technical support.
Aspetti negativi:
No significant shortcomings. I like the overall product.
Great Value for the Money.
Commenti: I give it a 9/10 so far. I know I am not utilzing all of the features but I am sure I will as I become more familair with the software.
Aspetti positivi:
Customer support has been fantastic so far. My rep, [sensitive content hidden] was very organized & helpful.
Aspetti negativi:
Nothing so far but as I dig into it more I might have some objections.
Pearce Review on Top Producer
Commenti:
The people behind the system have always been available and friendly.
There are a lot of great features
Aspetti positivi:
I like having the ability to have my leads connect with the program and have a drip campaign start asap. Being able to stay on task and have buyers and sellers where future or past clients on a campaign to follow up on. Love that the product is connected to the mls.
Aspetti negativi:
There are no letters unless using their old system. Previous systems were a lot easier to navigate. The price is very high, double that of other systems I have had previously.
Lead management & CRM
Commenti: It has only been a couple weeks, not as impressed as I had hoped to be, but I am still learning.
Aspetti positivi:
Very trusted name in real estate, lots of benefits, lead management, goal tracking & CRM.
Aspetti negativi:
The email/drip campaigns seem very generic & boring, was hoping for much better content from a company who has been in the real estate game for ever...
New to Top Producer
Commenti: So far, it's been great. I'm just beginning the set up, but it has so far been smooth.
Aspetti positivi:
Pretty intuitive & helpful onboarding. Account exec was very helpful in answering questions before making my decision.
Aspetti negativi:
Nothing so far. I have just begun to get my account set up.
TopProducer for Top Agents!
Commenti: Great Training with Evan Ward! Good that the Live Chat are real people too!
Aspetti positivi:
Ease of Set up. Great Training with [sensitive content hidden]!
Aspetti negativi:
Website templates and "wow" factor isn't as high as some.
The BEST CRM ever!
Aspetti positivi:
Top Producer is easy to use - and you can't "lose" clients when you have input their date correctly. I have been using this for 23 plus years. They continue to make improvements and their support has ALWAYS been the best. I love the chat box - very quick and efficient.
Aspetti negativi:
During the changeover from TP8i to TPX, I lost a lot of data - lost a huge library of letters and emails. However I did not lose any contacts or any of the info pertaining to sales. As far as emails, since I use gmail, those emails could still be retrieved if needed. The library of letters lost were the ones I was not consistently using.
The best CRM ever!
Commenti: Since Top Producer upgraded it has been great! The last year before the upgrade was hard.
Aspetti positivi:
I like that all my contacts and their information are in one place! I can add tasks to each client. Also, love the calendar inside Top Producer. I use it daily.
Aspetti negativi:
I would like to see the calendar inside top producer allow me to color coordinate tasks such as prospecting (green color); closings (blue color), etc.
Top Producer
Commenti: Good- if not retiring, would not have left. It has gotten expensive like everything else.
Aspetti positivi:
Contact database- critical to have one phone and see notes, etc..
Aspetti negativi:
Never learned all the uses- my fault that his did not happen
Client Management
Aspetti positivi:
Great CRM system to keep in touch with my clients.
Aspetti negativi:
System is a bit slow sometimes, and laggy when I try to send emails to too many contacts.
Longtime user
Commenti: Good overall, with some of the best customer support response for basic issues. Just not the issues referred to above.
Aspetti positivi:
I liked the possibility of all of the features available.
Aspetti negativi:
It took a long time to upgrade the product, and when it finally happened many of the features were no longer available. When I would call on them I'd be told they were either working on them or that I should put in a request to have them work on them. It took a long time to get TP to integrate with my MLS, and when they finally did it was wiped out with the switch to TPX and the answer that they were working on restoring it. That never happened.
Best CRM I have come across to date!
Commenti: Overall, I am incredibly happy with Top Producer, and I am excited for all the features and tools that I will learn and implement in my business.
Aspetti positivi:
Top Producer keeps inquiries right in front of you and helps you to maintain a steady nurture campaign which helps to convert into viable leads.
Aspetti negativi:
Using the software on a mobile device doesn't always work as planned. Email signatures wont upload when you send from a mobile device.
[sensitive content hidden] is fantastic
Commenti: The new training one on one is fantastic.
Aspetti positivi:
I have been a TP user for 20 years and just now changing over to the new platform I really like that we can create our own systems within the system
Aspetti negativi:
There were too many steps to get to the results
One of the best CRM's available!
Aspetti positivi:
The ability to track leads in a way that allows wide customization
Aspetti negativi:
Lack of mobile app, but also when fields such as jobs, profile pictures, etc are filled automatically and can not be changed.
First Rate Customer Support
Aspetti positivi:
Novice and/or non-techie when it comes to building a website. No worries! If you can fill out a form online, you can create a beautiful, customized real estate website with Top Producer. Befuddled by the tech issues that can pop up, like getting a domain name or a SSL certificate? Luckily, the patient and skilled Top Producer support team has your back. Rapid response to chat questions and senior tech support will call you if need be when something is really vexingl Great experience overall!
Aspetti negativi:
Not really a con, but know that you still have to do your own copy writing, image selection/cropping/formatting, and SEO keyword strategy.
Michele Redlich review
Commenti: Good experience, very useful system to save information.
Aspetti positivi:
Easy to save information, contacts, etc.
Aspetti negativi:
No cons I can think of, system works fine.
Top Producer Experience for decades
Aspetti positivi:
The complete package. The contact files were simple to set up and retrieve later.
Aspetti negativi:
A little expensive but ultimately worth the costs.
I cannot do my job without it!
Commenti: I have been using it for 17 years, since we synchronized with floppy discs. I have tried others, but keep coming back to Top Producer.
Aspetti positivi:
Love that it keeps me organized, easily apply automated plans to transactions and to clients. Top Producer makes me look good.
Aspetti negativi:
I don't like that they have removed the function to print letters (we have some clients with no computers and/or email), and I am not fond of the feature that creates "relationships" as it does not work well for printing lists. I have had to go in and remove all the relationships that I created, so that my lists are accurate.
Top Producer
Commenti: Very positive. Continue to use their services.
Aspetti positivi:
It is easy for the agents to use. The customer service is really good and easy to navigate.
Aspetti negativi:
The only problem that I have encountered is when I am adding an agent to the system. The customer support has been very helpful but it would be a more effective use of my time if I could get through the process through my account.
Top Producer feedback
Aspetti positivi:
Efficient contact management database and CRM provider.
Aspetti negativi:
I really have no criticism of the product and would not hesitate to recommend it to those needing CRM solutions.
16 years with Top Producer
Aspetti positivi:
Calls, appointment and todo reminders kept me ahead of the curve.
Aspetti negativi:
TP always seemed to keep on top of the latest tech, each upgrade was an improvement